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All 10 Grantville hotels

MainStay Suites

2.5 of 5 Hotel   |   105 Kelley Court, Grantville, PA 17028
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72%
Ranked #3 of 10 hotels in Grantville
A recent review
3 of 5 stars reviewed 1 week ago
Tyrajama Woodbridge, Connecticut
  • Reviews (169)
  • Photos (18)
  • Amenities
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  • Room tips (21)
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169 people have reviewed this hotel

Traveler rating
    55
    54
    32
    15
    13
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110
21
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12
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • Any
English first
Mt. Kisco, NY
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed 2 days ago NEW

Hotel is clean but dingy and old on inside, rooms are awkward. Cancellation policy completely inflexible despite death in the family (needed to cancel first night, missed deadline due to circumstances) so if you book be prepared to stay or pay no matter what the circumstances. When death in family was explained staff was heartless, only cared about their policy.... More

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Woodbridge, Connecticut
Senior Contributor
44 reviews 44 reviews
31 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed at this hotel for a lacrosse tournament in Hershey. We got a group rate of $209 - which I think was expensive for what we got. While the hotel does look new from the outside, the hotel is a little dingy in places (such as the elevator - not sure what's going on with the rug in there).... More

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GMPA547, General Manager at MainStay Suites, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an... More

Round Lake, Illinois
Senior Contributor
40 reviews 40 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago

okay hotel. Layout of the room is bit akward to manueur around. Kitchen had only 2 sets of dishes and 1 bowl and located right off the entrance to the room, makes it very inconvinient to prepare a meal. prepared a brunch for ourselves which took us 1.5 hours to prepare, due to lack of cooking utensils and having single... More

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GMPA547, Manager at MainStay Suites, responded to this review

I am sorry your visit with us was not as inticipated. The lay out of designed by Choice and settings for two are required. However available at the front desk are more utensials. I hope yiu visit us again. Peter Foschetti More

Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago

Booked this hotel based on the decent reviews they have had for our trip to Hershey. The hotel looks new from the outside and the lobby until you get to your room and start walking around the hotel. First of all the elevator makes you feel like you are in the tower of terror at Disney, when the elevator door... More

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GMPA547, Manager at MainStay Suites, responded to this review

Dear Troublemaker I am sorry your visit was not as anticipated. It would be nice knowing the room number , if not your name at least your room number. I would be able to contact the housekeeper and follow through with towels and garbage not being taken out.Did you have a do not disturb sign on the door.? We have... More

Portsmouth, RI
Contributor
19 reviews 19 reviews
15 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed 1 week ago

Booked this hotel at the last minute on our way through Pennsylvania. The price wasn’t bad for a hotel in the Hershey area and the description on Trip Advisor says “We are brand new…” . I would like to know when the description was written. I knew we were doomed getting into the elevator; there was muck all around the... More

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GMPA547, General Manager at MainStay Suites, responded to this review

I am sorry your visit with us was not as anticipated. W e are child friendly Hotel and are constantly followin the kids around. I also see you made your reservation on line at a government rate. I also noticed you made the reservation for a handicapped room. Did you approach the front desk for any help? Again I do... More

Hoffman Estates, Illinois
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed at this hotel for two nights while visiting the Hershey, PA area with family. The hotel is approximately 6 miles from downtown Hershey. We found the commute to Hershey Park and downtown was very easy. There are a couple of nice restaurants near the hotel if you don't feel like traveling into Hershey. The hotel was very clean and... More

Was this review helpful? Yes 1
GMPA547, General Manager at MainStay Suites, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide... More

New York City, New York
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Our family of five stayed over for only one night and chose this place because it was relatively close to Hershey Park and their very reasonable rate. Two Queen beds and a pull out Queen was perfect for us. Room was clean. Kids LOVED the water slide and pool. (No lifeguard is stationed there so parents must be vigilant.) Minigolf,... More

Was this review helpful? Yes 2
GMPA547, General Manager at MainStay Suites, responded to this review

We thank you for your comments. Hope to see you back soon. Peter Foschetti More

1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

We stayed here for the Fourth of July so we could attend Hershey Park. When we arrived I noticed the coffee pot was still dirty from the previous guest, and there was a piece of trash stuck to the underside of our comforter. When I took my daughter to the pool, the restroom was out of toilet paper, and I... More

Was this review helpful? Yes 2
GMPA547, Manager at MainStay Suites, responded to this review

I am sorry for the food being late. W e get deliveries twic a week Monday and friday.and due to the holiday , the delivery was late. Our pool is checked daily by the maintenance guy. I do apologize. More

Philadelphia, Pennsylvania
Senior Contributor
27 reviews 27 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This is an extremely popular hotel. They do a great business as observed firsthand this summer. I had a very hard time booking rooms here- it was that popular. That being said I found the hotel overpriced and overrated. There are no upgrades/discounts for people who spend longer periods of here for business other than being given a Hershey bar.... More

Was this review helpful? Yes 1
GMPA547, General Manager at MainStay Suites, responded to this review

I am confused that you entitle an honest review..We do a great busines and off this exit we are the best deal. It seems that you stayed in more than one room the same day.You do not mention the room number or generally not specific. It would be fair if I was able to talk to you directly. Seedy is... More

Contributor
17 reviews 17 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed June 19, 2014

We stayed 4 nights and I booked here based on price coupled with reviews. It was the best reviewed I found for less than 100 a night. Room was fine. Beds were comfortable, EXCEPT, the pull out sofa. It was the worst I have experienced. I felt bad even having my 2 year old and 4 year old sleep on... More

Was this review helpful? Yes 1
GMPA547, General Manager at MainStay Suites, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide... More

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Additional Information about MainStay Suites

Address: 105 Kelley Court, Grantville, PA 17028
Location: United States > Pennsylvania > Grantville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — MainStay Suites 2.5*
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Also Known As:
Mainstay Hotel Grantville
Grantville Mainstay Suites

18 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
We are brand new, all rooms are SUITES, we offer a large indoor swimming pool with a 2 story water slide, indoor basketball and 9 hole mini golf, free hot breakfast, All rooms have a pull-out-sofa bed, 2 room suites, free wireless and wired internet and all of our rooms have full kitchens. Hershey is only 5 miles, Harrisburg is also only 10 miles, Penn National Casino & Race Track is 1/4 mile and Fort Indian Town Military Gap is only 5 miles. We have a mixture of 2 queen bed suites, king bed suites and 2 room suites. We have a meeting room which we will not charge. Any questions please feel free to contact us Each room bed type can be arranged individually later. We have 385 sq. feet of meeting space available. ... more   less 
Number of rooms
64

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