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Comfort Suites

2.5 of 5 450 Station Road, I-81 at exit 80, Grantville, PA 17028
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Comfort Suites
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204 reviews from our community

Traveler rating
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    47
    34
    32
    50
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92
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19
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
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Windsor, Pennsylvania
1 review
5 of 5 stars Reviewed 4 weeks ago

Very nice Hotel with a friendly staff. It is located close to everything we like to enjoy while away from home such as casino, parks, museums, shopping and Restaurants. The price for a Jacuzzi room was a lot less than most. It had lots of space for a hotel room. Great free breakfast to top it off! It was perfect... More 

Was this review helpful? Yes
Cheryl T, General Manager at Comfort Suites, responded to this review

Tim: Thank you for the fantastic review! I am glad you enjoyed your anniversary get away with us! The whirlpool rooms are very spacious and perfect for a romantic getaway! We hope to see you again next year on your anniversary if not before! More 

Mechanicsburg, Pennsylvania
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 13, 2014

We stay at this hotel for business purposes, but it is easy for pleasure too as there are lots of sites to see around. We have held a meeting at the hotel for the past few years. It is very easy to book, they are incredibly accommodating. Cheryl is the new GM there. She is giving it her all to... More 

Was this review helpful? Yes
Cheryl T, General Manager at Comfort Suites, responded to this review

John: Thank you so much for the fantastic review! It was a pleasure doing business with you and your associates and I am looking forward to your return next year. I truly enjoy working here, I have a fantastic team and it is wonderful watching things improve. I will share your wonderful comments with everyone. Have a great holiday season! More 

North Canton, OH
Senior Contributor
37 reviews 37 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed November 1, 2014

we stayed here twice now and it is a very clean, comfortable place, adequate free breakfast. Staff very nice! You should ask for a room facing the street as the backrooms face the highway and the noice of traffic is bad.

Was this review helpful? Yes
Cheryl T, General Manager at Comfort Suites, responded to this review

Dear Lucy: Thank you for for the great review! We appreciate you choosing to stay with us when visiting the Hollywood Casino and we look forward to seeing you again soon! More 

Freehold, New Jersey
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 21, 2014

My first trip to this area. Close to Hershey Park and Hollywood Casino, but away from the congestion. First impressions count and I did notice how SAFE and Clean the parking area was. This set the tone- all areas of the hotel were very clean-all times of day. The room was larger than some of my previous apartments. Comfortable couch... More 

Was this review helpful? Yes
Cheryl T, General Manager at Comfort Suites, responded to this review

Margaret: Thank you so much for taking your valuable time to complete this review! We love hearing from our guests and are thankful for your feedback! We look forward to seeing you again soon :-) More 

RI
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed October 5, 2014

We have stayed at this hotel several times and like it very much. We went for a long weekend w/my in laws and requested rooms on the same floor and next to each other, this was done, as a mater of fact when we got there to check in the desk clerks had just said that they were discussing this..Jenn... More 

Was this review helpful? Yes
Cheryl T, General Manager at Comfort Suites, responded to this review

Thank you for the wonderful review! I apologize for the issue you had with the door lock - we have had our key cards recoded and reset the locks that were affected to ensure guest safety. We look forward to seeing you again soon! More 

Senior Contributor
31 reviews 31 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed September 21, 2014

I saw the reviews prior to booking hotel and was bracing myself but was impressed with the service (sonya was very helpful) and rooms were although cold as mentioned (easy to adjust to warm!) They were clean which is more important! Would return if we were staying in area...also as casino is 5 mins away!

Was this review helpful? Yes
Cheryl T, Manager at Comfort Suites, responded to this review

Laura Thank you for the wonderful review! We are glad you enjoyed your stay with us and look forward to seeing you again the next time you are in town! More 

Rochester, Minnesota
Contributor
17 reviews 17 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed September 7, 2014

We stayed here on our trip to Hershey. So start with, this place is really out in the boondocks. We checked in, and immediately noticed that the night locks on the outside doors were not operational. Handy for travelers, but allows anyone access to the motel. The hot tub was indoors, but was empty. When we got into our room,... More 

Was this review helpful? Yes
Cheryl T, Manager at Comfort Suites, responded to this review

Bob: Thank you for taking the time to make us aware of the issues you experienced during your stay. I am sorry to hear that we failed to meet your expectations. As of October 1 the hotel is under new management and I will be addressing the security issues immediately. I would like the opportunity to accommodate you in the... More 

1 review
1 of 5 stars Reviewed August 25, 2014

We go to a fundraiser function in hershey and we stayed at this hotel in 2103 had not issues this year we stayed again. We get 5 rooms and book way in advance we ask to stay together when checking in the clerk told us we were, we were not 3 rooms were on one side and 2 were on... More 

Was this review helpful? Yes
Cheryl T, Manager at Comfort Suites, responded to this review

Amy: Thank you for taking the time to bring these issues to our attention. As of October 1 the hotel is under new management and I will be addressing all guest concerns and working to resolve the issues in an effort to improve guest experience. I hope you will give us another opportunity to accommodate you when you return to... More 

Commack, New York
Senior Contributor
28 reviews 28 reviews
16 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed August 19, 2014

My son was playing in the Hershey Cup soccer tournament and we found this hotel on line. Lisa the front desk clerk was very helpful with assisting us with our needs as we booked, then had to cancel a night, then had to call and add it again. Throughout all that she remained professional and helpful and was excellent to... More 

Was this review helpful? Yes
Cheryl T, Manager at Comfort Suites, responded to this review

Gene: Thank you for the fantastic review! We are glad you enjoyed your stay with us. Thank you for bringing the fan noise to our attention, we are working to remedy that issue. We look forward to seeing you again soon! More 

Bay Shore, New York
1 review
2 of 5 stars Reviewed August 16, 2014 via mobile

I stayed here for 4 nights. I experienced the good, the bad, and the funky. Good: Distance to Hershey. Room size was good. The breakfast was hot and decent for hotel price. Bad: Felt like we were in no where land and when we tried to have food delivered there was no place that delivered except a pizza place that... More 

Was this review helpful? Yes
Cheryl T, General Manager at Comfort Suites, responded to this review

It is unfortunate to read that you had such a bad time at our hotel during your visit in August. I came on board in the beginning of October and my first focus was cleanliness and maintenance of the hotel. I am very pleased that the staff has pulled together and the feedback has been wonderful! I hope you will... More 

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Additional Information about Comfort Suites

Address: 450 Station Road, I-81 at exit 80, Grantville, PA 17028
Phone Number:
Location: United States > Pennsylvania > Grantville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites 2.5*
Number of rooms: 96
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Also Known As:
Comfort Hotel Grantville
Grantville Comfort Suites
Comfort Suites Grantville

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