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All 51 Harrisburg hotels

Sheraton Harrisburg-Hershey

3.5 of 5 Hotel   |   4650 Lindle Road, Harrisburg, PA 17111
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61%
Ranked #28 of 51 hotels in Harrisburg
A recent review
3 of 5 stars reviewed 4 days ago
GreenMountain73 Mebane, United States
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469 people have reviewed this hotel

Traveler rating
    103
    166
    114
    49
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (77)
Date | Rating
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  • English first
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English first
Mebane, United States
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

This hotel is just fine. It is clean enough, even though the wallpaper is lifting and the shower curtain rod was sagging. Be careful in the shower, as the handle turned the opposite direction of every other shower I have ever been in. That being said, our daughter loved our pool, the business center was quite nice, and we got... More

Was this review helpful? Yes
AGMSheraton, Manager at Sheraton Harrisburg-Hershey, responded to this review

Thank you for your review. We apologize that your guest room did not meet the standards that you expect the Sheraton brand to present. Our hotel plans to commence updates later this year and we hope that you will stop by to see. Please feel free to contact us directly with any special requests for your next trip. More

Staten Island, New York, USA
Top Contributor
83 reviews 83 reviews
11 hotel reviews
45 helpful votes 45 helpful votes
2 of 5 stars Reviewed 1 week ago

I made a huge mistake in booking this hotel. I was originally price checking the Holiday Inn Express near hershey, and in my searches this hotel came up for a good price and I liked the pool and nighttime movie for the kids. I did not do my normal amount of research and I learned my lesson. First off, I... More

Was this review helpful? Yes 2
Senior Reviewer
7 reviews 7 reviews
4 of 5 stars Reviewed 1 week ago

I was hesitant about our stay after reading all the negative reviews on TripAdvisor. We did not find any of the issues that others seemed to have with our room. The hotel exterior certainly seems aged, but we found the room pretty comparable to other SPG venues we have stayed at. The convenience of its location relative to Hershey Park,... More

Was this review helpful? Yes
AGMSheraton, Manager at Sheraton Harrisburg-Hershey, responded to this review

Thank you for your review! We appreciate SPG members that are loyal to the Sheraton and Starwood brand. Please feel free to let us know of any special requests for your next trip to Hershey Park! More

Englewood cli
Contributor
12 reviews 12 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 1 week ago

We stayed in this hotel for 2 nights first week in Aug. when visiting Hershey Park. This is a very old, run down hotel that probably has not been updated since it was built over 30 years ago. I read the poor reviews before booking and went in with very low expectation and still got very disappointed. Other than fairly... More

Was this review helpful? Yes
AGMSheraton, Manager at Sheraton Harrisburg-Hershey, responded to this review

We apologize that we were not able to meet the standards that you have come to expect from Starwood hotels. Our property plans to commence updates during the late 2014-2015 year and we will look into issues listed in your review that can be fixed in the meantime. Please feel free to contact our Front Office Manager, David Hazboun, with... More

Richmond, Virginia
Senior Contributor
28 reviews 28 reviews
28 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 1 week ago

As a SPG gold member, I stay in lots of Sheratons around the country. I was disappointed in how run down this property looked. The staff was excellent in welcoming me at check in. My room on the club floor had a comfortable bed and a giant HDTV. But, overall, the whole room just looked old and dated. Same for... More

Was this review helpful? Yes 1
AGMSheraton, Manager at Sheraton Harrisburg-Hershey, responded to this review

Thank you for your review. We apologize that our decor did not meet what you've come to expect at Starwood properties as a SPG Gold member. Our management is looking into updating areas throughout the hotel and we will pass your review to our housekeeping and engineering teams for any possible maintenance in the meantime. We value our SPG members... More

Ontario
Contributor
13 reviews 13 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here for one night in transit to our next destination arriving in the evening. When we arrived the hotel was quite busy as there was a conference going on, which meant full parking lots and busy hallways. The staff was very friendly and helpful during our stay. We liked the location being a very short walk (~ 5... More

Was this review helpful? Yes
AGMSheraton, Manager at Sheraton Harrisburg-Hershey, responded to this review

Thank you for your review! We're glad that you had a nice time at our property and we hope that you'll stop in again on your next trip! More

Washington DC, District of Columbia
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I have stayed at this hotel twice. Once was one year ago close to Christmas and the hotel was a quiet break during a drive north. However, I recently stayed there again during the peak of Hershey park season and the hotel was filled with very loud children. I can't blame the children for the fact that we could hear... More

Was this review helpful? Yes
AGMSheraton, Manager at Sheraton Harrisburg-Hershey, responded to this review

Thank you for your review. We apologize that your second stay at our hotel was not as pleasant as the first. Our housekeeping staff will look into any possible issues in our guest bathrooms to make sure they are up to proper standards. Please contact us with any further questions from your stay. More

Glen Head, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Some of the previous reviews of this hotel were off putting,so I was a bit afraid of what I would find. The exterior is dated and unattractive- dark brick. Also, the lobby is on the 3rd floor and the layout is strange. But the lobby was clean and large! Dog and Pony restaurant also immaculate. Our room was on the... More

Was this review helpful? Yes 1
AGMSheraton, Manager at Sheraton Harrisburg-Hershey, responded to this review

Thank you for your review! We apologize that the plumbing system in your guest room was unnerving for your stay. Our engineering team will check the system to make sure it is running at proper settings. During the 2014-2015 year, we plan to commence renovations at our property and we hope you will stop back in to take a look! More

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago via mobile

The service at the front desk and in the restaursnt was extraordinary . However, our entire 2 day stay was ruined by the obnoxious, demeaning conduct of the hostess in the club room lounge. She was not just condescending and obnoxious, she was extremely demeaning and offensive. She actually told my daughter and me "I hope the door hits you... More

Was this review helpful? Yes 1
AGMSheraton, Manager at Sheraton Harrisburg-Hershey, responded to this review

Thank you for your review. We apologize for the poor experience that you encountered in the Club Lounge. Our Front Office Manager will speak with our attendants to make sure they are approaching guests in a courteous and respectable manner. If you have any further details that you would like to discuss from your stay, please feel free to contact... More

Saskatoon, Canada
Contributor
17 reviews 17 reviews
9 hotel reviews
35 helpful votes 35 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

We have spent the last two weeks travelling across the US. We ALWAYS stay at Starwood properties and have been platinum members for many years. Where we expect that quality will vary amongst hotels, this hotel was a huge disappointment, particularly at almost $200/night. We normally travel on business, but this time we are with our two small children. I... More

Was this review helpful? Yes 1
AGMSheraton, Manager at Sheraton Harrisburg-Hershey, responded to this review

We apologize for the unsatisfactory experience that you had at our hotel. Our wish is to make you feel welcome and comfortable during your stay, and we will reflect on our staff's procedures. If you have any further questions or items to discuss, please feel free to contact our Front Office Manager, David Hazboun at 717-564-5511 ex. 0. More

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Additional Information about Sheraton Harrisburg-Hershey

Address: 4650 Lindle Road, Harrisburg, PA 17111
Phone Number:
Location: United States > Pennsylvania > Harrisburg
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Harrisburg-Hershey 3.5*
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Also Known As:
Sheraton Harrisburg-Hershey Hotel Harrisburg
Harrisburg Sheraton

72 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
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Official Description (provided by the hotel)
The Sheraton Harrisburg Hershey Hotel's central location is just minutes away from downtown, the airport, and Hersheypark with easy access to the Pennsylvania Turnpike, I-83, I-283, and I-78. ... more   less 
Number of rooms
348

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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