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All 51 Harrisburg hotels

Crowne Plaza Harrisburg-Hershey

3.5 of 5 Hotel   |   23 South Second Street, Harrisburg, PA 17101
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Crowne Plaza Harrisburg-Hershey
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Ranked #31 of 51 hotels in Harrisburg
A recent review
5 of 5 stars reviewed 1 week ago
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330 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
Date | Rating
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English first
1 review
2 of 5 stars Reviewed 5 days ago NEW

Only positive is the people were on the nice side. Rooms were very old and falling apart and might as well have been on the street because you hear every last car and dump truck driving by. Bathroom so small the toilets had to be put in at an angle to accommodate. You feel like you are in a bathroom... More

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15 reviews 15 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We checked in on a friday night along with alot of other people at the same time. Check in went very smoothly and the front desk personnel were professional. We went to the room and it was fine but because of being wheelchair bound and having serious medical constrictions with my legs we really needed a different room. I called... More

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Toni R, Guest Relations Manager at Crowne Plaza Harrisburg-Hershey, responded to this review

Dear Traveler, Thank you so much for taking time to post your wonderful comments. We appreciate all feedback and find it valuable in helping our staff provide the excellent level of service our guests deserve. I do hope we will see you again should your travels bring you to our area in the future. Happy Regards, Toni R Guest Experience... More

Washington, District of Columbia, United States
Senior Contributor
31 reviews 31 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago

Overall, the cost is slightly high for the hotel's age. It is in average condition. The location was the best part. If you don't need your car after hours, definitely park across the street at the public garage if you can. Hotel valet is tough. I went out to Hershey for dinner one night and came back too late so... More

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Top Contributor
63 reviews 63 reviews
14 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed here for a soccer tournament with a bunch of families. I would say its just average based on what we needed. Our tournament was in Hershey. This is about a 20-25 minute drive from the Hershey attractions and a little on the expensive side. I would try to stay closer to Hershey next time. But it is definitely... More

Was this review helpful? Yes 1
Pottsville, Pennsylvania
Senior Contributor
37 reviews 37 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Not a bad place, but a little overpriced. Good location. Lots of bars in the area, but they jacked the prices up when there is something going on in town. The bar is ok downstairs. I don't really trust some of the parking attendants. One woman was very rude.

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Irmo, South Carolina
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I have stayed at this hotel multiple times over the past 5 years. Unfortunately the facility is degrading and the quality if the property has slipped significantly. Stained ceilings mildew in the bathroom and the rulings are in need of renovation. Going forward i will no longer stay here. Good location and a good staff is all that is good... More

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Toni R, Guest Relations Manager at Crowne Plaza Harrisburg-Hershey, responded to this review

Dear Traveler, Thank you for choosing our hotel for you stay in Harrisburg. We appreciate your taking time to post your comments. I am sorry your stay was disappointing. I will share some great news with you. We have new owners and they are going to make improvements that will make our hotel fresh and beautiful to insure that our... More

Senior Reviewer
9 reviews 9 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I really do not have high hotel standards. All I ask is to be comfortable, clean, and not ripped off. Well you won't get any of those if you book here. After a long day at hershey, my family of 5 arrived at the crowne plaza exhausted. We pulled up to the valet only to be turned away. We are... More

Was this review helpful? Yes 2
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We made a trip to Hershey Park, and instead of driving home for 3hrs we made reservations here. We checked in at 2200. There was NO PARKING because there was a wedding and majority of the party took up the spots. So, we had to find street parking, thank God we found a spot right next to the side door.... More

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2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

We first arrive suppose to have double beds and we only got a room with one bed. Then next day we did get switched to another room but the rooms air conditioner does. Not even work. The bathroom is small and defitnetly needs to be updated. Paying over $200 a night and was under the impression this is a 4... More

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Philadelphia, Pennsylvania
2 reviews
1 of 5 stars Reviewed 2 weeks ago

We travel to Harrisburg once a year and usually stay at the Hilton just up the street. Hilton was booked so we stayed at the Crowne Plaza. To begin the valet was extremely slow. We received a room on the 6th floor, just next to the janitorial "room". Walls we paper thin. We could hear every conversation they had on... More

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IHGCare, Guest Relations Manager at Crowne Plaza Harrisburg-Hershey, responded to this review

Dear redbucket95, Thank you for taking the time to review our property. I’m very disappointed to hear about your experience on your recent stay. I would love the opportunity to regain your faith in our hotel and would welcome the opportunity to discuss your stay in further details. We have sent you a private message to obtain additional detail regarding... More

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Additional Information about Crowne Plaza Harrisburg-Hershey

Address: 23 South Second Street, Harrisburg, PA 17101
Phone Number:
Location: United States > Pennsylvania > Harrisburg
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza Harrisburg-Hershey 3.5*
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Also Known As:
Crowne Plaza Harrisburg-Hershey Hotel Harrisburg

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Official Description (provided by the hotel)
Come and see what s new at the Crowne Plaza Hotel Harrisburg Hershey! We are proud to announce the completion of a $3M renovation throughout all areas of the hotel. The friendliest and most welcoming hotel in Harrisburg PA now features new décor and amenities from top to bottom. Discover all that downtown Harrisburg has to offer at the convenient, comfortable Crowne Plaza Harrisburg. You are at the heart of everything, including shopping, dining, entertainment and the arts. You are within easy walking distance of Restaurant Row, Harrisburg s Capitol Complex and State Museum, the Whitaker Center for Science and the Arts and the Susquehanna River s picturesque waterfront. Whether you re coming to Harrisburg for business or just for fun, your room at the Crowne Plaza is your personal retreat. Our intimate rooms welcome you in cozy Boutique fashion, and amenities such as luxurious Sleep Advantage Bedding and complimentary HSIA mean every night is a great night and every day starts right. Centrally located between Interstates 83 & 81, we're only minutes away from PA's biggest attractions, including Hershey Park, Historic Gettysburg, Lancaster Amish Country and Carlisle. Less than 2 miles from the PA Farm Show Complex & Expo Center, we're the hotel of choice for the annual Farm Show, Sports & Outdoor Show, and Horse Show. Stay at the Crowne Plaza Hotel and discover all that Harrisburg has to offer! ... more   less 
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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