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Crowne Plaza Harrisburg-Hershey

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23 South Second Street, Harrisburg, PA 17101
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Crowne Plaza Harrisburg-Hershey
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Crowne Plaza Harrisburg-Hershey
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415 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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New York City, New York
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed yesterday NEW via mobile

After a long drive from New York, we got to the hotel at midnight, just to hear from the valet parking attendant that we had to find parking on the street, because there was not space available for us. He said they have more rooms than parking spaces, really?? Well that information is not posted on the hotel website, otherwise... More 

Was this review helpful? Yes
Rochester Hills, Michigan
2 of 5 stars Reviewed 2 days ago NEW

Having stayed here on several occasions and trying to be loyal to the brand, I really have to start looking at different properties. The staff is very pleasant, however the hotel has just seen better days. Located in downtown Harrisburg it is in a great location, however the rooms feel old and dreary. Food is average hotel food and the... More 

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Philly
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This hotel has been my home every week since January and will continue to be until at least the end of October when my project is scheduled to end. I would love to be able to give the hotel 5 stars but there are a few reasons I don't and they are listed in the various sections. I absolutely recommend... More 

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Pittsburgh, Pennsylvania
Level Contributor
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I stayed one night for an arthritis foundation advocacy day. The room was great, comfortable, clean, typical room. We ate at the resturant and they were so helpful and accommodated all of our food allergies. When they ran out of ice cream they even offered to run out and buy some for the children in our group! Ey were very... More 

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Warm Springs, Oregon
Level Contributor
36 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Very helpful front desk staff that did a quick check-in. The building is an older building that is in need of remodel. Only one block away from nightlife center of Harrisburg. On site parking was quick. Generally a pleasant night stay.

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pittsburgh
Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 1 week ago

I had a one night stay here July 17, 2015 and was a little skeptical after some reviews. My daughter and I had a great experience. Front Desk= helpful and accommodating. Room= clean with comfy beds and pillows. Bathroom=clean and shiny with all necessities. Parking valet=convenient for $17.00 a steal..Bar= fun bartender, very attentive while he was getting slammed with... More 

Was this review helpful? Yes 1
Indiana, Pennsylvania
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

The pool was clean, pretty much all the employees were friendly. Valets do a good job. Breakfast was OK and not really any better than you'd get at a place that includes breakfast as part of the rate, although the dude making the omelets did great. Pool was clean and moderately heated. Feels a little cool when getting in but... More 

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Manchester, United Kingdom
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 1 week ago

Spent 2 nights at this hotel in late June. After an initial query with the room we settled in well. The hotel is dated but I am told is due for a refresh later this year. Hence the price is so low. I booked the wrong size room and when we informed receiption it was too small they had no... More 

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Outer Banks, NC
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed 1 week ago

Made reservation for suite 8 MONTHS in advance. Received call DAY OF check in saying they mistakenly double booked room, and I was OUT. (turned out they forgot to book the room for the Bride & Groom for the wedding we were attending so we couldn't complain too much) Gave me regular room and comped one day. 'Toni', Mgr, was... More 

Was this review helpful? Yes
New York
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 3 weeks ago

The staff was the most unfriendly bunch of characters. Very smug and highly unprofessional. Would never recommend this hotel and will never again stay at this hotel. It was the most disappointing experience of my life. They need to fire and rehire.

Was this review helpful? Yes 4
Toni R, Guest Relations Manager at Crowne Plaza Harrisburg-Hershey, responded to this review

Dear Traveler, Thank you for staying with us and taking time to provide us with your honest feedback. I cannot apologize enough for your less than favorable treatment. We do not tolerate rude behavior and are disappointed that our staff treated you rudely. I promise you this has been addressed immediately. We share all comments with the entire staff and... More 

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