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Hilton Garden Inn Harrisburg East

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3943 TecPort Drive, Harrisburg, PA 17111
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Hilton Garden Inn Harrisburg East
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Hilton Garden Inn Harrisburg East
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372 reviews from our community

Traveler rating
    211
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    28
    5
    6
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141
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Clifton Park, New York
Senior Contributor
28 reviews 28 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We went for two nights in April to visit Hershey Park. I have to say at the start I was impressed with the sparkling modern lobby and super friendly staff. The positives are - there is free coffee, tea, flavored water and "granola type" bars on check in and at breakfast. They have a keurig in the room, a frig... More 

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Cincinnati, Ohio
Senior Contributor
26 reviews 26 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

We stopped here on our way to NYC to visit the Hershey park. This is a very clean and modern hotel choice. The room was clean and well supplied. They have breakfast in the lobby, but only some items were free (drinks, fruit, yogurt), but you could order a hot breakfast as well. Hotel was only about 15 minute drive... More 

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Rochester, New York
Contributor
11 reviews 11 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

I have stayed here a couple of times when visiting Hershey Park. It is not right at the park, but a little drive, and not too over run with kids, so my kids actually could sleep and enjoy themselves too. It is nice and clean, friendly staff. I would stay here again.

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Jon G, Director of Sales at Hilton Garden Inn Harrisburg East, responded to this review

Dear LorrieInRochester: Hello. Thank you for the kind review of our hotel. I’m glad that you found us convenient to HersheyPark. I’m also happy to know that you found the hotel to be relaxing and clean, and that you enjoyed the hospitality of our friendly staff. We hope that we will be your go to hotel when visiting Hershey and... More 

Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Chose the Hilton Garden Inn as home-base for out-of-town wedding guests and stayed there on our wedding night with everyone. This hotel delivers the expected results for the name it wears in terms of cleanliness and decor. They were extremely accommodating on our need to check-in extra early (noon) on our wedding day. We loved that it had a bar... More 

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Jon G, Director of Sales at Hilton Garden Inn Harrisburg East, responded to this review

Dear 944annez Thank you for taking the time to review our hotel. I was glad to hear that you found our hotel clean and our staff accommodating. However, I sincerely apologize for the slow service challenges that you experienced on Sunday morning with breakfast. We unfortunately did not live up to the outstanding service that we hold ourselves to and... More 

State College, Pennsylvania
Top Contributor
92 reviews 92 reviews
38 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I have stayed at this site multiple times, when I could not get Homewood Suites. Arrived just after a March snow storm which made parking interesting. This is an exceptional property with great staff. My room was very comfortable and the floor was very quiet. I spend only a little time on property due to meeting expect for the "exercise... More 

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Jon G, Director of Sales at Hilton Garden Inn Harrisburg East, responded to this review

Dear ThePearl8 Thank you very much for your kind words and your suggestions about our fitness room. We truly look forward to hosting your future stays in the Harrisburg/Hershey area. Thank you once again. Sincerely, Jon Gays Director of Sales Hilton Garden Inn Harrisburg East 3943 Tecport Drive Harrisburg, PA 17111 717-635-7299 jon.gays@hilton.com More 

Mount Laurel, New Jersey
Senior Contributor
24 reviews 24 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here over the weekend, and this Hilton served us well. Checking in was quick, and efficient, even for a later check-in, around 7:30pm. The staff throughout the facility were kind a gracious, and the warm reception cookies are amazing!!! (They may not look like much, but trust me, take a bite of one, and you'll be happy!) The breakfast... More 

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Jon G, Director of Sales at Hilton Garden Inn Harrisburg East, responded to this review

Dear Nellzon9 Thank you for taking the time to review our hotel. I’m happy to hear that you enjoyed our delicious complimentary Welcome Bars and that our staff was gracious and kind. I do sincerely apologize for the cleanliness challenge that you experienced. This is certainly not up to the standards that we hold ourselves to and that you as... More 

collegeville, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

Loved this Hotel! Went for the reliability of the name, and they did Not disappoint! Everything was clean and perfectly taken care of. Room was nicely appointed, hot tub was clean and wonderful to relax in after a long drive. Plus they had extended hours of operation! even for the gym. My favorite part was the restaurant, there was a... More 

Review collected in partnership with Hilton Garden Inn

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Jon G, Director of Sales at Hilton Garden Inn Harrisburg East, responded to this review

Dear Dot C Hello. I am glad to see that we did not disappoint and that you found our rooms to be clean and well taken care of. I was also happy to see that you were able to take advantage of our many amenities and great food and beverage options. We truly look forward to your return stay. Thank... More 

Philadelphia, Pennsylvania
2 reviews
3 of 5 stars Reviewed 4 weeks ago

We went here on government business. Frankly the place was clean and well-run, with courteous staff. The reason I give it a middling review is because, even with the federal rate, this hotel offers very little for the money. And don't get me started if we had paid the actual market rate. In January I stayed at the Best Western... More 

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Jon G, Director of Sales at Hilton Garden Inn Harrisburg East, responded to this review

Dear comosifuera Thank you for taking the time to review our hotel. I apologize that we did not meet the expectation of value that we hold ourselves to and that you as a valued guest expect. We strive to provide exceptional value, service and hospitality to all of our guests. If you would like to discuss your stay further, please... More 

Washington state
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

From the van driver at night, to the desk people to the waitress in the morning breakfast. Particularly the "new" bartender. Great service and caring! BLT sandwich and salad were FRESH (even at 10pm) Nice wine assortment. Hot tub in the room was heaven, after 9 hours of flying. Quiet. MDT airport is 15 minutes away and compliment shuttle.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Jon G, Director of Sales at Hilton Garden Inn Harrisburg East, responded to this review

Dear Travellass50 Thank you very much for the nice review. It’s great to see that you enjoyed our friendly staff and our fresh food and beverage selections. After a long day of travel, the quick ride on our complimentary airport shuttle to relax in our whirlpool spa can be a great pleasure. We hope to have you stay with us... More 

New Kensington, Pennsylvania
Contributor
11 reviews 11 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 10, 2015

What a great place. Told the Ashley at the front desk I needed a drink after a long night traveling in extremely bad weather, and 2 small bottles of wine appeared. mentioned it was our anniversary and large bottle of wine and 2 cakes were sent to our room later that night. The room was very clean. I commend the... More 

Was this review helpful? Yes 1
Jon G, Director of Sales at Hilton Garden Inn Harrisburg East, responded to this review

Dear Michael L. Congratulations on your 5th anniversary. I’m so very glad to hear of the wonderful experience that our team was able to provide to you and the warm hospitality that you experienced. We hope that you will return soon to our hotel and allow us to help you celebrate additional milestones. Sincerely, Jon Gays Director of Sales Hilton... More 

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