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All 10 Grantville hotels

Hampton Inn Harrisburg / Grantville / Hershey

2.5 of 5 Hotel   |   255 Bow Creek Road, Grantville, PA 17028
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78%
Ranked #1 of 10 hotels in Grantville
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed September 9, 2013
Mark D Pittsburgh, United States
  • Reviews (197)
  • Photos (27)
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  • Room tips (15)
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197 people have reviewed this hotel

Traveler rating
    85
    66
    33
    10
    3
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95
32
5
31
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
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There are newer reviews for Hampton Inn Harrisburg / Grantville / Hershey
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Pittsburgh, United States
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 of 5 stars Reviewed September 9, 2013

Walked into this hotel without a reservation. The front desk was very courteous & found a room for me. The room was clean, fresh, & quiet. Would stay here again. Close to the Hollywood casino. Not too many restaurants close by.

Review collected in partnership with Hampton

Was this review helpful? Yes
Jim K, Front Office Manager at Hampton Inn Harrisburg / Grantville / Hershey, responded to this review

Thank you for the review. We are glad that you enjoyed your stay with us. I hope you were able to visit the casino and enjoy your time there. We do have 5 or 6 restaurants close by that our guest have given us good comments about and the casino has 5 or 6 dining options as well. We look... More

Grantville, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 5, 2013

Very well managed hotel that is very helpful to guests - excellent staff ... one of the best Hampton Inns in the country. They have a good breakfast and great beds. Nice pool with hot tub, good location, reasonably large and very clean rooms. 24 hour coffee that is kept hot.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Jim K, Front Office Manager at Hampton Inn Harrisburg / Grantville / Hershey, responded to this review

Thank you for the kind words about our staff. Seeing responses like this makes us very happy and is what we strive for. Our service to our guests is the most important thing in the day to day operations of a hotel. Thanks, Jim Kaufman Front Office Manager Hampton Inn Granvtille More

Philadelphia, PA
Senior Contributor
32 reviews 32 reviews
20 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed September 3, 2013

My wife and I took our two young kids to Hershey Park. We decided to take advantage of the Park's "Preview Plan," which allows you to enter the park a few hours before closing on the night before the full day when you intend to visit. Therefore, we needed a place to spend the night not too far from the... More

Was this review helpful? Yes 1
Jim K, Front Office Manager at Hampton Inn Harrisburg / Grantville / Hershey, responded to this review

Thank you for the very thorough and extensive response. We renovated the rooms and lobby over the past year to give the hotel a newer and more modern look. We are glad that you liked the changes. I do apologize for the minor issue that occurred during your stay. We look forward to your next trip to our property. Thanks,... More

Lansdale, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 3, 2013

The Hampton Inn Harrisburg/Grantville/Hershey was a nice place to stay while we visited Hershey Park. It only takes 15 minutes to get to the park and the hotel is not as busy as the hotels in Hershey.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Jim K, Front Office Manager at Hampton Inn Harrisburg / Grantville / Hershey, responded to this review

Thank you for staying with us, we are glad that you enjoyed our stay and property. Thanks, Jim Kaufman Front Office Manager Hampton Inn Grantville More

A TripAdvisor Member
5 of 5 stars Reviewed August 31, 2013

My family has usually stayed in a different hotel nearby (also at the Grantville exit from Rt. 81), but that one had been looking tired and shabby recently, so we made a change this year to the Hampton Inn. That was a great choice -- this hotel is clean, well-kept, with soft beds, nice bathrooms, and very quiet rooms. (There... More

Review collected in partnership with Hampton

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Jim K, Front Office Manager at Hampton Inn Harrisburg / Grantville / Hershey, responded to this review

Thank you for staying with us. We are glad that you chose us during your visit to Hershey. We have renovated our rooms a year ago and we renovated our lobby this year and have plans for more renovations to keep our hotel as new as possible to best serve our guests. We look forward to your return visit to... More

winston salem, United States
1 review
2 of 5 stars Reviewed August 29, 2013

if you are looking for a clean hotel, stay here. if you want an employee to help you, speak to you, smile at you go somewhere else. Hospitality is not practiced here. it was not that they were understaffed but could not find and when one was available they were on their phones.

Review collected in partnership with Hampton

Was this review helpful? Yes
Jim K, Front Office Manager at Hampton Inn Harrisburg / Grantville / Hershey, responded to this review

Thank you for your response. I do apologize for the issues that occurred during your stay. These issues are very uncommon for our property, but it is good to know when they do occur, so we can address these issue and use the information to learn and improve from our mistakes. Hopefully you give us another chance in the future,... More

Eldersburg, Maryland
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 25, 2013

This hotel is only 6 miles from Hershey Park, but is around $60 per room cheaper than any of the options directly across the street from the park. Our two rooms were very nice, especially the king suite. There was plenty of room in the suite for the four of us to play games and cards in the evening. Breakfast... More

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Jim K, Front Office Manager at Hampton Inn Harrisburg / Grantville / Hershey, responded to this review

Thank you for the kind words about our property. We are very happy that you enjoyed your stay with us. The price difference between us and the hotels in Hershey is a nice draw for us, especially considering that it is only a short drive back and forth from the attractions. We look forward to seeing you the next time... More

Massapequa Park, New York
1 review
3 of 5 stars Reviewed August 22, 2013

After staying here the last few years, we booked here again. Telling them we were Hilton Honor members, we asked for 2 rooms and told staff we would check in after the Hershey Park closes. Upon arrival, we were given 2 rooms in the lower level next to the pool, laundry room and stairs. Doors were opening and closing constantly.... More

Review collected in partnership with Hampton

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Curtis M, General Manager at Hampton Inn Harrisburg / Grantville / Hershey, responded to this review

I am sorry you were disappointed with your stay. The reason you were on the pool level was not because of the time you checked in but actually because we thought you would enjoy the adjoining rooms. In our hotel the adjoining rooms are all on the pool level. Whenever possible we try to set up families in the adjoining... More

Montreal, Canada
Senior Contributor
42 reviews 42 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed August 21, 2013

Our almost yearly visit to Hersheypark is complimented by a stay at the Grantville Hampton Inn! This hotel is perfect location and value for those wanting to visit Hersheypark, we've used it for years and find it even better now. The complimentary hot breakfast, coffee/tea bar, free cookies etc are incentives that work for our whole family!

Was this review helpful? Yes
Jim K, Front Office Manager at Hampton Inn Harrisburg / Grantville / Hershey, responded to this review

Thank you for the kind review. We are glad that you noticed our changes. The rooms were done in 2012 and we upgraded the lobby this past winter. We look forward to seeing you during your next trip to our hotel. Thanks, James Kaufman Front Office Manager More

CT
Contributor
16 reviews 16 reviews
14 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed August 19, 2013

Nice hotel, with friendly staff, and great breakfast. Maid service was not great, and the pool area needed cleaning. But a call to the front desk took care if this. Overall, a good hotel. We would stay there again. We were traveling with our granddaughters and went to Hersheypark. It was close to the park, which was what we wanted.

Was this review helpful? Yes
Jim K, Front Office Manager at Hampton Inn Harrisburg / Grantville / Hershey, responded to this review

Thank you for responding. Our location and price compared to the Hershey hotels is a major draw for us during the summer season. I apologize for the issues that you had during your stay, but feedback like this is helpful so we can improve property Thanks, Jim Kaufman Front Office Manager More

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Additional Information about Hampton Inn Harrisburg / Grantville / Hershey

Address: 255 Bow Creek Road, Grantville, PA 17028
Phone Number:
Location: United States > Pennsylvania > Grantville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Harrisburg / Grantville / Hershey 2.5*
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Also Known As:
Hampton Inn Harrisburg / Grantville / Hershey Hotel Grantville
Hampton Inn Grantville
Grantville Hampton Inn

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Swimming Pool Wheelchair access
Hotel Class
Number of rooms
79

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