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Holiday Inn Harrisburg East (Airport Area)

3.0 of 5 4751 Lindle Rd, Harrisburg, PA 17111
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Certificate of Excellence 2014
Holiday Inn Harrisburg East (Airport Area)
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Holiday Inn Harrisburg East (Airport Area)
Holiday Inn Harrisburg East (Airport Area)
Holiday Inn Harrisburg East (Airport Area)
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987 reviews from our community

Traveler rating
    640
    181
    82
    54
    30
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347
58
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379
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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central pennsylvania
Top Contributor
88 reviews 88 reviews
50 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed yesterday NEW

we stayed overnight on the park and fly plan - this allowed us a hotel room, parking and shuttle service to and from the airport. Going to the airport in the early morning was handled very well, but the pickup at 12:30 in the afternoon was horrendous. We waited 25 minutes in 25 degree weather for a pickup - I... More 

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Queensland, Australia
Senior Contributor
31 reviews 31 reviews
18 hotel reviews
112 helpful votes 112 helpful votes
3 of 5 stars Reviewed 1 week ago

I have stayed in many Holiday Inn facilities. This one I chose due to proximity to the airport. The room was very clean, the staff were extremely helpful, the free shuttle was not only on time, but the lady driver was more than helpful and friendly, especially so early on a freezing morning. Free Wifi in my room was great.... More 

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Randy S, General Manager at Holiday Inn Harrisburg East (Airport Area), responded to this review

Dear Valued Guest, Thank you for offering us insight on your recent experience with us – much appreciated. I am thrilled to read your guest room was prepared to your satisfaction, and that our team was very accommodating – goal accomplished. I am; however, sorry to learn of the inconvenience we caused with your in-room dining experience. I can assure... More 

Madison, Wisconsin
Contributor
18 reviews 18 reviews
17 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel has signs posted that say "Welcome to the Friendliest Hotel in the Country" - that's a high bar to set, but i cant say I disagree. All of the staff was extremely pleasant and accomodating. Stayed here for 1 night because I needed somewhere with a free shuttle to the airport, which they provide. Nice to have a... More 

Was this review helpful? Yes 1
Randy S, General Manager at Holiday Inn Harrisburg East (Airport Area), responded to this review

Dear Andy, Thank you for recognizing our commitment towards our goal of “Friendliest Hotel in the Country”. It’s easy to achieve and maintain when you have a dedicated group of individuals who are committed towards unparalleled guest satisfaction. We cannot change the age of property, but we can, and will, deliver on our promise of outstanding service 24/7 - #guaranteed.... More 

Contributor
13 reviews 13 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here for a work trip. First impressions - lobby looks very nice - cafe and bar area are cool. Get to the room. Super out-dated and dark. I was not a fan at all. The hotel is in serious need of an upgrade - across all fronts. My room was one floor down partially in the ground. The hotel... More 

Was this review helpful? Yes
Randy S, General Manager at Holiday Inn Harrisburg East (Airport Area), responded to this review

Dear Brad, Thank you for taking the time to share your experience with us. As a valued guest, we appreciate learning how our service and accommodations made you feel. I am pleased to read you found our service and staff exceptional and grateful for your recognition of such attributes. I do apologize for failing to meet, and most importantly, exceed... More 

Saranac Lake, New York
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

The most outstanding man we have ever met, extremely helpful. This gentleman went above and beyond helping us, This hotel should be so proud to have such a outstanding employee. We won't stay anywhere else while in your area. Wish he worked for us, finding a man like this is rare. Looking forward to seeing him next year.

Was this review helpful? Yes 4
Randy S, General Manager at Holiday Inn Harrisburg East (Airport Area), responded to this review

Dear Valued Guest, On behalf of the entire team at the Holiday Inn Harrisburg East, we completely agree with your feedback of Jose – he is simply the best! He does whatever it takes for our valued guests and is a big reason for our success. I shared your comments with him and he did what he always does –... More 

Kingston, New Hampshire
Top Contributor
50 reviews 50 reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed here while I was attending the outdoor show in Harrisburg. They run two shuttles to and from the show so you don't have to worry about parking. I really like this place, the rooms are nice and big, the help is very friendly, the breakfast was just fine and at a good price. I would recommend staying here... More 

Was this review helpful? Yes 1
Randy S, General Manager at Holiday Inn Harrisburg East (Airport Area), responded to this review

Dear Valued Guest, Thank you for sharing your feedback with us. We appreciate learning you found our accommodations to be inviting and very friendly – goal accomplished. The annual outdoor show attracts many repeat guests to our property, and is an event our team looks forward to every year. Thank you for selecting us as your lodging choice. Your recommendation... More 

Pennsylvania
Contributor
20 reviews 20 reviews
5 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 2 weeks ago

With a serious threat of bad weather lurking at our heels we were undecided what to do about an upcoming flight to Florida. It was very assuring to be able to make a hotel reservation at this hotel "just in case" we needed one due to flight cancellations or delays. Their policy is that you can cancel up to 6:00... More 

Was this review helpful? Yes 3
Randy S, General Manager at Holiday Inn Harrisburg East (Airport Area), responded to this review

Dear Valued Guest, Thank you for sharing your recent customer service experience with us. We are pleased to learn our cancellation policy worked as planned, and that you were able to continue on with your trip to sunny Florida. Providing flexibility without penalty prior to arrival is very mportant to our guests - we always have their best interest at... More 

Oceanside, New York
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This past weekend, January 30 – Feb 1, I was in charge of a church youth group attending an annual ski trip. We were 100 youth and chaperones in attendance. Our group has stayed at many hotels and have had good experiences, however, this hotel topped them all. From the moment we arrived to the moment of departure we felt... More 

Was this review helpful? Yes 3
Randy S, General Manager at Holiday Inn Harrisburg East (Airport Area), responded to this review

Dear Valued Guest, Thank you for sharing your groups overall stay experience with us – much appreciated. We strive to provide each and every group (big or small) with unparalleled service, and are thrilled to read we once again achieved our goal of service excellence - #smiles. This service commitment is extremely important to us, and transcends throughout every department... More 

Monroeville, NJ
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is the 3rd time I have stayed with this Holiday Inn and with each stay, I am more and more pleased. The beds are comfortable. The rooms are clean The shower is the perfect pressure and temperature. The indoor pool is a good size and crystal clear. The hot tub is the same. This property is LARGE and can... More 

Was this review helpful? Yes 1
Randy S, General Manager at Holiday Inn Harrisburg East (Airport Area), responded to this review

Dear Jean Marie, On behalf of the entire team at the Holiday Inn Harrisburg East, thank you for taking the time to share your feedback with us. We are passionate about serving all our guests with nothing less than a fantastic experience, as we realize you have various lodging choices to choose from, and we always want you to stay... More 

Pittsburgh, Pennsylvania
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I travel across the United States and see good and bad hotels, all claiming to be the best. I also do not go out of my way to write reviews. The people at this hotel this past week impressed me. They went out of there way to help our seminar at the hotel be a success and went even further... More 

Was this review helpful? Yes 1
Randy S, General Manager at Holiday Inn Harrisburg East (Airport Area), responded to this review

Dear Robert C, Thank you for sharing your feedback with us and the TripAdvisor community. We are thrilled to read you enjoy the service and accommodations we continue to offer you. Delivering outstanding customer service starts with a team culture driven towards complete guest satisfaction. I can assure you we are passionate about making our guests happy 24/7 - #unmatched.... More 

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Additional Information about Holiday Inn Harrisburg East (Airport Area)

Address: 4751 Lindle Rd, Harrisburg, PA 17111
Phone Number:
Location: United States > Pennsylvania > Harrisburg
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Harrisburg East (Airport Area) 3*
Number of rooms: 274
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Also Known As:
Holiday Inn Harrisburg East (Airport Area) Hotel Harrisburg
Harrisburg Holiday Inn
Hotel Style:
#4 Business Hotel in Harrisburg
#5 Romantic Hotel in Harrisburg
#7 Family Hotel in Harrisburg

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