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Holiday Inn Harrisburg/Hershey

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604 Station Rd., Exit 80 off I-81, Grantville, PA 17028
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1 room 1 guest
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Holiday Inn Harrisburg\/Hershey
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170 Reviews from our TripAdvisor Community

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Traveler rating
    72
    46
    31
    16
    5
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49
31
3
56
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (170)
  • Mar-May only
    (38)
  • Jun-Aug only
    (58)
  • Sep-Nov only
    (42)
  • Dec-Feb only
    (32)
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Tunkhannock, Pennsylvania
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 5 days ago NEW

Stayed here with the family while visiting local attractions. Let me first say the front desk staff is first class. The housekeeping staff were considerate and friendly. That is the best of what the hotel has to offer. We checked in at about 5 pm. Ordered a rollaway it was finally delivered around 9.00. After a reminder call. When it... More 

Was this review helpful? Yes
Lindsey S, Guest Relations Manager at Holiday Inn Harrisburg/Hershey, responded to this review

Dear nickt514, Thank you for taking the time to comment regarding your recent stay and for being an IHG rewards club member. We take all guest comments very seriously and use them as a means of improvement for our future guests. I would first like to apologize for falling so far off the mark. I have shared your comments with... More 

Cambridge, Maryland
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We had 3 rooms for 2 days in the middle of busiest time in Hershey. Very clean. Rooms on our floor had been redone and very nice. The bathrooms a little worn but clean. The staff was very nice and accommodating. Great place for families. You could see they are renovating. We would definitely stay again!!!

Was this review helpful? Yes
Lindsey S, Guest Relations Manager at Holiday Inn Harrisburg/Hershey, responded to this review

Dear Becky W, Thank you for your kind words regarding your recent stay. We strive to have a "Great Hotel, Guest Love." We are glad your family enjoyed the many amenities we have to offer. Thank you again for your kind words and we look forward to serving you in the future. Lindsey Guest Experience Champion More 

Needmore, Pennsylvania
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I booked a reward night at this hotel and had the best time. From the time I checked in through to check out I encountered the most pleasant staff. Nichole at checkin was very pleasant and courteous. The ladies at the saloon was just as wonderful. The staff go out of their way to make your stay pleasant and should... More 

Was this review helpful? Yes
Lindsey S, Guest Relations Manager at Holiday Inn Harrisburg/Hershey, responded to this review

Dear Tiara B, Thank you for your kind words regarding your recent stay. We strive to have a "Great Hotel, Guest Love." I am pleased to hear our staff have a friendly attitude and go out of their way to make your stay special. Thank you again for commenting and we look forward to serving you in the future. Lindsey... More 

Hershey, Pennsylvania
1 review
4 of 5 stars Reviewed 1 week ago

Had the Buffet on 8/20/2015, the food was wonderful, and the service was even better. Especially from our server Marlene. Great job Marlene we had a fantastic time. We will definitely be back again, looking forward to seeing Marlene again.

Was this review helpful? Yes
Lindsey S, Guest Relations Manager at Holiday Inn Harrisburg/Hershey, responded to this review

Dear frogman 184, Thank you for your kind words regarding your recent encounter with our hotel. We strive to have a "Great Hotel, Guest Love." I have passed your comments on to our banquets manager, so she can acknowledge Marlene for her outstanding efforts. Thank you again and we look forward to providing you service in the future. Lindsey Guest... More 

North Arlington, New Jersey
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

The desk staff was very friendly and gave us a room near the outdoor pool and a door that made it very convenient for parking and walking my dog. Being able to order room service was very helpful for breakfast so that my daughter and I didn't have to leave my dog in the room. Three years earlier my daughter... More 

Was this review helpful? Yes
Lindsey S, Guest Relations Manager at Holiday Inn Harrisburg/Hershey, responded to this review

Dear Jgirl515 Thank you for your kind words. We strive to have a "Great Hotel, Guest Love." We try to accommodate everyone that is bringing in pets as we know they are part of the family. Once again, I am glad we could accommodate you and we look forward to serving you in the future. Lindsey Guest Experience Champion More 

Rochester, New York
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Two nights. Two pools, one indoor one outdoor. Room was standard two full beds. Bathroom was clean but in need of updates. Property is in flux as they are renovating and construction was visible. Staff friendly and very helpful for directions and suggestions. We had a group rate and had vouchers for the breakfast, which was ordinary buffet. Scrambled eggs,... More 

Was this review helpful? Yes
Lindsey S, Guest Relations Manager at Holiday Inn Harrisburg/Hershey, responded to this review

Dear Cas155, Thank you for taking the time to comment about your recent stay. We are glad you enjoyed the pool, along with the many other amenities we have to offer. We strive to have a "Great Hotel, Guest Love" and do whatever it takes 24/7 for our guest. Thank you again for commenting and we look forward to serving... More 

Hauppauge, New York
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

Horrible accommodations. Very uncomfortable atmosphere. The hallways were warm in July. Our air conditioner did not work after a long day at Hershey Park. We were moved to a new room, after making several trips to a different floor with all our luggage and a sleeping child in a crib in and out of the elevator.. Room was very cool.... More 

Was this review helpful? Yes 1
Lindsey S, Guest Relations Manager at Holiday Inn Harrisburg/Hershey, responded to this review

Dear Sam S, Thank you for taking the time to comment about your recent stay. We take all guest comments very seriously and use them as a means of improvement. I am very disappointed to hear that our rooms did not meet your expectations. I have looked into the room you were originally in and have maintenance looking into the... More 

New Jersey
Level Contributor
3 reviews
3 of 5 stars Reviewed 2 weeks ago

A ten minute ride to Hershey Park, this hotel is convenient when visiting the area. We were greeted very warmly by the front desk upon check in. We had requested a refrigerator at booking, and luckily one was available. The is one of the only hotels I've stayed in, in a long time, that doesn't have a refrigerator in all... More 

Was this review helpful? Yes
Lindsey S, Guest Relations Manager at Holiday Inn Harrisburg/Hershey, responded to this review

Dear Gmolive, Thank you for commenting regarding your recent stay. We are pleased to hear that you found the location convenient and the staff was friendly. Refrigerators are available upon request and we try to accommodate everyone. We are glad to hear that the elevator did not keep you up as well. Thank you again for commenting and we look... More 

Horseheads
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel has both an indoor and outdoor pool. Just a 10 minute drive from Hershey. Rooms are spacious. There was a slight odor from the air conditioner but nothing overwhelming. Would stay here again if in Hershey area. Nice on site restaurant and bar. The beds were a little hard and smaller than I am used to when traveling.... More 

Was this review helpful? Yes
Lindsey S, Guest Relations Manager at Holiday Inn Harrisburg/Hershey, responded to this review

Dear notahappycamper2, Thank you for taking the time to comment about your recent stay. We appreciate the kind words and strive to have a "Great Hotel, Guest Love." We have started to replace the mattresses in many of the rooms to accommodate our guests. The indoor and outdoor pool are great amenity, especially when traveling with kids. We are glad... More 

South Bound Brook, New Jersey
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I came in with a bowling tournament, we got there a little early, I've never had so much trouble or attitude checking in to a hotel. Any other hotel will at least be able to give you your keys and you can wait until room is ready. My room was away from the rest of the group due to a... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Harrisburg/Hershey, responded to this review

Dear Amber S, Thank you for bringing this to our attention. We take comments such as these very serious and would like to follow up with you. We have sent you a private message in effort to obtain more information. I look forward to hearing back from you very soon. Sincerely, Karen G. Case Manager IHGCare More 

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