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All 51 Harrisburg hotels

Country Inn & Suites By Carlson Harrisburg Northeast (Hershey)

2.5 of 5 Hotel   |   8000 Jonestown Road, Harrisburg, PA 17112
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62%
Ranked #32 of 51 hotels in Harrisburg
A recent review
5 of 5 stars reviewed 6 days ago
Stubie196 White Rrver Jct, VT
  • Overview
  • Reviews (190)
  • Photos (25)
  • Amenities
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  • Room tips (29)
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190 people have reviewed this hotel

Traveler rating
    53
    56
    38
    13
    30
See reviews for
100
24
4
8
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Naugatuck, Connecticut
1 review
1 of 5 stars Reviewed 2 days ago NEW

This hotel was very dirty. The whole time I was there I never saw a maid with a vacuum. They would come into the rooms and just made up the beds and replenish the towels. They did not clean the bathroom!!! They ran out of breakfast items and later you would see the help eating what they supposedly ran out... More

Was this review helpful? Yes
Top Contributor
52 reviews 52 reviews
8 hotel reviews
27 helpful votes 27 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

If I could rate this property a zero, I would. I will say that the host did all he could for us... But the property was horrible...! Given that it was after 11:00pm when I checked in, I had been driving for over 12 hours, I was just not physically able to find other accommodations. I was advised they too... More

Was this review helpful? Yes
CIS_Harrisburg_NE, Manager at Country Inn & Suites By Carlson Harrisburg Northeast (Hershey), responded to this review

We would like to express our deepest regret for not being able to give you a pleasant experience to remember during your stay with us. It is our goal to show our guests that we are sincere in giving quality service that is why your feedback regarding the unpleasant room condition is most troubling to hear. Please know our hotel... More

White Rrver Jct, VT
Senior Contributor
25 reviews 25 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The room was top line we asked for a room near he elevator which makes it easer for me to get the bags to the room as I have some problems, the room was modern, very clean and comfortable. Their staff is very friendly and helpful, We would definitely stay here any we are in the area. Nice restaurant nearby,... More

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Taunton, Massachusetts
2 reviews
3 of 5 stars Reviewed 1 week ago

Staying here as we visit Hershey with our son. Rooms are clean but small. Fridge & microwave in room which is helpful. Small pool with hot tub. Free but slow wireless. Free breakfast...waffles, oatmeal and a small selection of hot items along with toast & pastries. We did have a few problems. Hair dryer is broken ( smoking!) so I... More

Was this review helpful? Yes
CIS_Harrisburg_NE, Guest Relations Manager at Country Inn & Suites By Carlson Harrisburg Northeast (Hershey), responded to this review

We sincerely appreciate your time and effort to write us a very insightful review. We appreciate that you have taken the time to let us know how you perceived our accommodations. We wish to let you know that your voice is of utmost importance to us. I do thank you for bringing a few of your concerns and issues regarding... More

Hingham, Massachusetts
1 review
1 of 5 stars Reviewed 1 week ago

My husband and I chose this hotel for our anniversary trip partly because we are Club Carlson members and partly for it's location to a number of places we wished to visit. The location was great...and that's about it. The staff throughout our stay were very unhelpful and didn't seem to know much about anything. We had booked the Local... More

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CIS_Harrisburg_NE, Guest Relations Manager at Country Inn & Suites By Carlson Harrisburg Northeast (Hershey), responded to this review

Hello ISSTBM14, I apologize for the inconvenience during your recent stay in our hotel on your claim for the Local Experience Package you paid during your booking. I am glad that it was resolved, nevertheless, I will submit your feedback to our management for evaluation and in order that all of guests concerns brought up front to front desk will... More

1 review
1 of 5 stars Reviewed 2 weeks ago

We have always stayed at country inn suites on our travels. This one did not recognize us as club carlson members. The rooms are not the typical "suites " that we are used to during our stays. I was expecting the suites with doors that separated the bedroom from the sitting suite area. I had booked 2 rooms. Very disappointed... More

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CarlsonRezidor, Online Customer Support at Country Inn & Suites By Carlson Harrisburg Northeast (Hershey), responded to this review

We regret to hear about your disappointment in the room you received. We attempt to fulfill each of our guest’s requests to the best of our ability. Prior to your next stay, we welcome you to contact us at Corporate Customer Care, so we may discuss your accommodations in detail. More

Morristown, Tennessee
Reviewer
3 reviews 3 reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

We stayed overnight with 6 y/o granddaughter. Room was so so. Nothing exciting. Breakfast the next morning was not obtainable. We tried to get in the breakfast area. At 9:15am on a Monday morning. . .it wasn't happening. Way too many people or just way too small of a location.

Was this review helpful? Yes 1
CIS_Harrisburg_NE, Guest Relations Manager at Country Inn & Suites By Carlson Harrisburg Northeast (Hershey), responded to this review

Hello tncleavers, Thank you for choosing to stay in our hotel. I regret that the quality of accommodation we have provided you did not meet your complete satisfaction and I apologize for the inconvenience during breakfast that you had difficulty accessing the dining area. Please know that your satisfaction is very important to us and we want to provide our... More

West Milford, New Jersey
1 review
1 of 5 stars Reviewed 3 weeks ago

We had just gotten back from staying there and let me just say this.. they are not clean at all! They don't change your sheets! They just turn them inside out. I know this because I marked the sheets with my initials because I had a weird feeling they weren't getting changed and I was right! They never vacuum your... More

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CIS_Harrisburg_NE, General Manager at Country Inn & Suites By Carlson Harrisburg Northeast (Hershey), responded to this review

We understand your disappointment with regards to your guest room, and we wish to let you know that we are deeply sorry for the inconvenience it has caused you. Our goal is to make each guest feel the comfort and convenience we can offer. We have recently upgraded our fitness center with a treadmill, recumbent bike, and an elliptical. In... More

Toledo, Ohio
1 review
2 of 5 stars Reviewed 3 weeks ago

We stayed at Country Inn and Suites for a 4 day weekend to Hershey Park and Chocolate World. Our bathroom shower curtain was falling off the wall, I asked the man at the front desk if it could be fixed and he said he would get maintenance right on it, 3 days later at checkout nothing was done and the... More

Was this review helpful? Yes
CIS_Harrisburg_NE, General Manager at Country Inn & Suites By Carlson Harrisburg Northeast (Hershey), responded to this review

We would like to express our deepest regret for not being able to give you a pleasant experience to remember during your stay with us. It is our goal to show our guests that we are sincere in giving quality service that is why your feedback regarding the unpleasant room condition, as well as the limited breakfast selection is most... More

Fort Myers, Florida,
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Wow - what a convenient location - just minutes away from Chocolate Hershey World and close to Gettysburg. We enjoyed the pool and the staff was so helpful and professional. Breakfast was great - happy customer! We love the Carlson properties.

Was this review helpful? Yes
CIS_Harrisburg_NE, Guest Relations Manager at Country Inn & Suites By Carlson Harrisburg Northeast (Hershey), responded to this review

Hello riversidesherry, Thank you for choosing to stay in our hotel. I am very glad that we have sufficed your accommodation needs and you enjoyed the pool, our breakfast served as well as the customer service provided during your stay. Your satisfaction is extremely important to us because we value your business. I hope you will come stay with us... More

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Additional Information about Country Inn & Suites By Carlson Harrisburg Northeast (Hershey)

Address: 8000 Jonestown Road, Harrisburg, PA 17112
Phone Number:
Location: United States > Pennsylvania > Harrisburg
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Country Inn & Suites By Carlson Harrisburg Northeast (Hershey) 2.5*
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Also Known As:
Country Inn And Suites By Carlson Harrisburg Northeast (Hershey)
Country Inn & Suites By Carlson Harrisburg Northeast (Hershey) Hotel Harrisburg
Country Inn Harrisburg Ne
Harrisburg Country Inn

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Class
Number of rooms
79

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