We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Country Inn & Suites By Carlson, Harrisburg Northeast (Hershey), PA

Hotel website
Hotel deals
8000 Jonestown Rd, Harrisburg, PA 17112
Special Offer
Book early and Save 15%
Book on
TripAdvisor
Trusted partner. We work directly with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Country Inn & Suites By Carlson, Harrisburg Northeast (Hershey), PA
Professional photos View all
Browse nearby
Country Inn & Suites By Carlson, Harrisburg Northeast (Hershey), PA
Add Photo Write a Review

315 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    97
    94
    56
    27
    41
See reviews for
182
41
5
19
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • English first
  • French first
  • Russian first
  • Any
English first
  • All months
    (315)
  • Mar-May only
    (52)
  • Jun-Aug only
    (140)
  • Sep-Nov only
    (75)
  • Dec-Feb only
    (48)
All months
Burke, Virginia
1 review
2 of 5 stars Reviewed 3 days ago NEW

Housekeeping service poor or nonexistent. Head someone complaining about room not being cleaned upon my check-in, she was offered towels as housekeeping had left for the day. Essentials not replaced, bedding not straightened, and housekeeping tried to enter the room on the day of our checkout before we had awakened. Disappointing stay!

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
CIS_Harrisburg_NE, Guest Relations Manager at Country Inn & Suites By Carlson, Harrisburg Northeast (Hershey), PA, responded to this review

We understand your disappointment with regards to Housekeeping, and we wish to let you know that we are deeply sorry for the inconvenience it has caused you. Our goal is to make each guest feel the comfort and convenience we can offer, and we apologize if our system has failed you on that aspect. We are truly committed into serving... More 

Erie, Pennsylvania
1 review
1 of 5 stars Reviewed 5 days ago NEW

I've stayedwith Country Inn & Suites in other cities. Management has obviously given up on this one. Room was absolutely FILTHY. Every door in the hotel "stuck" and had to be kicked to open. VERY dated and renovation is desperately needed. Coffee pot was not cleaned once during my three day stay. Towels not replenished. Not sure housekeeping ever vacuumed... More 

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
CIS_Harrisburg_NE, Public Relations Manager at Country Inn & Suites By Carlson, Harrisburg Northeast (Hershey), PA, responded to this review

Thank you for making the effort to share to us your hotel experience. Please know that we are grateful for the opportunity you are giving us to improve and correct the deficiencies in our services so that we may better serve our valued guests. We sincerely apologize if we fell short on your expectations; we did not wish to mislead... More 

Worcester, Massachusetts
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

I regret staying at this hotel while taking my 13 year old to Hershey Park. My attempt to save a few bucks backfired. Pros: Friendly housekeeping staff Clean Beds Pool/Hot Tub looked decent Cons: Thin walls. Crying baby kept us up off and on all night. Vent in the bathroom that apparently leads right into the adjacent bathroom. I got... More 

Was this review helpful? Yes
CIS_Harrisburg_NE, Public Relations Manager at Country Inn & Suites By Carlson, Harrisburg Northeast (Hershey), PA, responded to this review

We would like to express our deepest regret for not being able to give you a pleasant experience to remember during your stay with us. It is our goal to show our guests that we are sincere in giving quality service that is why your feedback regarding the unpleasant room condition, as well as the unsatisfactory customer service is most... More 

2 reviews
3 of 5 stars Reviewed 1 week ago via mobile

Last night as we checked in, we had a wonderful experience. The staff was friendly, the rooms were very nice. Then morning hit. Breakfast staff couldn't keep up with the breakfast crowd. They ran out of everything, couldn't keep the food stocked up. Knowing they were fully booked. They had 4 people working the breakfast and still couldn't keep up.... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

30 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (16)
Viewed
Room/suite (10)
Viewed
Bathroom (6)

Management photos: Courtesy of the property manager

Viewed
All management photos (14)
Viewed
Pool/beach area (2)
Viewed
Room/suite (1)
Viewed
Hotel & grounds (2)
Viewed
Dining (1)
Viewed
Other (8)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay