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Holiday Inn Harrisburg/Hershey

3.0 of 5 604 Station Rd., Exit 80 off I-81, Grantville, PA 17028
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Certificate of Excellence 2014
Holiday Inn Harrisburg/Hershey
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Holiday Inn Harrisburg/Hershey
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110 reviews from our community

Traveler rating
    53
    28
    16
    10
    3
See reviews for
25
20
1
41
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • French first
  • Any
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  • All months
    (110)
  • Mar-May only
    (22)
  • Jun-Aug only
    (27)
  • Sep-Nov only
    (41)
  • Dec-Feb only
    (20)
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Los Cabos, Mexico
2 reviews
1 of 5 stars Reviewed yesterday NEW

I stayed at this hotel and in this town for a few days and felt like I was treated differently because of my race. The night started with a request to change my room that was on the 1st floor, not secure and across from the elevators. They don't tell you that the first floor exterior doors do not lock.... More

Was this review helpful? Yes
Westover, Pennsylvania
Contributor
13 reviews 13 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

We had a conference here again this fall. The food was great and the staff was very friendly. Thank you to Donna for making meals so great and taking such good care of us...especially at the registration desk...she rocks! The set up crew were very accommodating. Thank you Scott and Mike for making the changes we needed. Mike really paid... More

Was this review helpful? Yes
Dylan S, Manager at Holiday Inn Harrisburg/Hershey, responded to this review

Dear Shasta W, It's so great that our staff went above and beyond for you to make your time with us special. I am also glad you enjoyed the food and that you were well taken care of. I am going to personally speak with Donna, Mike, and Scott to let them know how great of a job they did,... More

Jerusalem, Yerushalayim, Israel
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This is one of those places that is too amazing for words. Beautiful rooms and outstanding service makes this place a must stay. Food is outstanding and it's served with a smile. You can order your breakfast for a fair price and have it delivered to your room and at the time you specify. The front desk personnel where wonderful... More

Was this review helpful? Yes 1
Dylan S, Manager at Holiday Inn Harrisburg/Hershey, responded to this review

Dear Yon H, Thank you so much for taking the time out of your day to review our property. I am so happy that we were able to provide you an excellent stay and that you found our rooms to be extravagant. We can't wait to have you stay with us again! More

Dover, Delaware
Senior Reviewer
9 reviews 9 reviews
2 of 5 stars Reviewed 2 weeks ago

I'll start with the positive. The hotel is clean & staff is very friendly. Parking is sufficient. This is what brought it up to 2 stars. That's where the good ends. We requested a king bed, got 2 doubles. We requested & booked in advanced, they didn't bother to tell us there were no kings available; found out when we... More

Was this review helpful? Yes
Dylan S, Manager at Holiday Inn Harrisburg/Hershey, responded to this review

Dear RoseMarie E, Thank you for taking the time to submit this review of your recent stay. It's great to hear that you found everything to be clean and that staff to be friendly. I am very sorry that we were not able to provide you with the room that you had initially requested. We will always to try to... More

Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

In looking at the other reviews - have some similar experiences and some not. Found hotel to be generally clean (to standards of other holiday inns) and updated (more so then other holiday inns). My room updated very nicely and overall clean. Linens a little scratchy which just means wear to me. Unbelievable TV still does not transmit cleanly due... More

Was this review helpful? Yes
Dylan S, Manager at Holiday Inn Harrisburg/Hershey, responded to this review

Dear IamKCN, Thank you for your review. It's great that you found everything to be clean and our staff to be friendly. I am sorry about the issues with our satellite TV service, however from what I understand the service should be fixed very shortly. I do apologize that you were not given the items you requested in a timely... More

Harrisburg, Pennsylvania
Contributor
13 reviews 13 reviews
13 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Our local HR association returned to Holiday Inn Grantville for the second year in a row, and once again had a marvelous experience. The banquet and events staff took great care of us, especially Danielle. That woman was everywhere, taking care of even our smallest questions! Also, the hotel was a bit short-staffed the day we were there, and Lindsay,... More

Was this review helpful? Yes
Dylan S, Manager at Holiday Inn Harrisburg/Hershey, responded to this review

Dear Ski_Lutricia, It's wonderful to hear that you enjoyed everything during your recent conference with us. Your comments regarding our staff are much appreciated and I will be sure to share them with the appropriate staff members. I am sure they will appreciate your kind words as well. We hope to see you again soon! More

Carlisle, Pennsylvania
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

The PHA has been returning to the Holiday Inn Harrisburg (Grantville) for a number of years. The reasons are pretty basic: The Sales personnel help us arrange a great affair; The front desk staff is very professional; The banquet staff never ceases to amaze me with their efficiency and customer service: The food is great; and the facility is neat... More

Was this review helpful? Yes
Dylan S, Manager at Holiday Inn Harrisburg/Hershey, responded to this review

Dear John P, Thank you so much for your wonderful comments about our staff and service. We are always happy to take care of our guests and I am very happy we have been able to continually impress you throughout the years of you coming here. We look forward to your next stay with us. More

2 reviews
3 of 5 stars Reviewed 3 weeks ago

My wife and daughter took me to Hershey Park for my birthday and we stpend two nights at this property. Once my wife reserved the room online, she called the hotel directly to request for an upg to King bed and she was told that there weren't any available, yet online when my wife checked they seem to be available.... More

Was this review helpful? Yes
Dylan S, Manager at Holiday Inn Harrisburg/Hershey, responded to this review

Dear Abrash K, I appreciate you taking the time the review our property. I apologize that we did not have a king bed available to you when you first arrived. We will try and accommodate any request our guests have, but unfortunately sometimes things are out of our control. I am happy, however, that we were able to then provide... More

Reading, Pennsylvania
Senior Contributor
42 reviews 42 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Recently attended a conference here. Upon arrival was informed the king size we requested would not be available until around 4pm. As I needed to change clothes for a 3pm meeting the girl at the desk informed me that they could give me a double bed right away. Banquet meals both fri and sat evenings were better than any hotel... More

Was this review helpful? Yes
Dylan S, Manager at Holiday Inn Harrisburg/Hershey, responded to this review

Dear OrangeBear1479, It is wonderful to hear that you found all of our food options to be excellent. We use quality ingredients in the food we prepare and the kitchen staff is very skilled at providing consistent quality food. I will be sure to inform them of your comments and let them know to keep up the good work. Thank... More

Brooklyn, New York
Senior Contributor
32 reviews 32 reviews
16 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed October 20, 2014

We did a family trip to Hershey Park and choose to stay here for 2 nights. around a 10/15 min drive from Hershey Park. Check in was quick, front desk very helpful. we took out around 15 rooms, and we had them all in the same area. i had the 2 floor suite. was very nice and clean, nothing fancy.... More

Was this review helpful? Yes
Dylan S, Manager at Holiday Inn Harrisburg/Hershey, responded to this review

Dear Madrich36, I do not know where to start when it comes to thanking you for your review. Everything you liked about our property are things that we work very hard to make sure our guests enjoy. I am very happy that our hard work has been noticed. Thank you so much for taking the time to submit this review... More

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Additional Information about Holiday Inn Harrisburg/Hershey

Address: 604 Station Rd., Exit 80 off I-81, Grantville, PA 17028
Phone Number:
Location: United States > Pennsylvania > Grantville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Harrisburg/Hershey 3*
Number of rooms: 200
Reservation Options:
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Also Known As:
Holiday Inn Harrisburg/Hershey Hotel Grantville
Holiday Inn Grantville
Grantville Holiday Inn

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