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All 51 Harrisburg hotels

Residence Inn Harrisburg Hershey

3.0 of 5 Hotel   |   4480 Lewis Road, Harrisburg, PA 17111
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Ranked #14 of 51 Hotels in Harrisburg
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 6 days ago
Dave R Waterloo, Canada
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218 reviews from our community

Traveler rating
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    30
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131
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Waterloo, Canada
Top Contributor
76 reviews 76 reviews
29 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stayed in this hotel with our 2 married children and families. Had 3 rooms for 2 nights. Staff was very friendly and helpful. The included hot breakfast is always a nice touch and has a great variety. The new room tower with indoor pool is excellent. The rest of the facility, although well maintained, is getting tired. I was disappointed... More

Was this review helpful? Yes 1
Donna H, General Manager at Residence Inn Harrisburg Hershey, responded to this review

Thank you for the review on our hotel. We appreciate your loyalty to Marriott and your many years with us. We strive to meet the requests of all of our guest and apologize for any request that we were not able to meet for you. Based on the availability we may not always be able to upgrade our guests. We... More

Naples, Florida
1 review
5 of 5 stars Reviewed 6 days ago NEW

During a recent business trip to Harrisburg I chose the Residence Inn Harrisburg/Hershey, simply due to their convenient location. Much to my surprise, due to a total team effort it was the staff and their desire to exceed your expectation that will cause me to return. From the front desk to the service staff at breakfast, to the housing keeping... More

Was this review helpful? Yes
Donna H, General Manager at Residence Inn Harrisburg Hershey, responded to this review

Thank you for your glowing review. We strive for excellence and we always enjoy reading that we have gone above and beyond to make you feel comfortable. We look forward to seeing you again in the future. More

Vantaa, Finland
Senior Contributor
49 reviews 49 reviews
20 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 1 week ago

We had a penthouse suite with two bathrooms. It had two levels and also a fireplace. The room was just fine for us and clean but not so modern. The breakfast was very good and there is some variation. On some evenings there was afternoon meal also. The only problem was the bathroom fans as they were very noisy. I... More

Was this review helpful? Yes
Donna H, General Manager at Residence Inn Harrisburg Hershey, responded to this review

Thank you so much for the review on our hotel. I am truly sorry for any inconvenience you had with the noise coming from the bathroom. We strive to please our guests and to make them feel as comfortable as possible. We hope to see you again in the future and if there is anything that we can do to... More

Phoenix, Arizona
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

We spent 4 nights here October 2014. The staff was very nice and accommodating. We had two rooms and both were great. The first floor rooms, in the older section, had 2 double beds and a sleeper sofa. Also had a full kitchen with dishwasher, full-size refrigerator, and a fireplace. Bathroom was adequate maybe a little small though. We paid... More

Was this review helpful? Yes
Donna H, General Manager at Residence Inn Harrisburg Hershey, responded to this review

Thank you for glowing review. Our staff does work hard to provide excellent service. I'm so happy our hotel was able accommodate your needs.I hope to see you again next time you visit. More

Michigan
Top Contributor
75 reviews 75 reviews
19 hotel reviews
93 helpful votes 93 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This Inn had two sections - a generation one section with outside entrances and no elevators and a multi-floor generation seven high rise. We were in the gen one section with an accessible room. This room was clean but needed upgrading. The multi-head shower control was hard for my wife to use but I liked it. Parking is on the... More

Was this review helpful? Yes
Donna H, General Manager at Residence Inn Harrisburg Hershey, responded to this review

Thank you so much for your great review. I must say you know our brand very well! We are glad you were able to join us for our social, and a few other amenities we have to offer. Hope to see you again soon. More

Basking Ridge, New Jersey, United States
Top Contributor
53 reviews 53 reviews
7 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed September 17, 2014

Beautifully renovated property, great location, about 15 minute drive to Hershey Park! It is a little expensive but I guess in comparison to staying in Hershey Park & the great breakfast that's included it isn't so bad. The pool/basketball court area is very nice, the breakfast selection is amazing, the rooms are super clean! We'll definitely be back!

Was this review helpful? Yes 3
Donna H, General Manager at Residence Inn Harrisburg Hershey, responded to this review

Thank you for your review and I appreciate you allowing our family to serve your family. Our staff looks forward to serving your hotel needs in the future. Again thank you for the five star review! More

Winston Salem, North Carolina
Contributor
11 reviews 11 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed September 16, 2014

As a Marriott Gold rewards member I was pleasantly surprised when I checked into the Residence Inn Harrisburg/Hershey. From the front desk check in experience, to awesome room, (two stories, two bed rooms, two baths, fireplace), to the excellent complimentary breakfast. I can't think of anything I would ask for or change. I highly recommend this Marriott property. The friendly... More

Was this review helpful? Yes 1
Donna H, General Manager at Residence Inn Harrisburg Hershey, responded to this review

Thank you for your wonderful response and we here at Residence Inn work hard to make sure that our guests are happy. I am very happy that you enjoyed your room and your stay. We hope to see you again in the future and if there is anything that we can do for you please feel free to contact us.... More

New York City, New York
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 7, 2014

We stayed here the end of August. Let me start by saying the only reason I did not give this hotel five stars is because my reservation got messed up. I called to reserve a two bedroom with a kitchen. I never received my email confirmation so I called the night before only to be told I was scheduled to... More

Was this review helpful? Yes 1
Donna H, General Manager at Residence Inn Harrisburg Hershey, responded to this review

I want to apologize for any inconvenience the reservation confusion may have caused. We are so happy that you were able to get everything straitened out and still enjoy your time. In the future I will recommend that if you do not receive an email conformation, to call and request it again. It seems like your family had fun at... More

Worcester, Massachusetts
Senior Contributor
43 reviews 43 reviews
18 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed September 6, 2014

Good value for this hotel. Stayed in a suite or "penthouse". Pretty inexpensive. Lots of room. 2 big bedrooms, 2 big full bathrooms. great for families with kids (teenagers).Room was clean, bathrooms were pretty clean too. Quiet place off the track a bit. Breakfast was terrific. Plenty to choose from. There are few restaurants to choose from but you will... More

Was this review helpful? Yes 1
Donna H, General Manager at Residence Inn Harrisburg Hershey, responded to this review

Thank you so much for your wonderful review! Our penthouse suite is very spacious,we are happy that it was able to accommodated your family. Our staff does a wonderful job and it would be my pleasure to pass along such great complements. I'm extremely sorry you had a experience a delay while traveling to Hershey. We Hope to see you... More

Massapequa, New York
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed September 2, 2014

My Likes about this place was the room was clean and the staff seemed friendly. My dislikes were more then the likes -The walls are thin. The bathroom door was too close to the toilet which made the room akward. The shower/bath needed to be recalked. I was also disappointed with the breakfast area. It was cramped. I Dont think... More

Was this review helpful? Yes 1
Donna H, General Manager at Residence Inn Harrisburg Hershey, responded to this review

Thank you for your Trip Advisor review. Thank you for the wonderful comments on the room cleanliness and our staff. I am so sorry to hear about the thin walls and the breakfast area being cramped. Our breakfast does get extremely busy especially the last hour of breakfast. Due to the volume of guests at our hotel here for the... More

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Additional Information about Residence Inn Harrisburg Hershey

Address: 4480 Lewis Road, Harrisburg, PA 17111
Location: United States > Pennsylvania > Harrisburg
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Harrisburg Hershey 3*
Number of rooms: 122
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Also Known As:
Residence Inn Harrisburg Hershey Hotel Harrisburg
Harrisburg Residence Inn

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