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Fairfield Inn & Suites Harrisburg Hershey

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1018 Briarsdale Road, Harrisburg, PA 17109
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Fairfield Inn & Suites Harrisburg Hershey
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Fairfield Inn & Suites Harrisburg Hershey
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121 reviews from our community

Traveler rating
    27
    49
    26
    11
    8
See reviews for
53
16
9
22
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
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    (21)
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    (61)
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    (11)
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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 6 days ago NEW

We recently stayed in this hotel for a hockey tournament and received the absolute worst customer service that we have ever experienced. The staff were rude and arrogant. They stood with arms crossed, glaring at our team every second that we were in the hotel. They tolerated absolutely no noise whatsoever even during the day. They refused to allow any... More 

Was this review helpful? Yes 1
Corinne F, Director of Sales at Fairfield Inn & Suites Harrisburg Hershey, responded to this review

Thank you for your time in expressing your comments. We apologize for the customer service you received. We had numerous complaints from other non-hockey guests and needed to remind all the teams within your club, of the hotel's policy as will as the open container of alcoholic beverages in public places. More 

Hershey, Pennsylvania
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

Really disappointed in this Marriott hotel. Made a reservation on Expedia for what I thought was the Fairfield in Hershey - with Hershey in the name it's easy to see how I was misled. I arrived to the one in Hershey and realized when trying to check in that I was not at the right hotel. Since I had work... More 

Was this review helpful? Yes 1
barry k, Manager at Fairfield Inn & Suites Harrisburg Hershey, responded to this review

So sorry for the mix-up.We were the only hotel by Marriott for many years in this area and the closest to Hershey.When booking with an outside source we have no control over the reservation. More 

Washington Crossing, Pennsylvania
Top Contributor
153 reviews 153 reviews
27 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed January 7, 2015

This was the photo typical hotel, same layout as anywhere else, nothing overly special, it was clean and quiet so a good night's sleep is assured, the staff was quite nice but nothing out of the ordinary, as others have said a typical Marriot hotel.

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Toronto
Contributor
19 reviews 19 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed January 4, 2015

We booked a room for one night Friday January 2nd but ended up extending our stay due to freezing rain. The hotel was not very busy for the two nights which was great for us because the pool was basically empty. Rooms were average size but very clean. They only offer 2 doubles or a king, we shared a room... More 

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barry k, General Manager at Fairfield Inn & Suites Harrisburg Hershey, responded to this review

Thanks for staying with us and Happy New Year!!! More 

Christiansburg, Virginia
Senior Contributor
40 reviews 40 reviews
3 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed January 3, 2015

We stayed here for two nights after traveling to Connecticut for Christmas. The hotel staff was friendly. We never got up early enough for the breakfast, so I cannot review that. There were not a lot of guests when we were there, but some were near us. I could tell from the Do Not Disturb signs on the doors. That... More 

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barry k, General Manager at Fairfield Inn & Suites Harrisburg Hershey, responded to this review

We're glad you enjoyed your stay.I will pass this along to our staff.Please come back again whe in our area. More 

Newark, New Jersey
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 7, 2014 via mobile

nice hotel. Nothing spectacular. Typical Marriott property. Best Marriott price in the area. Staff at front desk was very friendly on check in. Room decor was good. Like having a fridge in the room. The sitting chair was a little outdated and plain. Looks like a chair from the carousel of time ride at Magic Kingdom Kingdom. I have just... More 

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barry k, General Manager at Fairfield Inn & Suites Harrisburg Hershey, responded to this review

We take all guests input to make us a better property and more enjoyable for future guest.Thanks for your thoughts. More 

Halifax, Pennsylvania
Contributor
18 reviews 18 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed November 27, 2014

The price is right folks. This Fairfield by Marriot has it all. Nice pool and hot tub, a great continental breakfast complete with eggs and sausages, hardboiled eggs, fruits, etc. Extremely convenient to expressway and major interchanges. shopping is within minutes, Friendly staff, new modern décor and I paid under 45 a night,

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barry k, General Manager at Fairfield Inn & Suites Harrisburg Hershey, responded to this review

Thanks for you input and your patronage.Have a great Holiday season More 

1 review
4 of 5 stars Reviewed October 20, 2014

The hotel is located right off I-83 beside a Sheetz. There is a McDonalds diagonally across the street, a Lowes across the road, and restaurants such as Outback Steakhouse, Texas Roadhouse, TGI Friday's, Jimmy John's, and Starbucks within minutes. The hotel was smaller than I expected (only 3 story, very narrow hallways, and a very small lobby). The free breakfast... More 

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barry k, Manager at Fairfield Inn & Suites Harrisburg Hershey, responded to this review

Thanks for your input,We love to hear from our guests.This will be passed along to staff.Thanks for staying with us. More 

New York
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed September 16, 2014

These are three apt words to describe our accommodation during our Hershey Park visit. We learned that they renovated their establishment several months ago and it was well worth it. The beds were comfortable for both adults and children. The bathrooms were spotless. The staff were friendly and the breakfast was satisfying. We'll definitely stop here again for our next... More 

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barry k, General Manager at Fairfield Inn & Suites Harrisburg Hershey, responded to this review

We truly strive to make each and every guests stay a pleasent one,I'm so glad you enjoyed yours.Thank you for staying with us.I will pass this on to staff More 

Gloucester Twp, NJ
Contributor
12 reviews 12 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed September 16, 2014

We stayed there since we spent the day and the RV show in Hershey. Only 15 minutes away, easy ride. Hotel is very new. Rooms are in great shape. Staff is courteous, efficient and friendly. Breakfast the next morning was complimentary. Would definitely stay again here. Only negative is the scrambled eggs are not even close to real eggs and... More 

Was this review helpful? Yes
barry k, General Manager at Fairfield Inn & Suites Harrisburg Hershey, responded to this review

Thank you for taking the time to let us know how we are doing.I will show staff your review at our next meeting.Thanks for staying with us. More 

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