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Hilton Garden Inn Harrisburg East

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3943 TecPort Drive, Harrisburg, PA 17111
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Hilton Garden Inn Harrisburg East
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406 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Leonardtown, Maryland
Top Contributor
84 reviews 84 reviews
13 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed yesterday NEW

Two pools-one outdoors, one in. Our children were very happy about that because it was not too crowded in just one pool and they had an option. The employees were friendly, helpful, and efficient. The room were clean. Although the hotel was located in a busy area off of I81, the road noise could not be heard. Free wi-fi if... More 

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Harrisburg, United States
1 review
3 of 5 stars Reviewed 2 days ago NEW

The women at the counter were not inviting or friendly or welcoming. They were more wrapped up in their own conversation then accommodating guests or making their guests feel like a priority. They need more training skills or a different position.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Beavercreek, Ohio
Top Contributor
100 reviews 100 reviews
23 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We were pleased with the level and quality of service here. The staff was friendly and helpful and the facility was clean and well maintained. Located next to a shopping mall there are many choices of places to eat, but you don't have to leave the hotel! We had been driving all day and went down to the bar for... More 

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Lois H, Sales Assistant at Hilton Garden Inn Harrisburg East, responded to this review

Dear bergbahnn, Thank you for taking the time to review our hotel and for your wonderful review. We strive to create wonderful experiences for our guests in all aspects of our hotel from the sleeping rooms, our restaurant and lobby, to our friendly and accommodating staff. We hope that you will, indeed, stay with us again when you return to... More 

Philadelphia, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

I been staying at this hotel when traveling for business for the past 13 weeks. The staff has always been pleasant, friendly, and very helpful. The hotel and rooms are always clean and well kept. The breakfast is good.

Review collected in partnership with Hilton Garden Inn

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Lois H, Sales Assistant at Hilton Garden Inn Harrisburg East, responded to this review

Dear Kevin W, Thank you for taking the time to review our hotel. We appreciate your kind review and for staying with us for the last 13 weeks. We are happy to hear that our staff has always been friendly and helpful towards you. We hope that you will continue to stay with us whenever you are in the area. More 

Oaklyn, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

The hotel was immaculate and comfortable. The staff were professional and accommodating. Breakfast was very good. Be aware that breakfast does not come with the price of the room. It's an extra charge. We have had great experinces with Hilton Garden hotels and highly recommend them.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Lois H, Sales Assistant at Hilton Garden Inn Harrisburg East, responded to this review

Dear Paul W, Thank you for taking the time to review our hotel and for the excellent rating. We are happy that you found our hotel immaculate, comfortable, and our staff professional. Thank you for staying with us while you were in the Harrisburg Hershey area. We hope that you will continue to make us your go to hotel while... More 

United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

Hotel was very clean and comfortable. Accommodating to anything you need. Staff was very pleasant. Great savings versus staying in Hershey and definitely worth it! Only took about 12 minutes to get to Hershey attractions.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Lois H, Sales Assistant at Hilton Garden Inn Harrisburg East, responded to this review

Dear Julie P, Thank you for taking the time to review our hotel and for finding our hotel clean, comfortable, and our staff accommodating. We are, indeed, a great savings and only a short drive from all the Hershey attractions. We hope that you will continue to stay with us when you are in the Harrisburg Hershey area. More 

Allentown, Pennsylvania
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

I was there on business and spent a lot of time in the room and in meetings in the hotel. The hotel is clean and well managed. The restaurant is not your typical restaurant. It is in the lobby area. Maid service was always available and handy if you need anything. Staff was friendly and accommodating. Overall a pleasant experience.... More 

Was this review helpful? Yes 1
Lois H, Sales Assistant at Hilton Garden Inn Harrisburg East, responded to this review

Dear Sherrie F, Thank you for taking the time to review our hotel and for the wonderful review. We are thrilled that you had such a nice stay and found our hotel well managed, well kept, and our staff friendly and accommodating. We pride ourselves in making each guest experience a pleasant one. Thank you again for taking the time... More 

Sierra Vista, Arizona
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

I am a Hilton Diamond member and spend about 2/3 of the year traveling and staying at Garden Inns. I spent 3.5 weeks here. At check in I was not recognized as a Diamond member. The complimentary water bottles were presented in a plastic shopping bag, normally this should be a presentable paper bag. Breakfast service M - F was... More 

Was this review helpful? Yes 3
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

Please don't ever go there if you want quick service. They only have one person working all the time. Short Staff clearly and the Housekeepers never look happy. Horrible and Bad Management. Don't go there

Was this review helpful? Yes 2
Lois H, Sales Assistant at Hilton Garden Inn Harrisburg East, responded to this review

Dear Michelle S, We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and housekeeping staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests... More 

Southern California
Contributor
13 reviews 13 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a typical Garden Inn with the usual amenities. Close to a number of attractions such as Hershey, Civil War Museum, etc. Central to airport and those attractions. Take a Day trip to Gettysburg. Staff were pleasant. Room was adequate - it was a typical hotel room.

Was this review helpful? Yes
Lois H, Sales Assistant at Hilton Garden Inn Harrisburg East, responded to this review

Dear Nurseonthemove, Thank you for taking the time to review our hotel. We are happy to hear that are staff were pleasant and that your room was adequate. We are centrally located to many attractions including Hershey Park, the National Civil War Museum, the State Capitol Building, and Gettysburg. We hope that you will consider staying with us the next... More 

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