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MainStay Suites

2.5 of 5
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105 Kelley Court, Grantville, PA 17028
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1 room 1 adult
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226 Reviews from our TripAdvisor Community

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Manchester
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Very nice property. The staff was very nice & helpful. Our suite had one bedroom, with a large living room / kitchen combo. Everything was clean & comfortfortable. The children enjoyed the indoor pool, as well as the indoor mini-golf. The breakfast had a nice variety of food. Very enjoyable stay.

Helpful?
Thank Linda J D
GMPA547, General Manager at MainStay Suites, responded to this review

Dear Linda J D, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services... More 

Bristow, Virginia
Level Contributor
50 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
3 of 5 stars Reviewed December 31, 2015 via mobile

I stayed here before when they first opened. Great proximity to route 81 and Hershey. Downtown Hershey is about 15 minutes away. Location and price are good. The queen bed room basically looks like this: walk in front door to room and walk through the hallway which is where the kitchenette is. Kitchenette, if you are looking for one, has... More 

Helpful?
1 Thank Melissa Masino
GMPA547, General Manager at MainStay Suites, responded to this review

Dear Melissa, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We are currently undergoing renovations to update all... More 

Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed December 29, 2015 via mobile

THE hotel is close to all Hershey attractions. The hotel is close to route 81 and route 22. The front line staff was excellent. Here are the issues: Lock your doors to your car and room at all times. The clientele is Rikers Island bus meets Honey Boo Boo. Make sure you stop at a supermarket for things such as... More 

Helpful?
1 Thank eaglesfan1973
GMPA547, General Manager at MainStay Suites, responded to this review

Dear eaglesfan1973, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. We have never received a comment where a guest calls other guest "Rikers Island bus meets Honey Boo... More 

Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 3, 2015

Staff is nice, hotel is very clean, beds are comfortable, the rooms are a good size, indoor heated pool, mini golf, bball goal, so much to do here! Can't beat the price. Breakfast could be better, but hey it's free and there are options. Love this place!

Helpful?
1 Thank joyfromabove3
GMPA547, General Manager at MainStay Suites, responded to this review

Dear joyfromabove3, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed December 1, 2015

We have stayed here a few times over the last few years for an overnight Hershey trip. The kids love the pool and play area, which is such a great plus for our family. The staff is very accommodating each time we have stayed there. Thanks for a good stay!

Helpful?
Thank KimberlyAnne71
GMPA547, General Manager at MainStay Suites, responded to this review

Dear KimberlyAnne71, Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking... More 

Baltimore, Maryland
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed October 27, 2015 via mobile

I booked this hotel a week in advance online. I used my company's credit card which is the card I use every time for work related trips of course. I received a call from the manger at 830 in the morning stating that my card was declined and that they couldn't reserve the room without a valid credit card and... More 

Helpful?
2 Thank itsNore
GMPA547, General Manager at MainStay Suites, responded to this review

Dear itsNore, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. I am saddened to hear you felt as though our conversation was not professional on the morning of... More 

Travelers are raving about these Grantville hotels

Ithaca, New York
Level Contributor
60 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 stars Reviewed October 21, 2015

I stopped here on a whim while traveling through. It looked new and was near rte 81. The front desk employee was friendly and gave suggestions for restaurants. My room was spacious and clean and had a small kitchenette and living room area. It was very quiet. It does need some updating which I think they are starting. My only... More 

Helpful?
2 Thank nanci_h_b
GMPA547, General Manager at MainStay Suites, responded to this review

Dear nanci_h_b, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We would like to apologize for the condition... More 

Orlando Florida
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed October 5, 2015

Very Clean and Jill at the Front Desk was Amazing!! She recommended Fabio's next door. OMG Great Pizza and Wings!!! You gotta Try them!! ^5 to Jill. Then we went down the street to the Casino! Got into our room very nice but the TV sound didn't work no problem Jill moved us into the next room. Then The smoke... More 

Helpful?
1 Thank SunshineD_01
GMPA547, General Manager at MainStay Suites, responded to this review

Dear SunshineD_01, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide... More 

Staten Island, New York
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed October 4, 2015 via mobile

Manager is not compassionate and the hotel is out of control. When you check in they have you sign a noise control agreement. The lobby is for adults drinking and their kids running around like animals. Not worth the headache.

Helpful?
1 Thank stevanalisa
GMPA547, General Manager at MainStay Suites, responded to this review

Dear Stevanalisa, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an... More 

Gainesville, Virginia
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed September 21, 2015

Was in town for the night to attend a social function. All the rooms at other places in the area were booked so I thought I would check this place out. Upon arrival the place was neat and clean on the outside and in the lobby. The front desk staff was friendly and were great. Check in was fast, a... More 

Helpful?
Thank John M
GMPA547, General Manager at MainStay Suites, responded to this review

Dear John M, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We apprciate your constructive criticism. Weurrently are rnovating all bathrooms. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each... More 

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