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Comfort Suites

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450 Station Road, I-81 at exit 80, Grantville, PA 17028
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226 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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There are newer reviews for Comfort Suites
See the most recent reviews
new york
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
2 of 5 stars Reviewed 4 weeks ago

The hotel is ok, but for the class it pales in comparison to a Hampton Inn or Garden Inn. The mattresses are extremely soft and could use upgrades. The breakfast room was infested with black flies and could use an exterminator. Common areas were not kept clean. In the year 2015, it is hard to imagine a note still connecting... More 

Was this review helpful? Yes
ComfortS_Grantville, Director of Sales at Comfort Suites, responded to this review

Hello smrnj, Thank you for the taking the time to leave us feedback on your recent stay with us. I am glad you brought the HDMI cables to our attention, and will gladly pass on your comments to the Owner. We do have an exterminator, but with breakfast being close to our front door and this time of year, black... More 

1 review
2 of 5 stars Reviewed 4 weeks ago via mobile

With reading the reviews I was looking forward to a good hotel and stay... Not the case. I asked for crib and when it came the mattress was wet and moldy. So gross! Then my girlfriends family found a rust screw in her hot tub that her kids could of been hurt on. There is a nice entrance way but... More 

Was this review helpful? Yes
ComfortS_Grantville, Manager at Comfort Suites, responded to this review

Dear Jnkmommy0713, Please allow me to apologize on behalf of the hotel and staff in regard to your recent stay with us. We will definitely be addressing the situation with the cribs, and screw in the hot tub with our housekeeping department. We hope to make the situation right by welcoming you back to our property to provide us with... More 

Florida
Level Contributor
111 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed June 8, 2015

This is a really nice place, very quiet even though it is right on the Internet. I thought our bed had an old mattress, we rolled together, it sunk in the middle, but other than that real nice. Loved having the extra space.

Was this review helpful? Yes 1
ComfortS_Grantville, Manager at Comfort Suites, responded to this review

Hello Annatha, Thank you for leaving us feedback on your recent stay at the Comfort Suites Grantville. We are pleased to hear you were able to experience our hotel, and I will pass on your comments to the housekeeping department to check the mattresses. We do sit right off the highway for easy access to our hotel, causing minor highway... More 

Salem, Indiana
Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed June 4, 2015

This is a clean, quiet hotel in a good location. We checked in on 6-4-15, and was greated by the friendly gentleman at the front desk. Our room was in good repair and clean. The kids enjoyed the pool. The grounds and common area were also clean and in good repair.

Was this review helpful? Yes 1
ComfortS_Grantville, Manager at Comfort Suites, responded to this review

Hello Wheeler207, Glad you were able to stop on by! We sit right off Exit 80 and are a convenient location to just pull over to. We are pleased to hear the kids enjoyed our indoor heated salt water pool, and you noticed our overall cleanliness. I will definitely pass on your kind compliments to the staff. Thank you for... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 6, 2015

My husband and I stayed at this hotel during a wedding weekend. Very clean, courteous staff, and the suite was huge with a 2 person whirlpool! It was so relaxing and only $96 a night for the suite! The only thing that was odd was a leak coming through to our bathroom from the upstairs. Once I notified the staff,... More 

Was this review helpful? Yes 1
ComfortS_Grantville, Manager at Comfort Suites, responded to this review

Hello Jennifer, Thank you for taking the time to leave us feedback on your recent stay. We are pleased to hear you found our hotel clean and were able to relax during the wedding week in our jacuzzi tubs. I will absolutely pass on your kind compliments to the staff in regard to your stay with us. Again, thank you... More 

Hendersonville, North Carolina
Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed March 24, 2015

Price was right, king size room availability. Roomy suite. Comfortable bed ,clean. Shower head too low but water nice and hot. Good breakfast included. Desk clerk friendly, efficient and good restaurant recommendation although not too many restaurants in immediate area. Would stay again

Was this review helpful? Yes 2
Rajan V, General Manager at Comfort Suites, responded to this review

Dear Good "Choice", Thank you for taking the time to write an online review of our hotel and noticing our comfortable/ spacious room accommodations. We have an exception team here and we strive for 100% guest satisfaction while providing exceptional service along with clean room accommodations. We hope that when you are in the Harrisburg/Hershey area again, you will stay... More 

Pittsburgh, Pennsylvania
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed March 5, 2015

Early check in. Fast and friendly. The gentleman at the front desk was the picture of customer service. He was very concerned with the room that was ready early that there may be highway noise. He offered a different room if it was to noisy. We assured him that we would be fine with the room. He called for a... More 

Was this review helpful? Yes 1
Rajan V, Manager at Comfort Suites, responded to this review

Hi, Thank you so much for such a wonderful review, I will share your comment with my entire team. We hope that you will be back in future and enjoy our friendly service again. Have a wonderful spring to you. More 

Harrisburg, Pennsylvania
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 1, 2015

The prices are amazing for the stay you get so much for under 120 dollars. The breakfast was way better then most places i have stayed and the Customer services was out standing. I only wish i could have stayed longer, and had a longer vaction. Thanks to you guys for helpping make a weekend stay unforgetable. will stay again... More 

Was this review helpful? Yes 1
Rajan V, Manager at Comfort Suites, responded to this review

Hi, Thank you so much for wonderful review. I am so glad that you enjoyed your stay with us and hope to see you back in future. More 

Level Contributor
26 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed February 24, 2015

We were here for the Motorama event on 2/21/15. This hotel was nice but could use some TLC. Some of the fixtures and things in the room/bathroom were loose and falling off the wall. The pool was operational but no hot tub. The snack bar had very few items for purchase. The vending machines worked hit or miss and the... More 

Was this review helpful? Yes 1
Rajan V, Manager at Comfort Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Grantville - Hershey North. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding vending and game machines, maintenance issues in room and pool hot tub on your recent visit. I have shared your feedback with... More 

San Bernardino, California
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed February 16, 2015

One of the elite hotels I have every stayed at by far! Proximity of everything you need and want on any on a couple to weeks away from home. The staff is what makes it such a lovely stay, very polite and "johnny on the spot" when it comes to your needs. Over all a very pleasent place!!!!!!Will be back... More 

Was this review helpful? Yes 1
Rajan V, General Manager at Comfort Suites, responded to this review

Thank you so much for wonderful review. I will share your reveiw with my team in next meeting so that they can keep up their spirit. Hope to see you back in future. More 

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