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Country Inn & Suites By Carlson, Harrisburg Northeast (Hershey), PA

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8000 Jonestown Rd, Harrisburg, PA 17112
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Country Inn & Suites By Carlson, Harrisburg Northeast (Hershey), PA
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Country Inn & Suites By Carlson, Harrisburg Northeast (Hershey), PA
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299 Reviews from our TripAdvisor Community

Traveler rating
    90
    90
    55
    24
    40
See reviews for
168
39
5
19
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
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  • Russian first
  • Any
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  • All months
    (299)
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    (52)
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    (48)
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Dallas, Texas
1 review
5 of 5 stars Reviewed 2 days ago NEW

we came in late in the evening and used a coupon booklet from a rest stop. the rate was amazing for the level of hotel. the staff were warm and welcoming. we had car issues and literally coasted into the parking lot with a flat tire. that night my husband woke up very sick. in the morning he wanted to... More 

Review collected in partnership with Country Inns & Suites By Carlson

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Atlanta, Georgia
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago via mobile

The hotel was very clean and the room was ready for check-in. However, the bathroom tub had slow drainage and soon became a nuisance. They were short staffed where we remembered the check-in attendant was filling in as the maintenance tech. The continential breakfast was satisfying. The hotel rates were reasonable. If ever in that area again, we would consider... More 

Was this review helpful? Yes 1
CIS_Harrisburg_NE, Guest Relations Manager at Country Inn & Suites By Carlson, Harrisburg Northeast (Hershey), PA, responded to this review

I am happy to learn that you enjoyed the value, cleanliness, and continental breakfast of our hotel! It is also important to us to hear from you on the issues that you experienced such as slow drainage in the bathroom tub and short staff, so that they can be quickly addressed. I do apologize for the inconvenience that you encountered,... More 

MONTOURSVILLE
Senior Contributor
32 reviews 32 reviews
14 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 1 week ago

I guess for the price you cant beat it. I purchased my room on hotwire. We also got a bathroom sink with a multiple cracked surfaced. There was some peeling in the bathroom wall above the sink. We found teddy grahams on the floor of the supposedly cleaned room from previous guests. But the pillows were the worst of all.... More 

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CIS_Harrisburg_NE, Guest Relations Manager at Country Inn & Suites By Carlson, Harrisburg Northeast (Hershey), PA, responded to this review

I regret to discover that you weren't thoroughly impressed with us during your most recent stay due to issues such as multiple cracked surface in the bathroom sink, peeling in the bathroom wall above the sink, and teddy grahams on the floor from previous guests. We want you to know that we take your comments to heart and that we... More 

Wappingers Falls, New York
Contributor
13 reviews 13 reviews
11 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed here on a trip to Hershey. It was roomy. Nice and Clean. Ask for your room to be cleaned before you leave and then come bck for the day just in case. Otherwise this was suitable, bug free and had nice AC

Was this review helpful? Yes
CIS_Harrisburg_NE, Guest Relations Manager at Country Inn & Suites By Carlson, Harrisburg Northeast (Hershey), PA, responded to this review

We are so pleased to read your five star review of our hotel. I am happy to learn that you enjoyed our clean and roomy guest room. We hope that your next visit will be another five star experience. More 

Toronto, Canada
Senior Contributor
24 reviews 24 reviews
16 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Went on a trip to meet the cousins for the weekend. Have been to this hotel in the past. I do have to say the staff are cheerful and willing to help when they can. The breakfast was okay and edible. Location of the hotel for Hershey park is great. Only 12 min drive back and forth. Also only 7... More 

Was this review helpful? Yes 1
CIS_Harrisburg_NE, Guest Relations Manager at Country Inn & Suites By Carlson, Harrisburg Northeast (Hershey), PA, responded to this review

It means so much to all of us to hear from guests like yourself who have enjoyed our location, hospitality, breakfast, and services over and over throughout your many stays. I apologize for the issue with the carpets and dirt stains though, and I assure you that our housekeeping and maintenance standards are very high. Thank you for your continued... More 

Pittsburgh
Contributor
14 reviews 14 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel was very nice and the staff was helpful. The housekeeping staff had not cleaned out the refrigerators in either of our rooms, plus a pop bottle was sitting out and trash was on the floor behind the trash can. As a rule the rooms were clean, but obviously a few things that were "behind the scenes" had been... More 

Was this review helpful? Yes
CIS_Harrisburg_NE, Guest Relations Manager at Country Inn & Suites By Carlson, Harrisburg Northeast (Hershey), PA, responded to this review

I'm happy to hear that we were able to meet your expectations in many ways, though I am sorry about the housekeeping issues that you experienced. This is something we'll bring up to our staff to ensure that similar details are not overlooked. We hope you will return to be more impressed during your next visit. More 

West Warwick, Rhode Island
1 review
5 of 5 stars Reviewed 3 weeks ago

I had a wonderful time the staff was great and the room was very nice the only thing that I had an issue with was one day house keeping never came so I called the front desk and they sent someone up right away. .also the breakfast was awesome

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
CIS_Harrisburg_NE, Guest Relations Manager at Country Inn & Suites By Carlson, Harrisburg Northeast (Hershey), PA, responded to this review

We enjoyed reading your five star review. Thank you so much for sharing your five star experience and for pointing out the efforts of our staff to treat you like family and make you feel at home. We sincerely apologize for the housekeeping issue that you encountered though. We hope that your next visit will be another five star experience! More 

Warwick, Rhode Island
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Lovely hotel that is well maintained with beautiful grounds. Staff was friendly and very helpful. It has all the amenities to make your stay comfortable. It's easily accessible From the highway and a short driving distance to Hershey Park.

Review collected in partnership with Country Inns & Suites By Carlson

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