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Holiday Inn Express Harrisburg East

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4021 Union Deposit Road, Harrisburg, PA 17109
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Holiday Inn Express Harrisburg East
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285 Reviews from our TripAdvisor Community

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Dauphin, Pennsylvania
1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

The Holiday Inn Express East in Harrisburg, Pennsylvania, is a very pleasant hotel with nice clean rooms, and an attentive, prompt, and courteous staff. We enjoyed our stay immensely and will be returning in the future

Helpful?
Thank Fern B
MicheleSchultheis, General Manager at Holiday Inn Express Harrisburg East, responded to this review

Fern B We are happy that experienced a nice stay and enjoyed our hotel staff and rooms. We hope to see you again in the future. More 

Pittsburgh, Pennsylvania
Level Contributor
65 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago

Have stayed at this hotel many times for business and have never been disappointed. Staff is very friendly and accommodating. Many places to stay in the area, but would never have an issue staying at this hotel. Many thanks.

Helpful?
Thank Nosehozzel
MicheleSchultheis, General Manager at Holiday Inn Express Harrisburg East, responded to this review

Nosehozzel, I would like to sincerely thank you for being a loyal and returning guest to the Holiday Inn Express Harrisburg East. We do try to never disappoint. We look forward to seeing you again when your in the area next time. More 

Pittsburgh, Pennsylvania
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed November 9, 2015

I had an event in the area and a group of us stayed over night at this location. It was a great overall experience and Wendy was AWESOME. She accommodated our needs and was very friendly. The hotel was clean, quiet and easily accessible to where we needed to get to. It was also centrally located to many restaurants, grocery... More 

Helpful?
Thank Keiha P
MicheleSchultheis, General Manager at Holiday Inn Express Harrisburg East, responded to this review

Keiha P, Thank you for such a wonderful review that you posted about your experience with the Holiday Inn Express Harrisburg East. We are very centrally located and have many variety of restaurants surrounding us. I will pass along your feedback to Wendy as I know she will greatly appreciate the kind words. More 

Level Contributor
57 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed October 21, 2015

The visit started off well, typical Holiday Inn Express. However, as more little things began to appear it was apparent this was not your typical Holiday Inn Express. Management is poor, the hotel is dirty by HIE standards. The elevator which is the main transit between flowers was filthy everyday. The carpets in the hallways are old and filthy with... More 

Helpful?
Thank Erich S
MicheleSchultheis, General Manager at Holiday Inn Express Harrisburg East, responded to this review

Erich S, I would first like to apologize that we failed and didn't meet the expectations that you expect here at the Holiday Inn Express Harrisburg East. I would like to discuss your issues further as all feedback is very important to us. Thank you for taking the time to review our hotel. More 

Delaware
Level Contributor
207 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
3 of 5 stars Reviewed October 18, 2015

I decided to try this hotel again...I am in this area several times a year for business. Check in very easy and superior customer service. Room clean and everything I needed. However I did hear a lot of traffic and was woken up a lot with the I-83 traffic. Breakfast was good. However it was too bust...guess they had large... More 

Helpful?
Thank cvandenbraak
MicheleSchultheis, General Manager at Holiday Inn Express Harrisburg East, responded to this review

cvandenbraak, We here at the Holiday Inn Express Harrisburg East are pleased that you came back and tried the hotel again after your last experience. As you can see by the improvements that have already changed between the clean room, and superior customer service that we value your feedback. We hope to see you in the future. More 

New York City, New York
Level Contributor
28 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed October 14, 2015

This is exactly what a Holiday Inn Express should be like. All was in good condition and breakfast was complete with fresh fruit and breads etc. The staff was friendly and it was nice having a free washing machine and dryer. Close to all and right off the highway. They even let us stay using the hotelcoupons.com coupons. Good value... More 

Helpful?
Thank howardxp1
MicheleSchultheis, General Manager at Holiday Inn Express Harrisburg East, responded to this review

howardxp1, Holiday Inn Express Harrisburg East is very happy that you enjoyed all the amenities that were complimentary and available to you during your stay, not only the free washer dryer to the breakfast that is offered every morning. Customer service is number one and am genuinely glad that you experienced a great stay at a good value. We hope... More 

Somerset, Pennsylvania
Level Contributor
101 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed September 23, 2015

Comfortable clean rooms with a full complete breakfast with 24/7 coffee available made our stay great. From Shantell, our front desk person to Mario the maintence man, this hotel is exceptional. The hotel is located close to Hershey with good shopping close by. The pool area is nice and in Sept. we had it to ourselves. Mario provided us with... More 

Helpful?
Thank Casey1919
MicheleSchultheis, General Manager at Holiday Inn Express Harrisburg East, responded to this review

Casey1919, We are please that you had time to stop and enjoy breakfast in the morning and a pick me up of coffee whenever you were here at the Holiday Inn Express Harrisburg East. I will pass along you feedback to all staff including Mario, and Shanell. Thank you for choosing us and we hope to see you in the... More 

2 reviews
5 of 5 stars Reviewed September 19, 2015 via mobile

The hotel itself is nice but what makes it even worth it is the staff. Housekeeping was awesome and kept our room clean while we were there. We absolutely adored Shanell. She was amazing. Anything we needed she went out of her way to help us. Her kindness actually made the stay more comfortable. If we ever come back to... More 

Helpful?
Thank Alicia W
MicheleSchultheis, General Manager at Holiday Inn Express Harrisburg East, responded to this review

Alicia W, Thank you for the kind words not only about the staff, but the hotel. I will definitely share your comments with Shanell. We at the Holiday Inn Express Harrisburg East are very pleased to hear that we have become your hotel for your future hotel needs. More 

Avoca, Pennsylvania
Level Contributor
25 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
1 of 5 stars Reviewed September 16, 2015

Don't stay on the first floor. You won't get any sleep. I left a day early when they put me on the first floor by an ice machine/vending machine, across from the fitness room, by a side entrance door and a few steps from the breakfast area. Don't forget about the people standing/smoking outside of my window because of the... More 

Helpful?
Thank Oachie
MicheleSchultheis, General Manager at Holiday Inn Express Harrisburg East, responded to this review

Oachie, I would like to apologize that your stay at the Holiday Inn Express Harrisburg East was not up to your standards. I am researching the information that you have provided and talking with the team here at the hotel. Please contact me directly so we can discuss More 

Baltimore, Maryland
Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed September 16, 2015

Very nice room for a good rate. Perfect if you're visiting Hersheypark, it's not far away at all. The room was new/updated and had a refrigerator and microwave. I forgot shaving cream and the desk clerk very cheerfully provided me with a complimentary can. Room was quiet and clean and hot and cold breakfast in the morning. What more can... More 

Helpful?
Thank MDTraveler088
MicheleSchultheis, General Manager at Holiday Inn Express Harrisburg East, responded to this review

MDTraveler088, Here at the Holiday Inn Express East we know it is important to be able to have a nice, quiet and comfortable room and we are happy that you got a great night sleep. We all forget those little things every once in awhile and I am pleased that we were able to help you out with your needs. More 

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