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Comfort Inn

2.0 of 5
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118 Garrett Dr., Grove City, PA 16127
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Comfort Inn
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Ranked #2 of 4 Hotels in Grove City
A recent review
4 of 5 stars reviewed 3 days ago
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151 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
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Level Contributor
5 reviews
4 of 5 stars Reviewed 3 days ago NEW

We were celebrating our anniversary and the staff went out of their way to make our visit special. Hotel is located directly across from the outlets. Great location, and within close proximity to some fine restaurants. Room was clean and comfortable.

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GrovecityGM, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

Hamilton, Canada
Level Contributor
29 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Chose this hotel for its proximity to The Outlet Mall and where it is on our trip from Florida to Canada. Staff were pleasant, efficient, and helpful. Breakfast was the usual fare, but liked the way the room is organized. Beds were comfortable, but room was very small. Got a deal probably because this was a Sunday night. My biggest... More 

Was this review helpful? Yes 1
GrovecityGM, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

Toronto, Canada
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed only one night. The staff was good and so was the breakfast. Location is very close to the outlet mall. The carpets were a little dirty. At night there was a lot of hallway noise. You Could hear people talking. We asked for a 6:30am wake up call and the phone rang at 6:15. I need all the... More 

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GrovecityGM, General Manager at Comfort Inn, responded to this review

Thank you for your wonderful respones to your stay wiht us. I glad to hear that you will return and that we have achieved your satisfaction. Please be sure to continue recommending us and we hope to see you soon. Thank you General Manager Kimberly Say Balr More 

Virginia Beach, Virginia
Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

Ok customer service was amazing! Very helpful and nice. Room: well once we got past the overwhelming stench of mildew and old water, we were shocked To find out Why the entire carpet was wet. The shower had a 1 inch ledge to catch water and a curtain that was about 3 inches too short! So when a shower was... More 

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GrovecityGM, General Manager at Comfort Inn, responded to this review

Thank you for writing a review and I' m sorry to hear that we did not meet your satisfaction. i hope that you would reconsider staying withus again in the future so that we could try to better serve you next time. Please feel free to contact me personally if you should ever decide to come back and I will... More 

Travelers are raving about these Grove City hotels

Grove City, Pennsylvania
1 review
5 of 5 stars Reviewed 5 weeks ago

My husband I stayed at Comfort Inn while shopping at the outlets in Grove City and were very pleased with the room . We had a room with a whirlpool, and it was so relaxing, also got to use the heated indoor pool, then also enjoyed a wonderful breakfast the next morning!! But I really loved the room , it... More 

Was this review helpful? Yes
GrovecityGM, General Manager at Comfort Inn, responded to this review

Thank you for your most generous response to your stay. We are pleased to hear that your husband and yourself had such a wonderful time and will be returning again. Your generousity kindness helps boost our moral in acheiving guest satisfaction. Thank you General MAnager Kimberly Say Blair More 

Level Contributor
33 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed June 24, 2015

Usually we have pretty good luck with Comfort Inn chains. Unfortunately this was not the case entirely. We were able to check in early which was awesome! We were on our way back from RI to WI and making our annual trip to Grove City to visit family on the way. We had been up since 3:00 am driving so... More 

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GrovecityGM, General Manager at Comfort Inn, responded to this review

Thank you for writing a review I'm sorry to hear that you were still not quite satisified with your stay. I did however speeak with expedia after speeking with your husband and they have refunded your credit card for the full amount and they emailed me with reassurance on the following day that it was refunded. If there is any... More 

Saint Simons Island, Georgia, Usa
Level Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed June 4, 2015

This is a older hotel in the Choice Chain. Sometimes you stay in old gem like this because the price right. The hotel is old but very clean. The staff is courteous and was helpful. For one night stay in this area it was great. Nothing fancy just the basics. Better than high priced hotels on Route 80. We enjoyed... More 

Was this review helpful? Yes
GrovecityGM, General Manager at Comfort Inn, responded to this review

Thank you for the generous response to your recent stay with us. My entire staff and myself can't thank you enough we hope to see you back again in the near future. Thnk you General Manager Kimnerly Say Blair More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed May 31, 2015

Stayed there for 1 night with my wife on the way back to Canada. Pros: Near Grove City Premium Outlets (which suits my wife well), free breakfast (reasonable for the price I paid for the room), free WIFI (strong signal too) in room and in the common area, walking distance (within a few minutes) to a nearby restaurant (Kings), cable... More 

Was this review helpful? Yes
GrovecityGM, General Manager at Comfort Inn, responded to this review

I'm sorry to hear that you did not have an enjoyable stay with us and hope that you will reconsider staying with us again in the near future. I will be using your information you have provided to better serve our future and present guest. If there is anything I can be of assitants to please fel free to contact... More 

Pennsylvania
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed April 14, 2015

The hotel was clean. The breakfast was good and well stocked with plenty of variety. The front desk clerk was a little rude. We were there on business, and several of us arrived at the same time as we had just gotten out of a meeting, and she made comments such as, "So you all just decide to show up... More 

Was this review helpful? Yes 1
GrovecityGM, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to write a review on your most recent stay with us at the Comfort Inn . I apologize for the unfriendliness of the desk clerk upon check in. I will be using your information that you have provided to better train my employees. I hope you will return on your next trip to Grove... More 

Washington DC, District of Columbia
Level Contributor
25 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed April 6, 2015

We stayed at this hotel for one night and made the decision based on value. In this category of hotels I have to say that this place needs to be improved an in need of upgrading in certain areas. I have stayed at other comfort inns during road trips and have to say this one is in the lower end... More 

Was this review helpful? Yes
GrovecityGM, General Manager at Comfort Inn, responded to this review

Thank you for reviewing our hotel I apologize for not meeting your expectations and we are aware of your concerns and are working to fix these problems. We hope you will consider returning so we can better serve you. More 

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