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All 3 Fort Washington hotels

Hilton Garden Inn Philadelphia / Fort Washington

3.0 of 5 Hotel   |   530 Pennsylvania Avenue, Fort Washington, PA 19034 (Formerly Cherry Tree Hotel)
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Ranked #1 of 3 Hotels in Fort Washington
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 5 days ago
scott m Prospect CT
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264 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Prospect CT
Contributor
20 reviews 20 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

If you are looking for a hotel with these characteristics consider this Garden Inn: Clean, friendly staff, restaurant with a nice menu and beverage selection, terrific breakfast, convenient location. and affordable! When in the area again I will be back.

Review collected in partnership with Hilton Garden Inn

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FT. WASHINGTON, PA, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Great place. Clean and comfortable room, although the bed was too soft. Very nice breakfast buffet. When they ran out of breakfast sausages, I asked the kitchen guy to cook up some more, and he had them out in no time. I was a little surprised when we got there that our room was not ready (2:30 pm). However we... More

Review collected in partnership with Hilton Garden Inn

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Bret J, General Manager at Hilton Garden Inn Philadelphia / Fort Washington, responded to this review

Thank you for staying with us at the Hilton Garden Inn Philadelphia Fort Washington. It is wonderful to hear that you would recommend our hotel and I would like to let you know that while our sleep number beds are not very old we will have all new beds before the end of the year! Make it a great day,... More

cranford, nj
1 review
4 of 5 stars Reviewed 3 weeks ago

Shonda, the front desk attendant, was cheerful and helpful. She was able to check us in before the required 3pm time and was helpful with all questions during our stay. The breakfast buffet at 12.95 was a good buy. There were many healthful options and the cooked to order omelet (egg white) was excellent. Complimentary morning coffee was appreciated. I... More

Review collected in partnership with Hilton Garden Inn

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Bret J, General Manager at Hilton Garden Inn Philadelphia / Fort Washington, responded to this review

Thank you for the review. I am pleased you found our $11.95 full breakfast buffet with made to order eggs, omelets, waffles and pancakes a great value. Shonda is a true asset to the hotel and I will be sure to share you review with her and the entire team at our monthly employee luncheon. Thank you for staying with... More

New Jersey, United States
1 review
1 of 5 stars Reviewed 3 weeks ago

Phone in room didn't work. I had ad to complain about it three times.After first complaint, a man came to the rom , listened to no dial tone, said "yes there's no dial tone" and said he'd be back. He never returned. When I went out to a wedding reception I complained a second time. When I returned 6 hours... More

Review collected in partnership with Hilton Garden Inn

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Bret J, General Manager at Hilton Garden Inn Philadelphia / Fort Washington, responded to this review

Thank you for taking the time to review our hotel and for staying with us. I am sorry that you had a difficult time with the phone in room 626, but am pleased to let you know the phone is fully operational. It is disappointing to hear that you felt the staff was not forthright with you about the issue.... More

Fairfield, United States
2 reviews
5 of 5 stars Reviewed 3 weeks ago

The staff at this hotel is very pleasant and accommodating. The room was comfortable, especially the bed. I was staying here on business and the location was convenient to where I needed to be for my meeting. I had a wonderful stay.

Review collected in partnership with Hilton Garden Inn

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Bret J, General Manager at Hilton Garden Inn Philadelphia / Fort Washington, responded to this review

Thank you for staying at the Hilton Garden Inn Fort Washington Philadelphia and for the nice review. I hope we will see you again on your next trip to the area. Make it a great day, Bret Jones General Manager More

Ann Arbor
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I chose this property for it's location about midway between my two sister's homes. We had returned to PA for a family memorial service. The first night all was quiet and we believed we had found an Inn with good sound insulation between rooms and from the hallways. We learned differently on our second and third nights when we heard... More

Was this review helpful? Yes
Bret J, General Manager at Hilton Garden Inn Philadelphia / Fort Washington, responded to this review

Thank you for reviewing our hotel and for staying with us. Make it a great day, Bret More

Philadelphia, Pennsylvania
Reviewer
4 reviews 4 reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Not bad hotel but the shower needed to be repaired and we were not given a breakfast voucher as we "didnt book with group" - somehow they charge more to book a room with a group than an individual room?

Was this review helpful? Yes 1
Bret J, General Manager at Hilton Garden Inn Philadelphia / Fort Washington, responded to this review

Thank you for taking the time to review our hotel and for staying with us. We offer many room rate packages that offer everything from breakfast, to romance packages and even triple points. While the price on these vary many of our guest have found them to be a great value. I hope you will consider us again should your... More

Philly
Reviewer
3 reviews 3 reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Currently staying in this hotel over the labor day weekend and sitting in my unmade room as I type this. First, when entering the hotel, the lobby looks great, clean and inviting, that's where the good ends. Where shall I start, it was our anniversary weekend and we let Hilton know prior to us arriving. Hilton gave us a free... More

Was this review helpful? Yes 1
Bret J, General Manager at Hilton Garden Inn Philadelphia / Fort Washington, responded to this review

Thank you for taking the time to review our hotel. I apologize that your stay did not live up to our usual standards as one of the highest rated hotels on Trip Adviser in the Philadelphia area. I will share your comments with the staff and we will use your experience to be better for our future guests. Make it... More

New Brighton, PA
2 reviews
5 of 5 stars Reviewed August 21, 2014

We stayed at Hilton Garden when we were looking at colleges in the area. The college and Hilton Garden Inn had a deal for families that were looking at the college which we really appreciated. Very clean, nice and friendly staff. Will stay there again if we are in the Glenside, PA area

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Bret J, General Manager at Hilton Garden Inn Philadelphia / Fort Washington, responded to this review

Thank you for staying with us at the Hilton Garden Inn Philadelphia Fort Washington. I appreciate you sharing your comments and hope you will visit us again should you return to the area. Make it a great day, Bret More

Baltimore, Maryland
Senior Contributor
31 reviews 31 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed August 18, 2014

First off, let me say that my experience with the staff was exceptional. They were very friendly and helpful throughout my stay there, and the few stays before this last one. The manager Bryan was very nice and straightforward and understanding. The problems with our stay are another story. It started Sunday evening, our first night. The phone rang, but... More

Was this review helpful? Yes 1
Bret J, General Manager at Hilton Garden Inn Philadelphia / Fort Washington, responded to this review

I am truly sorry for the issue you experienced. We recognize that we have an issue and have taken action to resolve the issue quickly. While we have a regular pest prevention contract in place with equipment to discourage, trap and treat the issues and weekly visits from Western Pest Service a third party vendor to regulate these items, it... More

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Additional Information about Hilton Garden Inn Philadelphia / Fort Washington

Address: 530 Pennsylvania Avenue, Fort Washington, PA 19034 (Formerly Cherry Tree Hotel)
Phone Number:
Location: United States > Pennsylvania > Fort Washington
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Philadelphia / Fort Washington 3*
Number of rooms: 146
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Also Known As:
Hilton Garden Inn Philadelphia / Fort Washington Hotel Fort Washington
Hilton Fort Washington
Fort Washington Hilton
Hilton Garden Inn Fort Washington

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