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Hampton Inn Philadelphia / Great Valley

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635 Lancaster Avenue, Frazer, PA 19355
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Hampton Inn Philadelphia / Great Valley
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Hampton Inn Philadelphia / Great Valley
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212 reviews from our community

Traveler rating
    115
    65
    17
    9
    6
See reviews for
62
31
13
85
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
  • All months
    (212)
  • Mar-May only
    (56)
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Dracut, Massachusetts
Senior Contributor
32 reviews 32 reviews
10 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Even within a chain you can find differences although with Hampton Inn I find less variance between hotels. You know what to expect when you book a HI and this is no exception. The Frazer HI is clean, comfortable, and convenient to highways. Although this is as nice as any Hampton Inn the price is on the lower side making... More 

Was this review helpful? Yes
Eric R, General Manager at Hampton Inn Philadelphia / Great Valley, responded to this review

Hello Joe S, Thank for your feedback, your opinion is important to us. We strive hard to make sure our guests are satisfied and comfortable. I'm glad you enjoyed your stay and the hotel. I will pass along your feedback to my staff. Please come back to see us again soon ! Sincerely, Eric Regits General Manager Hampton Inn -... More 

Owings Mills, United States
1 review
4 of 5 stars Reviewed 1 week ago

Our basketball team stayed at this hotel because it was close to our tournament location and offered great value. We were very pleased with the amenities (free internet, free breakfast, etc.) and the lobby was a nice gathering place. The staff was very friendly and accomodating.

Review collected in partnership with Hampton

Was this review helpful? Yes
Eric R, General Manager at Hampton Inn Philadelphia / Great Valley, responded to this review

Hello Shelonda S, Thank for your feedback, your opinion is important to us. We strive hard to make sure our guests are satisfied and comfortable. I'm glad you enjoyed your stay and the hotel. I will pass along your feedback to my staff. Please come back to see us again soon ! Sincerely, Eric Regits General Manager Hampton Inn -... More 

Boston, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The whole experience was very satisfying. The lobby staff was very friendly. The rooms was in very good condition and the room was very quiet. The complimentary breakfast was very appealing...everything was ready, hot and very tasty. I would stay here again for sure.

Review collected in partnership with Hampton

Was this review helpful? Yes
Eric R, General Manager at Hampton Inn Philadelphia / Great Valley, responded to this review

Hello Joseph B, Thank for your feedback, your opinion is important to us. We strive hard to make sure our guests are satisfied and comfortable. I'm glad you enjoyed your stay and the hotel. I will pass along your feedback to my staff. Please come back to see us again soon ! Sincerely, Eric Regits General Manager Hampton Inn -... More 

Hagerstown, United States
1 review
5 of 5 stars Reviewed 1 week ago

I was in town to help my sister move the following day. The front desk staff was wonderful (having grown up in Philly and lived away for some time I've missed the Philly "accent". The front desk girl's accent was music to my ears.....water is pronounced "wurter!! :) Stay was fine, accommodations were excellent.

Review collected in partnership with Hampton

Was this review helpful? Yes
Eric R, General Manager at Hampton Inn Philadelphia / Great Valley, responded to this review

Thank for your feedback, your opinion is important to us. We strive hard to make sure our guests are satisfied and comfortable. I'm glad you enjoyed your stay and the hotel and our Philly accents. I will pass along your feedback to my staff. Please come back to see us again soon ! Sincerely, Eric Regits General Manager Hampton Inn... More 

Raleigh, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

The hotel was clean and provided the typical Hampton Inn experience, however, the staff was not friendly or helpful. We had 4 in our room and only 3 pillows--When we asked for an extra we were told the hotel did not have any more pillows. Very disappointed in this stay and we are usually huge fans of hampton Inn

Review collected in partnership with Hampton

Was this review helpful? Yes
Eric R, General Manager at Hampton Inn Philadelphia / Great Valley, responded to this review

Hello Catherine B, I appreciate the review of your recent stay at our hotel. I'm sorry that you received a poor level of service and that the extra pillows were not available; this is not the Hampton norm as our goal is Satisfaction Guaranteed. I have addressed these issues with our staff. As well, I am sorry to hear that... More 

wayne, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

I think the Hampton inn is an excellent choice for a family stay. The Hilton line of hotels strive to do their very best to make you feel at home amd they suceed I will use them in the future and recommend them

Review collected in partnership with Hampton

Was this review helpful? Yes
Eric R, General Manager at Hampton Inn Philadelphia / Great Valley, responded to this review

Hello Irwin R, Thank for your feedback, your opinion is important to us. We strive hard to make sure our guests are satisfied and comfortable. I'm glad you enjoyed your stay and the hotel. I will pass along your feedback to my staff. Please come back to see us again soon ! Sincerely, Eric Regits General Manager Hampton Inn -... More 

1 review
5 of 5 stars Reviewed 4 weeks ago

My daughter and I stayed at Hampton Inn, Great Valley hotel on a recent visit to Frazer, PA to see QVC. From the check-in to the check-out we received wonderful service from the staff. Our room was very, very clean and the beds most comfortable. Loved the fact that coffee and tea were available in the lobby 24 hours, and... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Eric R, General Manager at Hampton Inn Philadelphia / Great Valley, responded to this review

Hello Irwin R, Thank for your feedback, your opinion is important to us. We strive hard to make sure our guests are satisfied and comfortable. I'm glad you enjoyed your stay, the snacks and the hotel. I will pass along your feedback to my staff. Please come back to see us again soon ! Sincerely, Eric Regits General Manager Hampton... More 

climax n.c.
1 review
5 of 5 stars Reviewed March 19, 2015

I enjoy staying at hampton inn when i travel but this one has been the best so far. the room was clean fresh and very comfortable. the hotel staff was very pleasant helpful and accommodating. Highly recommended!

Review collected in partnership with Hampton

Was this review helpful? Yes
Eric R, General Manager at Hampton Inn Philadelphia / Great Valley, responded to this review

Hello Jennifer T, Thank for your feedback, your opinion is important to us. We strive hard to make sure our guests are satisfied and comfortable. I'm glad you enjoyed your stay and the hotel. I will pass along your feedback to my staff. Please come back to see us again soon ! Sincerely, Eric Regits General Manager Hampton Inn -... More 

Atlanta, Georgia
Top Contributor
56 reviews 56 reviews
13 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed March 17, 2015

It's a Hampton Inn and as part of the Hilton chain you get about what you would expect. The rooms were clean, all the appliances worked, rooms were quiet, tea, coffee and snacks were available 24/7. The bed was comfortable. Night Desk person was friendly, helpful and knowledgeable about the area. The breakfast person was attentive and went out of... More 

Was this review helpful? Yes
Eric R, General Manager at Hampton Inn Philadelphia / Great Valley, responded to this review

Hello 2013CTB, Thank for your feedback, your opinion is important to us. We strive hard to make sure our guests are satisfied and comfortable. I'm glad you enjoyed your stay and the hotel. I will pass along your feedback to my staff. Please come back to see us again soon ! Sincerely, Eric Regits General Manager Hampton Inn - Great... More 

North Potomac
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 16, 2015

We checked in at 9pm, and were greeted by Jamil at the front desk. He was friendly and attentive to our requests and went out of his way to make sure that our family was comfortable. The entire property was clean. The common areas were bright and inviting. The breakfast was perfect for our family with a variety of fresh... More 

Was this review helpful? Yes
Eric R, General Manager at Hampton Inn Philadelphia / Great Valley, responded to this review

Hello Lauren R, Thank for your feedback, your opinion is important to us. We strive hard to make sure our guests are satisfied and comfortable. I'm glad you enjoyed your stay, breakfast and the hotel. I will pass along your feedback to Jamil and my staff. Please come back to see us again soon ! Sincerely, Eric Regits General Manager... More 

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