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Hilton Garden Inn Harrisburg East

3.0 of 5 3943 TecPort Drive, Harrisburg, PA 17111
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Certificate of Excellence 2014
Hilton Garden Inn Harrisburg East
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Hilton Garden Inn Harrisburg East
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344 reviews from our community

Traveler rating
    197
    111
    25
    5
    6
See reviews for
130
56
31
111
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Port Orange, United States
1 review
5 of 5 stars Reviewed 1 week ago

Nice hotel and close to airport. Convenient to stores and restaurants. Front desk was very helpful. Rooms are very nice and kept clean. The only drawback was the bed was starting to sag in the center. The food was decent and the TV selection was fantastic.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Heather M, Sales Assistant at Hilton Garden Inn Harrisburg East, responded to this review

Dear William M, Thank you for writing such a kind review of our hotel. We pride ourselves in customer service of all our staff. I apologize that the bedding in the room was not up to par. Please contact me so that we can correct this issue for you in advance. We look forward to serving you on your next... More 

Riverside, United States
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Located near the airport with shuttle service available. Restaurant and Bar located in the hotel and a few area restaurants within an easy walk. Rooms were spacious, clean and the staff was very helpful

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Heather M, Sales Assistant at Hilton Garden Inn Harrisburg East, responded to this review

Dear Sharon B Thank you for allowing us to be of service to you when you were in the area. It is our mission to provide excellent customer service. I look forward to having you as our guest once again. Sincerely, Heather Manley Sales Assistant Hilton Garden Inn Harrisburg East 717-635-7299 heather.manley@hilton.com More 

Asheville, North Carolina
Contributor
18 reviews 18 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

A great hotel choice for our business trip. The hotel is immaculate. The lobby and bar area were great. The staff was very helpful. We didn't use a car rental so we relied on the hotel shuttle which worked very well.

Was this review helpful? Yes
Management response:

Dear Deb R Thank you for writing such a kind review of our hotel for your business needs. I am glad you were able to use the shuttle and bar area. We look forward to serving you on your next visit to the Harrisburg/Hershey area. I look forward to having you as our guest once again. Sincerely, Heather Manley Sales... More 

Canton, Ohio
Top Contributor
123 reviews 123 reviews
12 hotel reviews
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Pros: Clean room and linens, very tasty breakfast (although not complementary), quiet, good location, nice staff. Cons: Staff at check-in didn't code our keys for the correct number of nights or give us the correct number of breakfast vouchers, uncomfortable bed, bad shower head, noisy refrigerator, super small bathroom for family of four (2 teens, 2 adults), and NO EXHAUST... More 

Was this review helpful? Yes
Heather M, Sales Assistant at Hilton Garden Inn Harrisburg East, responded to this review

Dear pb4166, I am sorry that your stay was not up to par. As we appreciate all comments and concerns, negative comments do grab our attention. I would like to further discuss the details of your stay. Please feel free to call me at your earliest conveniences. Heather Manley Sales Assistant Hilton Garden Inn Harrisburg East 717-635-7299 heather.manley@hilton.com More 

Galena, Illinois
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 4 weeks ago

I stayed at this hotel on November 15, 2014. I really enjoyed the room and the quaint restaurant. The service was wonderful. I found Mike, the bartender and manager on duty that night, to be very personable and professional. This was especially so when he had to deal with a group of parents of what I think was a soccer... More 

Was this review helpful? Yes
Heather M, Sales Assistant at Hilton Garden Inn Harrisburg East, responded to this review

Dear janmbeck, Thank you for your positive feedback from your recent stay with us. We pride ourselves in excellent customer service. Mike is a great employee that we have working with us. We are grateful to have him on our team. As you stated, he handled the situation professionally and thank you for the positive comments on a rather hairy... More 

Ontario
Top Contributor
54 reviews 54 reviews
19 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I arrived later in the night and did not get to see much. I ate in house and the food was good. The staff are very helpful and the hotel is very clean. The rooms are very comfortable.It is located right off of I 83 and conveniently accessible.

Was this review helpful? Yes
Management response:

Dear RSV_Golpher, Thank you for allowing us to serve you when you were in the area within the past few weeks. We thank you for your positive feedback on our property. Our restaurant has many great options for Breakfast or Dinner and I am glad that you got to enjoy this. We look forward to seeing you again in the... More 

Freeport, Maine, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Why go anywhere else, when I've got the best of everything, each time I check into a Hilton Garden Inn? For me personally, these people are my extended family, their hearts are in their jobs, and I always feel pampered, like I'm the only guest in the whole place. That's a great feeling!

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Management response:

Dear Carole H, Thank you for your recent review on the Hilton Garden Inn Harrisburg East. We appreciate your positive feedback and your loyalty to us. At the Hilton Garden Inn, we pride ourselves in offer excellent customer service and making you feel like this is your home away from home. We look forward to serving you again in the... More 

Weyers Cave, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed November 19, 2014

I've stayed at this hotel several times, and it is always clean and well maintained. The staff is excellent and helpful. This hotel is also very convenient to many restaurants and shopping, as well as the Interstate. If you are in the area and need a place to stay, you couldn't do much better.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Management response:

Dear Joel C, Thank you for positive feedback on your recent stay at our property. We pride ourselves in excellent customer service and are always here to help any situation that would arise. We appreciate your loyalty to Hilton Garden Inn Harrisburg East when you are in the area and look forward to your next visit with us. See you... More 

Penn Yan, United States
1 review
5 of 5 stars Reviewed November 8, 2014

We had a great family weekend getaway, including a trip to Hershey Park! The pool was great for the kids, accommodations were clean and beautiful. Staff were very friendly and helpful. Breakfast was pricey, but overall a great stay.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Management response:

Dear Christine P, Thank you for your positive feedback on your recent stay at our property. Our pool is great for the little ones and the young at heart. We hope that you return to us when you are in the area visiting again. If you would like to discuss breakfast options for the future, please contact me and I... More 

Kalispell
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 7, 2014

I received a gracious welcome at the front desk, enjoyed a quiet room, and rested well. My stay was just what I wanted. I would have enjoyed breakfast at the hotel if my flight out of Harrisburg had not been so early.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Heather M, Sales Assistant at Hilton Garden Inn Harrisburg East, responded to this review

Thank you for your positive feedback on our customer service and your rested stay . We pride ourselves in offering Top Notch Customer Service. We look forward to your stay with us again, when you are in the area. Hopefully then you can enjoy our made to order breakfast option. Sincerely, Heather Manley Sales Assistant Hilton Garden Inn Harrisburg East... More 

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Additional Information about Hilton Garden Inn Harrisburg East

Address: 3943 TecPort Drive, Harrisburg, PA 17111
Phone Number:
Location: United States > Pennsylvania > Harrisburg
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Harrisburg East 3*
Number of rooms: 126
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Also Known As:
Hilton Garden Inn Harrisburg East Hotel Harrisburg
Harrisburg Hilton Garden Inn
Hilton Harrisburg
Hotel Style:
#5 Business Hotel in Harrisburg
#6 Family Hotel in Harrisburg
#11 Romantic Hotel in Harrisburg

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