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Hampton Inn Philadelphia / Great Valley

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635 Lancaster Avenue, Frazer, PA 19355
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Hampton Inn Philadelphia / Great Valley
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Hampton Inn Philadelphia / Great Valley
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228 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
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  • Any
English first
  • All months
    (228)
  • Mar-May only
    (67)
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    (51)
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Forked River, United States
1 review
2 of 5 stars Reviewed 1 week ago

Had reservations and a confirmation number made a week prior. As walking in, received a phone call they wanted to refer me to a competitor down the road since they did not have the rooms available. Had to suggest they actually take my confirmation number to look it up again at which time they apparently did have the rooms available.... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Eric R, General Manager at Hampton Inn Philadelphia / Great Valley, responded to this review

Hello kathysdays, Thank for your feedback, your opinion is important to us. We strive hard to make sure our guests are satisfied and comfortable. I apologize for the inconvenience with your stay. Please contact the hotel directly for the issue with you points. I will pass along your feedback to my staff. Please come back to see us again soon... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

I met my sister and stayed here. We had a great experience. Nice clean room, complementary snacks and wine coolers! Breakfast was nice too. All staff helpful and very friendly. We are going back next year!!

Was this review helpful? Yes 1
Eric R, General Manager at Hampton Inn Philadelphia / Great Valley, responded to this review

Hello kathysdays, Thank for your feedback, your opinion is important to us. We strive hard to make sure our guests are satisfied and comfortable. I'm glad you enjoyed your stay and the hotel. I will pass along your feedback to my staff. Please come back to see us again soon ! Sincerely, Eric Regits General Manager Hampton Inn - Great... More 

Jim Thorpe, Pennsylvania
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here in May this year. There was a conference in the area that I was attending. I have found over the years that Hampton Inn has the quality that I am looking for in a place to stay. The staff was wonderful and always friendly. I am a Hilton Honors member and check in was a breeze, never... More 

Was this review helpful? Yes 1
Eric R, General Manager at Hampton Inn Philadelphia / Great Valley, responded to this review

Hello ike712, Thank for your feedback, your opinion is important to us. We strive hard to make sure our guests are satisfied and comfortable. I'm glad you enjoyed your stay and the hotel. I will pass along your feedback to my staff. Please come back to see us again soon ! Sincerely, Eric Regits General Manager Hampton Inn - Great... More 

Alpharetta GA, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

This was a comfortable hotel which met my expectations. Could not have asked for much more for a business trip. The location was great, very close to the office that I had to travel to every day. I would stay here again if I had business in the area.

Review collected in partnership with Hampton

Was this review helpful? Yes
Eric R, General Manager at Hampton Inn Philadelphia / Great Valley, responded to this review

Hello Elizabeth M, Thank for your feedback, your opinion is important to us. We strive hard to make sure our guests are satisfied and comfortable. I'm glad you enjoyed your stay and the hotel. I will pass along your feedback to my staff. Please come back to see us again soon ! Sincerely, Eric Regits General Manager Hampton Inn -... More 

Potomac, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

During a recent family visit to Hampton Inns so my son could attend a soccer tournament we were met with some resistance regarding a small request. The hotel was very full and the staff person I asked for extra pillows was not able to provide them which meant five people used four pillows for the night. The next morning the... More 

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Eric R, General Manager at Hampton Inn Philadelphia / Great Valley, responded to this review

Hello George A, Thank for your feedback, your opinion is important to us. We strive hard to make sure our guests are satisfied and comfortable. I'm glad you enjoyed your stay and the hotel. I will pass along your feedback to my staff. I'm glad Nancy was able to assist you and met you expectations. Please come back to see... More 

West Chester, Pennsylvania
Level Contributor
69 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Used my HH points, free night, BUT charged my credit card $50! Upgraded to a suite... Great breakfast! Outdoor pool... Clean rooms, bed was Awesome!!!! I want to bring the bed home with me!!!! Will be coming back again... Will get a chance to use the outdoor pool

Was this review helpful? Yes
Eric R, General Manager at Hampton Inn Philadelphia / Great Valley, responded to this review

Hello KiwiKim6, Thank for your feedback, your opinion is important to us. We strive hard to make sure our guests are satisfied and comfortable. I'm glad you enjoyed your stay and the hotel. I will pass along your feedback to my staff. Please come back to see us again soon ! Sincerely, Eric Regits General Manager Hampton Inn - Great... More 

Frazer, United States
1 review
5 of 5 stars Reviewed May 18, 2015

We liked everything about this hotel. The rooms were clean, the breakfast was superb and the staff very friendly and welcoming. We also found our room to be quiet and comfortable. The only criticism is that the pool could have been cleaner. Maybe we were a little too early in the season for regular users, but that shouldn't be an... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Eric R, General Manager at Hampton Inn Philadelphia / Great Valley, responded to this review

Hello Jeff N, Thank for your feedback, your opinion is important to us. We strive hard to make sure our guests are satisfied and comfortable. I'm glad you enjoyed your stay and the hotel. I will pass along your feedback to my staff. Please come back to see us again soon ! Sincerely, Eric Regits General Manager Hampton Inn -... More 

Fernandina Beach, Florida
Level Contributor
72 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed May 17, 2015

My husband & I spent 2 nights at the Hampton while in the area for preparations for our daughter's wedding. This is a nice, clean facility with a pleasant staff. We did encounter 2 inconveniences during our stay. 1: the refrigerator in our room would not keep anything cold. 2: attempted to use laundry facilities but could not get change... More 

Was this review helpful? Yes
Eric R, General Manager at Hampton Inn Philadelphia / Great Valley, responded to this review

Hello qikvette, Thank for your feedback, your opinion is important to us. We strive hard to make sure our guests are satisfied and comfortable. I'm glad you enjoyed your stay and the hotel. I will pass along your feedback to my staff. Please come back to see us again soon ! Sincerely, Eric Regits General Manager Hampton Inn - Great... More 

Wayne, United States
1 review
5 of 5 stars Reviewed May 17, 2015

I am a repeat guest at this Hampton Inn and I am always pleased with the cleanliness of my bedroom and bath, the courteous and friendly staff, and a pleasant and quiet stay. I've never been displeased in any way and will continue to make my accommodations at this hotel. The breakfasts are the best also. From check-in to check-out,... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Eric R, General Manager at Hampton Inn Philadelphia / Great Valley, responded to this review

Hello Jeff N, Thank for your feedback, your opinion is important to us. We strive hard to make sure our guests are satisfied and comfortable. I'm glad you enjoyed your stay and the hotel. I will pass along your feedback to my staff. Please come back to see us again soon ! Sincerely, Eric Regits General Manager Hampton Inn -... More 

Boiling Springs, United States
1 review
5 of 5 stars Reviewed May 13, 2015

This is a clean, friendly and conveniently located Hampton Inn. While it's not a high-end hotel, it is inexpensively priced and a very good value. The room was quiet and comfortable; the breakfast food was fresh.

Review collected in partnership with Hampton

Was this review helpful? Yes
Eric R, General Manager at Hampton Inn Philadelphia / Great Valley, responded to this review

Hello G June H, Thank for your feedback, your opinion is important to us. We strive hard to make sure our guests are satisfied and comfortable. I'm glad you enjoyed your stay and the hotel. I will pass along your feedback to my staff. Please come back to see us again soon ! Sincerely, Eric Regits General Manager Hampton Inn... More 

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