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SpringHill Suites Harrisburg Hershey

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15 Capital Drive, at I-81 Progress Avenue Exit 69, Harrisburg, PA 17110
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SpringHill Suites Harrisburg Hershey
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335 Reviews from our TripAdvisor Community

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Traveler rating
    156
    116
    38
    16
    9
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131
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (91)
Date | Rating
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  • English first
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English first
  • All months
    (335)
  • Mar-May only
    (71)
  • Jun-Aug only
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  • Dec-Feb only
    (64)
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Central NJ
Level Contributor
65 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Our room was clean and the staff was very nice and attentive to any of our needs. However, our room had a few minor issues IE wall paper peeling in one of the bathrooms and discolored tile in the other bathroom. Our room was spacious and had 2 queen beds with a pullout sofa (slept 5 comfortably). Also, the hotel... More 

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California
Level Contributor
4 reviews
4 of 5 stars Reviewed 1 week ago

The room was large and had a refrigerator and microwave. The bed was very comfortable. Our only complaint was the breakfast which included powdered scrambled eggs and turkey sausage every day of our seven day stay! They only had fresh cut fruit during the week.

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Landover, Maryland
Level Contributor
52 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel seems newly remodeled. The only thing is they left the old fixtures in the bathroom and then the towel rack in the bathroom is right over the toilet paper (which gets wet when you are drying wet hands). However, I loved the set-up of the hotel room. It reminded me of a mini-studio apartment. The room had everything... More 

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Lake Forest, Illinois
Level Contributor
62 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We stayed at SpringHill Suites when we were in town for a family wedding. We found the front desk staff to be unfriendly and unprofessional. At one point during our stay, the bride asked me if I had received our gift bag from the front desk. I had not. We went down to inquire about the missing bag. I approached... More 

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Kirsha D, Director of Sales at SpringHill Suites Harrisburg Hershey, responded to this review

Thank you for staying with us at the SpringHill Suites by Marriott Harrisburg while in town for a wedding. We are sorry for your challenges. Our staff strives to offer exceptional customer service along with a great product, but obviously we failed for your stay. When you have a moment, please contact me (717-395-9797) so that your experience can be... More 

Level Contributor
5 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

What a place!!! only spent one night there But was treated to fabulous experience. The room was large, very clean and well maintained. Showers don't usually get me excited , But this one was the best I've experienced in a hotel. Large, with a hot water limiter over ride to allow the water to be hotter that typical. Did I... More 

Was this review helpful? Yes
Kirsha D, Director of Sales at SpringHill Suites Harrisburg Hershey, responded to this review

Thank you for staying with us at the SpringHill Suites by Marriott Harrisburg Hershey. We are glad to hear that you enjoyed your stay. We appreciate your wonderful comments and would certainly welcome the opportunity to have you stay with us again. More 

Maryland
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We were here for 1 night while visiting Hershey Park. Terrific hotel. The rooms are spacious, comfortable and attractive. Plenty of room if you are bringing the children. Convenient set up with toilet and sink in a separate space from the shower and another sink. No tub but that was a plus for us. I hate it when a Springhill... More 

Was this review helpful? Yes
Kirsha D, Director of Sales at SpringHill Suites Harrisburg Hershey, responded to this review

Thank you for staying with us at the SpringHill Suites by Marriott Harrisburg Hershey. We are glad to know that you enjoyed your stay. Our hotel is a perfect location for families coming into visit Hersheypark since we are just a short drive away. We appreciate your comments and would welcome the opportunity to have you back again to stay. More 

New York
Level Contributor
27 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The room was definitely more updated than other hotels we've visited and the decor was quite nice. However, there were little things that, had they not happened, would've made our stay better. When we pulled back the covers, we noticed that all our sheets were so wrinkled and it made us wonder if the sheets had been changed or not.... More 

Was this review helpful? Yes
Kirsha D, Director of Sales at SpringHill Suites Harrisburg Hershey, responded to this review

Thank you for staying with us at the SpringHill Suites by Marriott Harrisburg Hershey. We are sorry that the hotel did not live up to your expectations. Your concerns have been discussed so that it does not happen again. We hope to have the opportunity to have you stay with us again so that we can show you that what... More 

Delaware
Level Contributor
38 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This was our first time staying at this Hotel. I believe it is fairly new. The front desk was friendly and helpful in locating places in the area. One of the things I liked best about this hotel was that it had 2 separate rooms for the bathroom. The toilet and sink were in one room with a sliding door... More 

Was this review helpful? Yes
Kirsha D, Director of Sales at SpringHill Suites Harrisburg Hershey, responded to this review

Thank you for staying with us at the SpringHill Suites by Marriott Harrisburg Hershey. We are glad to know that you enjoyed your stay. We appreciate your feedback and would welcome the opportunity to have you stay with us again. More 

1 review
4 of 5 stars Reviewed 4 weeks ago via mobile

we took a last minute trip to Hershey Park and chose this hotel because of the excellent rate. Pleasantly surprised with the accommodations. The rooms were clean and the full breakfast was a huge plus. Will stay here again.

Was this review helpful? Yes
Kirsha D, Director of Sales at SpringHill Suites Harrisburg Hershey, responded to this review

Thank you for staying with us at the SpringHill Suites by Marriott Harrisburg Hershey. We are glad that you enjoyed your stay with us while enjoying Hersheypark. Our location is just a short distance from the park. We certainly hope to have the opportunity to have you stay with us again. More 

New York City, New York
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Every time I come to Hershey I always have an issue with finding a good hotel. This time around we decided to choose a newer hotel thinking it would be a nice experience. The hotel is definitely new and updated, but the build quality is terrible. When we got into our room one of the handles on the door was... More 

Was this review helpful? Yes 1
Kirsha D, Director of Sales at SpringHill Suites Harrisburg Hershey, responded to this review

Thank you for staying with us at the SpringHill Suites by Marriott Harrisburg Hershey. We are sorry that the hotel did not live up to your expectations. The issues were immediately brought to our engineer to be corrected. We hope to have the opportunity to have you stay with us again so you can see what we are truly all... More 

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