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All 10 Grantville hotels

MainStay Suites

2.5 of 5 Hotel   |   105 Kelley Court, Grantville, PA 17028
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Ranked #3 of 10 Hotels in Grantville
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174 reviews from our community

Traveler rating
    57
    57
    32
    15
    13
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113
22
1
12
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
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Senior Contributor
27 reviews 27 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed October 12, 2014

Pleasantly surprised by the value. Clean and well equipped with full Kitchenette and serviceable free breakfast. This is probably the most economical choice for a decent hotel anywhere near Hershey. You can pay much more than $100 for 2 queen beds and a pullout couch and not be much happier.

Was this review helpful? Yes
GMPA547, General Manager at MainStay Suites, responded to this review

Dear Sangiof, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,... More

Contributor
14 reviews 14 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 29, 2014

First visit was a 2 or 3 out of 5. My room was dingy, outdated and the air conditioner didn't work properly. Second visit the following week raised it to 4 out of 5. Room was less dingy, had a more homey feel and the air conditioner worked. Comfortable bed. All in all not a bad hotel. Not sure how... More

Was this review helpful? Yes
GMPA547, General Manager at MainStay Suites, responded to this review

Dear John P, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!... More

Agawam, Massachusetts
Top Contributor
116 reviews 116 reviews
17 hotel reviews
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed September 8, 2014

We had never stayed at a Mainstay suites but stopped here as there was a coupon and it was a nice looking new hotel. We did not realize it had a full kitchen, not that we needed it for an overnight stay, but nice to have. Rooms were good size and clean. A nice breakfast as well as a pool... More

Was this review helpful? Yes
GMPA547, General Manager at MainStay Suites, responded to this review

Dear MEtoFL, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide... More

Glen Rock, New Jersey
Senior Contributor
34 reviews 34 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 18, 2014

My son and I usually stay at the Hampton Inn on Chocolate Avenue - with my Hilton points - as I prefer a door between the bedroom and living room (note most suite hotels don't offer a door, just a partition) However, my Hilton points were not enough to cover a two night stay (shame on Hilton for raising reward... More

Was this review helpful? Yes 1
GMPA547, General Manager at MainStay Suites, responded to this review

Dear Champers530, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide... More

Howell, New Jersey
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 5, 2014

What more can you ask for? We had 5 dults and 1 child aged 12 in 1 unit. The room was clean, the pull out couch (which I slept on with my son) was about as comfortable as pull out couches go, and the breakfast provided was good. The pool had a slide, which my son enjoyed. There was also... More

Was this review helpful? Yes 1
GMPA547, General Manager at MainStay Suites, responded to this review

Dear Guest, Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking... More

Mt. Kisco, NY
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 29, 2014

Hotel is clean but dingy and old on inside, rooms are awkward. Cancellation policy completely inflexible despite death in the family (needed to cancel first night, missed deadline due to circumstances) so if you book be prepared to stay or pay no matter what the circumstances. When death in family was explained staff was heartless, only cared about their policy.... More

Was this review helpful? Yes 2
GMPA547, General Manager at MainStay Suites, responded to this review

Dear cwhitehouse66, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. There were two people in your situation. I understand the game on Saturday did not start until 3pm. My contract with your group was full payment on July 1 no change or cancellation after July 1. It seems that you... More

Woodbridge, Connecticut
Senior Contributor
46 reviews 46 reviews
31 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed July 23, 2014

We stayed at this hotel for a lacrosse tournament in Hershey. We got a group rate of $209 - which I think was expensive for what we got. While the hotel does look new from the outside, the hotel is a little dingy in places (such as the elevator - not sure what's going on with the rug in there).... More

Was this review helpful? Yes 2
GMPA547, General Manager at MainStay Suites, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an... More

Round Lake, Illinois
Senior Contributor
44 reviews 44 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed July 23, 2014

okay hotel. Layout of the room is bit akward to manueur around. Kitchen had only 2 sets of dishes and 1 bowl and located right off the entrance to the room, makes it very inconvinient to prepare a meal. prepared a brunch for ourselves which took us 1.5 hours to prepare, due to lack of cooking utensils and having single... More

Was this review helpful? Yes 1
GMPA547, Manager at MainStay Suites, responded to this review

I am sorry your visit with us was not as inticipated. The lay out of designed by Choice and settings for two are required. However available at the front desk are more utensials. I hope yiu visit us again. Peter Foschetti More

Contributor
11 reviews 11 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed July 22, 2014

Booked this hotel based on the decent reviews they have had for our trip to Hershey. The hotel looks new from the outside and the lobby until you get to your room and start walking around the hotel. First of all the elevator makes you feel like you are in the tower of terror at Disney, when the elevator door... More

Was this review helpful? Yes
GMPA547, Manager at MainStay Suites, responded to this review

Dear Troublemaker I am sorry your visit was not as anticipated. It would be nice knowing the room number , if not your name at least your room number. I would be able to contact the housekeeper and follow through with towels and garbage not being taken out.Did you have a do not disturb sign on the door.? We have... More

Portsmouth, RI
Contributor
19 reviews 19 reviews
15 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed July 19, 2014

Booked this hotel at the last minute on our way through Pennsylvania. The price wasn’t bad for a hotel in the Hershey area and the description on Trip Advisor says “We are brand new…” . I would like to know when the description was written. I knew we were doomed getting into the elevator; there was muck all around the... More

Was this review helpful? Yes
GMPA547, General Manager at MainStay Suites, responded to this review

I am sorry your visit with us was not as anticipated. W e are child friendly Hotel and are constantly followin the kids around. I also see you made your reservation on line at a government rate. I also noticed you made the reservation for a handicapped room. Did you approach the front desk for any help? Again I do... More

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Additional Information about MainStay Suites

Address: 105 Kelley Court, Grantville, PA 17028
Phone Number:
Location: United States > Pennsylvania > Grantville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — MainStay Suites 2.5*
Number of rooms: 64
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Also Known As:
Mainstay Hotel Grantville
Grantville Mainstay Suites

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