Dirty, outdated, couldn't get room service or anything to eat after 11pm at the restaurants in the hotel. Key didn't work, pool looks like dishwater( don't believe the website, people!) Outside pool is next to a PARKING LOT!!!! Not to mention it is SO small, and has hardly any chairs. Breakfast left alot to be desired, staff needs to be...
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My name is Rich Gold, the hotel manager, and I am responding to apologize for the disappointments you experienced during your recent stay with us.
We normally provide a much better level of service and experience for our guests.
We do appreciate the specifics given, to provide us direction on where we need to reapply resources to avoid such reoccurances....