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Red Lion Hotel Harrisburg East

Certificate of Excellence
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4751 Lindle Road, Harrisburg, PA 17111 (Formerly Holiday Inn Harrisburg East (Airport Area))
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Red Lion Hotel Harrisburg East
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1,084 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Red Lion Hotel Harrisburg East
See the most recent reviews
Philadelphia, Pennsylvania
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed December 12, 2012

I stayed at the Holiday Inn after checking out of the Sheraton across the street because of too much noise coming through the walls there. I was looking for a quiet room - and I found one at the Holiday Inn. Granted, there was no one in the rooms adjacent to mine, so I wasn't going to hear a peep.... More 

Was this review helpful? Yes
Randy S, General Manager at Red Lion Hotel Harrisburg East, responded to this review

Thank you for taking the time to point out the highlights, and opportunities where we can improve as a result of your unexpected stay with us. Your feedback is extremely important to us and will further allow us to focus on making sure our guestrooms have been properly inspected prior to arrival. This is our standard, but obviously wasn’t followed... More 

Middletown, Pennsylvania, United States
2 reviews
5 of 5 stars Reviewed December 11, 2012

The Holiday Inn East is a great hotel to stay at. The service is quick and friendly. The rooms are clean and they have a wonderful bar and dining area as well as pools (both indoor and outdoor) and hot tub. Also located on the property is a nice size playground for kids. I work very closely with Chad Neitz... More 

Was this review helpful? Yes
Randy S, General Manager at Red Lion Hotel Harrisburg East, responded to this review

Awesome to read – “Fantastic Hotel & Great Service” – Goal Accomplished! Thank you for posting such a wonderful review about your experience with us. We’re passionate about our commitment to service excellence, and are thrilled to hear you enjoy everything about our property. The kind words about Chad and the service he consistently provides is much appreciated. I will... More 

pittsburgh
Level Contributor
3 reviews
5 of 5 stars Reviewed December 10, 2012

Excellent customer service! I frequent the hotel at least once a month and we hold our sales meetings here as well. Awesome amenities! I highly reccommend this hotel for your next stay! Zach from Pittsburgh

Was this review helpful? Yes
Randy S, General Manager at Red Lion Hotel Harrisburg East, responded to this review

It’s great to hear you’re a frequent guest of ours – thank you for your business. Excellent customer service is what we strive for, and we’re happy to read that we consistently achieve this with your monthly visits. We appreciate the high recommendation to future travelers. Thank you More 

Seattle, Washington
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed December 9, 2012

The housekeeping manager had Cecilia bring me a basket of assorted tea's since I dont drink coffee. They went above and beyond to make my stay comfortable :) The front desk people were quick with check in and out. Housekeeping had to be the best, Geri was interested in how our room was and if we were happy.

Was this review helpful? Yes
Randy S, General Manager at Red Lion Hotel Harrisburg East, responded to this review

Thanks for taking the time to post a review of your recent experience with us. We’re thrilled to hear our staff exceeded your expectations, and are happy you acknowledged their efforts. Geri and the housekeeping department take tremendous pride in pleasing all our guests, and they do it with great passion. I will be sure to share your wonderful feedback... More 

Smyrna, Georgia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 7, 2012

Everyone was friendly, courteous, attentative and beyond professional. They checked on room service and always gave a warm friendly smile. Never any pressure or uncomfortable attractions. My daughter had a ball in the swimming pool area and they gave her a christmas toy under the tree. Thanks Randy and others for looking out for my family.

Was this review helpful? Yes
Randy S, General Manager at Red Lion Hotel Harrisburg East, responded to this review

We are happy to hear you and your daughter enjoyed our warm and friendly hospitality. Great service starts with friendly people, and we have a wonderful group of highly motivated individuals who strive to make every guest feel special – especially the little ones. We hope your daughter enjoys the present from Santa. Thank you for your business. Happy Holidays! More 

Langhorne,PA USA
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 6, 2012

Administration and Sales Team here are a Meeting Planner's Best Friend. They know the business, their building, and what they are doing. They are good at problem solving and very flexible with sudden demands. Good meeting value for the dollars. Sleeping Rooms nice for the price and area. Our Company has a long standing, satisfied, relationship with this building. Dawn... More 

Was this review helpful? Yes
Randy S, General Manager at Red Lion Hotel Harrisburg East, responded to this review

Your feedback is fantastic and much appreciated. We truly value our relationship with every Meeting Planner and understand the demands they have in preparing for a meeting. Our Sales Team and Convention Service Department work diligently with all Meeting Planners to ensure every aspect of their event is covered from beginning to end - complete satisfaction is the priority. We... More 

Lakeland, Florida
Level Contributor
92 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
2 of 5 stars Reviewed December 3, 2012

I travel frequently to the Steelton/Harrisburg area and this is the first (AND LAST) time I stayed at this property, the hotel is old and hasn't seen renovation in a very long time, the carpeting, decorations, etc are dated and the place smells old and musky. Check in process was very slow and the clerk had no sense of urgency.... More 

Was this review helpful? Yes 1
vh34, General Manager at Red Lion Hotel Harrisburg East, responded to this review

I would like to sincerely apologize for not providing a welcoming experience during your first visit with us. We’re disappointed to learn of your dissatisfaction, and regret we were unable to make your stay more enjoyable. We have not identified any odor or musty smell as noted in your review, so I sent you private message in hopes to gain... More 

Harrisburg, Pennsylvania
1 review
5 of 5 stars Reviewed November 30, 2012

The 2012 Thanksgiving Day brunch was even better than I could've imagined. I was skeptical about having a holiday dinner outside of the home, but it really was wonderful. The selection and quality of the food was wonderful and our server Angee Harris was very friendly and attentive!

Was this review helpful? Yes
vh34, General Manager at Red Lion Hotel Harrisburg East, responded to this review

We are delighted to read your first Thanksgiving Day Brunch outside your home was with us, and was wonderful. Our entire team is committed to providing a “WOW” experience on a consistent basis, and we’re glad to hear we exceeded your expectations. Thanks for the kind words regarding Angee. We hope you’re able to join us for a regular Sunday... More 

Harrisburg, Pennsylvania
1 review
5 of 5 stars Reviewed November 30, 2012

We decided to go to the Thanksgiving Day Brunch at the Holiday Inn Harrisburg East....and it did not disappoint! We had a great experience at the Thanksgiving Day Brunch. First, our server, Angee, was awesome! The food was delicious and everything was wonderful! Thanks Holiday Inn Harrisburg East!

Was this review helpful? Yes
vh34, General Manager at Red Lion Hotel Harrisburg East, responded to this review

Thank you for posting a review and joining us for Thanksgiving Day Brunch. We’re pleased to hear you enjoyed your experience with us. We are grateful to you and all the families who joined us for Thanksgiving Day Brunch. We have been receiving wonderful comments just like yours, and are thrilled by such great feedback. I will be sure to... More 

Clearfield, Pennsylvania
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed November 20, 2012

Ive been staying here for quite along time for my job.The staff goes out of its way to make sure my stay is great.The rooms are clean the food is great.I would like to thank Greg for his great service,and Randy wanting to make sure iam happy with my stay.Like i said Great home away from home. Daryl

Was this review helpful? Yes
vh34, General Manager at Red Lion Hotel Harrisburg East, responded to this review

Thank you for your business and posting a review of how much you appreciate our property and service. We are grateful for your continued patronage and enjoy the opportunity to accommodate you throughout the year. Your friends from the Holiday Inn Harrisburg East – Thanks! More 

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