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SpringHill Suites Harrisburg Hershey

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15 Capital Drive, at I-81 Progress Avenue Exit 69, Harrisburg, PA 17110
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1 room 1 guest
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SpringHill Suites Harrisburg Hershey
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340 Reviews from our TripAdvisor Community

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Traveler rating
    157
    116
    40
    16
    11
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135
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (94)
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Atlanta, Georgia
Level Contributor
75 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I stay at many SpringHill Suites and this property was average. Since it's about 20 minutes from the theme park in Hershey it seems to get a lot of families and I-81 highway through travelers. The big issue is the road noise for the odd numbered rooms that face I-81. If you are sensitive to road noise, insist on an... More 

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Milton, Delaware
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed 1 week ago

I have been staying at Marriott hotels for many years now. This was the first time that I've second guessed my loyalty to the Marriott chain. The first staff member that I checked in with didn't seem to know what he was doing. I reserved the room using my Marriott app on my phone, it's says government Id required for... More 

Was this review helpful? Yes 1
boston, ma
Level Contributor
67 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed for 2 nights at this hotel because of the price vs. location, while it wasn't shuttle distance it was a lot less than the other Marriott. The hotel was a 15 minute drive to the park and parking at Hersheypark was easy ($15). Hotel parking was free and plentiful. We really enjoyed this hotel. The staff is just... More 

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Boston, Massachusetts
Level Contributor
29 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed 1 week ago

This was a pretty average hotel. Not too far from the theme park in Hershey and well situated to the highway for travels. It was a 20-25 minute drive to Hershey Park. Room: We had a king room. It was pretty good sized, the layout was ok, bed was comfortable, and in an even numbered room it was quiet (odd... More 

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Deep River, Canada
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed 1 week ago

Tried to stay here in May 2015 with my family but ended up checking out of this dump and into the Springhill Suites Hershey near the park - this Harrisburg Hershey springhill suites was absolutely disgusting - the back door wouldn't lock so no need for card key to enter hotel :( our room smelled so bad it made me... More 

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Central NJ
Level Contributor
65 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Our room was clean and the staff was very nice and attentive to any of our needs. However, our room had a few minor issues IE wall paper peeling in one of the bathrooms and discolored tile in the other bathroom. Our room was spacious and had 2 queen beds with a pullout sofa (slept 5 comfortably). Also, the hotel... More 

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Kirsha D, Director of Sales at SpringHill Suites Harrisburg Hershey, responded to this review

Thank you for staying with us at the SpringHill Suites by Marriott Harrisburg Hershey. We appreciate your comments. Our hotel is going to go through a renovation at the end of this year which will correct some of the issues you had mentioned. We hope to have the opportunity to have you stay with us again. More 

California
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

The room was large and had a refrigerator and microwave. The bed was very comfortable. Our only complaint was the breakfast which included powdered scrambled eggs and turkey sausage every day of our seven day stay! They only had fresh cut fruit during the week.

Was this review helpful? Yes
Kirsha D, Director of Sales at SpringHill Suites Harrisburg Hershey, responded to this review

Thank you for staying with us at the SpringHill Suites by Marriott Harrisburg Hershey while in the area for a week. We appreciate your comments and will certainly keep them in mind when providing feedback to Marriott about what our guests think of the breakfast. Please keep us in mind if you come to the area again. More 

Landover, Maryland
Level Contributor
52 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The hotel seems newly remodeled. The only thing is they left the old fixtures in the bathroom and then the towel rack in the bathroom is right over the toilet paper (which gets wet when you are drying wet hands). However, I loved the set-up of the hotel room. It reminded me of a mini-studio apartment. The room had everything... More 

Was this review helpful? Yes
Kirsha D, Director of Sales at SpringHill Suites Harrisburg Hershey, responded to this review

Thank you for staying with us at the SpringHill Suites by Marriott Harrisburg Hershey. We appreciate your comments as it offers us insight as to the product and service that we provide. Our hotel opened in October 2009. We are going to go through a renovation at the end of this year. We hope to have the opportunity to have... More 

Lake Forest, Illinois
Level Contributor
62 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
2 of 5 stars Reviewed July 19, 2015

We stayed at SpringHill Suites when we were in town for a family wedding. We found the front desk staff to be unfriendly and unprofessional. At one point during our stay, the bride asked me if I had received our gift bag from the front desk. I had not. We went down to inquire about the missing bag. I approached... More 

Was this review helpful? Yes
Kirsha D, Director of Sales at SpringHill Suites Harrisburg Hershey, responded to this review

Thank you for staying with us at the SpringHill Suites by Marriott Harrisburg while in town for a wedding. We are sorry for your challenges. Our staff strives to offer exceptional customer service along with a great product, but obviously we failed for your stay. When you have a moment, please contact me (717-395-9797) so that your experience can be... More 

Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 18, 2015

What a place!!! only spent one night there But was treated to fabulous experience. The room was large, very clean and well maintained. Showers don't usually get me excited , But this one was the best I've experienced in a hotel. Large, with a hot water limiter over ride to allow the water to be hotter that typical. Did I... More 

Was this review helpful? Yes
Kirsha D, Director of Sales at SpringHill Suites Harrisburg Hershey, responded to this review

Thank you for staying with us at the SpringHill Suites by Marriott Harrisburg Hershey. We are glad to hear that you enjoyed your stay. We appreciate your wonderful comments and would certainly welcome the opportunity to have you stay with us again. More 

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