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All 51 Harrisburg hotels

Residence Inn Harrisburg Hershey

3.0 of 5 Hotel   |   4480 Lewis Road, Harrisburg, PA 17111
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82%
Ranked #15 of 51 hotels in Harrisburg
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
dallas61 Massachusetts
  • Overview
  • Reviews (197)
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  • Room tips (48)
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197 people have reviewed this hotel

Traveler rating
    84
    73
    26
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116
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
Date | Rating
  • English first
  • Any
English first
Massachusetts
Contributor
14 reviews 14 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed yesterday NEW

This Marriott hotel is a good place to stay while a family is visiting Hershey Park. We had a small kitchen, two queen size beds, and a foldout couch which made a queen size bed. The room was large and easily accessed. There is a large lobby and in the lobby there is a buffet for breakfast and supper. Breakfast... More

Was this review helpful? Yes
2 reviews
1 of 5 stars Reviewed 2 days ago NEW

You will enjoy the people in the kitchen at breakfast and that's about it. From the Sales manager to the desk clerks to the cleaning staff you would rather be with your dog (which are not allowed by the way) because these people do not have a clue about how to respectfully treat people. I will never stay at this... More

Was this review helpful? Yes
Donna H, General Manager at Residence Inn Harrisburg Hershey, responded to this review

CriticBlowNe, Thank you for taking the time to review the Residence Inn Harrisburg/Hershey hotel. I am dissapointed to learn of your dissatisfaction with the staff at the hotel during your stay. I would like to discusss your stay with you. You can contact me directly at the hotel at 717-561-1900. More

Baltimore, Maryland
Senior Contributor
42 reviews 42 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

Got to room and had a small blood spot on bath towel. Very visible. Not sure it could have been missed. Unless hey didn't really care. Also opened sofa bed to see that the contents of the previous sleepers bed were still on it and just folded back into it. Housekeeping never cared to check. I stripped the sofa bed... More

Was this review helpful? Yes
Donna H, General Manager at Residence Inn Harrisburg Hershey, responded to this review

Thank you for taking the time to provide feedback regarding your recent stay. I was disappointed to learn that your experience was less then satisfactory .Our staff typically receives very positive reviews regarding there level of service and I truly apologize that was not your experience. We hope you will give us a second chance in the future. More

Kendall Park, New Jersey
Senior Contributor
41 reviews 41 reviews
20 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 1 week ago

Our GPS was telling to turn into what appeared to be an industrial park (at night). They need a sign off the local road. The room was nicely appointed and the staff friendly, but breakfast ends at 9am during the week, way too early, not only for us, but the many families who were also rushing to get there and... More

Was this review helpful? Yes
Donna H, General Manager at Residence Inn Harrisburg Hershey, responded to this review

Thank you for feedback .I am sorry to hear that you weren't satisfied with the immediate surrounding area. Also thank you for the great compliments on our front desk staff. We did recently upgrade our fitness center so we do thank you for the helpful hints to improve for future guests. We hope to see you soon. More

Bridgeton, New Jersey
Senior Contributor
24 reviews 24 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed last week using a free night I earned with my Marriott points. After an extremely hot and humid day at Hershey Park, this hotel was a great place to relax. We checked in around 4:30, got right in our room, a king in the back with a sofa bed. The room was clean and perfect for our needs. It... More

Was this review helpful? Yes 1
Donna H, General Manager at Residence Inn Harrisburg Hershey, responded to this review

An amazing review would be an understatement! We thank you for taking the time and effort to give prospective guest such detailed account of your stay with us. We are so glad to hear our social and breakfast met all your needs and more. Thank you again and we hope to see you soon! More

Charlotte, North Carolina
1 review
4 of 5 stars Reviewed 2 weeks ago

I have stayed in many Residence Inns with family & this is one of the best. The hotel is in a very convenient but odd location. The new building in back is very nice with good pool, workout room and bed was great. This was a great stop on our way to Maine, Summer 2014! The staff was great had... More

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Donna H, General Manager at Residence Inn Harrisburg Hershey, responded to this review

Thank you for your wonderful review. We are so happy to hear that your enjoyed our newly renovated premium suite. It will be my pleasure to pass along the great complements to our housekeeping and front desk staff. Hope to see you again soon and thank you for choosing our facility! More

Long Island
Contributor
15 reviews 15 reviews
12 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The family has been coming to this hotel for the last few years, it is a reasonable alternative the the local Hershey hotels and only 15 min away from the park. This year they have remodeled the lobby with expanded seating for breakfast (see photos). What I love is the youthful energetic staff that keeps the property in great condition.... More

Was this review helpful? Yes 2
Donna H, General Manager at Residence Inn Harrisburg Hershey, responded to this review

Thank you so much for your glowing review on our Residence Inn. We are so happy that your return visit was just as accommodating and wonderful as your last. Our staff does work hard to provide our guest with the best service and it will be my pleasure to inform them of the great compliments. Recently we finished renovations to... More

Cincinnati, Ohio
Top Contributor
173 reviews 173 reviews
42 hotel reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I am a Platinum member and stayed here while on vacation with our kids. I always get upgraded to a 2 bedroom suite or a bigger 1 bedroom suite. We have 2 teenagers and our room was small. It was CLEAN but too small. We went to chocolate world and Gettysburg. I highly recommend it!!!!!

Was this review helpful? Yes
Donna H, General Manager at Residence Inn Harrisburg Hershey, responded to this review

We value your loyalty to the marriott rewards program, and appreciate the time you took to review our property. I'm glad you enjoyed our high quality of cleanliness, but sorry to hear the room wasn't large enough for you. Might I recommend our two bedroom suite or penthouse suite for optimal beds, space and privacy. The area has lots to... More

Bay City, Texas
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 16, 2014

Best Residence Inn I have ever stayed in. All front desk was very friendly and helpful. The room was very big, clean, and had 2 beds (very rare for a Residence Inn). We had no trouble navigating the area. An easy short drive to Hershey Park and much cheaper than the hotels in the town of Hershey. The money we... More

Was this review helpful? Yes
Donna H, General Manager at Residence Inn Harrisburg Hershey, responded to this review

Thank you so much for your wonderful review! I'm glad to see that you utilized all that our hotel has to offer, and it warms our hearts to hear how much you enjoyed your stay! We are proud of the complimentary breakfast and weekday reception that we offer, and it means a lot to us that your family benefited from... More

Dyer, Indiana
Contributor
15 reviews 15 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed June 12, 2014

The hotel was descent, no complaints on the room or stay. However, this hotel is NOT in a nice area. It is located in a completely industrial area and nowhere near Hershey park or close to any restaurants. The staff was friendly with the exception of the maid who seemed annoyed that we were not out of our room yet... More

Was this review helpful? Yes
Donna H, General Manager at Residence Inn Harrisburg Hershey, responded to this review

We appreciate all your feedback and I'm glad to hear that you had no complaints about the actual property itself. With that being said, I'm sorry to hear that you weren't satisfied with the immediate surrounding area. We think our property is in a great location with close proximity to downtown Harrisburg and all the Hershey attractions. We also provide... More

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Additional Information about Residence Inn Harrisburg Hershey

Address: 4480 Lewis Road, Harrisburg, PA 17111
Phone Number:
Location: United States > Pennsylvania > Harrisburg
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Harrisburg Hershey 3*
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Also Known As:
Residence Inn Harrisburg Hershey Hotel Harrisburg
Harrisburg Residence Inn

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style
#12 Romantic Hotel in Harrisburg #13 Family Hotel in Harrisburg
Hotel Class
Official Description (provided by the hotel)
Residence Inn by Marriott Harrisburg Hershey hotel offers guests spacious suites with separate living and sleeping areas, fully equipped kitchens, free wireless Internet access, pool, heated spa and Sport Court-all the comforts of home. Attractions near the hotel are Hershey Park & Stadium, Indian Echo Caverns, Whitaker Center, Zoo America, AACA Museum, National Civil War Museum, RiverSide Stadium, State Museum of Pennsylvania and the State Capitol. Residence Inn Harrisburg Hershey shopping is plentiful at Harrisburg Mall, Colonial Park Mall, Outlets at Hershey and Strawberry Square. Guests to the hotel enjoy complimentary breakfast buffet daily and light dinners Mon-Thurs. Visitors to University of Harrisburg and Temple University are within 5 miles of Residence Inn Harrisburg Hershey hotel. Come stay with us at the Residence Inn Harrisburg Hershey hotel. We are a pet friendly hotel allowing pets in studio and Penthouse suites only for a $100 non refundable fee. ... more   less 
Number of rooms
122

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