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All 51 Harrisburg hotels

Crowne Plaza Harrisburg-Hershey

3.5 of 5 Hotel   |   23 South Second Street, Harrisburg, PA 17101
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Ranked #32 of 51 Hotels in Harrisburg
A recent review
4 of 5 stars reviewed 2 days ago
Kirstinjoy1204 Ridgewood, New Jersey
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342 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Ridgewood, New Jersey
Senior Contributor
39 reviews 39 reviews
21 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

First time staying here. Room 918. They accommodated me asking for 2 full beds, which I was worried as I was checking in late and the other reviews stated they did not get the room they asked for. When I checked in the room was still dirty so I got a king with pullout couch. The room was great! It... More

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Top Contributor
368 reviews 368 reviews
68 hotel reviews
120 helpful votes 120 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We stayed here for 3 nights while at a wedding. The location is very central for downtown with easy access to the freeway and bridges to get around. You are not too far from the capitol either. The parking is valet only, but very reasonable. The hotel appears to be reasonably old, but clean. The rooms are pretty big with... More

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Toni R, Guest Relations Manager at Crowne Plaza Harrisburg-Hershey, responded to this review

Dear Traveler, I would like to thank you for choosing our hotel for your stay while attending a wedding. We appreciate you taking time to post your feedback. It is a valuable tool in training our staff and providing our guests with the excellent level of guest service you deserve. We are under new ownership and renovation will begin shortly.... More

Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed for an evening. The friendliest staff we encountered was actually upon iur check out. Hotel is centrally and conveniently located. Room was clean, beds moderately comfortable. There's one short fall, basically the noise between rooms. If the hotel were at capacity it would be hard I think to get a good night's rest. Just an ok experience.

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Toni R, Guest Relations Manager at Crowne Plaza Harrisburg-Hershey, responded to this review

Dear Traveler, I thank you choosing our hotel as your accomodations for your stay in Harrisburg. We appreciate you taking time to post your comments. We value our guests feedback and use it to encourage our staff to provide the excellent level of service you deserve. We are under new ownership and are very excited with the renovations they have... More

Columbia, Maryland
Reviewer
4 reviews 4 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed here for one night, king room on the 6th floor over South 2nd Street. The size of the room, bed, tv and desk was great. We had an awesome dinner at the restaurant which, even though it wasn't serving alcohol that night, produced an admirably crisp calamari, classic french onion soup, tender and tasty rib eye with nicely... More

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Toni R, Guest Relations Manager at Crowne Plaza Harrisburg-Hershey, responded to this review

Dear Traveler, Thank you so much for taking time to share your feedback. Our hotel vaules our guests experiences and uses it to help us proivde the highest level of guest serice our valued guests deserve. I apologize for the disappointments you encountered during your stay. I will share the awesome news with you that we are under new ownership.... More

Millville, New Jersey
Top Contributor
66 reviews 66 reviews
24 hotel reviews
74 helpful votes 74 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We recently stayed at this location for the RV show in Hershey. We booked a deal from Hotwire and were extremely nervous because of the recent reviews. We arrived later in the evening and had to use the valet parking on site. The staff were very professional and friendly. The valet loaded our belongings onto the luggage cart and lead... More

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Toni R, Guest Relations Manager at Crowne Plaza Harrisburg-Hershey, responded to this review

Dear Traveler, Thank you so much for you awesome comments! We value your business and appreciate your comments. We rely on guest feedback to continue to provide our guests with the excellent level of service you deserve each and every visit. I see there a few small areas we can improve and I will take this comments to the departments... More

Copenhagen
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed September 17, 2014

With a good location, clean & large rooms and friendly staff, the Crowne Plaza is a fine choice for a stay in Harrisburg. We also found the rate to be reasonable, especially in comparison to the hilton which is practically next door. Be aware though that if you have a car, there is no self parking - it is valet... More

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Toni R, Public Relations Manager at Crowne Plaza Harrisburg-Hershey, responded to this review

Dear Traveler, Thank you for choosing our hotel for your Harrisburg accomodations. We value our guests comments and use them to improve the level of service we provide for our guest. I apologize for your disappointment in our breakfast service. I have shared your comments with our F&B managers and they in turn have shared them with their staff and... More

Wilkes-Barre, Pennsylvania
Top Contributor
81 reviews 81 reviews
14 hotel reviews
66 helpful votes 66 helpful votes
2 of 5 stars Reviewed September 12, 2014

My visit encountered several cleanliness issues. After I checked and assigned a room to my shock when I opened the door, the room was occupied. The front desk clerk insisted the room was empty but then gave me a different room, one in which I hated to step on the carpet because it looked so dirty. I will not be... More

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Toni R, Guest Relations Manager at Crowne Plaza Harrisburg-Hershey, responded to this review

Dear Traveler, I sincerely apologize for the problems you encountered during your stay with us. I appreciate even more that you posted your feedback. All feedback is used as a tool to train our staff in areas where we have disappointed our guests. I have addressed this issue with our Front Desk staff and they are working hard to insure... More

Amsterdam
Contributor
16 reviews 16 reviews
5 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed September 11, 2014

The staff in this hotel is very friendly and proactive. Our room was large and good value for money. Location is excellent, just next to the main attraction in the city, the capitol building, and close by the street with most restaurants (2nd Street). Only drawback is the city itself, besides the capitol building there isn't much to see or... More

Was this review helpful? Yes 1
Toni R, Guest Relations Manager at Crowne Plaza Harrisburg-Hershey, responded to this review

Thank you for taking time to post your valuable feedback. Our staff takes great pride in providing only the highest level of guest service. I am anxious to share your comments with them! I love that they are excelling in their effort to achieve their goals and you were kind in posting the positive feedback. I hope your travels will... More

Philadelphia, Pennsylvania
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed September 10, 2014

I attended a two day conference which included three meals daily. The hotel is clean and well equipped. The food was good and the staff is very nice. The hotel is located within a block of some nice bars and eateries.

Was this review helpful? Yes 1
Toni R, Guest Relations Manager at Crowne Plaza Harrisburg-Hershey, responded to this review

Thank you so much for taking time to post your comments. Our staff loves to hear that you enjoyed your stay and we provided the excellent service that you deserve. If you are in the area in the future, we hope to be your hotel of choice. Toni R Guest Experience Manager More

Independence, Missouri
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed September 2, 2014

I liked this hotel overall stay was good no fridge or breakfast included, close to Hershey park.. The only negative I had was when a different customer walked into our room at 1am morning I was quite disappointed that the front desk did not bother to call right away knowing they made mistake. When I called they did offer free... More

Was this review helpful? Yes
Toni R, Guest Relations Manager at Crowne Plaza Harrisburg-Hershey, responded to this review

Dear Traveler, I appreciate your time in providing us with valuable feedback and have shared it with our staff. I apologize for the error and intrusion you experienced. This should never happen and we will take all measures to insure it never happens in the future. We take our guests safety and guest experience very seriously and take pride in... More

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Additional Information about Crowne Plaza Harrisburg-Hershey

Address: 23 South Second Street, Harrisburg, PA 17101
Phone Number:
Location: United States > Pennsylvania > Harrisburg
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza Harrisburg-Hershey 3.5*
Number of rooms: 80
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Also Known As:
Crowne Plaza Harrisburg-Hershey Hotel Harrisburg

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