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Hampton Inn Harrisburg / Grantville / Hershey

2.5 of 5 255 Bow Creek Road, Grantville, PA 17028
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Certificate of Excellence 2014
Hampton Inn Harrisburg / Grantville / Hershey
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Hampton Inn Harrisburg / Grantville / Hershey
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222 reviews from our community

Traveler rating
    100
    73
    36
    10
    3
See reviews for
110
36
6
32
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hampton Inn Harrisburg / Grantville / Hershey
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PA
Reviewer
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 5, 2014

Room was very clean, updated. Bathroom was very clean. Mattresses were a little too firm for me but slept well. Free continental breakfast is always a pleasure to wake up to. Very modern hotel and would definitely recommend to stay here

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Jim K, Front Office Manager at Hampton Inn Harrisburg / Grantville / Hershey, responded to this review

Thank you for the great review! I am glad that you chose us to celebrate New Years and I am also glad that you had such a great stay. We have renovated over the past year, which is great because the hotel has a new feel to it. Hope you stay with us again sometime soon. More

Puebla, MX
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 2, 2014

When we first arrived the elevator smelled like someone had been in there with a "cup of soup", then the hallway smelled different and then my daughter said the room smelled like fruit. While none of these odors were unappealing it was interesting. In addition to the curious odors the room was designed a little differently than most Hampton Inn... More

Was this review helpful? Yes
Jim K, Front Office Manager at Hampton Inn Harrisburg / Grantville / Hershey, responded to this review

Thanks for the response. No doubt the soup smell and fruit smell is strange, but I will certainty look into it to see if it is one of the sprays that our housekeepers use. Fabio's is one of the local restaurants that our guests enjoy, glad that you liked it and were able to check out Hershey Park. You should... More

New Oxford, Pennsylvania
1 review
1 of 5 stars Reviewed January 2, 2014

- Stiff poor quality mattress - Stiff poor quality pillows - No hot water between 8:30 - 9:30 a.m. Kept checking and waiting ending up having to settle for a fast cold shower. - very very poor front desk response and service

Was this review helpful? Yes
Jim K, Front Office Manager at Hampton Inn Harrisburg / Grantville / Hershey, responded to this review

Thank you for the review. We use comments like this to improve ourselves, so your honesty is definitely appreciated. I apologize about the hot water issue, that particular weekend we were having issues with our hot water heater, which we have fixed, but I understand why you would be upset. I know I would be. Hope you decide to stay... More

North Haledon, United States
2 reviews
4 of 5 stars Reviewed January 2, 2014

This hotel was very close to Hershey Park and had a great pool area. We had our family vacation here, with 6 kids and the hotel worked great for that. It did not take too long to get to Hershey Park and the trip to the Lancaster area was also convenient.

Review collected in partnership with Hampton

Was this review helpful? Yes
Jim K, Front Office Manager at Hampton Inn Harrisburg / Grantville / Hershey, responded to this review

Our proximity to Hershey Park is something that is important to many of our guests. I am glad that you chose us on your trip to Hershey and Lancaster, which is only roughly 45 minutes away. I hope you stay with us again on your next trip to the area. Thanks, James Kaufman Front Office Manager Hampton Inn Grantville More

Madison, NJ
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 4, 2013

great value;very quiet, very nice and comfortable bed linens, bathroom and room area very clean and comfortable. Breakfast buffet excellent with fresh fruit, eggs, waffles. friendly and knowledgeable staff. Free newspapers, USA today and local paper. Very convenient location just off the I-81 Interstate

Review collected in partnership with Hampton

Was this review helpful? Yes
Jim K, Front Office Manager at Hampton Inn Harrisburg / Grantville / Hershey, responded to this review

Thank you for the review. Yes, our location is great for anyone traveling up or down Interstate 81 or going to Hollywood Casino or any of the Hershey attractions. I am glad you had an excellent stay and hope you come back to visit again. Thanks, Jim Kaufman Front Office Manager Hampton Inn Grantville More

Garner, North Carolina
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 4, 2013

The Hampton Inn in Grantville, PA was clean and comfortable. The staff were pleasant, available and provided excellent service. The Breakfast area was fully stocked and all beverages were available along with condiments.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Jim K, Front Office Manager at Hampton Inn Harrisburg / Grantville / Hershey, responded to this review

Thank you for the review. Providing great customer service is our #1 goal and the #1 thing we can do to make sure you have a great stay. Thank you for the review. Thanks, Jim Kaufman Front Office Manager Hampton Inn Grantville More

Meyersdale, United States
1 review
5 of 5 stars Reviewed December 1, 2013

I will definitely stay in this Hampton Inn the next time I am in the Harrisburg area. The room was one of the cleanest I have ever stayed in. I expected it to be nice because I have always had good experience with the Hampton Inns and this lived up to previous experiences and even surpassed. I was very pleased.

Review collected in partnership with Hampton

Was this review helpful? Yes
Jim K, Front Office Manager at Hampton Inn Harrisburg / Grantville / Hershey, responded to this review

Thank you for taking the time to write and excellent review. We always strive to live up to the expectations of our guests and I'm glad we did that for you. I look forward to your next visit to our area. Thanks, Jim Kaufman Front Office Manager Hampton Inn Grantville More

Blandon PA
Top Contributor
59 reviews 59 reviews
30 hotel reviews
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed November 25, 2013

Have stayed here a few years ago. Still very clean . Breakfast is good. Coffee and hot beverages all day. The pool is very relaxing and heated. It is what you expect for a Hampton Inn.Close to Hershey Area attractions and also Hollywood Casino.

Was this review helpful? Yes
Jim K, Front Office Manager at Hampton Inn Harrisburg / Grantville / Hershey, responded to this review

We are glad that you enjoyed your stay and that you keep coming back to our property. Having people come once is great, but when people keep coming back we know that we are doing a great job satisfying our guests. The Casino being close by and Hershey only being 7 miles are big draws for our property. Thanks for... More

Hampton, United States
1 review
5 of 5 stars Reviewed November 23, 2013

This was our first stay at this Hampton Inn. It was everything we hoped for, new, clean and quiet. The staff was helpful and pleasant. We didn't have time to use the pool, however we did check it out and it was very nice. We will stay here again.

Review collected in partnership with Hampton

Was this review helpful? Yes
Jim K, Front Office Manager at Hampton Inn Harrisburg / Grantville / Hershey, responded to this review

Thank you for staying with us, we're glad that you had a wonderful stay with us and that you are planning on returning sometime. I'm not sure what the nature of your travel to our area was, but next time you may want to check out Hollywood Casino, which is less than a mile down the street from the hotel... More

Carmichaels, United States
1 review
4 of 5 stars Reviewed November 18, 2013

bathroom had trash and toilet paper under vanity, and shower curtain did not stop the water from the shower from leaking on the floor. Parking at this location has some limitations but really did not effect my stay, if bad weather, it might not be the best.

Review collected in partnership with Hampton

Was this review helpful? Yes
Jim K, Front Office Manager at Hampton Inn Harrisburg / Grantville / Hershey, responded to this review

I am so sorry to hear that your stay was not up to your satisfaction. We will make sure we address the issues that you had with our housekeeping department. These issues are not something that happens at our property and quite frankly are embarrassing to us. We strive to provide the best and clean rooms and best service, which... More

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Additional Information about Hampton Inn Harrisburg / Grantville / Hershey

Address: 255 Bow Creek Road, Grantville, PA 17028
Phone Number:
Location: United States > Pennsylvania > Grantville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Harrisburg / Grantville / Hershey 2.5*
Number of rooms: 79
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Also Known As:
Hampton Inn Harrisburg / Grantville / Hershey Hotel Grantville
Hampton Inn Grantville
Grantville Hampton Inn

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