The only reason I stayed at this hotel was because of the special rate associated with the local university. Location is right by a busy intersection and it's miles from any town centre activities. However, there's a "Friendly's" diner a very short walk along the street, and a bar restaurant next to that which offers good Philadelphia Steak Sandwiches. The...
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The location of this hotel is perfect for business travelers, literally a minute or two off the turnpike. I stayed here for three days for a conference. Front desk staff were incredibly friendly and helpful. Lobby/restaurant/bar area is small, but very "home-y" in feel. There isn't much in the area unless you drive several miles, so we ate in the...
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Dear BrianB759:
Thanks so much for staying with us during your visit to Fort Washington. We too agree that our hotel is in a great location for both business and leisure travelers.
Our staff tries to bring personal attention into every guest interaction, and we are very pleased that you received that attention at the front desk.
I appreciate your...
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This is basically the only full service hotel in Fort Washington. Staff is great. Room could use a deep cleaning and I wish the exercise room wasn't for all to see from the parking lot.
Dear Star I:
Thank you for your comments with regard to your recent stay at the Hilton Garden Inn Fort Washington. We are so pleased that you enjoyed your stay and that you liked out team members.
We will take your comments under consideration as we continually work to improve our over all guest experience.
We look forward to welcoming...
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My daugther and I stayed for just one quick night while visiting colleges in the area and were very happy with this hotel. Large clean rooms, clean pool and hot tub area and the woman at the desk with the beautiful smile gave us breakfast coupons the next morning. If my daughter attends Arcadia U, this is the hotel we...
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Dear Dee B:
Thank you very much for taking the time to share your experience. I am very happy to hear that our team members took such good care of you and you found the amenities of our hotel to your liking. Hope to see you return soon! Safe travels.
Shaheerah Bey
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Booked some rooms here for a family event (off-property). I am obviously a big Hilton fan, but my in-laws have never experienced Hilton recently and never HGI.
Rooms were fantastically clean, friendly staff, easy location to points north of Philly - right next to Rt.309, Rt.73, PA Turnpike, and not far from Plymouth Meeting, Willow Grove, and King of Prussia....
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Dear originalXfactor:
Thanks for taking the time to write a review about our hotel. I know many people read reviews and take a cue from guests like you.
I am glad you had an overall good experience at our hotel. We think we’re in a great location – and our guests love our proximity to the surroundings areas.
Thanks so...
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Registered for a room with a King Size bed and got a room with 2 queens. The front desk said "No, you registered for a room with 2 queens." So I brought them my confirmation to prove them wrong. We asked to have a room on the first floor with a King Size bed and were told "there were no...
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Thank you for taking the time to write a review about your recent stay at our hotel. We appreciate your feedback and we’re very sorry you were unhappy with our guest rooms and your experience at the front desk. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience....
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While not impressed, I had no problem with my stay at this hotel. This is not one of the newer, sleek looking Hilton Garden Inns. A total renovation would be nice. However, it was perfectly clean. The bathroom met expectations. The room itself was very large. I would consider the room larger than average for a mid-scale hotel. The refrigerator...
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Dear csj81:
Thanks for taking the time to write a review about our hotel. I know many people read reviews and take a cue from guests like you.
Thanks for noticing the cleanliness of our hotel. Our housekeeping staff takes pride in their jobs and our executive housekeeper works tirelessly to keep the staff motivated. I’ll be sure to pass...
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I love staying here whenever we visit family in philadelphia! the staff is friendly, offer smiles, cookies, and just overall helpful! the rooms are nice, clean, modern and spacious! its pretty quiet, too. must have a lot of business professionals because no one is disruptive at all. the lobby is very attractive and provides cozy seating and tv for folks...
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Just wanted to thank you for your recent stay here at the Hilton Garden Inn Fort Washington! So glad you were able to experience our warm Hilton Garden Inn hospitality and we look forward to seeing you soon. Shaheerah Bey, Director of Sales
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This hotel is in a tricky location, with alot of connecting roads, once you get the lay of the land you appreciate the location, just be careful.
The rooms are very clean and quiet. We were near the elevator and still didn't hear any noise. It appears to be used heavily as a business hotel. The business center was great...
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I am very happy to read the comments about your recent stay and glad that you found the location and amenities of our hotel to your satisfaction, especially the breakfast buffet! We look forward to welcoming you back to the Hilton Garden Inn Fort Washington in the not too distant future.
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This is a really nice hotel with huge rooms. If you're used to Hampton Inns, this is a step up. Not four star, but a big three. Instead of Hampton's precooked breakfasts, this hotel has an egg and waffle bar with a cook. I had a broiled chicken sandwich with fries for $8, and a glass of Pinot noir was...
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