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Holiday Inn Harrisburg East (Airport Area)

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4751 Lindle Rd, Harrisburg, PA 17111
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Holiday Inn Harrisburg East (Airport Area)
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Holiday Inn Harrisburg East (Airport Area)
Holiday Inn Harrisburg East (Airport Area)
Holiday Inn Harrisburg East (Airport Area)
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1,015 reviews from our community

Traveler rating
    657
    188
    85
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    30
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349
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395
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Wyomissing, Pennsylvania
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed yesterday NEW

A really good value for the price of the room. Friendly staff. Comfortable bed, and clean room. *the only reason I didn't rate it excellent is because of the conveluted layout of the hotel, the rugs in the hallways were stained, and the HVAC unit in the room was noisey. I would stay here again in spite of these issues... More 

Was this review helpful? Yes
Ottawa, Ontario, Canada
Top Contributor
102 reviews 102 reviews
16 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Staff were very accommodating and friendly. We did not have a reservation late at night and they went out of their way to help us. Price is right and the rooms were clean. Big facility with lots of rooms and plenty of parking. Unfortunately the carpets are old, stained and have an odour in areas. Hope they fix it up.

Was this review helpful? Yes
Randy S, General Manager at Holiday Inn Harrisburg East (Airport Area), responded to this review

Dear Dennis, Thank you for taking the time to share your experience with us. As a Top Contributor on TripAdvisor, we understand how important service and value are to you and your family. We strive to meet and exceed all our guest’s expectations 24/7 and are grateful for the continuous customer service accolades we receive. We are working towards replacement... More 

Boston
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Pros: Very friendly service. When we arrived they upgraded our room and gave us a discount because our room with two queens was not available in a quiet spot in the hotel. Excellent new evening manager. Wonderful playground for our toddlers. One of the best I have seen at a hotel. Great pool. It was large and well maintained, clean... More 

Was this review helpful? Yes
vh34, General Manager at Holiday Inn Harrisburg East (Airport Area), responded to this review

Dear Jeff12343, Thank you for taking the time to share your overall stay experience with us. We truly value the feedback from our guests and always use it to view their perspective on opportunities to enhance the value of their experience, and or acknowledge outstanding performance. We regret to learn of your evening dining experience and apologize for not meeting... More 

Philadelphia, Pennsylvania
Top Contributor
54 reviews 54 reviews
14 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I'm a 30 year Holiday Inn PC member staying over 150 nights at IHG hotels annually. I'm not sure what all the good ratings are about. I think it's because of the excellent hospitality starting at the front desk, they go out of there way to help you. Same thing goes for all of the employees there. The rooms are... More 

Was this review helpful? Yes 3
Randy S, General Manager at Holiday Inn Harrisburg East (Airport Area), responded to this review

Dear Valued Guest, Thank you for writing a review of your overall stay experience with us. As a Senior Contributor on TripAdvisor, we appreciate your time and courtesies in offering us feedback about your visit. We apologize for not meeting your expectations as a valued IHG Rewards member with respect to our accommodations. Renovations have been discussed and will commence... More 

Steubenville, Ohio
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I was very pleased with my stay at this hotel; The front desk was very helpful and full of smiles. Greg, Chandler, And the driver Kristen were all so kind. They asked to help with my bags (didn't even have that much) but they still asked. I will be visiting this place again!

Was this review helpful? Yes 2
Randy S, General Manager at Holiday Inn Harrisburg East (Airport Area), responded to this review

Dear Amber, Thank you for taking the time to share your recent stay with us. We appreciate your kind words regarding the service you received by several of our team members. Your feedback is inspiring and continues to give us confidence in the high standards of customer service we strive for 24/7. We are the friendliest hotel in the entire... More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

It is hard to believe another year has passed and our annual conference has come and gone and is only another wonderful memory . It always amazes us to see the employee retention that this hotel and conference center has. We are always greeted so " warmly ' by staff as we walk in the door . We truly feel... More 

Was this review helpful? Yes 2
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Another great stay, even though this is my first review for HI East, we've stayed here many times before. This is the go to place for my husband's people. Our room was fabulous and we will be requesting that room from now on. Check-in was easy and the lobby called about 20 mins into our visit just to make sure... More 

Was this review helpful? Yes 2
Randy S, General Manager at Holiday Inn Harrisburg East (Airport Area), responded to this review

Dear Syndie, Thank you for sharing your most recent stay with us. Your loyalty, as noted by your frequent visits with us is much appreciated. We are thrilled to read you continue to have confidence and trust in our service and accommodations, and that you now have a favorite room - #smiles. Please contact me in advance of your next... More 

Harrisburg, Pennsylvania
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I spend only a day at the Holiday Inn Harrisburg East on 3/24/15 but it was enough for me to feel like home away from home. From the moment I entered the property I was treated with kindness and courtesy. The room was clean, comfortable and specious, housekeeping staff polite and helpful. Give it a try you will be fully... More 

Was this review helpful? Yes 3
Randy S, General Manager at Holiday Inn Harrisburg East (Airport Area), responded to this review

Dear Agata, We appreciate your time and courtesies in sharing your recent experience with us and the TripAdvisor community. We value your feedback and are grateful to read that our commitment to providing great service was achieved with your visit - #smiles. Our inviting atmosphere makes all our valued guests feel at home when they visit – it’s all part... More 

Narragansett, Rhode Island
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

In between snow and ice storms this month, we slid into the hotel parking lot, registered, ate, slept and the next morning on the way to breakfast the general manager, Randall, introduced himself and asked all the right and friendly questions. When he heard that we came in the evening before he immediately offered to have the staff scrape off... More 

Was this review helpful? Yes 2
Randy S, General Manager at Holiday Inn Harrisburg East (Airport Area), responded to this review

Dear Valued Guest, We appreciate your time and courtesies in sharing your overall stay with us. Feedback from a valued guest is truly a gift, as it allows us the opportunity to evaluate our performance throughout the entire guest experience. We are happy that we were able to exceed your expectations during the snow and ice storm - #smiles. Our... More 

Chincoteague Island, Virginia
Contributor
13 reviews 13 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Our stay at Holiday Inn Harrisburg East was very pleasant. My husband was attending a conference at the motel, so we booked a room for convenience. The staff were friendly - welcoming and helpful in all aspects. We received an unexpected room upgrade at check in and spent the night in one of the suites. Our room was comfortable with... More 

Was this review helpful? Yes 1
Randy S, General Manager at Holiday Inn Harrisburg East (Airport Area), responded to this review

Dear Ellen, Thank you for offering us feedback of your recent stay with us – much appreciated. We are thrilled to learn of your satisfaction with the service and accommodations we provided you and your husband. Our commitment towards delivering a great experience for every guest we accommodate is all part of our Hospitality Promise, and something we are highly... More 

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