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Hampton Inn Philadelphia/Great Valley/Malvern

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635 Lancaster Avenue, Frazer, PA 19355
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1 room 1 adult
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Hampton Inn Philadelphia\/Great Valley\/Malvern
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285 Reviews from our TripAdvisor Community

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Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This was a very comfortable stay during a business trip. Complimentary breakfast varied every day and was fresh. The woman who prepared breakfast was EXTREMELY pleasant and helpful. The hotel is very clean and comfortable and the staff is very nice and accommodating. They're located next door to an Outback Steakhouse, but will also supply you with delivery menus for... More 

Helpful?
Thank Kimberly I
Philadelphia
2 reviews
5 of 5 stars Reviewed 1 week ago

Staff very respectful, greetings when checking in pleasant. Accommodations clean, relaxing, quiet. Complimentary breakfast good, coffee Fantastic! I did not use other amenities, but I am sure they are just as good.

Review collected in partnership with Hampton

Helpful?
Thank carolmW9729DQ
Wilmington, North Carolina
Level Contributor
42 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

This is our third visit and most likely our last. Had bugs in our room the first night, were moved to a second room for the next night and the bugs were in both rooms. Housekeeping said they'd vacuum which would take care of the problem but this obviously did not address the issue. Manager on duty offered snacks and... More 

Helpful?
Thank Dan D
Eric R, General Manager at Hampton Inn Philadelphia/Great Valley/Malvern, responded to this review

Dear Dan D, I want to apologize for the unfortunate experience that you had at our hotel. The health and safety of our guests is of the utmost importance. We work closely with a professional pest control company to address and rectify any pest situation that might occur. We have reviewed your comments with our staff and have addressed the... More 

Dallas, United States
Level Contributor
11 reviews
9 hotel reviews
3 of 5 stars Reviewed December 18, 2015

They were working on the sidewalks and had the back parking lot closed. So getting there at 8PM had to park along the front driveway. Could have used a bit more planning on this work. Room was good, the hallways are sad but think a renovation is in the works. Lots of plugs which i need.

Review collected in partnership with Hampton

Helpful?
Thank Mark B
Eric R, General Manager at Hampton Inn Philadelphia/Great Valley/Malvern, responded to this review

Hello Mark B, Thank you for your feedback of your recent stay with us. I sincerely apologize for the Parking issues that you experienced; our hotel works hard to ensure the comfort and satisfaction of our guests and we are very sorry that did not meet your expectations. I am working with our staff to prevent this from happening in... More 

New York
Level Contributor
31 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed December 10, 2015

Stayed here for two nights but it was such a nice experience I wished I could've stayed longer. Quiet room, clean room. Great free breakfast and everyone was pleasant from check in to check out. Will definitely recommend staying here. All hotels should be managed like this one.

Helpful?
Thank icman
Eric R, General Manager at Hampton Inn Philadelphia/Great Valley/Malvern, responded to this review

Hello icman, Thank for your feedback, your opinion is important to us. We strive hard to make sure our guests are satisfied and comfortable. I will pass along your feedback to my staff. Please come back to see us again soon ! Sincerely, Eric Regits General Manager Hampton Inn - Great Valley eric.regits@hilton.com 610-699-1300 More 

Rockville, Maryland
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed December 9, 2015

A place to stay near Philadelphia. Quiet room, free breakfast and free wi-fi. Plenty of parking and Outback Steakhouse near by. Not sure why a review has to be 200+ characters. Often you need a few words to describe good service.

Review collected in partnership with Hampton

Helpful?
Thank George_Rindov
Eric R, General Manager at Hampton Inn Philadelphia/Great Valley/Malvern, responded to this review

Hello George_Rindov, Thank for your feedback, your opinion is important to us. We strive hard to make sure our guests are satisfied and comfortable. I will pass along your feedback to my staff. Please come back to see us again soon ! Sincerely, Eric Regits General Manager Hampton Inn - Great Valley eric.regits@hilton.com 610-699-1300 More 

California, MD, United States
1 review
5 of 5 stars Reviewed November 30, 2015

I found this hotel while looking for a place to stay for a family activity. Since having breakfast available was a must, besides being close to the place I needed to be, I decided to read previous reviews. Just about everyone had a nice experience staying here. After arriving, I was greeted by the staff and quickly given the keys... More 

Review collected in partnership with Hampton

Helpful?
Thank Felipe N
Eric R, General Manager at Hampton Inn Philadelphia/Great Valley/Malvern, responded to this review

Hello Felipe N, Thank for your feedback, your opinion is important to us. We strive hard to make sure our guests are satisfied and comfortable. I will pass along your feedback to my staff. Please come back to see us again soon ! Sincerely, Eric Regits General Manager Hampton Inn - Great Valley eric.regits@hilton.com 610-699-1300 More 

Naples, Florida
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed November 30, 2015

Location in Chester county west of Philadelphia. Room smaller than average. Room had been cleaned but not stocked for 2 people. Heating system has sound of jet engine in take off.Breakfast excellent. Require 200 characters in review. Room rate should have reflected holiday.

Review collected in partnership with Hampton

Helpful?
Thank Syd W
Eric R, General Manager at Hampton Inn Philadelphia/Great Valley/Malvern, responded to this review

Hello Syd W, Thank you for your feedback of your recent stay with us. Our hotel works hard to ensure the comfort and satisfaction of our guests and we are very sorry that did not meet your expectations. I am working with our staff to prevent this from happening in the future. We will begin a 5 Million Renovation Beginning... More 

Robbinsville
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed November 28, 2015

We highly recommend this hotel. Room was great as was everyone that we dealt with. Breakfast was also very good. John helped us tremendously as we called him several times for directions. Will return when in area.

Helpful?
Thank poolady
Eric R, General Manager at Hampton Inn Philadelphia/Great Valley/Malvern, responded to this review

Hello poolady, Thank for your feedback, your opinion is important to us. We strive hard to make sure our guests are satisfied and comfortable. I will pass along your feedback to my staff. Please come back to see us again soon ! Sincerely, Eric Regits General Manager Hampton Inn - Great Valley eric.regits@hilton.com 610-699-1300 More 

Philadelphia, Pennsylvania
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed November 23, 2015

Faith and Jon who work the front desk were terrific. The rooms was great, price good too. We stayed here for 4 nights because out house was getting remodeled, we live up the road, so it was convenient for sure. Thanks!

Review collected in partnership with Hampton

Helpful?
1 Thank theogang
Eric R, General Manager at Hampton Inn Philadelphia/Great Valley/Malvern, responded to this review

Hello theogang, Thank for your feedback, your opinion is important to us. We strive hard to make sure our guests are satisfied and comfortable. I will pass along your feedback to my staff. Please come back to see us again soon ! Sincerely, Eric Regits General Manager Hampton Inn - Great Valley eric.regits@hilton.com 610-699-1300 More 

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