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All 10 Grantville hotels

Comfort Suites

2.5 of 5 Hotel   |   450 Station Road, I-81 at exit 80, Grantville, PA 17028
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43%
Ranked #5 of 10 Hotels in Grantville
A recent review
5 of 5 stars reviewed 4 days ago
Margaret S Freehold, New Jersey
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201 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Freehold, New Jersey
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

My first trip to this area. Close to Hershey Park and Hollywood Casino, but away from the congestion. First impressions count and I did notice how SAFE and Clean the parking area was. This set the tone- all areas of the hotel were very clean-all times of day. The room was larger than some of my previous apartments. Comfortable couch... More

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Cheryl T, General Manager at Comfort Suites, responded to this review

Margaret: Thank you so much for taking your valuable time to complete this review! We love hearing from our guests and are thankful for your feedback! We look forward to seeing you again soon :-) More

RI
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We have stayed at this hotel several times and like it very much. We went for a long weekend w/my in laws and requested rooms on the same floor and next to each other, this was done, as a mater of fact when we got there to check in the desk clerks had just said that they were discussing this..Jenn... More

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Cheryl T, General Manager at Comfort Suites, responded to this review

Thank you for the wonderful review! I apologize for the issue you had with the door lock - we have had our key cards recoded and reset the locks that were affected to ensure guest safety. We look forward to seeing you again soon! More

Senior Contributor
29 reviews 29 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I saw the reviews prior to booking hotel and was bracing myself but was impressed with the service (sonya was very helpful) and rooms were although cold as mentioned (easy to adjust to warm!) They were clean which is more important! Would return if we were staying in area...also as casino is 5 mins away!

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Cheryl T, Manager at Comfort Suites, responded to this review

Laura Thank you for the wonderful review! We are glad you enjoyed your stay with us and look forward to seeing you again the next time you are in town! More

Rochester, Minnesota
Contributor
17 reviews 17 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed September 7, 2014

We stayed here on our trip to Hershey. So start with, this place is really out in the boondocks. We checked in, and immediately noticed that the night locks on the outside doors were not operational. Handy for travelers, but allows anyone access to the motel. The hot tub was indoors, but was empty. When we got into our room,... More

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Cheryl T, Manager at Comfort Suites, responded to this review

Bob: Thank you for taking the time to make us aware of the issues you experienced during your stay. I am sorry to hear that we failed to meet your expectations. As of October 1 the hotel is under new management and I will be addressing the security issues immediately. I would like the opportunity to accommodate you in the... More

1 review
1 of 5 stars Reviewed August 25, 2014

We go to a fundraiser function in hershey and we stayed at this hotel in 2103 had not issues this year we stayed again. We get 5 rooms and book way in advance we ask to stay together when checking in the clerk told us we were, we were not 3 rooms were on one side and 2 were on... More

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Cheryl T, Manager at Comfort Suites, responded to this review

Amy: Thank you for taking the time to bring these issues to our attention. As of October 1 the hotel is under new management and I will be addressing all guest concerns and working to resolve the issues in an effort to improve guest experience. I hope you will give us another opportunity to accommodate you when you return to... More

Commack, New York
Senior Contributor
24 reviews 24 reviews
14 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed August 19, 2014

My son was playing in the Hershey Cup soccer tournament and we found this hotel on line. Lisa the front desk clerk was very helpful with assisting us with our needs as we booked, then had to cancel a night, then had to call and add it again. Throughout all that she remained professional and helpful and was excellent to... More

Was this review helpful? Yes
Cheryl T, Manager at Comfort Suites, responded to this review

Gene: Thank you for the fantastic review! We are glad you enjoyed your stay with us. Thank you for bringing the fan noise to our attention, we are working to remedy that issue. We look forward to seeing you again soon! More

Bay Shore, New York
1 review
2 of 5 stars Reviewed August 16, 2014 via mobile

I stayed here for 4 nights. I experienced the good, the bad, and the funky. Good: Distance to Hershey. Room size was good. The breakfast was hot and decent for hotel price. Bad: Felt like we were in no where land and when we tried to have food delivered there was no place that delivered except a pizza place that... More

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Pa
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed August 15, 2014 via mobile

My family and I stayed for four days here because if the proximity to Hershey. When we arrived, the hallway had an overwhelming stench if bleach. The hot tub was not working. The safe was broken. When we called for help, the man fixing it showed us how he can easily get into anyone's safe. An hour later, we had... More

Was this review helpful? Yes 3
Contributor
11 reviews 11 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed August 12, 2014

The only advantage of staying at this hotel is you can walk to the Hollywood Casino. Other than that, we found our room was dirty (looked like vacuum hadn't been run in a while). Bathroom floor was dirty with dried drops of something all over the floor. There was also dried on something on the wet bar area from the... More

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New Jersey
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed August 10, 2014

Stayed there overnight 15 of us. Had 3 rooms. made mistake of not asking for rooms on the front side of hotel away from Highway. 2 of our rooms faced the highway and you heard the road noise all night long. Bring ear plugs. Also which is more important because this was something the hotel can control. In our room... More

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Additional Information about Comfort Suites

Address: 450 Station Road, I-81 at exit 80, Grantville, PA 17028
Phone Number:
Location: United States > Pennsylvania > Grantville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites 2.5*
Number of rooms: 96
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Also Known As:
Comfort Hotel Grantville
Grantville Comfort Suites
Comfort Suites Grantville

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