I recently had the pleasure of visiting the quaint little town of Franklin. The Quality Inn offers superb customer service and attention to their guests needs. Our room was very clean. We checked-out at 4:00 am and the early breakfast service was greatly appreciated. I would highly recommend the Quality Inn. Great Job! more

Stayed this past weekend. Mostly agree with other comments, but had no problems. Nice solid, clean rooms. Bathrooms dated but clean. GREAT thick soft towels. Very friendly staff. A tad pricey for a average hotel in a small town. more

Customer service very poor, would not stay again: The hotel staff had glued my toilet together in the past, instead of replacing the lid, leaving a chipped area which resulted in an injury to myself. After reporting the problem to hotel management they claimed they could find no problem with the room I stayed in and denied my request for... more

Me and my husband was in the area to visit a family member in the nursing home and we decided to stay at the Quality Inn. We had a nice room with King Size bed. The room was really clean w/ all the aminities in it. The bed was very comfortable. We went in the restaurant that was located on... more

Our room was very spacious and clean. The same woman was on the front desk when we checked in and when we checked out...she was very friendly and helpful...recommended a great restaurant within walking distance. Bartender in hotel bar was very friendly and kept us well stocked with popcorn. It's an older hotel so the layout is rather odd...perhaps it... more

I was in franklin for a wedding, so I stayed at hotel. It is a very nice place to stay, very clean, staff in the dining room and at the desk is very friendly. My room had everything available that I needed. After all it is just a comfortable place to stay in to go any where around Franklin, a... more

The charming town of Franklin deserves a better hotel. This hotel is very overpriced for the rooms and non existent ammenities they offer. The bar and restaurant have not been touched since the 1970's nor have the room's bathrooms. While the hotel may be clean one doesn't get the feeling that it is because everything is so old and shabby.... more

Being a frequent business traveler, I stay at many Quality Inn's throughout the United States among other hotels. This is one of the only hotels in the town of Franklin which I suppose expains why they charge so much to rent rooms. The overall service and room amenities were more than adequate and quite clean. However, this is the only... more

My husband and I stayed at the Franklin Quality Inn for one night during Applefest weekend. The price of the room nearly doubled from the last stay (in August 2006). Check in was a snap and check out was only affected by travelers trying to check in before check in time. We ate dinner at at the "in house" restaurant... more