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Comfort Inn

2.0 of 5
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118 Garrett Dr., Grove City, PA 16127
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Comfort Inn
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Ranked #2 of 4 Hotels in Grove City
A recent review
4 of 5 stars Reviewed April 14, 2015
Jerry W Pennsylvania
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143 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Pennsylvania
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 14, 2015

The hotel was clean. The breakfast was good and well stocked with plenty of variety. The front desk clerk was a little rude. We were there on business, and several of us arrived at the same time as we had just gotten out of a meeting, and she made comments such as, "So you all just decide to show up... More 

Was this review helpful? Yes 1
GrovecityGM, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to write a review on your most recent stay with us at the Comfort Inn . I apologize for the unfriendliness of the desk clerk upon check in. I will be using your information that you have provided to better train my employees. I hope you will return on your next trip to Grove... More 

Washington DC, District of Columbia
Senior Contributor
25 reviews 25 reviews
17 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed April 6, 2015

We stayed at this hotel for one night and made the decision based on value. In this category of hotels I have to say that this place needs to be improved an in need of upgrading in certain areas. I have stayed at other comfort inns during road trips and have to say this one is in the lower end... More 

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GrovecityGM, General Manager at Comfort Inn, responded to this review

Thank you for reviewing our hotel I apologize for not meeting your expectations and we are aware of your concerns and are working to fix these problems. We hope you will consider returning so we can better serve you. More 

Itasca, Illinois
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 3, 2015

Traveling though PA and stopped for the night here. Staff was polite and knowledgeable, room was clean and more than adequate in size, TV worked and room, including bathroom wee clean. Breakfast, while nothing out of the ordinary, was hot and tasted good.

Was this review helpful? Yes
GrovecityGM, General Manager at Comfort Inn, responded to this review

Thank you for your generous review on your stay with us at the Comfort Inn. We hope to see you again soon. More 

Homosassa, Florida
Top Contributor
105 reviews 105 reviews
13 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed March 31, 2015

I stayed two nights in this hotel. The staff was very nice and accommodating. on the second night when my children rented a room she gave us adjoining rooms, which was wonderful. The breakfast was very good, but served too late on the weekends. We had to be on the road around 6. The furniture in the rooms is showing... More 

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GrovecityGM, General Manager at Comfort Inn, responded to this review

Thank you for your review on your stay it was greatly appreciated and we will use this information to help improve More 

Oakville, Canada
Reviewer
5 reviews 5 reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed March 19, 2015

We stayed at this hotel for one night. The walls were paper-thin, we could hear everything going on in the rooms around us. There were children laughing and playing in the room next to us at 1 in the morning, people yelling and slamming doors down the hall at 2:30 in the morning -but it sounded like they were all... More 

Was this review helpful? Yes 1
GrovecityGM, General Manager at Comfort Inn, responded to this review

I would like to extend my greatest apologies for your misfortunes while staying at our hotel. I hope you will reconsider staying with us again so that we show how much we do appreciate your satisfaction. I would also like to offer you a 50% off your next stay. Please call me directly at the hotel 724-748-1005 and I will... More 

Travelers are raving about these Grove City hotels

Grove City, Pennsylvania
1 review
5 of 5 stars Reviewed March 14, 2015

If you are going to the outlet mall and need a hotel this is the one to stay at the rooms are clean and spacious the pool is warm and clean and the hotel staff are bar none the best I have ever stayed with thank you Kimberly and Sherry. The breakfast was amazing and they even had complimentary hot... More 

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GrovecityGM, General Manager at Comfort Inn, responded to this review

Thank you sooo very much for your excellent response. We greatly appreciated it. We look forward to serving you again. More 

Lansdale, Pennsylvania, United States
Contributor
13 reviews 13 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed January 17, 2015

While visiting my son at Westminster College, I have stayed in several hotels along the Grove City Preimum Outlets strip. This was my first time staying in the Comfort Inn. I found the room very clean, the desk staff very helpful and the breakfast well done. I was able to get a good deal through Hotel.com. The best bed was... More 

Was this review helpful? Yes 2
GrovecityGM, General Manager at Comfort Inn, responded to this review

Thank you for your generous response to your most recent stay with us. My entire staff greatly appreciated your kind words of encouragement. We hope to see you again soon. General Manager Kimberly Say Blair More 

Ontario Canada
Contributor
16 reviews 16 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed December 2, 2014

Very pleasant staff with comfy beds and clean rooms.Great location ,right across the road from the Preimium outlet mall.Breakfast has lots of variety and friendly staff.Would highly recommend this hotel .

Was this review helpful? Yes
GrovecityGM, General Manager at Comfort Inn, responded to this review

Glad to hear you enjoyed your stay withus and we hope you will return soon. Until then have a great holiday and see you next time. General Manager Kimberly Say Blair More 

Burlington, Canada
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed December 2, 2014

Spent the Thanksgiving weekend at the Comfort Inn, as you can imagine the entire area was swamped with Black Friday Shoppers. As we checked in the front desk manager was on the phone booking a walk in group of 31 rooms but she put them on hold to look after us. I must say that the fact she handle us... More 

Was this review helpful? Yes 1
GrovecityGM, General Manager at Comfort Inn, responded to this review

Thankyou so very much for your excellent response to your stay with us. We are so glad to hear that you really enjoyed everything .We can't wait to see you again. General Manager Kimberly Say Blair More 

Toronto, Canada
Reviewer
3 reviews 3 reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed November 17, 2014

We stayed at the Inn Nov. 15/14. Nice and clean. Had the whirlpool room, worked okay. We found it a little odd that the bathroom did not have the sink in the bathroom. You did your business and you had to go out of the room to wash your hands. This is the first hotel that we stayed at, and... More 

Was this review helpful? Yes 1
GrovecityGM, General Manager at Comfort Inn, responded to this review

Thank you for your excellent response to your stay. We are glad to hear that you enjoyed yourself while staying wiht us. General Manager Kinberly Say Blair More 

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