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Candlewood Suites Harrisburg

2.0 of 5
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504 North Mountain Rd, Harrisburg, PA 17112
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Candlewood Suites Harrisburg
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Ranked #22 of 50 Hotels in Harrisburg
A recent review
4 of 5 stars reviewed 3 days ago
Jerry C The Villages, Florida
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203 reviews from our community

Traveler rating
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    22
    7
    7
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51
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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The Villages, Florida
Top Contributor
203 reviews 203 reviews
89 hotel reviews
110 helpful votes 110 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stayed 4/13. Location close to freeway. Plenty of parking. Japanese hibachi restaurant within walking distance. Check in was cordial. Welcome bonus points provided. Everything clean and comfortable. Large room with typical Candlewood Suites layout that includes a full kitchen. Wifi worked well. Plenty of TV channels. No breakfast as expect from Candlewood, yet overall a good value.

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Richmond, Virginia
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

This review is complicated. We booked a 3 night stay from 4/4-4/7/15 to visit Hershey Park. It was our small family of 3 (my husband, myself and our 7yr old son). I have to say that from the beginning the staff was VERY courteous, friendly and helpful. I have NOTHING negative to say about the staff. However, the stay was... More 

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State College, Pennsylvania
2 reviews
3 of 5 stars Reviewed January 14, 2015

I schedule an overnight stay for convenience as I was taking the real estate exam the next morning. So I arrived for early check in to study. That was where the problem started. I just knew. The walls are THIN!!! I tried to study but the people above me were so noisy. As I went out for an errand I... More 

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IHGCare, Guest Relations Manager at Candlewood Suites Harrisburg, responded to this review

Dear nurflinga, Thank you very much for taking the time to write your comments. I appreciate the compliments on the WIFI service and room amenities you received. I understand that having a good night sleep is important and it sounds like we fell below your expectations. I am sorry for any inconvenience you experienced due to the level of noise... More 

Cornwall, Canada
Contributor
12 reviews 12 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 7, 2015

Conveniently located close to I-81 in Harrisburg. The facilites are very clean, the staff are very helpful. The room had a small kitchen which will save you money if you prefer to cook your own meal. We chose to eat out at the Olive Garden within 10 minutes of the hotel close to numerous other eateries. The room price was... More 

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Knoxville, Tennessee
Top Contributor
283 reviews 283 reviews
40 hotel reviews
105 helpful votes 105 helpful votes
4 of 5 stars Reviewed December 4, 2014

Upon checking in to the room there was an overwhelming cleaning odor (vanilla) that severely irritated my nose and lungs. Went back to the front desk and he was most helpful in immediately getting us another room and checking the room with us personally to assure all was ok. It was the handicapped accessible room, but it worked out just... More 

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Bordentown, New Jersey
Senior Contributor
43 reviews 43 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed December 2, 2014

Stayed at the Candlewood while attending a wedding in Harrisburg. The room was small but tastefully decorated and the bed was comfortable. The bathroom and shower were ok as well but could have been cleaned a little better. We did not take advantage of the small kitchen since we only stayed one night and had to leave early in the... More 

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IHGCare, Guest Relations Manager at Candlewood Suites Harrisburg, responded to this review

Dear Chuck F, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about the room decor and the bed. However, we’re sorry we fell below your expectation regarding the bathroom cleanliness. We will look into this concern. I assure you that the feedback... More 

Silt
Contributor
19 reviews 19 reviews
17 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed December 1, 2014 via mobile

The property is newer and very well laid out. Great dog walking area. Free laundry was a bonus. Fully equipped kitchen and nicely appointed bath. Pool and hot tub area very enjoyable. Wish they would be able to provide daily housekeeping if a guest wouldn't mind paying extra for it.

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Florida
Contributor
15 reviews 15 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed October 12, 2014

After driving for over 11 hours this was a major welcome. The front desk guy was very friendly and helpful. We were only staying one night, so we couldn't fully take advantage of everything the room and hotel offered. I think this would be a great hotel for an extended stay. The beds were so nice and soft.

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Staten Island, New York
Top Contributor
137 reviews 137 reviews
54 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed October 5, 2014

Check in process went smooth. No issues with staff or procedure. Appeared to be a newer facility, but the room already was showing signs of wear. I would recommend the housekeeping staff step up their game a little. Insufficient towels, needed to request more. They were delivered promptly. This new energy saving feature of hotels with occupancy sensors does not... More 

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IHGCare, Guest Relations Manager at Candlewood Suites Harrisburg, responded to this review

Dear bbbob8, Thank you for your review regarding your recent visit at our hotel and for providing us with your valuable feedback. I am pleased that you have not encountered any issues at check in. On the other hand, I'm sorry to see you received service that was less than satisfactory. Rest assured that the issues you have raised have... More 

Upper Saint Clair, PA
Contributor
11 reviews 11 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed September 10, 2014

This facility will never be mistaken for a Hilton. The key word here is "mini". The room is standard size at best and there are no king beds offered. The flat screen television is nice, but it is smaller than that which is offered elsewhere and it is too far from the bed. The cable television system does not include... More 

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IHGCare, Guest Relations Manager at Candlewood Suites Harrisburg, responded to this review

Dear ospiegler, Thank you for your stay and leaving us a review. We take all feedback from our guests seriously. It helps us gauge what we are doing right and what we need to improve on. I would like to apologize for the overall dissatisfaction you had experienced during your stay. It is certainly not our intent to inconvenience our... More 

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