Here's the story of how a shopping road trip went terribly wrong, thanks to Best Western. I stayed here from August 27-Aug29 2009 for a shopping road trip. Upon departure, I tried to shop using my credit card only to discover that the card was declined. Upon contacting my credit card company, I discovered that for a two night stay,... more

My mom and I stayed at this hotel last week and neither of us could sleep... It became immediately apparent that the pillows were very old, lumpy, and hard. I finally got comfortable and my legs started itching. I wondered if it was maybe the detergent the hotel used to launder the sheets, but even when I stripped the bed... more

My family and I stayed at Best Western on August 8th. Hannah at the check in desk was absolutely wonderful. We reserved three rooms, and she made sure we were all together with adjoining rooms. The breakfast was great with plenty of fruits etc. The rooms were spotless, beds were comfy with clean crispy linen. The only downside was the... more

Stayed two nights at the Best Western, arrvied around noon on Saturday was too early to check in so went for Lunch at Hoss's next door then a drive into Groove City. Second floor room was ready for 2:30 it has two beds, mini fridge, microwave was clean and fine. Small bathroom but we didn't come here to stay in... more

We had, in January made reservations to stay the The Best Western in Grove city, 2 rooms for 2 nights, we were tkaing our family, and our inlaws. We had stayed at this location on many previous trips. When we arrived at this motel at 11:03 on the night of our reervation we find that the motel did not hold... more

Nice clean hotel, steps away from Prime outlet mall and many restaurants. The staff is really friendly. The free continental breakfast was pretty good, they had a fresh waffle maker and fresh fruit. Bad side: Very thin walls, and we had a loud thumper staying upstairs, but will definitely return again. more

Stayed in this hotel during Canadian March Break from school. Hotel pool is nice and the pool area is very clean and well maintained. Breakfast area is cramped and selection is typical bagels/toast/cereal. The rooms are another story. Our room had 2 double beds which had an unmentionable stain on the sheet. The bathroom was so small my kids had... more

This Best Western is located directly across from the plaza where the Prime Outlet mall is located. It's simple to get to and has restaurants and gas stations all closeby. The hotel check in was quick and easy. The front desk clerk was very polite, friendly, and helpful. There was an indoor pool and hot tub located just off the... more

We stayed at the Best Western because it was so close to the Prime Outlets. There was a construction crew working outside on the new fountain - but this was the only indication of work being done. The first morning we were woke up by several workers in the hall. They were demolishing the hallway ! They were ripping up... more