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Hilton Harrisburg

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One North Second Street, GPS Friendly - 200 Market Street, Harrisburg, PA 17101-1601
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HersheyPark Package
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1 room 1 guest
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Hilton Harrisburg
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622 Reviews from our TripAdvisor Community

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Traveler rating
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    206
    127
    55
    31
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Erie, Pennsylvania
Level Contributor
6 reviews
5 of 5 stars Reviewed yesterday NEW

My family attended a pageant for my teenage daughter here. We stay in the hotel to make her hectic schedule easier to manage. I checked in using the Hilton Honors app on my phone and only had to visit the desk after I parked. The desk clerk told me my room was not ready but verified my cell phone number... More 

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5 of 5 stars Reviewed yesterday NEW

We stayed at the Hilton for a weekend wedding and had a great stay. Large, comfy and quiet room, nice in room amenities including a small refrigerator, a great hotel restaurant with gluten free options, and all the staff were very helpful, friendly and competent. The downtown location gives you access to other restaurant options and the gorgeous capitol building.... More 

Review collected in partnership with Hilton Hotels & Resorts

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Boston, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 4 days ago NEW

Checkin was terrible. We pre-checked in. All the attendant did was give me our keys. Did not explain the internet, or anything else. He did not say anything about our anniversary that I mentioned when I booked. The Facucet in the bathroom was loose, there was a hair from the previous customer on the bed. The Bed was not properly... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
Phillip N, Manager at Hilton Harrisburg, responded to this review

Good morning, Thank you for taking the time to share your feedback with us regarding your most recent stay. At Hilton, we always aim to ensure every guest feels cared for, valued, and respected. We truly value your input and very much rely on you, our guest, to help us improve our hotel operation and in this case coach our... More 

Howell, New Jersey
Level Contributor
48 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

My first impression of this hotel was that they cannot handle large crowds. It may be because there are not a lot of other hotels in downtown Harrisburg, so this is THE place to stay. I had to wait about 15 minutes waiting on line to check-in... and that was with 3 people working the front desk. This caused me... More 

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Lexington, KY, United States
Level Contributor
6 reviews
6 hotel reviews
3 of 5 stars Reviewed 6 days ago NEW

This is a nice downtown Hilton. It is about what you might expect from any other downtown Hilton. If you self park when you arrive, you are directed to the hotel from the parking garage, but then left on your own to find the front desk. Hopefully they add more signs. The restaurant is good, but pricy.

Review collected in partnership with Hilton Hotels & Resorts

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Harrisburg, PA, United States
1 review
1 of 5 stars Reviewed 1 week ago

Rude manager, hotel staff not capable of handling big groups, elevator wait time during rush ranged from 30 minutes to 45. Food quality of in room service was ridiculous, coffee was bad. I addressed the rudeness second day of my stay and in return had long waits for my car to be brought by valet. Quite vindictive. Sent two emails... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Phillip N, Manager at Hilton Harrisburg, responded to this review

Good afternoon, Thank you for taking the time to share your feedback with us regarding your most recent stay. At Hilton, we always aim to ensure every guest feels cared for, valued, and respected. We truly value your input and very much rely on you, our guest, to help us improve our hotel operation. I would like to truly apologize... More 

Pittsburgh, Pennsylvania
Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago

We had a lovely stay at this hotel. It was clean, smelled good, the beds were comfy, I would stay here again! The elevators were a little slow. The staff, however, was excellent! We had a very helpful front desk clerk named Mustafa who really went above and beyond to accommodate our requests! Also, the housekeepers were polite and aimed... More 

Review collected in partnership with Hilton Hotels & Resorts

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Philadelphia, Pennsylvania
Level Contributor
81 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 1 week ago

The Hilton is located in downtown Harrisburg, just a block from the river and steps away from the Capitol. Very convenient to major roadways to get to other area attractions, and certainly a great location if your destination is the city. We got a good feeling for the hotel the minute we walked in the lobby. It's modern and comfortable,... More 

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1 review
2 of 5 stars Reviewed 1 week ago

The hotel was hosting a beauty pageant the time I was staying at the Hilton Hotel and it couldn't have been more of an inconvenience to me as a guest. Everything was effected by this even including parking, hotel movement, service and I'm assuming the quality of service however, that can be a poor assessment, who knows, maybe they're that... More 

Was this review helpful? Yes
Phillip N, Manager at Hilton Harrisburg, responded to this review

Good afternoon, Thank you for taking the time to share your feedback with us regarding your most recent stay. At Hilton, we always aim to ensure every guest feels cared for, valued, and respected. We truly value your input and very much rely on you, our guest, to help us improve our hotel operation. I would like to truly apologize... More 

Dacono, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Our stay was brief, but we were well taken care of and it is a nice, clean hotel. The breakfast and service we received was GREAT! We got a package for Hershey Park that made the overall stay a good value. Was disappointed we had to pay to park at the hotel.

Review collected in partnership with Hilton Hotels & Resorts

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