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Comfort Suites

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450 Station Road, I-81 at exit 80, Grantville, PA 17028
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224 Reviews from our TripAdvisor Community

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Traveler rating
    46
    53
    38
    35
    52
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102
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
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There are newer reviews for Comfort Suites
See the most recent reviews
Hoboken, New Jersey
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
2 of 5 stars Reviewed July 9, 2011

My family has stayed at this Comfort Suites twice, and both times the pool was unusable. The first time the pool was filled with brown water. The desk clerk claimed there was a problem with the municipal water. We suggested to him that we should receive a discount, since the pool was unusable. He refused our request for a discount.... More 

Was this review helpful? Yes 2
gmpa295, Guest Relations Manager at Comfort Suites, responded to this review

We appreciate that you chose to stay at Comfort Suites during your visit in Pennsylvania but we are sad to hear that you were somehow discomforted during your stay. We also thank you for pointing out which parts of our services you deemed in need of improvement and we'll look into them right away. We hope that you decide to... More 

Wappingers Falls, New York
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed July 9, 2011

I know that everyone is worrying about this hotel from all the bad reviews. But, don't worry, it's a great hotel! Right when we got here, our rooms got cleaned. The service was great, and we got the directions to Hershey Park. The room is very clean, and good furniture. The AC makes the room very cool. There is an... More 

Was this review helpful? Yes 2
gmpa295, Guest Relations Manager at Comfort Suites, responded to this review

We appreciate that you chose to spend your vacation in Pennsylvania at our hotel. We also would like to thank you for your kind words in your review. Thank you for appreciating our service and mentioning which parts of your stay in our hotel you liked. We are continuously improving our facilities and services to make sure that all guests... More 

Washington DC, District of Columbia
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed June 15, 2011

This hotel can use new sofa/sleeper bed and carpet. Stayed at Comfort suites June 10-11 the room was clean, but the furniture was awful. The sofa was so dingy/dirty someone would be a fool to sleep on that sofa bed. We had two different rooms the same in both with the furniture. The carpet could use a good cleaning too.

Was this review helpful? Yes
gmpa295, Guest Relations Manager at Comfort Suites, responded to this review

Thank you for staying with us during your trip to Pennsylvania. We appreciate that you took time to make a review on our hotel and that you pointed out which parts we need to improve on. Rest assured that all comment is being taken seriously and that we will look into what you have mentioned and do what is necessary.... More 

Philadelphia, Pennsylvania
Level Contributor
34 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
2 of 5 stars Reviewed June 11, 2011

The rooms looked like they hadn't been remodeled in 30 years. The air conditioning was loud and ineffective in our "suite". BTW, their definition of a "suite" is a room with a couch and TV in it, no divider, no separation. My favorite part of our stay is that they had no towels! How do you run a hotel without... More 

Was this review helpful? Yes 1
gmpa295, Guest Relations Manager at Comfort Suites, responded to this review

We appreciate that you chose to stay at Comfort Suites during your holiday in Pennsylvania. Also, we would like to thank you for your time in making a review on your stay with us. We also appreciate that you mentioned which parts of our services and facilities you think needs improvement in order for guests to feel more comfortable in... More 

NJ
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed June 10, 2011

Have no fear, book this hotel! Friendly staff, excellent location, excellent price. I don't know how this place could get any negative reviews. The location cannot be beat, 2 seconds off of I-81. 5 minutes to the Hollywood Casino & 10 - 12 minutes to Hershey Park. Rooms - Super clean, A/C super cold in the room. Flat screen tv.... More 

Was this review helpful? Yes 1
gmpa295, Guest Relations Manager at Comfort Suites, responded to this review

We would like to thank you for deciding to stay at Comfort Suites during your vacation in Pennsylvania. We also appreciate you taking time to write a review on your stay. We are glad that you enjoyed your vacation and that you found our services and facilities desirable. Trust that we will continue improving our services to suit the needs... More 

Greenwood, South Carolina
Level Contributor
26 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed May 28, 2011

This Comfort Suites is an easy on/off point for I-81. It is about 7 miles from Hershey, Pa. My wife and I enjoyed a 4 night stay here while on vacation. This was a nice motel, though not as nice as some other Comfort Suites I have stayed at. The tile in our bathroom was cracked, though not coming up.... More 

Was this review helpful? Yes 2
gmpa295, Guest Relations Manager at Comfort Suites, responded to this review

We appreciate that you took time to make a review on your stay at Comfort Suites and that you enjoyed your vacation with us. We are glad that you found your stay with us enjoyable and we would also like to thank you for sharing your insights regarding our staff, services and facilities. More 

Winston Salem, North Carolina
Level Contributor
256 reviews
203 hotel reviews
common_n_hotel_reviews_1bd8 152 helpful votes
3 of 5 stars Reviewed May 24, 2011

Initially I was very impressed with this property. Nice lobby area, marble floors, it looked more like an older Marriott than a Choice property. I arrived at 1 am so it was pitch black outside. The room was nice upon first entering, oversized with sofa and seating area and 2 double beds. Had micro/fridge combo and coffee maker. The furniture... More 

Was this review helpful? Yes
gmpa295, Guest Relations Manager at Comfort Suites, responded to this review

On behalf of everyone who works at Comfort Suites, we would like to thank you for choosing to stay with us during your vacation in Pennsylvania. I would like to personally thank you for taking time to write a review regarding your stay and for your kind words. We appreciate that you found your stay rather enjoyable and our amenities... More 

East Brunswick, New Jersey
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed May 22, 2011

Second stay for a driving weekend in Pa. Conveniently located off Hwy and near Hollywood casino for evening entertainment. Room was clean and comfortable. If you are a light sleeper ask for room that is not on the hwy side. Good breakfast.

Was this review helpful? Yes
gmpa295, Guest Relations Manager at Comfort Suites, responded to this review

Thank you for creating a review regarding your stay at Comfort Suites. We are glad that you found your stay at our hotel a comfortable one. More so, we would like to thank you for choosing to make Comfort Suites your home away from home while you're in Pennsylvania and we hope that you decide to stay with us again.... More 

Yorkshire, England
Level Contributor
59 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed May 10, 2011

We stayed here by chance having got in a mess trying to find a decent hotel in Harrisburg whose rates didn't require a second mortgage. The rate was good and the rooms were clean, spacious and well equipped. Breakfast was excellent and the staff were really friendly and helpful. A great hotel for an overnight stop.The only snag for us... More 

Was this review helpful? Yes 1
gmpa295, Guest Relations Manager at Comfort Suites, responded to this review

It's rather delightful that you found our hotel by chance and even more gratifying that you found your stay enjoyable. We appreciate that you took time to make a review regarding your stay and that you shared kind words for our hotel. We hope that you choose to stay with us again when you vacation in Pennsylvania and we are... More 

PA
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed March 28, 2011

Went for a business conference and paid under $70 for a corporate rate. Probably would not pay much more. The rooms were very clean and a decent size although somewhat smaller than other "suite" hotels. Location is good to the casino and I believe a short trip to Hershey. It is located right next to the interstate and it is... More 

Was this review helpful? Yes 1
gmpa295, Guest Relations Manager at Comfort Suites, responded to this review

Thank you for staying with us during your vacation in Pennsylvania. We appreciate that you took time to write a review regarding your stay and that you relatively found your stay with us comfortable. We are glad that you were open about sharing your insights regarding your stay and that you have pointed out parts in which we may improve... More 

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