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Hampton Inn Philadelphia / Great Valley

Certificate of Excellence
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635 Lancaster Avenue, Frazer, PA 19355
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1 room 1 guest
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Hampton Inn Philadelphia \/ Great Valley
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251 Reviews from our TripAdvisor Community

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Traveler rating
    137
    76
    21
    10
    7
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75
37
16
98
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
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Brentwood, Tennessee
Level Contributor
21 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This was a quick stop on a road trip for us. The staff was very friendly and the hotel looks to be well kept. There is an Outback next door, so it was nice not to get back in the car to go to dinner as we had been driving all day. I would not hesitate to recommend this hotel.

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Level Contributor
54 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 1 week ago

I called Hilton reservations main number. Told them what town I needed to be near and this is where we ended up. Standard Hilton stay. Good service, clean rooms, plenty of parking. It was a soccer tournament weekend so the complimentary breakfast was hammered and it was hard for the staff to keep up, but no one went hungry! Love... More 

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Annanda;e, United States
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

I was told when I made the reservation that I would have a room with a walk in shower. However, I was assigned to a room with a handicap bath tub. Another room was offered to us with a walk in shower but the bed in that room would not work for my friend. Hence I was in the room... More 

Review collected in partnership with Hampton

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West Hurley, New York
Level Contributor
36 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very helpful staff, nice room with good sized fridge and microwave. The internet speed is ok. The bathroom needs a ring to hang the hand towel as it falls off the bath towel hooks and the spigot is so close to the back edge of the sink you end up knocking into the basin just to wash your hands but... More 

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Eric R, General Manager at Hampton Inn Philadelphia / Great Valley, responded to this review

Hello Chekug12, Thank for your feedback, your opinion is important to us. We strive hard to make sure our guests are satisfied and comfortable. I apologize for the inconvenience with your stay. I will pass along your feedback to my staff. Please come back to see us again soon ! Sincerely, Eric Regits General Manager Hampton Inn - Great Valley... More 

virginia beach
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

My husband and I spent 2 nights in this hotel while visiting Longwood Gardens. We really enjoyed our stay.Every employee we encountered was friendly and very helpful. The lady ( Virginia ) who manages the breakfast area goes above and beyond to provide great service to guests.Our room appeared to be recently remodeled.It would have been no hardship to stay... More 

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Eric R, General Manager at Hampton Inn Philadelphia / Great Valley, responded to this review

Hello evelynd11, Thank for your feedback, your opinion is important to us. We strive hard to make sure our guests are satisfied and comfortable. I apologize for the inconvenience with your stay. I will pass along your feedback to my staff. Please come back to see us again soon ! Sincerely, Eric Regits General Manager Hampton Inn - Great Valley... More 

Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

I don't understand all of the glowing reviews. I have stayed at Hampton Inns all over the country, and there are better ones than this location. Due to being in town for business, I had to stay here for 8 nights. The hotel is dated. The rooms are painted a dark yellow and brown with a brown carpet and beige/brown... More 

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Eric R, General Manager at Hampton Inn Philadelphia / Great Valley, responded to this review

Hello Amber A, Thank for your feedback, your opinion is important to us. We strive hard to make sure our guests are satisfied and comfortable. I apologize for the inconvenience with your stay. I will pass along your feedback to my staff. Please come back to see us again soon ! Sincerely, Eric Regits General Manager Hampton Inn - Great... More 

Mahopac
1 review
3 of 5 stars Reviewed 2 weeks ago

Overall the price was reasonable for the accommodations. The pool had a glass table broken in it, which seemed like a condition which should have been resolved immediately. When we requested permission to use another local hotel's pool, we were told that we could not do that. In that regard, there was poor customer service.

Review collected in partnership with Hampton

Was this review helpful? Yes
Eric R, General Manager at Hampton Inn Philadelphia / Great Valley, responded to this review

Hello Janine M, Thank for your feedback, your opinion is important to us. We strive hard to make sure our guests are satisfied and comfortable. I apologize for the inconvenience with your stay. I will pass along your feedback to my staff. Please come back to see us again soon ! Sincerely, Eric Regits General Manager Hampton Inn - Great... More 

Milanville, Pennsylvania
Level Contributor
5 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

We had an unexpected stay due to our dog being at the veterinary hospital and couldn't have picked a better place. Pam and Joyce at the front desk were very friendly. efficient and kind. Pam would ask when we got back how our dog was. The best part of our stay was breakfast. The food was good but Miss Virginia... More 

Was this review helpful? Yes
Eric R, General Manager at Hampton Inn Philadelphia / Great Valley, responded to this review

Hello Tracie Z, Thank for your feedback, your opinion is important to us. We strive hard to make sure our guests are satisfied and comfortable. I apologize for the inconvenience with your stay. I will pass along your feedback to my staff. Please come back to see us again soon ! Sincerely, Eric Regits General Manager Hampton Inn - Great... More 

Boise, Idaho
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Hotel is clean and staff is friendly. Free breakfast is ok. The location is great for access to freeways, restaurants, etc. This is an older hotel, so the decor is dated. My room had a definite musty smell to it. Overall, it was fine, but I might try something else next time I'm in the area.

Was this review helpful? Yes
Eric R, General Manager at Hampton Inn Philadelphia / Great Valley, responded to this review

Hello dbaudrate, Thank for your feedback, your opinion is important to us. We strive hard to make sure our guests are satisfied and comfortable. I apologize for the inconvenience with your stay. I will pass along your feedback to my staff. Please come back to see us again soon ! Sincerely, Eric Regits General Manager Hampton Inn - Great Valley... More 

Ewing, NJ, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

The hotel was clean, quite, and very comfortable. You feel as if you are at home. Easily accessible to the highway and local convenience stores. Excellent value for the price. Hampton Inn is my number one choice of hotel brand.

Review collected in partnership with Hampton

Was this review helpful? Yes
Eric R, General Manager at Hampton Inn Philadelphia / Great Valley, responded to this review

Hello Sharon S, Thank for your feedback, your opinion is important to us. We strive hard to make sure our guests are satisfied and comfortable. I apologize for the inconvenience with your stay. I will pass along your feedback to my staff. Please come back to see us again soon ! Sincerely, Eric Regits General Manager Hampton Inn - Great... More 

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