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Holiday Inn Express Harrisburg East

2.5 of 5
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4021 Union Deposit Road, Harrisburg, PA 17109
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1 room 1 guest
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Holiday Inn Express Harrisburg East
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270 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Garnet Valley, Pennsylvania
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Top notch facility, centrally located and accessible to everything. Food is excellent. Staff aims to please, professional and courteous from the cleaning staff to the front desk. Rooms are immaculate and not just when you enter on the first day, it is every day of your stay. I initially have stayed at the facility for business conferences and now I'm... More 

Was this review helpful? Yes
MicheleSchultheis, General Manager at Holiday Inn Express Harrisburg East, responded to this review

Michelle C. I am pleased to hear that from staying on a business trip that you had a wonderful experience to be able to come back with you family and enjoy the hotel again. For you to not only rate us 2 thumbs up, but that you would recommend us 110% make myself and staff very pleased. We can't wait... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

My family and I love this hotel. Breakfast was GREAT and the staff is amazing. We did notice something though. The same two girl's worked the desk the entire time we stayed. From morning to the next morning thode girls worked and yet still smiled and was very friendly. Now thats what we like to see. Thats the dedication more... More 

Was this review helpful? Yes
MicheleSchultheis, General Manager at Holiday Inn Express Harrisburg East, responded to this review

kenzyyyy, Thank you for the kind words about Wendy and Brittany I will make sure to pass along to them your review, I have to say that the staff here are dedicated to do everything they can to make a guest happy. We hope to see you in the future More 

San Antonio, Texas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

Two night stay with family. 2queen beds seemed like double beds. Rooms are way too small. Oversized unnecessary furniture in room make it a very crowded room making it hard to walk around. Rest rooms are way small. Towels limited. Hard, rough fabric. Wash room is tiny also. Walls are paper thin. Breakfast was okay. Small set up. Over crowded.... More 

Was this review helpful? Yes
MicheleSchultheis, General Manager at Holiday Inn Express Harrisburg East, responded to this review

hunnynspice12, I would like to apologize that the hotel did not meet your standards. I have discussed your issues with the staff and executive team. I want to thank you for taking the time to write a review as all feedback is appreciated. More 

Greenville, Mississippi
1 review
5 of 5 stars Reviewed 3 weeks ago

First I would like to say my Room was excellent. Very clean and smelled wonderful. During my couple of days of taking care of business, I met a young man by the name of Terrance who I believe to be a housekeeper. He provided excellent service and I was shocked to see he buys his own cleaning products for work!... More 

Was this review helpful? Yes
MicheleSchultheis, General Manager at Holiday Inn Express Harrisburg East, responded to this review

Timberg99, I am very pleased that you found your stay here at the Holiday Inn Express Harrisburg East very relaxing and that your room was very clean. I will pass along your comments with Terrance and the rest of the staff. More 

poconos
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The outdoor pool is a plus but not much space surrounding it; close to many restaurants, grocery stores and department stores..and Hershey Park.. Bonus is a free breakfast but arrive early; limited, close sesting

Was this review helpful? Yes
MicheleSchultheis, General Manager at Holiday Inn Express Harrisburg East, responded to this review

Pama72, Thank you for taking the time to let me know about your stay ay the Holiday Inn Express Harrisburg East. I am glad that you had time to enjoy our breakfast with lots of choices to start your day out great. The pool is a nice amenity to enjoy your vacation and to relax in or to lay by... More 

Atlanta, Georgia
2 reviews
5 of 5 stars Reviewed 4 weeks ago

We were forced to stay at another hotel because of the many events going on around the area. After 3 days at the other hotel, The Holiday Inn Express Harrisburg East is the BEST!!! Although, it was for one night. It truly was one of the best night sleeps I've had in weeks on the road. By the way, while... More 

Was this review helpful? Yes
MicheleSchultheis, General Manager at Holiday Inn Express Harrisburg East, responded to this review

Saintmichael69, I am glad that we were able to provide accommodations for you and your family. I will pass along to Deneke this review so she can see how much her service was appreciated. We hope that we will be your hotel for all future needs. Please contact us and we will be happy to make any reservations that you... More 

1 review
5 of 5 stars Reviewed 4 weeks ago

It was our first time visiting Hershey park, but my family wanted a hotel with an outdoor pool, not indoor. So this is how we discovered this hotel. I am glad we came here, the staff greeted us with smiles and kindness. Besides cleanliness which I believe they pride in. A hotel's reputation always starts with the front desk, it's... More 

Was this review helpful? Yes
MicheleSchultheis, General Manager at Holiday Inn Express Harrisburg East, responded to this review

Sammy C, I would like to say thank you from not only myself but all the staff here at the Holiday Inn Express Harrisburg East for you taking the time to provide details about how friendly we are, especially Shanell. You are correct we do take pride not only in cleanliness and service but on all aspects of knowing and... More 

Medford, nj
Level Contributor
34 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We were booked to stay at a Best Western down the street, but got a phone call at 7pm that there were "maintenance issues" so there was no room for us. We were sent to Holiday Inn express by Best Western. The hotel was clean, the beds were comfortable and the front desk staff was friendly and extremely accommodating to... More 

Was this review helpful? Yes
MicheleSchultheis, General Manager at Holiday Inn Express Harrisburg East, responded to this review

Mknj77, I am glad to hear that you enjoyed Holiday Inn Express's pancakes at night program. We will be running this for the whole month of August. I also want to thank you for taking the time to let us know how friendly the staff were, and how wonderful our beds were and that you were able to get a... More 

Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 28, 2015

Very attentive and accommodating front desk staff. Good location just off the freeway and near shopping. I thought the price could have been better since I stayed as part of a group that had advance booked a whole block of rooms. Excellent hot breakfast with a good selection of menu items. Breakfast room got a little crowded at times, but... More 

Was this review helpful? Yes
MicheleSchultheis, General Manager at Holiday Inn Express Harrisburg East, responded to this review

Mr. Ken N, I want to thank you for taking the time to let me know how friendly the staff were during your stay. The group did receive a discount for booking in advance and we love having groups stay with us. I am sorry that the breakfast room felt small and we will try to come up with a... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed July 20, 2015

We stayed here for a Lacrosse Tournament for 3 nights with a big group and I cannot say enough great things about the Hotel and the staff... Wendy was the absolute BEST and went above and beyond to accommodate Our large group and make sure everything was perfect!!!! Shanell made our stay wonderful with her smile and graciousness... The rooms... More 

Was this review helpful? Yes
MicheleSchultheis, General Manager at Holiday Inn Express Harrisburg East, responded to this review

Chittemchittem, I am very pleased to hear about your stay and experience with our staff. I will make sure to not only pass along your comments with Wendy and Shanell but with the rest of our staff. I know when playing in tournaments families are always on the go so I am glad to hear you were able to enjoy... More 

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