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Country Inn & Suites By Carlson, Harrisburg Northeast (Hershey)

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8000 Jonestown Rd, Harrisburg, PA 17112
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Country Inn & Suites By Carlson, Harrisburg Northeast (Hershey)
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Country Inn & Suites By Carlson, Harrisburg Northeast (Hershey)
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334 Reviews from our TripAdvisor Community

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Traveler rating
    102
    101
    59
    29
    43
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199
41
5
20
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
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  • French first
  • Russian first
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English first
  • All months
    (334)
  • Mar-May only
    (52)
  • Jun-Aug only
    (159)
  • Sep-Nov only
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  • Dec-Feb only
    (48)
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Gastonia, North Carolina
1 review
2 of 5 stars Reviewed 2 days ago NEW

Arrived to check in. Rang the bell and waited 10 minutes. Saw and heard someone in the office but nobody came out. Rang the bell AGAIN and waited another 10 minutes. Finally saw a girl taking towels to the pool and she said someone would be right with us. A different employee came out and looked like we woke her... More 

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
CIS_Harrisburg_NE, Guest Relations Manager at Country Inn & Suites By Carlson, Harrisburg Northeast (Hershey), responded to this review

We would like to express our deepest regret for not being able to give you a pleasant experience to remember during your stay with us. It is our goal to show our guests that we are sincere in giving quality service that is why your feedback regarding the unpleasant bathroom condition, as well as the breakfast information is most troubling... More 

2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago

My family and I were looking for a value for our quick trip to Hershey. After looking at multiole hotels we chose Country Inn and Suites. The price was great, offerred a hot breakfast, swimming pool, fitness center and queen size beds. We paid for our stay at time of booking and recieved a good discount off normal rates. Breakfast... More 

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
CIS_Harrisburg_NE, Guest Relations Manager at Country Inn & Suites By Carlson, Harrisburg Northeast (Hershey), responded to this review

I am so happy to learn that you enjoyed the value and the amenities of our hotel. It is very rewarding to hear from you on this matter and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. I am glad that we were able to meet your expectations of service and accommodations... More 

Jacksonville, Pennsylvania
1 review
4 of 5 stars Reviewed 1 week ago

Nice hotel for price. King bed was super comfy but sofa bed was terrible, it was completely worn out. The air conditioner was very noisy which made it hard to sleep. Complimentary breakfast was great!

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
CIS_Harrisburg_NE, Guest Relations Manager at Country Inn & Suites By Carlson, Harrisburg Northeast (Hershey), responded to this review

I am happy to learn that you enjoyed the value and the amenities of our hotel such as our complimentary breakfast! We also appreciate your ideas for improving on our amenities, and we look forward to serving you again! More 

Avon, Massachusetts
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Pros: breakfast was better than a continental & was free. Eggs, potatoes, bread,muffins, cereal , juice coffe & make your own waffle. Free cookies, coffee & fruit in lobby. Bed was comfortable. Most staff was helpful. plenty of towels at the pool Cons: staff person Heather needs to look & act like she likes her check-in front desk job. Even... More 

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Dover, Delaware
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Overall this hotel was very nice, good breakfast and the staff was great. However, the bathrooms are a different story. after traveling for hours I was looking forward to a nice hot bath. I was shocked to see how both the bath tubs and sinks lookend. The bathtub was so rusty I refuse to even get in it. The sink... More 

Was this review helpful? Yes 1
CIS_Harrisburg_NE, Guest Relations Manager at Country Inn & Suites By Carlson, Harrisburg Northeast (Hershey), responded to this review

Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. I am so sorry to hear about the difficulties that you experienced with the sink and bathtub, though I’m glad you found our staff to be accomodating. We also appreciate your ideas for improving on our amenities, and we... More 

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