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All 10 Grantville hotels

MainStay Suites

2.5 of 5 Hotel   |   105 Kelley Court, Grantville, PA 17028
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Ranked #3 of 10 Hotels in Grantville
A recent review
4 of 5 stars reviewed 2 days ago
John P
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175 reviews from our community

Traveler rating
    59
    56
    32
    15
    13
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112
22
1
12
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Contributor
11 reviews 11 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

First visit was a 2 or 3 out of 5. My room was dingy, outdated and the air conditioner didn't work properly. Second visit the following week raised it to 4 out of 5. Room was less dingy, had a more homey feel and the air conditioner worked. Comfortable bed. All in all not a bad hotel. Not sure how... More

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1 review
5 of 5 stars Reviewed 4 days ago NEW

Stayed here on 9-7-14 and loved the hotel, we have stayed at other area hotels and nothing compares to this one, from the staff to the full kitchens and very large rooms this was the perfect stay, we book also for December, keep up the great service

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1 review
5 of 5 stars Reviewed 6 days ago NEW via mobile

We stayed at this hotel during a training seminar and loved the hotel, the full kitchens and over sized suites were the best for our family, the breakfast was more than other hotels and while I was away at the Gap my family loved the indoor pool with water slide, indoor basketball and 9 hole indoor mini golf, upon my... More

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GMPA547, General Manager at MainStay Suites, responded to this review

Dear Guest, Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking... More

Agawam, Massachusetts
Top Contributor
115 reviews 115 reviews
17 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We had never stayed at a Mainstay suites but stopped here as there was a coupon and it was a nice looking new hotel. We did not realize it had a full kitchen, not that we needed it for an overnight stay, but nice to have. Rooms were good size and clean. A nice breakfast as well as a pool... More

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GMPA547, General Manager at MainStay Suites, responded to this review

Dear MEtoFL, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide... More

Glen Rock, New Jersey
Senior Contributor
30 reviews 30 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 18, 2014

My son and I usually stay at the Hampton Inn on Chocolate Avenue - with my Hilton points - as I prefer a door between the bedroom and living room (note most suite hotels don't offer a door, just a partition) However, my Hilton points were not enough to cover a two night stay (shame on Hilton for raising reward... More

Was this review helpful? Yes 1
GMPA547, General Manager at MainStay Suites, responded to this review

Dear Champers530, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide... More

Howell, New Jersey
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 5, 2014

What more can you ask for? We had 5 dults and 1 child aged 12 in 1 unit. The room was clean, the pull out couch (which I slept on with my son) was about as comfortable as pull out couches go, and the breakfast provided was good. The pool had a slide, which my son enjoyed. There was also... More

Was this review helpful? Yes 1
GMPA547, General Manager at MainStay Suites, responded to this review

Dear Guest, Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking... More

Mt. Kisco, NY
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 29, 2014

Hotel is clean but dingy and old on inside, rooms are awkward. Cancellation policy completely inflexible despite death in the family (needed to cancel first night, missed deadline due to circumstances) so if you book be prepared to stay or pay no matter what the circumstances. When death in family was explained staff was heartless, only cared about their policy.... More

Was this review helpful? Yes 1
GMPA547, General Manager at MainStay Suites, responded to this review

Dear cwhitehouse66, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. There were two people in your situation. I understand the game on Saturday did not start until 3pm. My contract with your group was full payment on July 1 no change or cancellation after July 1. It seems that you... More

Woodbridge, Connecticut
Senior Contributor
46 reviews 46 reviews
31 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed July 23, 2014

We stayed at this hotel for a lacrosse tournament in Hershey. We got a group rate of $209 - which I think was expensive for what we got. While the hotel does look new from the outside, the hotel is a little dingy in places (such as the elevator - not sure what's going on with the rug in there).... More

Was this review helpful? Yes 2
GMPA547, General Manager at MainStay Suites, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an... More

Round Lake, Illinois
Senior Contributor
40 reviews 40 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed July 23, 2014

okay hotel. Layout of the room is bit akward to manueur around. Kitchen had only 2 sets of dishes and 1 bowl and located right off the entrance to the room, makes it very inconvinient to prepare a meal. prepared a brunch for ourselves which took us 1.5 hours to prepare, due to lack of cooking utensils and having single... More

Was this review helpful? Yes 1
GMPA547, Manager at MainStay Suites, responded to this review

I am sorry your visit with us was not as inticipated. The lay out of designed by Choice and settings for two are required. However available at the front desk are more utensials. I hope yiu visit us again. Peter Foschetti More

Contributor
11 reviews 11 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed July 22, 2014

Booked this hotel based on the decent reviews they have had for our trip to Hershey. The hotel looks new from the outside and the lobby until you get to your room and start walking around the hotel. First of all the elevator makes you feel like you are in the tower of terror at Disney, when the elevator door... More

Was this review helpful? Yes
GMPA547, Manager at MainStay Suites, responded to this review

Dear Troublemaker I am sorry your visit was not as anticipated. It would be nice knowing the room number , if not your name at least your room number. I would be able to contact the housekeeper and follow through with towels and garbage not being taken out.Did you have a do not disturb sign on the door.? We have... More

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Additional Information about MainStay Suites

Address: 105 Kelley Court, Grantville, PA 17028
Phone Number:
Location: United States > Pennsylvania > Grantville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — MainStay Suites 2.5*
Number of rooms: 64
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Also Known As:
Mainstay Hotel Grantville
Grantville Mainstay Suites

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