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All 50 Harrisburg hotels

Crowne Plaza Harrisburg-Hershey

3.5 of 5 Hotel   |   23 South Second Street, Harrisburg, PA 17101
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Crowne Plaza Harrisburg-Hershey
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Ranked #29 of 50 hotels in Harrisburg
A recent review
4 of 5 stars reviewed 3 days ago
Captaz New York City, New York
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296 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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English first
New York City, New York
Top Contributor
55 reviews 55 reviews
13 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Just about what you would expect from a downtown chain. Clean, convenient and seamless. Nothing stands out as unique during my one night stay other than the above-average friendliness of the staff. No negatives, expected positives. Fair value

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New Jersey
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

I was only there for one night, but it was a great night. Hotel is lovely, rooms were clean and beds were comfy. I did not use any amenities however they seemed nice. There was no breakfast included so we went else where, there was a sign that said "In a rush Coffee and pastry available" but I went to... More

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Toni R, Guest Relations Manager at Crowne Plaza Harrisburg-Hershey, responded to this review

Dear Samsmom3, Thank you very much for posting your comments on Trip Advisor. I appreciate your feedback and it enables us to provide a higher level of guest service to our guests. I am glad that you enjoyed your stay with us. We hope to see you in the future should you be in our area. Best Regards, Toni R... More

London
Contributor
19 reviews 19 reviews
18 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 1 week ago

I think that this is primarily a business hotel (every staff member we met asked us which conference we were there for) and I can see that it is a good place to stay on business. The room was a good size and it and the bathroom was clean and fairly comfortable. But even though we had a double bed,... More

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Toni R, Guest Relations Manager at Crowne Plaza Harrisburg-Hershey, responded to this review

Dear Magie M , Thank you for your feedback on our hotel. We appreciate all comments from our guests as it helps us to provide excellent service. Your comments help us in the areas we need to improve, to provide the level of service our guests deserve. I am very sorry we disappointed you. I have shared this review with... More

Ligonier PA
Top Contributor
100 reviews 100 reviews
37 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed 2 weeks ago

You pretty much have only two choices if you want to stay in Harrisburg and not use a car: the Hilton and the Crowne Plaza. The CP is in a good location, but if you don't know that it's an urban Holiday Inn beforehand, it becomes apparent during the stay. Prices are high for the product, but they can be... More

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Toni R, Guest Relations Manager at Crowne Plaza Harrisburg-Hershey, responded to this review

Dear Dukesnyder, I would like to thank you for your comments on Trip Advisor. We appreciate all guest feedback and use it as learning opportunities to help train our staff to provide the level of guest service they deserve. I appreciate your honesty and am pleased that our staff was friendly and respectful. Should you travels bring you to Harrisburg... More

Colorado Traveler
Top Contributor
66 reviews 66 reviews
20 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This is exactly what you would expect for a hotel in this price range. OK bar and restaurant. Worst thing that happened was that one of the two slow elevators was broken during our stay. I was with a group and 3 people of the 6 complained of very noisy heaters in their rooms.The location is very convenient to downtown... More

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Toni R, Guest Relations Manager at Crowne Plaza Harrisburg-Hershey, responded to this review

Dear xyzxyzxyz, Thank you for taking the time to post your comments. Our staff takes pride in providing excellent service to our guests. It seems we were a bit average and I would like to chat with you about anything that we could have done to make your stay excellent. If you could give me a call at your convienence,... More

Ottawa, Canada
Contributor
16 reviews 16 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed March 11, 2014

We booked this place on our way into town and got a great deal. At check in Andrew was very helpful and even our valet at arrival was great. Service continued to be excellent. Room was comfortable but a little dated which to my mind isn't a big deal. You can't replace furniture every 20 seconds in this economy especially.... More

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Toni R, Guest Relations Manager at Crowne Plaza Harrisburg-Hershey, responded to this review

Dean Sanden M, We appreciate you taking time to give us your outstanding review. I am thrilled to share this positive feedback with our staff. They love to hear they are doing an excellent job and it motivates them to continue to raise the bar on the service they provide. Thank you for sharing it on Trip Advisor! Thank you... More

Shermans Dale, Pennsylvania
1 review
5 of 5 stars Reviewed February 28, 2014

I had to stay the night because of the weather and work being right down the street. I love everything about the hotel. The staff are very nice and quick. The rooms are so clean and actually have some style. The bed is sooooo comfortable and the bath tub rocks. Its huge. Loved being able to go swimming when its... More

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Toni R, Guest Relations Manager at Crowne Plaza Harrisburg-Hershey, responded to this review

Dear TiNy B, Our staff loves when our guests take the time to give them raving reviews. Thank you from all of us at Harrisburg Crowne. Great feedback provides them with feedback that helps them understand excellent service and amenities are very much appreciated. We are pleased you enjoyed everything we have to offer and look forward to seeing you... More

Three Springs, Pennsylvania
1 review
5 of 5 stars Reviewed February 24, 2014 via mobile

My wife and I stayed in the hotel for 3 days with a few friends next door..The people in the hotel are great very helpful.Denny I think was his name was great gave us ideas for dinner and down to earth guy..The guys parking the cars thumbs up to them great bunch of guys..The rooms where perfect. Will stay here... More

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Toni R, Guest Relations Manager at Crowne Plaza Harrisburg-Hershey, responded to this review

Dear Floyd G, Thank you for the AWESOME review and taking the time to write it! We appreciate you choosing our hotel. Our team is thrilled they provided you with excellent service. We look forward to your next visit with us! By the way, GO BRONCOS! I am a huge Broncos fan and love your profile pic! Happy Regards, Toni... More

Fairfax, Virginia
2 reviews
3 of 5 stars Reviewed February 10, 2014

We were there for a three night stay. The Restaurant service was understaffed and was easily overwhelmed. Waited for almost 75 minutes for a dinner and the restaurant wasn't even full. We had a large party and asked for two large tables, and they grudgingly put them together only after we took the initiative. The food was decent, but to... More

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Toni R, Guest Relations Manager at Crowne Plaza Harrisburg-Hershey, responded to this review

Dear Todd P, I sincerely apologize for the poor experience you had, while staying with us, in January. Our goal to provide our guests with an excellent stay and it seems we have disappointed you. There is little we can do about the room size, but we absolutely can provide flawless customer service. I would like to talk with you,... More

Toronto, Canada
Contributor
19 reviews 19 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed February 6, 2014

Very pleased with our decision to stay at the Crowne Plaza when we were in Harrisburg, PA for a business trip. Considering the physical limitations of the age and structure (i.e. poor insulation between rooms and hallway so you can hear the noise outside of the room) of the building, the rooms were clean and well kept and you can... More

Was this review helpful? Yes 1
Toni R, Guest Relations Manager at Crowne Plaza Harrisburg-Hershey, responded to this review

Dear Evie03, Thank you taking a moment to share your comments with us regarding your experiences at the Crowne Plaza! It's wonderful to hear that you were pleased with our full service accommodations. I am very sorry that you had a disappointing experience with our concierge. Our goal is to provide excellent service to our guests. I thank you for... More

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Additional Information about Crowne Plaza Harrisburg-Hershey

Also Known As:
Crowne Plaza Harrisburg-Hershey Hotel
Crowne Plaza Harrisburg-Hershey Hotel Harrisburg
Crowne Plaza Harrisburg
Crowne Plaza Harrisburg Hershey
Address: 23 South Second Street, Harrisburg, PA 17101
Phone Number:
Location: United States > Pennsylvania > Harrisburg
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #29 of 50 hotels in Harrisburg
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza Harrisburg-Hershey 3.5*
Official Description (provided by the hotel):
Come and see what s new at the Crowne Plaza Hotel Harrisburg Hershey! We are proud to announce the completion of a $3M renovation throughout all areas of the hotel. The friendliest and most welcoming hotel in Harrisburg PA now features new décor and amenities from top to bottom. Discover all that downtown Harrisburg has to offer at the convenient, comfortable Crowne Plaza Harrisburg. You are at the heart of everything, including shopping, dining, entertainment and the arts. You are within easy walking distance of Restaurant Row, Harrisburg s Capitol Complex and State Museum, the Whitaker Center for Science and the Arts and the Susquehanna River s picturesque waterfront. Whether you re coming to Harrisburg for business or just for fun, your room at the Crowne Plaza is your personal retreat. Our intimate rooms welcome you in cozy Boutique fashion, and amenities such as luxurious Sleep Advantage Bedding and complimentary HSIA mean every night is a great night and every day starts right. Centrally located between Interstates 83 & 81, we're only minutes away from PA's biggest attractions, including Hershey Park, Historic Gettysburg, Lancaster Amish Country and Carlisle. Less than 2 miles from the PA Farm Show Complex & Expo Center, we're the hotel of choice for the annual Farm Show, Sports & Outdoor Show, and Horse Show. Stay at the Crowne Plaza Hotel and discover all that Harrisburg has to offer! ... more   less 
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