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Staybridge Suites Harrisburg

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920 Wildwood Park Drive, Harrisburg, PA 17110
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Staybridge Suites Harrisburg
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Staybridge Suites Harrisburg
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312 Reviews from our TripAdvisor Community

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Traveler rating
    188
    74
    22
    13
    15
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111
31
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (61)
Date | Rating
  • English first
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English first
  • All months
    (312)
  • Mar-May only
    (71)
  • Jun-Aug only
    (109)
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    (58)
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Poughkeepsie, New York
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed yesterday NEW

We stayed here for 3 nights in the middle of July.....The place was clean, breakfast was amazing and our room was incredibly spacious. The hotel staff was great and helped us with directions and getting clean towels in the middle of the night when my son had an accident. We will absolutely return here when we come back to Hershey... More 

Was this review helpful? Yes
Waterloo
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My husband and I stayed here for 9 nights while attending a conference. Our room was clean, comfortable and well-equipped with fridge, stove, dishwasher, dishes. Breakfast was very good with enough variety that we enjoyed eating there as often as we did. The pool was clean and refreshing although outside access with seating area would have been nice. Friendly and... More 

Was this review helpful? Yes
Sarah H, Guest Relations Manager at Staybridge Suites Harrisburg, responded to this review

Thank you for taking the time to share your positive experience at Staybridge Suites Harrisburg Hershey with other travelers. We are so pleased that you enjoyed the convenience of our well-equipped suites, our great amenities and friendly staff. We are delighted that you plan to stay again in the future and we hope to always exceed your expectations. More 

Lower Burrell, Pennsylvania
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This is the best hotel I have ever stayed at. The fully stocked kitchen is great staff is great and rooms are perfect. The complimentary breakfast is awesome. The social on Tue Wed Thur evening is definitely a bonus. The patio is a great place to hang out and have fun. I would recommend this place to everyone I will... More 

Was this review helpful? Yes
Sarah H, Guest Relations Manager at Staybridge Suites Harrisburg, responded to this review

Thank you for your kind review of your recent stay with us at Staybridge Suites Harrisburg Hershey. It is great to hear that you not only enjoyed our spacious suites with fully stocked kitchens, but that you also had the opportunity to take advantage of socializing with other guests at our Evening Social and relaxing on the patio. We are... More 

2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago

The hotel at first seemed great. The staff was nice, but only had one over worked person at the front desk. We stayed two days. After a day we started to get lesions on us. After checking out the second day I looked up what bed bug bites look like. Sure enough that's what it was. When the hotel was... More 

Was this review helpful? Yes 3
Sarah H, Guest Relations Manager at Staybridge Suites Harrisburg, responded to this review

All guest concerns and feedback are taken very seriously by our management and staff, especially in regards to any report of a potential pest issue in a guest room. As any well-managed hotel should, we have a professional pest extermination company that comes to the hotel on a regular basis and performs inspections and preventative treatment. Upon hearing your concerns,... More 

Arkansas
Level Contributor
148 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
5 of 5 stars Reviewed 3 weeks ago

In town for a week and decided to stay here for the mini kitchen. The first room I was in the refrigerator was making a loud notice so I requested to be moved. The second room was quite a bit smaller with only one room. It was still nice and plenty big enough for me but the first one was... More 

Was this review helpful? Yes 1
Sarah H, Guest Relations Manager at Staybridge Suites Harrisburg, responded to this review

Dear SJOE69, As a TripAdvisor Level 6 Contributor, it is clear that you travel a great deal and have certain expectations when you stay in a hotel so we are delighted to receive your feedback and 5-bubble review! Thank you for taking the time to share your experience with other travelers. We are pleased to hear that you were comfortable... More 

Nashville, Tennessee
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Cameron and Maura helped me exceptionally and made my stay feel more at home. There is a daily weekday dinner that encourages hotel guests to mingle and get to know one another. The food was decent, better than the food served at my old college.

Was this review helpful? Yes 1
Sarah H, Guest Relations Manager at Staybridge Suites Harrisburg, responded to this review

We really appreciate your kindness in taking the time to post a review. Your lovely compliments to Cameron and Maura will be shared with them. We LOVE hearing that they made your stay feel more at home! Thank you for your compliments to our evening "meal" and the opportunity to chat with other guests. We hope you will visit with... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Me and my husband stay here frequently for business and have never had a bad experience. The staff are always friendly and accommodating. The breakfast has a great variety of hot and cold options and there's always drinks available throughout the day if needed. The laundry room is great when constantly on the go. The rooms are roomy and the... More 

Was this review helpful? Yes 1
Sarah H, Guest Relations Manager at Staybridge Suites Harrisburg, responded to this review

Hearing such a nice review from a guest that stays frequently with us is especially gratifying because it tells us that we are consistent in our delivery of product and service. Thank you for caring enough to post such a detailed review! I really enjoyed reading your nice comments and can't wait to share them with our staff. We are... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 5 weeks ago via mobile

I made my reservations under a group, I tried calling to confirm my reservations and was told I had reserved the room a day earlier, as I was speaking to the receptionist I was disconnected and figured I would go straight to the hotel. Once I got to the hotel I was told my reservations was canceled, I asked why... More 

Was this review helpful? Yes 2
Sarah H, Guest Relations Manager at Staybridge Suites Harrisburg, responded to this review

Thank you for taking the time to post a review about your stay with us. While it is disappointing to learn that we did not meet expectations we so appreciate the feedback as we endeavor to ensure that future guest stays better hit the mark for success. The groups in house did require juggling around pre-set cancellation policies for requests... More 

Belmont, North Carolina
Level Contributor
189 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
5 of 5 stars Reviewed June 26, 2015

Located three miles from city center, the friendly and helpful staff welcome you and can provide directions for restaurants or shopping. The rooms are large and nicely furnished with a kitchen in each room. A large pool and common area are available for use. Breakfast is provided each morning. This was our first time staying at a Staybridge and it... More 

Was this review helpful? Yes 1
Sarah H, Guest Relations Manager at Staybridge Suites Harrisburg, responded to this review

We so appreciate your taking the time to share your recent experience at our hotel. Hearing that "this was our first time staying at a Staybridge and it will not be our last" tells us that we well represented the brand by meeting your expectations during your stay. As you noted, our location is very convenient to downtown, local attractions... More 

1 review
5 of 5 stars Reviewed June 18, 2015

I've never been more impressed with the customer service anywhere than I have been at Staybridge Suites Harrisburg. Todd was at the front desk when we checked in, much earlier than the posted check-in time, and he was extremely helpful. He located a room that was ready early and was carefully checked. Additionally, the front desk manager, Cassandra explained the... More 

Was this review helpful? Yes
Sarah H, Guest Relations Manager at Staybridge Suites Harrisburg, responded to this review

Dear Janet R., Thank you so much for your kind review of your recent stay at Staybridge Suites Harrisburg Hershey. Our goal is for each of our guests to have a great stay where everything exceeds their expectations and your kind words are the seal of approval on our efforts. Thank you for taking the time to recognize our staff's... More 

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