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All 10 Grantville hotels

MainStay Suites

2.5 of 5 Hotel   |   105 Kelley Court, Grantville, PA 17028
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Ranked #3 of 10 Hotels in Grantville
A recent review
5 of 5 stars reviewed 1 week ago
MEtoFL Agawam, Massachusetts
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172 reviews from our community

Traveler rating
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    55
    32
    15
    13
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22
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12
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
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English first
Agawam, Massachusetts
Top Contributor
114 reviews 114 reviews
17 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed 1 week ago

We had never stayed at a Mainstay suites but stopped here as there was a coupon and it was a nice looking new hotel. We did not realize it had a full kitchen, not that we needed it for an overnight stay, but nice to have. Rooms were good size and clean. A nice breakfast as well as a pool... More

Was this review helpful? Yes
GMPA547, General Manager at MainStay Suites, responded to this review

Dear MEtoFL, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide... More

Glen Rock, New Jersey
Senior Contributor
29 reviews 29 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My son and I usually stay at the Hampton Inn on Chocolate Avenue - with my Hilton points - as I prefer a door between the bedroom and living room (note most suite hotels don't offer a door, just a partition) However, my Hilton points were not enough to cover a two night stay (shame on Hilton for raising reward... More

Was this review helpful? Yes 1
GMPA547, General Manager at MainStay Suites, responded to this review

Dear Champers530, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide... More

Howell, New Jersey
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 5, 2014

What more can you ask for? We had 5 dults and 1 child aged 12 in 1 unit. The room was clean, the pull out couch (which I slept on with my son) was about as comfortable as pull out couches go, and the breakfast provided was good. The pool had a slide, which my son enjoyed. There was also... More

Was this review helpful? Yes 1
GMPA547, General Manager at MainStay Suites, responded to this review

Dear Guest, Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking... More

Mt. Kisco, NY
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 29, 2014

Hotel is clean but dingy and old on inside, rooms are awkward. Cancellation policy completely inflexible despite death in the family (needed to cancel first night, missed deadline due to circumstances) so if you book be prepared to stay or pay no matter what the circumstances. When death in family was explained staff was heartless, only cared about their policy.... More

Was this review helpful? Yes 1
GMPA547, General Manager at MainStay Suites, responded to this review

Dear cwhitehouse66, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. There were two people in your situation. I understand the game on Saturday did not start until 3pm. My contract with your group was full payment on July 1 no change or cancellation after July 1. It seems that you... More

Woodbridge, Connecticut
Senior Contributor
46 reviews 46 reviews
31 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed July 23, 2014

We stayed at this hotel for a lacrosse tournament in Hershey. We got a group rate of $209 - which I think was expensive for what we got. While the hotel does look new from the outside, the hotel is a little dingy in places (such as the elevator - not sure what's going on with the rug in there).... More

Was this review helpful? Yes 2
GMPA547, General Manager at MainStay Suites, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an... More

Round Lake, Illinois
Senior Contributor
40 reviews 40 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed July 23, 2014

okay hotel. Layout of the room is bit akward to manueur around. Kitchen had only 2 sets of dishes and 1 bowl and located right off the entrance to the room, makes it very inconvinient to prepare a meal. prepared a brunch for ourselves which took us 1.5 hours to prepare, due to lack of cooking utensils and having single... More

Was this review helpful? Yes 1
GMPA547, Manager at MainStay Suites, responded to this review

I am sorry your visit with us was not as inticipated. The lay out of designed by Choice and settings for two are required. However available at the front desk are more utensials. I hope yiu visit us again. Peter Foschetti More

Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed July 22, 2014

Booked this hotel based on the decent reviews they have had for our trip to Hershey. The hotel looks new from the outside and the lobby until you get to your room and start walking around the hotel. First of all the elevator makes you feel like you are in the tower of terror at Disney, when the elevator door... More

Was this review helpful? Yes
GMPA547, Manager at MainStay Suites, responded to this review

Dear Troublemaker I am sorry your visit was not as anticipated. It would be nice knowing the room number , if not your name at least your room number. I would be able to contact the housekeeper and follow through with towels and garbage not being taken out.Did you have a do not disturb sign on the door.? We have... More

Portsmouth, RI
Contributor
19 reviews 19 reviews
15 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed July 19, 2014

Booked this hotel at the last minute on our way through Pennsylvania. The price wasn’t bad for a hotel in the Hershey area and the description on Trip Advisor says “We are brand new…” . I would like to know when the description was written. I knew we were doomed getting into the elevator; there was muck all around the... More

Was this review helpful? Yes
GMPA547, General Manager at MainStay Suites, responded to this review

I am sorry your visit with us was not as anticipated. W e are child friendly Hotel and are constantly followin the kids around. I also see you made your reservation on line at a government rate. I also noticed you made the reservation for a handicapped room. Did you approach the front desk for any help? Again I do... More

Hoffman Estates, Illinois
Contributor
14 reviews 14 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 15, 2014

Stayed at this hotel for two nights while visiting the Hershey, PA area with family. The hotel is approximately 6 miles from downtown Hershey. We found the commute to Hershey Park and downtown was very easy. There are a couple of nice restaurants near the hotel if you don't feel like traveling into Hershey. The hotel was very clean and... More

Was this review helpful? Yes 3
GMPA547, General Manager at MainStay Suites, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide... More

New York City, New York
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 13, 2014

Our family of five stayed over for only one night and chose this place because it was relatively close to Hershey Park and their very reasonable rate. Two Queen beds and a pull out Queen was perfect for us. Room was clean. Kids LOVED the water slide and pool. (No lifeguard is stationed there so parents must be vigilant.) Minigolf,... More

Was this review helpful? Yes 2
GMPA547, General Manager at MainStay Suites, responded to this review

We thank you for your comments. Hope to see you back soon. Peter Foschetti More

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Additional Information about MainStay Suites

Address: 105 Kelley Court, Grantville, PA 17028
Phone Number:
Location: United States > Pennsylvania > Grantville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — MainStay Suites 2.5*
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Also Known As:
Mainstay Hotel Grantville
Grantville Mainstay Suites

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