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Hampton Inn Harrisburg / Grantville / Hershey

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255 Bow Creek Road, Grantville, PA 17028
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Hampton Inn Harrisburg / Grantville / Hershey
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Hampton Inn Harrisburg / Grantville / Hershey
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272 reviews from our community

Traveler rating
    134
    84
    40
    11
    3
See reviews for
127
50
11
41
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (272)
  • Mar-May only
    (67)
  • Jun-Aug only
    (105)
  • Sep-Nov only
    (58)
  • Dec-Feb only
    (42)
All months
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 days ago NEW

the front desk staff should be working a hot dog stand. Not friendly, not interested in being hospitable. They were even eating breakfast at the desk. Rooms are dated and the mattresses have permanent body marks/dips in them. Completely over priced given the facilities and the lack of talent of the staff. Find another Hilton property, this one should be... More 

Review collected in partnership with Hampton

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Erie
1 review
5 of 5 stars Reviewed 5 days ago NEW

Great location, staff and affordable. Clean rooms, lobby. The location was perfect close to the location where I attended training. I personally recommend this hotel if you are looking for a place to stay.

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Pittsburgh, PA
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

We promised to take the kids to Hershey Park for their birthday in lieu of a big party. Part of the deal was to find a hotel that had an indoor pool and hot tub that they could go in. This place fit the bill. The pool area was large for the size of the hotel. While this hotel isn't... More 

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Surfside Beach, South Carolina
2 reviews
3 of 5 stars Reviewed 1 week ago

We only stay at Hampton Inns because of their great staff and cleanliness and their fair price. This one failed on many counts. The staff was not friendly and the price was way out of line. We always expect to pay a little more for the Hampton experience but this was very over priced.

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Naples, Florida
Contributor
16 reviews 16 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

The staff were nice but I found the place to be a bit dirty. There were handprints all over the interior of the elevator and the carpet in my hallway was dirty with chunks of something on it. In my room, I moved the floor lamp and there was a large amount of dust on it. The bathroom sink was... More 

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spencer, United States
1 review
5 of 5 stars Reviewed 1 week ago

Very clean facility. Staff are excellent for local info about restaurants etc. Have stayed here with my family before and have never had any problems. Kids loved the pool. Easy access to and from I-81.

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Jim K, Front Office Manager at Hampton Inn Harrisburg / Grantville / Hershey, responded to this review

Having a clean property and providing the best service possible is the best way to ensure that a guest has a great stay with us. Thanks for staying at our Hampton and we hope to see you again. More 

Brooklyn, NY
Senior Contributor
36 reviews 36 reviews
20 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Checked in online so received room key in ten seconds. No issues whatsoever. Clean lobby, room, pool, and breakfast area. Will definitely stay again. It's only a 15 minute easy drive to Hersheypark, so the location is convenient if you're visiting.

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Jim K, Front Office Manager at Hampton Inn Harrisburg / Grantville / Hershey, responded to this review

The e-check-in is a new feature that a lot of our guests are finding enjoyable. We are able to make the check-in experience quick and easy for our guests. More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We were looking for a Hampton Inn to stay at on our way north in PA and called a Hampton Inn from a restaurant. I got the wrong Hampton Inn but the woman was very helpful and connected me to the correct Hampton Inn. The gentleman who answered the phone was curteous and said they had plenty of rooms available... More 

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Jim K, Front Office Manager at Hampton Inn Harrisburg / Grantville / Hershey, responded to this review

Thank you for staying with us. I'm glad to hear that our staff was able to handle your needs. We strive for a clean hotel with great service before anything else, so we are glad that you were satisfied with your experience. More 

Columbiana, Ohio
Senior Contributor
29 reviews 29 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I missed the hotel when I got off the exit because the lights were dim on the Hampton Inn sign and over half of the lights were off in the parking lot (perhaps intentional because they all seemed to be on the right side of the driveway in). This was not a great first impression, but the staff at the... More 

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Jim K, Front Office Manager at Hampton Inn Harrisburg / Grantville / Hershey, responded to this review

Thanks for the reply. We have since gotten the lights fixed, so if you stay with us again you should have no problem finding the entrance. I do apologize with the issue you had with the room. We have an amazing housekeeping staff, so this is a rare even, but I do offer my sincere apologizes for that. More 

Titusville, New Jersey
Contributor
15 reviews 15 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel was conveniently located. Very clean, with a helpful staff. Easy access on and off the highway. Hampton Inn always has a great breakfast. We will use this hotel again whenever we head to Pittsburgh.

Review collected in partnership with Hampton

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Jim K, Front Office Manager at Hampton Inn Harrisburg / Grantville / Hershey, responded to this review

Thanks for choosing our Hampton on your travels to Pittsburgh. We are glad that you decide you choose us. Having a friendly staff and a clean property goes along way to ensuring the guest satisfaction that we strive for. More 

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