It is the small things outside our room and one big thing, that has made this hotel one of the WORSE either of us have ever stayed at. First off there is no handicapped parking for my wife, who has a torn ACL and arthritis. We were placed about a football field away from the breakfast, which we have only... more

Terrible is not a strong enough word for this run down, bug ridden, filthy hotel. We left the same night and checked into a different hotel. The website spoke of a beautiful waterfront with shops. The shops were about 10 minutes by car away. The area is a delapidated warehouse area. When we drove up, there was a man asleep... more

I want to say the location and price were great. The bed was comfortable and our sheets were clean the first nignt. I took cleaning wipes on our trip, Thank goodness! I never have stayed in such a dirty room. The mirrors, TV, headboard were all dirty. The carpet was so dirty it made our socks black. There were food... more

To start I booked 2 room connected 3 months before we went and then found out my two rooms do not connect, when I have 3 children under 7. My husband and I had to split up so they where not alone. Service was very slow also to check in. Rooms very small both rooms where note that clean, someone... more

The front desk staff was nice and it was right near the river walk. The room had lots of faults. more

Not the first time I have stayed here, I have to say it has improved BUT there needs more. Managment IS aware but I'll post here perhaps to encourage them to rectify some matters. First - the breakfast Food Nazi has to have a course in customer service. You have microwaves and fridges in the rooms yet anyone caught attempting... more

We had a very nice stay here. The first room we got, the AC wasn't working, so they quickly gave us another room. The breakfast was decent, the pool was nice, the staff was helpful. I stayed about 5 years ago too, before the renovation, and the place is much better than it was back then. I would definitely stay... more

The location of this place is what brings me back. It's the least expensive chain hotel in downtown Harrisburg. And unless I want to fork out $150/night at the Hilton or else drive in each morning from Colonial Park, it remains the best choice. Yet, this hotel continuously fails to get things right....like room cleanliness. I found a beer can... more

We made a reservation for a pet-friendly king room, but when we arrived we were told that none of their pet-friendly rooms had king beds. All they had were double rooms. When I showed her my printed confirmation with the details, she said the reservation agent must have made a mistake. Then I asked to at least be on the... more