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Hilton Garden Inn Harrisburg East

3.0 of 5 3943 TecPort Drive, Harrisburg, PA 17111
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Certificate of Excellence 2014
Hilton Garden Inn Harrisburg East
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Hilton Garden Inn Harrisburg East
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354 reviews from our community

Traveler rating
    201
    115
    27
    5
    6
See reviews for
134
56
32
115
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
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  • German first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (354)
  • Mar-May only
    (74)
  • Jun-Aug only
    (124)
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    (89)
  • Dec-Feb only
    (67)
All months
Contributor
14 reviews 14 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago NEW

The hotel room was overall clean. However, we ran out of toilet paper out second day and had to call for more. Also,housekeeping did not replenish our towels for our second day either. It was very disappointing for a Hilton. The banquet staff was very nice and helpful when we asked for assistance.

Was this review helpful? Yes
Jon G, Director of Sales at Hilton Garden Inn Harrisburg East, responded to this review

Dear Stephanie L Thank you for taking the time to review our hotel. I am truly sorry to hear that we did not meet the level of service that you deserve as a valued guest and that we hold ourselves to. I hope that you will give us another opportunity to provide the excellent service that we pride ourselves on.... More 

Philadelphia, United States
1 review
4 of 5 stars Reviewed 1 week ago

Great product, always consistent services and value. This is a good place for business stay and family. Clean rooms and rest of the common areas. Very small pool so just a soaking, no laps. Small fitness room with quality equipment. Excellent service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Jon G, Director of Sales at Hilton Garden Inn Harrisburg East, responded to this review

Dear Nofre V Thank you for reviewing your recent stay with us. It’s great to know that you are able to enjoy our many amenities and the excellent service that we strive to provide our guests. We hope that you will be staying with us again soon. Sincerely, Jon Gays Sales Manager Hilton Garden Inn Harrisburg East 3943 Tecport Dr.... More 

PA
Top Contributor
73 reviews 73 reviews
22 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

Nice stay for a quick business trip. Workout room, restaurant and bar. Clean room and friendly staff and close to a mall, albeit somewhat limited in shopping choices. Free WiFi All the comforts of home!

Was this review helpful? Yes
Jon G, Director of Sales at Hilton Garden Inn Harrisburg East, responded to this review

Dear PJBSCH Thank you for your kind words regarding your stay with us on your last business trip. It’s good to know that we were able to provide you all of the comforts of home. We hope that we can be your regular "home away from home" while you are on business or pleasure in the Harrisburg area. Sincerely, Jon... More 

Morrisville, United States
1 review
5 of 5 stars Reviewed 1 week ago

Very nice accommodations close to Harrisburg Farm Show Complex and PA Turnpike. Clean, comfortable, and updated room. Good food in restaurant. Great pool and hot tub! Friendly, helpful staff. Fresh cookies available at check-in really made our toddler happy after a long car ride!

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Jon G, Director of Sales at Hilton Garden Inn Harrisburg East, responded to this review

Dear Nicole R. Thank you for such a kind review. I’m glad that you found our accommodations to be comfortable, clean and easily accessible too. We hope that you will be back soon to once again enjoy our hotels many amenities! Sincerely, Jon Gays Sales Manager Hilton Garden Inn Harrisburg East 3943 Tecport Dr. Harrisburg, PA 17111 717-635-7299 More 

bethesda, United States
1 review
3 of 5 stars Reviewed 1 week ago

The service of some staff was mediocre and the breakfast was extremely lacking for the price you pay for the stay. Had to pay $7 for eggs that was inadequate in taste and amount to say the least. Thought I would get much more for the money I paid. :(

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Jon G, Director of Sales at Hilton Garden Inn Harrisburg East, responded to this review

Dear Jiae Y: Thank you for taking the time to review our hotel. I’m truly sorry to that your stay with us fell short of the quality service that you expect and the standards we hold ourselves to. I would be happy to discuss your concerns further. Please contact me at 717-635-7299 or e-mail me at jon.gays@hilton.com to discuss your... More 

Top Contributor
120 reviews 120 reviews
27 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I WOULD!! On a business trip. Three rooms. Hilton Garden Inn calls while We are en route to say pipe burst and they were moving our hotel across the street to the Homewood. We were sad because we love the Hilton Garden Inn's cookies and coffee in the lobby. But...would you believe they covered the cost of our hotel rooms... More 

Was this review helpful? Yes
Management response:

Dear TouristTrap9597, Thank you for your understanding on the issue at our property this past week. We once again apologize for the inconvenience of having to move you to our sister property. We hope that when you are in the area again, you will stay with us. Thanks again. Sincerely, Heather Manley Sales Assistant Hilton Garden Inn Harrisburg East 717-635-7299... More 

Charlotte, NC
1 review
4 of 5 stars Reviewed 2 weeks ago

Had early flight at Harrisburg airport, and selected this Hilton Garden Inn for it's convenience. Found the staff and rooms were very good, made a little drive from State College to Harrisburg worthwhile. Got a little extra sleep in comfort.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Management response:

Dear SamCSmith, Thank you for your positive feedback on your recent stay with us. I am glad you enjoyed your stay with us. We love that we are convenient to the airport for those early morning or late night flights. We hope to have you stay at our property again, when you are in the area. Thanks again. Sincerely, Heather... More 

Fairfax, Virginia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My family and friends stayed here for 2 nights while visitings Hershey Park over the Christmas weekend. The hotel was clean, the included breakfast was extensive and the complimentary internet really helped with the kids and their ipads.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Heather M, Sales Assistant at Hilton Garden Inn Harrisburg East, responded to this review

Dear Rohel M, Thank you for allowing us to serve you when you were in the area within the past few weeks for a Christmas getaway. We thank you for your positive feedback on our property. Our restaurant has many great options for Breakfast and I am glad you were able to enjoy the bed and breakfast package. We look... More 

1 review
5 of 5 stars Reviewed 4 weeks ago

This Hotel and the staff always make us feel very comfortable and with 3 children it's a huge blessing to find a Hotel that is okay with us having one room for all of us. Our children are always excited to stay here!

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Harrisburg, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

We stayed here over the Christmas holiday and everything was excellent. The room was really clean, better than I've seen even at more expensive hotels. Very impressive. Fitness center has one elliptical and two treadmills, free weights, weight bench and some medicine balls. All of the equipment was new, clean and working well. It is located near a mall, so... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Heather M, Sales Assistant at Hilton Garden Inn Harrisburg East, responded to this review

Dear Kathryn H, Thank you for your great review of your last stay at the Hilton Garden Inn Harrisburg East. I am glad you enjoyed your stay with us. We pride ourselves in taking care of our guest and making sure our appearance is top notch. We would be delighted to host you again when you are in the area.... More 

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Additional Information about Hilton Garden Inn Harrisburg East

Address: 3943 TecPort Drive, Harrisburg, PA 17111
Phone Number:
Location: United States > Pennsylvania > Harrisburg
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Harrisburg East 3*
Number of rooms: 126
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Also Known As:
Hilton Garden Inn Harrisburg East Hotel Harrisburg
Harrisburg Hilton Garden Inn
Hilton Harrisburg
Hotel Style:
#5 Business Hotel in Harrisburg
#6 Family Hotel in Harrisburg
#10 Romantic Hotel in Harrisburg

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