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Comfort Suites

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450 Station Road, I-81 at exit 80, Grantville, PA 17028
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1 room 1 guest
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231 Reviews from our TripAdvisor Community

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Traveler rating
    47
    53
    41
    36
    54
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (50)
Date | Rating
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  • French first
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  • All months
    (231)
  • Mar-May only
    (43)
  • Jun-Aug only
    (108)
  • Sep-Nov only
    (46)
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    (34)
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There are newer reviews for Comfort Suites
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Flemington, New Jersey
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed September 6, 2010

We payed $111 for one night stay at this hotel for a room with 2 beds, a dirty refrigerator and filthy sofa bed. Upon check-in, the desk clerk was annoyed that we had arrived and he literally grunted his way through the process then sent us the wrong way to the elevator. We were exhausted after spending the day at... More 

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gmpa295, General Manager at Comfort Suites, responded to this review

I wanted to take the time to apologize to you and your family for your visit to us. Our sofas and sofa beds will all be replaced in the coming months to provide a more clean and comfortable experience. I hope if you travel to Hersheypark or the other area attractions you will stay with us again. More 

Oldsmar
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed September 5, 2010

Room had loud traffic sounds all day and night from highway. It is convenient to highway but rooms need to be better insulated.

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gmpa295, Guest Relations Manager at Comfort Suites, responded to this review

We appreciate that you shared your thoughts regarding your stay in our hotel even though they are not entirely positive. We take all comments and insights regarding our service seriously and appreciate them. We use them as a tool to improve our Hotel and our guests experiences. Having said that, rest assured that what you have shared will be considered... More 

Northern Virginia
Level Contributor
36 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
2 of 5 stars Reviewed September 2, 2010

We stayed here two years ago (2008) for an overnight at Hershey Park and again this year. I should have come back and read my own 2008 review first! The place has not improved much. On one hand, I didn't find it to be as dirty, on the other hand, there were two big issues: 1) our room this time... More 

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gmpa295, Guest Relations Manager at Comfort Suites, responded to this review

Thank you for sharing your thoughts about your stay in Comfort Suites. We understand that you had difficulties during your stay with us but we hope that this does not hinder you from coming back as we have been improving our facilities and amenities in order to serve guests better. We are considering everything you wrote as suggestions on making... More 

East Hartford, Connecticut
1 review
5 of 5 stars Reviewed August 19, 2010

We recently had a family reunion at the facility and all had a great time there. The facility is well kept and the suites were good sized and did have all the amenities that traveling families require [micro wave, refrigerator, ions, hair dryers, exercise room, indoor pool, etc]. The entire staff [from the front counter to the service staff] was... More 

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New York City, New York
Level Contributor
40 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
1 of 5 stars Reviewed August 18, 2010

So sorry I didn't check this website before booking. AAA will be hearing from me for giving this dump a 3 diamond rating. So dirty I won't even bring my bags in the house. Everything needs to be replaced. We were so grossed out we cut our trip short. I'm not sure what kind of bug it was, but something... More 

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Quantico, Virginia
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed August 10, 2010

The hotel is located conveniently near Hershey Park, but that means that it is fully of families with children of all ages that come and go all throughout the night. We also were there because we were visiting Hershey Park, so the noise really didn't bother us. If we were staying for any other reason, it may bother me. The... More 

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New Jersey
Level Contributor
89 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
2 of 5 stars Reviewed August 9, 2010

We checked into the hotel to find that our bathroom ceiling had a gaping hole in it, with some pipework wrapped in toweling. Yuck! But as the hotel was full, there was no where to move. We proceeded to the pool area that was filthy, with stains on the pool floor, sand in the pool, and stained walls/floor of the... More 

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Glens Falls, New York
1 review
1 of 5 stars Reviewed August 3, 2010

This place is filthy from top to bottom. A strong mildew smell wafts throughout the hallways, my 9 yearold was in the room 1 minute and said it smells like a dog in here(and it did). The floors , the elevators, the lobby and the rooms are just plain dirty. Breakfast was very poor I only dared to have coffee,... More 

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Parsippany, New Jersey
1 review
2 of 5 stars Reviewed August 2, 2010

Stayed at this Hotel after hearing mixed reviews. The room: I found bottle caps under the Sofa bed, light over sink flickered and the hair dryer didn't work. Went to the front desk to let them know, the guy gave me a hair dryer to plug in to the wall and they never came to fix either problem. The room... More 

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Hartford, Connecticut
1 review
1 of 5 stars Reviewed July 30, 2010

I stayed here with my husband and two young children. All I can say is that it was filthy. It looked like the room had never been cleaned. Rugs were dirty, stained and not vacuumed. Bathroom was dirty as well. The shower/tub was not clean, hairs found in tub and on bathroom floor. I had to take a cold shower... More 

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