We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Harrisburg East (Airport Area)

Certificate of Excellence
Hotel website
Hotel deals
4751 Lindle Rd, Harrisburg, PA 17111
Special Offer
Save 10-30%
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Holiday Inn Harrisburg East (Airport Area)
Professional photos View all
Browse nearby
Holiday Inn Harrisburg East (Airport Area)
Write a Review

1,021 reviews from our community

Traveler rating
    659
    190
    86
    56
    30
See reviews for
350
61
45
400
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (219)
Date | Rating
  • English first
  • German first
  • Japanese first
  • Any
English first
  • All months
    (1021)
  • Mar-May only
    (252)
  • Jun-Aug only
    (341)
  • Sep-Nov only
    (228)
  • Dec-Feb only
    (200)
All months
There are newer reviews for Holiday Inn Harrisburg East (Airport Area)
See the most recent reviews
Wexford, PA
Contributor
14 reviews 14 reviews
8 hotel reviews
23 helpful votes 23 helpful votes
1 of 5 stars Reviewed August 11, 2012

Well, my faith in TripAdvisor.com reviews has been severely shaken by my experience with this Holiday Inn. Second best hotel in the Harrisburg area?!?!? Come on...the hallways of this place look like they have been flood damaged including faded and badly stained carpeting and paint peeling from the doors to the rooms. One upside is that the customer service is... More 

Was this review helpful? Yes 3
vh34, General Manager at Holiday Inn Harrisburg East (Airport Area), responded to this review

We sincerely apologize for not meeting your expectations during your recent visit to Hershey. Regarding our #2 ranking, it means absolutely nothing to us if you were unhappy with the condition of our hallway carpets and doors. We absolutely never want a customer to leave our property feeling the way you did. The inconvenience we caused as a result of... More 

Bethel, Connecticut
1 review
5 of 5 stars Reviewed August 9, 2012

My family recently stayed at this hotel property. We booked it last minute and arrived very late 9 11:30 p.m.. The front desk staff was efficient, accomodating and extremely friendly. Jaime, the manager on duty made sure that we were satisfied 100% and personally answered our each and every request from extra towels to blankets. Zach, at the front desk... More 

Was this review helpful? Yes
vh34, General Manager at Holiday Inn Harrisburg East (Airport Area), responded to this review

Thanks for selecting us as your lodging choice during your visit to the Hershey area. Your comments noted in your review are much appreciated. We realize the importance of great customer service, and the value of providing it every day, which is why we will never stop delivering it. Jaimee, Mary and Zach were thrilled to hear how happy you... More 

Massapequa Park
2 reviews
4 of 5 stars Reviewed August 7, 2012

Recently stayed for 4 nights with 11 other families traveling for a baseball tournament. The staff went above and beyond to make it a great trip for us. Rooms are spacious and clean and hotel is close to Hershey and outlets. Food at the hotel was pretty good and kids ate for free with a paying adult- a great deal... More 

Was this review helpful? Yes
vh34, General Manager at Holiday Inn Harrisburg East (Airport Area), responded to this review

We’re thrilled to hear how happy you were with the service we provided during your recent stay. We have fantastic amenities, and yes, the Holiday Inn “Kids Eat Free” program provides great value for families. I appreciate the acknowledgement of our staff, as they deserve all the credit for consistently exceeding our guests’ expectations. We appreciate your business, and are... More 

Massapequa Park, New York
1 review
5 of 5 stars Reviewed August 6, 2012

The staff and management did everything they possible could to make a group of 12 families have a great time. They gave us a great rate. Never once were we told that they couldn't help us. With such a large group of people adults and many children most ages 9-10 ,in for a baseball tournament, they came through and opened... More 

Was this review helpful? Yes
vh34, General Manager at Holiday Inn Harrisburg East (Airport Area), responded to this review

When we read reviews such as yours, we realize how much our “whatever it takes” attitude works. Noticing how much we care means the world to us, and we truly value this feedback. Thank you for the opportunity to accommodate you and your baseball team. We appreciate your business. More 

fayetteville, nc usa
Senior Contributor
43 reviews 43 reviews
23 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed August 2, 2012 via mobile

From the great and genuine greeting at the front desk to the bar to the restaurant this place is the real deal. The piece de resistance is the bar manager Mary B. She is cheerful, friendly , helpful and charming. At the end of a 500 mile this was the cherry on the sundae. Will stay here again

Was this review helpful? Yes
vh34, General Manager at Holiday Inn Harrisburg East (Airport Area), responded to this review

It’s great to hear how much you enjoyed the customer service provided our team. We strive for this type of feedback and appreciate when a customer lets us know we’ve made a positive impact on their stay. We count on Mary to deliver friendly service to all our customers when visiting the lounge, and she absolutely scores high marks every... More 

Miami Beach, Florida
1 review
4 of 5 stars Reviewed August 2, 2012

My review is regarding Pat. She was my shuttle driver. Pat is such a "nice" & "genuine" person. She was so attentive to my needs taking me where i wanted to go and without hesitation. It was a great comfort knowing I did not have to worry about transportation. I did make my appointment on time. I had to write... More 

Was this review helpful? Yes
vh34, General Manager at Holiday Inn Harrisburg East (Airport Area), responded to this review

Wow – Awesome feedback regarding Pat and the service she provided. She takes great pride in pleasing all our guests and really enjoys every minute of it. I can’t wait to tell her you posted a review because of her wonderful service. Thank you for your business! More 

Wantagh, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 1, 2012

Stayed at the hotel for a weekend family trip to Hershey. Great location and great property. Probably the best pool in the area and a staff that's second to no one. Rooms were clean, price is reasonable and service was great. You can tell Randy, the GM,and his staff really care about their guests. Perfect for a Hershey Park vacation.

Was this review helpful? Yes 1
vh34, General Manager at Holiday Inn Harrisburg East (Airport Area), responded to this review

Thank you for selecting us for your family vacation. We’re grateful for your business, as we realize all the various lodging options available in the Hershey area. Our passion for customer service is our #1 priority, and we will not settle for anything less. We look forward to accommodating you again when visiting the Hershey area. More 

Columbus, Ohio
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed July 27, 2012

This hotel is desperately in need of a remodel. The carpet in the hallways is extremely worn. The door to my room obviously had been painted too many times. The back of the toilet sat crooked on the base. The room also smelled dingy/mildewy. I had to open the window in 90 degree weather for fresh air. I travel on... More 

Was this review helpful? Yes 2
vh34, General Manager at Holiday Inn Harrisburg East (Airport Area), responded to this review

We are disappointed to hear about your recent experience with us, and sincerely apologize for not meeting your expectations. Our hallway carpet is shampooed consistently and will continue to be until it’s replaced. The recent high humidity in the area may have caused the musty odor in your room, which we’ve addressed by deep cleaning the HVAC units. I take... More 

Contributor
14 reviews 14 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed July 26, 2012

I had a very bland trip...the room smelled a little of mildew, but I didn't notify the front desk as I got used to it. The room was very big compared to other hotels in the area that I've stayed at. The pool is great, and the service was good whenever I had any questions or when they messed something... More 

Was this review helpful? Yes 1
vh34, General Manager at Holiday Inn Harrisburg East (Airport Area), responded to this review

We appreciate your comments regarding your recent stay with us. We’ve addressed the musty odor by deep cleaning the HVAC units in our guestrooms. We’re glad you enjoyed our service and outdoor pool. Thanks for staying with us! We hope to see you again in the near future. More 

Rochester, Michigan
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed July 25, 2012

This experience was not acceptable. My first room smelled of mildew, spider webs and very, very dirty carpet - 2nd room just was not acceptable finally a room that I could tolerate. Rooms need to be updated from top to bottom very soon. Hotel staff courteous and pleasant. What a way to start your morning!!! Ate in restaurant twice (gave... More 

Was this review helpful? Yes 2
vh34, General Manager at Holiday Inn Harrisburg East (Airport Area), responded to this review

Thank you for providing us with feedback regarding your recent stay with us. My sincere apologies for the experience you had with your guestroom and cleanliness of our restaurant, which are unacceptable by our standards. The mildew, spider webs and cleanliness have all been address with the appropriate departments. It’s our #1 priority to ensure every customer has a wonderful... More 

Questions? Get answers from hotel staff and past guests. Ask a question

76 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (53)
Viewed
Room/suite (26)
Viewed
Pool/beach area (5)
Viewed
Business center/function rooms (4)
Viewed
Bathroom (4)
Viewed
Hotel & grounds (4)
Viewed
Other (10)

Management photos: Courtesy of the property manager

Viewed
All management photos (23)
Viewed
Pool/beach area (3)
Viewed
Hotel & grounds (4)
Viewed
Dining (1)
Viewed
Room/suite (6)
Viewed
Business center/function rooms (5)
Viewed
Other (4)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question