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Holiday Inn Harrisburg/Hershey

3.0 of 5 604 Station Rd., Exit 80 off I-81, Grantville, PA 17028
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Certificate of Excellence 2014
Holiday Inn Harrisburg/Hershey
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Holiday Inn Harrisburg/Hershey
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114 reviews from our community

Traveler rating
    56
    29
    17
    10
    2
See reviews for
25
21
1
43
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
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  • French first
  • Any
English first
  • All months
    (114)
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    (22)
  • Jun-Aug only
    (27)
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Hazleton, Pennsylvania
Contributor
12 reviews 12 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

When they say Location, Location, Location it is true. If you want to go to the Hollywood Casino, Hershey Attractions, Indiantown Gap and other area events this is the place to stay. We needed an early check in for medical reasons and the desk said when you get here we will be ready for you! WOW. Excellent desk and staff... More 

Was this review helpful? Yes
Bryan R, Manager at Holiday Inn Harrisburg/Hershey, responded to this review

Dear Radioman1490, Thank you for sharing your comments regarding your event at our facility. Nothing makes us happier than to hear that our staff was able to provide you with exceptional service. We look forward to being a part of your holiday plans for the next 12 years as well! Thank you again for choosing the Holiday Inn, to host... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

Exceptional Service....went over and beyond to make sure all our needs were met. We were ready to open the doors ahead of schedule. Special requests were handled promptly and with a "Smile". This was our second year we chose this venue for the banquet, and will again in the future.

Was this review helpful? Yes
menglish604, General Manager at Holiday Inn Harrisburg/Hershey, responded to this review

Dear Judy F: Thank you for selecting the Holiday Inn Harrisburg Hershey for your banquet needs. We are pleased to host the Palmyra Football Awards Banquet. The Holiday Inn team really appreciates your kind words regarding your experience. Again thank you for your patronage and thank you for taking time to provide a review. Sincerely, Matt More 

MONTOURSVILLE
Senior Contributor
29 reviews 29 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The room they gave me was on the fourth floor, next to a stairwell that led to a unlocked door to the outside. The stairwell door was also not latchable. The handle was also broken on the opposite side. I was mostly upset that my reservation for a king room was not honored, even though my reservation was made weeks... More 

Was this review helpful? Yes
menglish604, General Manager at Holiday Inn Harrisburg/Hershey, responded to this review

Dear DSRN99: Thank your taking time to share your experience with me. I am deeply sorry that we could not honor your request for a king size bed. I will review your comments with our reservation and front desk team members Please accept me sincerest apologies. For future reservations you can request to be away from the highway as you... More 

Marietta, Ohio
Top Contributor
276 reviews 276 reviews
276 hotel reviews
220 helpful votes 220 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I arrived early afternoon for a 10 hour ..huge parking lot easy to get a semi into..the lady that checked me in was very helpful and friendly and welcomed me as a platinum member..I ask for top floor which was not a problem..the entire interior appears to have been recently remodeled ..everything was new..bed was great..room was nicely decorated..well lit... More 

Was this review helpful? Yes
menglish604, General Manager at Holiday Inn Harrisburg/Hershey, responded to this review

Dear teamster175: Thank you for staying at our Holiday Inn. It is pleasing to hear that the staff was courteous and helpful. I am glad that we were able to accommodate your parking needs for your semi. Please keep us in mind for future stays and thank you for your IHG loyalty as a Platinum member of our rewards program.... More 

Greensboro, North Carolina
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

My husband and I booked our room at the last minute and had a great experience. This hotel is a great value. The front desk staff was friendly. There were oatmeal cookies there for us when we arrived the hotel was clean and our bed was comfortable. It also was quiet.The hot breakfast bar which was included offered healthy choices... More 

Was this review helpful? Yes
menglish604, General Manager at Holiday Inn Harrisburg/Hershey, responded to this review

Dear imagolady: Thank you for taking time to comment regarding your experience at our Holiday Inn. I am pleased you had a pleasurable experience and enjoyed the cookies. We look forward to your return. Thank you for your business. Sincerely, Matt More 

Westover, Pennsylvania
Contributor
13 reviews 13 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 15, 2014

We had a conference here again this fall. The food was great and the staff was very friendly. Thank you to Donna for making meals so great and taking such good care of us...especially at the registration desk...she rocks! The set up crew were very accommodating. Thank you Scott and Mike for making the changes we needed. Mike really paid... More 

Was this review helpful? Yes
Dylan S, Manager at Holiday Inn Harrisburg/Hershey, responded to this review

Dear Shasta W, It's so great that our staff went above and beyond for you to make your time with us special. I am also glad you enjoyed the food and that you were well taken care of. I am going to personally speak with Donna, Mike, and Scott to let them know how great of a job they did,... More 

Jerusalem, Yerushalayim, Israel
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 13, 2014

This is one of those places that is too amazing for words. Beautiful rooms and outstanding service makes this place a must stay. Food is outstanding and it's served with a smile. You can order your breakfast for a fair price and have it delivered to your room and at the time you specify. The front desk personnel where wonderful... More 

Was this review helpful? Yes 1
Dylan S, Manager at Holiday Inn Harrisburg/Hershey, responded to this review

Dear Yon H, Thank you so much for taking the time out of your day to review our property. I am so happy that we were able to provide you an excellent stay and that you found our rooms to be extravagant. We can't wait to have you stay with us again! More 

Dover, Delaware
Senior Reviewer
9 reviews 9 reviews
2 of 5 stars Reviewed November 8, 2014

I'll start with the positive. The hotel is clean & staff is very friendly. Parking is sufficient. This is what brought it up to 2 stars. That's where the good ends. We requested a king bed, got 2 doubles. We requested & booked in advanced, they didn't bother to tell us there were no kings available; found out when we... More 

Was this review helpful? Yes
Dylan S, Manager at Holiday Inn Harrisburg/Hershey, responded to this review

Dear RoseMarie E, Thank you for taking the time to submit this review of your recent stay. It's great to hear that you found everything to be clean and that staff to be friendly. I am very sorry that we were not able to provide you with the room that you had initially requested. We will always to try to... More 

Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed November 7, 2014

In looking at the other reviews - have some similar experiences and some not. Found hotel to be generally clean (to standards of other holiday inns) and updated (more so then other holiday inns). My room updated very nicely and overall clean. Linens a little scratchy which just means wear to me. Unbelievable TV still does not transmit cleanly due... More 

Was this review helpful? Yes
Dylan S, Manager at Holiday Inn Harrisburg/Hershey, responded to this review

Dear IamKCN, Thank you for your review. It's great that you found everything to be clean and our staff to be friendly. I am sorry about the issues with our satellite TV service, however from what I understand the service should be fixed very shortly. I do apologize that you were not given the items you requested in a timely... More 

Harrisburg, Pennsylvania
Contributor
13 reviews 13 reviews
13 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 4, 2014

Our local HR association returned to Holiday Inn Grantville for the second year in a row, and once again had a marvelous experience. The banquet and events staff took great care of us, especially Danielle. That woman was everywhere, taking care of even our smallest questions! Also, the hotel was a bit short-staffed the day we were there, and Lindsay,... More 

Was this review helpful? Yes
Dylan S, Manager at Holiday Inn Harrisburg/Hershey, responded to this review

Dear Ski_Lutricia, It's wonderful to hear that you enjoyed everything during your recent conference with us. Your comments regarding our staff are much appreciated and I will be sure to share them with the appropriate staff members. I am sure they will appreciate your kind words as well. We hope to see you again soon! More 

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Additional Information about Holiday Inn Harrisburg/Hershey

Address: 604 Station Rd., Exit 80 off I-81, Grantville, PA 17028
Phone Number:
Location: United States > Pennsylvania > Grantville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Harrisburg/Hershey 3*
Number of rooms: 200
Reservation Options:
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Also Known As:
Holiday Inn Harrisburg/Hershey Hotel Grantville
Holiday Inn Grantville
Grantville Holiday Inn

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