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Holiday Inn Harrisburg/Hershey

3.0 of 5 604 Station Rd., Exit 80 off I-81, Grantville, PA 17028
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Certificate of Excellence 2014
Holiday Inn Harrisburg/Hershey
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Holiday Inn Harrisburg/Hershey
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123 reviews from our community

Traveler rating
    59
    34
    18
    10
    2
See reviews for
27
25
1
45
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
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    (123)
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    (22)
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    (27)
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Baltimore, Maryland
1 review
5 of 5 stars Reviewed 2 weeks ago

I chaperoned a group of ten law enforcement officials for a one night overstay on January 29, and 30, 2015 at your hotel. Most impressive was the professionalism and hospitality presented by Ms. Nicole Houseal and her staff. Although our stay was brief, the impression was lasting and enjoyable. I would easily recommend and offer excellent comment about your service... More 

Was this review helpful? Yes
Bryan R, Manager at Holiday Inn Harrisburg/Hershey, responded to this review

Dear Ken A, Thank you for sharing such wonderful comments. We are glad to see that you and your team enjoyed their time with us. We will be sure to share your comments with the staff, especially Nicole. We look forward to seeing you all again very soon. Bryan More 

Lebanon, Pennsylvania
2 reviews
4 of 5 stars Reviewed 3 weeks ago

Only stayed one night but we had a good time. The kids loved the pool. It was clean and the service was fast and friendly. Close to the casino and restaurants are nice. Had fun at the Winner's Circle, good band and country line dancing was entertaining to watch or do if you can!

Was this review helpful? Yes
Bryan R, Manager at Holiday Inn Harrisburg/Hershey, responded to this review

Trish P, Thank you for sharing your comments regarding your time spent with us. We are glad to see that you enjoyed yourself. Next time plan a longer trip and see the other sights the area has to offer. We look forward to seeing you again soon. Bryan More 

PA
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here for 45th wedding anniversary Here is some bullet points of information: 1. Very close to Penn National Race Track and Hollywood Casino 2. Hotel is very clean and the customer service was excellent!! 3. They have a very nice lounge and live entertainment on certain nights 4. Nice indoor pool with hot tub 5. Good restaurant 6.... More 

Was this review helpful? Yes
Bryan R, Manager at Holiday Inn Harrisburg/Hershey, responded to this review

GolfPA, First and foremost congratulations on your very special anniversary. Thank you for choosing us to be a part of such a special event. We are please to see you enjoyed it, and we would be happy to be a part of you special day for years to come. Thank you for taking the time to share your comments, and... More 

Port Matilda, Pennsylvania
2 reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

My ninth year for helping with the conference event at this location. Every person at this Holiday Inn has exceeded expectations. Starting with check in, the front desk was sincerely friendly and helpful. Sherry and Jordan were spectacular when dining at the hotel restaurant...and the food was outstanding. Sharon took great care in our group lunch. Bianca had our room... More 

Was this review helpful? Yes
Bryan R, Manager at Holiday Inn Harrisburg/Hershey, responded to this review

Ra H, Thank you so much for taking the time to review our property. We are very happy to see that your event was a success, and we look forward to many more years! We will share your comments with out entire staff and celebrate those you mentioned specifically. Thank you again. Bryan More 

PA
Senior Contributor
37 reviews 37 reviews
17 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Room was clean and bed was comfortable. The pool area is very nice and also has a large hot tub. This location also has a bar and restaurant on location. Short drive to casino located at this Interstate exit.

Was this review helpful? Yes
Bryan R, Manager at Holiday Inn Harrisburg/Hershey, responded to this review

handymanUSA, We are please to see that you were able to enjoy the many amenities we have to offer. It is important to us that our guests enjoy their time with us, and more importantly look forward to visiting us again. We hope to see you again soon! Thanks, Bryan More 

pa.
Senior Contributor
43 reviews 43 reviews
28 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed January 15, 2015

My wife and I stayed here for 1 night in January and were very pleased with our stay. As IHG platinum members we were upgraded and stayed in a 2 floor suite with spiral staircase that appeared to be fairly recently renovated which gave it a clean, modern, spacious appeal . The only thing that kept me from giving it... More 

Was this review helpful? Yes
Bryan R, Manager at Holiday Inn Harrisburg/Hershey, responded to this review

deanroc, Thank you for taking the time to share your comments with us. As an IHG Rewards Club Platinum member thank you for your loyalty to IHG. With all the options out there we always love to see our rewards members reach such a level of loyalty, and know that we were able to help make your visit memorable. Please... More 

Macungie, Pennsylvania
Senior Contributor
25 reviews 25 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed January 13, 2015

We stayed here over Christmas with a large family. They were very accommodating seating us together at meals. The free breakfast included with our room could not be beat(anything on the menu). We had rooms with 2 doors; one that led right out to the pool area!! I wish we would have known that dogs are welcome for a small... More 

Was this review helpful? Yes
Bryan R, Manager at Holiday Inn Harrisburg/Hershey, responded to this review

Dear Laura S, Thank you for choosing us for your holiday escape! We are very happy that we were able to make the holidays special for your group. I do apologize for the communication error in regards to the hours of the restaurant. We look forward to providing you the 5 star service you should expect from us next Christmas,... More 

Pomona
Top Contributor
90 reviews 90 reviews
11 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed January 9, 2015

We stayed here for a wedding on the 31st. The lobby was large with a nice TV. The rooms were very spacious and clean. Well worth the price we paid. The front desk service could use improvement. They were NOT the friendliest or most helpful we have seen, but all in all we had a pleasant stay.

Was this review helpful? Yes
Bryan R, Manager at Holiday Inn Harrisburg/Hershey, responded to this review

Dear Jeff264, Thank you for sharing your comments with us. I am glad to see that you enjoyed your time with us, but very upset to see the comments related to our staff. As you can see by many previous comments we typically exceed customer expectations in regards to our staff. I will surely share your comments with them to... More 

Harrisburg pa
Top Contributor
55 reviews 55 reviews
12 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed December 27, 2014

We always eat here for Christmas, when we are in the state at this time. The food is fabulous, with a great selection of shrimp, steamed clams, beef, turkey, ham, ribs & fish, plus all the trimmings..... plus salmon, too. BUT, what has happened to the service? Our server stated she was "taking care of us". An under statement. We... More 

Was this review helpful? Yes 1
Bryan R, Manager at Holiday Inn Harrisburg/Hershey, responded to this review

Dear Travellsmart, We are very sorry to hear about the service issue you experienced at our property. I would like to request that you contact us directly so we can get more information to ensure this does not happen again. Please contact either our food and beverage manager Mike Long or our restaurant manager Brett Moyer, by calling the hotel... More 

Hazleton, Pennsylvania
Contributor
13 reviews 13 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 16, 2014

When they say Location, Location, Location it is true. If you want to go to the Hollywood Casino, Hershey Attractions, Indiantown Gap and other area events this is the place to stay. We needed an early check in for medical reasons and the desk said when you get here we will be ready for you! WOW. Excellent desk and staff... More 

Was this review helpful? Yes
Bryan R, Manager at Holiday Inn Harrisburg/Hershey, responded to this review

Dear Radioman1490, Thank you for sharing your comments regarding your event at our facility. Nothing makes us happier than to hear that our staff was able to provide you with exceptional service. We look forward to being a part of your holiday plans for the next 12 years as well! Thank you again for choosing the Holiday Inn, to host... More 

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Additional Information about Holiday Inn Harrisburg/Hershey

Address: 604 Station Rd., Exit 80 off I-81, Grantville, PA 17028
Phone Number:
Location: United States > Pennsylvania > Grantville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Harrisburg/Hershey 3*
Number of rooms: 200
Reservation Options:
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Also Known As:
Holiday Inn Harrisburg/Hershey Hotel Grantville
Holiday Inn Grantville
Grantville Holiday Inn

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