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All 10 Grantville hotels

MainStay Suites

2.5 of 5 Hotel   |   105 Kelley Court, Grantville, PA 17028
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Ranked #3 of 10 Hotels in Grantville
A recent review
3 of 5 stars reviewed 1 week ago
Denise K Port Jefferson Station, New York
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176 reviews from our community

Traveler rating
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    58
    33
    15
    13
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114
22
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Port Jefferson Station, New York
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

We are frequent Hershey Park visitors and my family and I like to choose MainStay Suites in Grantville for our many of our stays. We have always been pleased with every aspect of our visits, except this time around. Check in was great, always a friendly face at the desk. We were even given a personalized chocolate bar, which was... More 

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GMPA547, General Manager at MainStay Suites, responded to this review

Thank you for your comments More 

Morristown, Tennessee
Contributor
18 reviews 18 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

From our start in TN we always opt to stop around Harrisburg area for the night before the gauntlet of NJ / NY the next day. Exit 77 or 80 off I-81 has the most selections of cheaper hotels/motels thereabouts. Our last couple of soirees got us into the Mainstay Inn and was a top sure upgrade from other local... More 

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GMPA547, General Manager at MainStay Suites, responded to this review

Dear Mrmikee2014, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide... More 

Senior Contributor
27 reviews 27 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed October 12, 2014

Pleasantly surprised by the value. Clean and well equipped with full Kitchenette and serviceable free breakfast. This is probably the most economical choice for a decent hotel anywhere near Hershey. You can pay much more than $100 for 2 queen beds and a pullout couch and not be much happier.

Was this review helpful? Yes
GMPA547, General Manager at MainStay Suites, responded to this review

Dear Sangiof, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,... More 

Contributor
14 reviews 14 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 29, 2014

First visit was a 2 or 3 out of 5. My room was dingy, outdated and the air conditioner didn't work properly. Second visit the following week raised it to 4 out of 5. Room was less dingy, had a more homey feel and the air conditioner worked. Comfortable bed. All in all not a bad hotel. Not sure how... More 

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GMPA547, General Manager at MainStay Suites, responded to this review

Dear John P, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!... More 

Agawam, Massachusetts
Top Contributor
117 reviews 117 reviews
17 hotel reviews
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed September 8, 2014

We had never stayed at a Mainstay suites but stopped here as there was a coupon and it was a nice looking new hotel. We did not realize it had a full kitchen, not that we needed it for an overnight stay, but nice to have. Rooms were good size and clean. A nice breakfast as well as a pool... More 

Was this review helpful? Yes
GMPA547, General Manager at MainStay Suites, responded to this review

Dear MEtoFL, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide... More 

Glen Rock, New Jersey
Senior Contributor
34 reviews 34 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed August 18, 2014

My son and I usually stay at the Hampton Inn on Chocolate Avenue - with my Hilton points - as I prefer a door between the bedroom and living room (note most suite hotels don't offer a door, just a partition) However, my Hilton points were not enough to cover a two night stay (shame on Hilton for raising reward... More 

Was this review helpful? Yes 1
GMPA547, General Manager at MainStay Suites, responded to this review

Dear Champers530, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide... More 

Howell, New Jersey
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 5, 2014

What more can you ask for? We had 5 dults and 1 child aged 12 in 1 unit. The room was clean, the pull out couch (which I slept on with my son) was about as comfortable as pull out couches go, and the breakfast provided was good. The pool had a slide, which my son enjoyed. There was also... More 

Was this review helpful? Yes 1
GMPA547, General Manager at MainStay Suites, responded to this review

Dear Guest, Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking... More 

Mt. Kisco, NY
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 29, 2014

Hotel is clean but dingy and old on inside, rooms are awkward. Cancellation policy completely inflexible despite death in the family (needed to cancel first night, missed deadline due to circumstances) so if you book be prepared to stay or pay no matter what the circumstances. When death in family was explained staff was heartless, only cared about their policy.... More 

Was this review helpful? Yes 2
GMPA547, General Manager at MainStay Suites, responded to this review

Dear cwhitehouse66, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. There were two people in your situation. I understand the game on Saturday did not start until 3pm. My contract with your group was full payment on July 1 no change or cancellation after July 1. It seems that you... More 

Woodbridge, Connecticut
Senior Contributor
46 reviews 46 reviews
31 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed July 23, 2014

We stayed at this hotel for a lacrosse tournament in Hershey. We got a group rate of $209 - which I think was expensive for what we got. While the hotel does look new from the outside, the hotel is a little dingy in places (such as the elevator - not sure what's going on with the rug in there).... More 

Was this review helpful? Yes 2
GMPA547, General Manager at MainStay Suites, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an... More 

Round Lake, Illinois
Senior Contributor
44 reviews 44 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed July 23, 2014

okay hotel. Layout of the room is bit akward to manueur around. Kitchen had only 2 sets of dishes and 1 bowl and located right off the entrance to the room, makes it very inconvinient to prepare a meal. prepared a brunch for ourselves which took us 1.5 hours to prepare, due to lack of cooking utensils and having single... More 

Was this review helpful? Yes 1
GMPA547, Manager at MainStay Suites, responded to this review

I am sorry your visit with us was not as inticipated. The lay out of designed by Choice and settings for two are required. However available at the front desk are more utensials. I hope yiu visit us again. Peter Foschetti More 

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Additional Information about MainStay Suites

Address: 105 Kelley Court, Grantville, PA 17028
Phone Number:
Location: United States > Pennsylvania > Grantville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — MainStay Suites 2.5*
Number of rooms: 64
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Also Known As:
Mainstay Hotel Grantville
Grantville Mainstay Suites

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