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Hampton Inn Philadelphia / Great Valley

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635 Lancaster Avenue, Frazer, PA 19355
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Hampton Inn Philadelphia / Great Valley
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Hampton Inn Philadelphia / Great Valley
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216 reviews from our community

Traveler rating
    118
    65
    17
    9
    7
See reviews for
62
32
13
88
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
  • All months
    (216)
  • Mar-May only
    (60)
  • Jun-Aug only
    (46)
  • Sep-Nov only
    (59)
  • Dec-Feb only
    (51)
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Houston, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

Nice place to stay, friendly staff, nice rooms, complementary internet and breakfast. Good value. I come here at least once a year and prefer this place over the more expensive hotel right next to it. There is also an Outback Restaurant that is better than average right next door. I would recommend this place to families or businessmen.

Review collected in partnership with Hampton

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Orchard Park, New York
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

This stay was one of the worse I have had at any Hampton Inn. Bugs in the room-not taken care of in a timely fashion, my room not clean until 5pm, and soda machines not working and I get a 3rd degree by front desk person. They offered 5,00 point I want 20,000-of course I have not heard back from... More 

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Shamokin, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

The staff was VERY friendly, everyone smiled and greeted us even on passing. We felt very welcomed there. The hotel was clean and VERY quiet even though it was close to Route 30. Bed and shower were amazing. Great selection at the complimentary breakfast, a staff member even helped me make my first successful waffle! We tried most of the... More 

Review collected in partnership with Hampton

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Eric R, General Manager at Hampton Inn Philadelphia / Great Valley, responded to this review

Hello Angela K, Thank for your feedback, your opinion is important to us. We strive hard to make sure our guests are satisfied and comfortable. I'm glad you enjoyed your stay and the hotel. I will pass along your feedback to my staff. Please come back to see us again soon ! Sincerely, Eric Regits General Manager Hampton Inn -... More 

Dillsburg, United States
1 review
5 of 5 stars Reviewed 1 week ago

I stay at this Hampton Inn frequently - the staff is always friendly and rooms are clean. Great service overall. The location is very convenient to major highways in the area. I always get a good nights sleep!

Review collected in partnership with Hampton

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Eric R, General Manager at Hampton Inn Philadelphia / Great Valley, responded to this review

Hello Marianne G, Thank for your feedback, your opinion is important to us. We strive hard to make sure our guests are satisfied and comfortable. I'm glad you enjoyed your stay and the hotel. I will pass along your feedback to my staff. Please come back to see us again soon ! Sincerely, Eric Regits General Manager Hampton Inn -... More 

Dracut, Massachusetts
Senior Contributor
32 reviews 32 reviews
10 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 1 week ago

Even within a chain you can find differences although with Hampton Inn I find less variance between hotels. You know what to expect when you book a HI and this is no exception. The Frazer HI is clean, comfortable, and convenient to highways. Although this is as nice as any Hampton Inn the price is on the lower side making... More 

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Eric R, General Manager at Hampton Inn Philadelphia / Great Valley, responded to this review

Hello Joe S, Thank for your feedback, your opinion is important to us. We strive hard to make sure our guests are satisfied and comfortable. I'm glad you enjoyed your stay and the hotel. I will pass along your feedback to my staff. Please come back to see us again soon ! Sincerely, Eric Regits General Manager Hampton Inn -... More 

Owings Mills, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Our basketball team stayed at this hotel because it was close to our tournament location and offered great value. We were very pleased with the amenities (free internet, free breakfast, etc.) and the lobby was a nice gathering place. The staff was very friendly and accomodating.

Review collected in partnership with Hampton

Was this review helpful? Yes
Eric R, General Manager at Hampton Inn Philadelphia / Great Valley, responded to this review

Hello Shelonda S, Thank for your feedback, your opinion is important to us. We strive hard to make sure our guests are satisfied and comfortable. I'm glad you enjoyed your stay and the hotel. I will pass along your feedback to my staff. Please come back to see us again soon ! Sincerely, Eric Regits General Manager Hampton Inn -... More 

Boston, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The whole experience was very satisfying. The lobby staff was very friendly. The rooms was in very good condition and the room was very quiet. The complimentary breakfast was very appealing...everything was ready, hot and very tasty. I would stay here again for sure.

Review collected in partnership with Hampton

Was this review helpful? Yes
Eric R, General Manager at Hampton Inn Philadelphia / Great Valley, responded to this review

Hello Joseph B, Thank for your feedback, your opinion is important to us. We strive hard to make sure our guests are satisfied and comfortable. I'm glad you enjoyed your stay and the hotel. I will pass along your feedback to my staff. Please come back to see us again soon ! Sincerely, Eric Regits General Manager Hampton Inn -... More 

Hagerstown, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

I was in town to help my sister move the following day. The front desk staff was wonderful (having grown up in Philly and lived away for some time I've missed the Philly "accent". The front desk girl's accent was music to my ears.....water is pronounced "wurter!! :) Stay was fine, accommodations were excellent.

Review collected in partnership with Hampton

Was this review helpful? Yes
Eric R, General Manager at Hampton Inn Philadelphia / Great Valley, responded to this review

Thank for your feedback, your opinion is important to us. We strive hard to make sure our guests are satisfied and comfortable. I'm glad you enjoyed your stay and the hotel and our Philly accents. I will pass along your feedback to my staff. Please come back to see us again soon ! Sincerely, Eric Regits General Manager Hampton Inn... More 

Raleigh, United States
1 review
2 of 5 stars Reviewed 3 weeks ago

The hotel was clean and provided the typical Hampton Inn experience, however, the staff was not friendly or helpful. We had 4 in our room and only 3 pillows--When we asked for an extra we were told the hotel did not have any more pillows. Very disappointed in this stay and we are usually huge fans of hampton Inn

Review collected in partnership with Hampton

Was this review helpful? Yes
Eric R, General Manager at Hampton Inn Philadelphia / Great Valley, responded to this review

Hello Catherine B, I appreciate the review of your recent stay at our hotel. I'm sorry that you received a poor level of service and that the extra pillows were not available; this is not the Hampton norm as our goal is Satisfaction Guaranteed. I have addressed these issues with our staff. As well, I am sorry to hear that... More 

wayne, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

I think the Hampton inn is an excellent choice for a family stay. The Hilton line of hotels strive to do their very best to make you feel at home amd they suceed I will use them in the future and recommend them

Review collected in partnership with Hampton

Was this review helpful? Yes
Eric R, General Manager at Hampton Inn Philadelphia / Great Valley, responded to this review

Hello Irwin R, Thank for your feedback, your opinion is important to us. We strive hard to make sure our guests are satisfied and comfortable. I'm glad you enjoyed your stay and the hotel. I will pass along your feedback to my staff. Please come back to see us again soon ! Sincerely, Eric Regits General Manager Hampton Inn -... More 

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