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Holiday Inn Fort Washington Hotel & Conference Center

432 West Pennsylvania Avenue, Fort Washington, PA 19034
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Holiday Inn Fort Washington Hotel & Conference Center
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Holiday Inn Fort Washington Hotel & Conference Center
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164 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • English first
  • French first
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English first
  • All months
    (164)
  • Mar-May only
    (23)
  • Jun-Aug only
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Philadelphia, PA
Level Contributor
67 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
2 of 5 stars Reviewed April 6, 2015 via mobile

Closed end of Feb or early March. News article says it is Being renovated and will reopen as a Holiday Inn Express later this year. Thank goodness. The building is well past needing a renovation. We used to put people up there occasionally for work, but switched to another hotel as this was old and smelly. I hope they do... More 

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Fort Washington Hotel & Conference Center, responded to this review

Dear kckiss, Thank you for taking time out of your busy day to leave us a candid review. I would like to offer a sincere apology for falling below your expectation by being dated. While we understand that your stay was not 100% satisfactory, we would hope that you would give us another chance to make your stay as best... More 

South Lyon, Michigan
Level Contributor
168 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
5 of 5 stars Reviewed February 19, 2015

I stayed at this hotel for several weeks, going home every other weekend. It was my home away from home. I wrote a complimentary review about midpoint in my stay. I think that it is only right to go back and acknowledge that all of the great I spoke to in my first review were consistent through the second half... More 

Was this review helpful? Yes 1
Mountain Top, Pennsylvania
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed January 29, 2015

I planned on staying just one night, but my son was having such a great time he asked if we could stay an extra night! There's a walkway from the door to a train station across the parking lot! We didn't have to deal with the hassles of driving in the city or finding parking. The staff was extremely helpful... More 

Was this review helpful? Yes 1
Philadelphia, Pennsylvania
Level Contributor
94 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed January 20, 2015

When we asked the staff for help they gave answers such as how we could walk to the commuter train. However I also experienced having to wait until staff done gossiping and insulting other guests they were dealing with to help me. Rooms were fine and included a mini fridge and microwave.

Was this review helpful? Yes 1
1 review
3 of 5 stars Reviewed December 7, 2014

We had a great time, even after hearing not so nice reviews. Thw young lady at the desk who just moved there since Morocco was super kind and helped us take the train downtown Philly where we had a blast. Then they helped us get a cab to our fiftieth birthday party that night. It was cleaner than we expected... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Fort Washington Hotel & Conference Center, responded to this review

Dear Lara J, Thank you for taking the time to write your review following your recent stay. It is lovely to hear you had a great time at our hotel. It is our goal to consistently provide superior service and accommodations at our hotel and your comments are very important to us. We rely on you, our guest, to let... More 

London, United Kingdom
Level Contributor
75 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed October 30, 2014

Three very pleasant nights; the staff were very helpful (special thanks to Sena - sorry if name is spelled wrongly - on reception and to Al the manager, who was very accessible). The room was large, comfortable and did the job. Ron, the maintenance man, was very helpful too with our blocked toilet, but it was only fixed for 24... More 

Was this review helpful? Yes
Alonzo F, Manager at Holiday Inn Fort Washington Hotel & Conference Center, responded to this review

Dear ConsultantNomad, Thank you for staying and sharing your feedback with us. Your comments, which highlight our areas for improvement and successes, are very valued as they enable us to assist in change for the better. Thank you again, and we look forward to hosting you again in the future. Regards, Alonzo X Flowers Assistant General Manager More 

Bronx, New York
Level Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed October 29, 2014

My Family and I stayed at this Hotel and it was wonderful. We needed a handcapped accessible room. It was expertly constructed to meet our needs. The room was very comfortable and very clean and the staff was beyond belief. If your a shopper, there is the King of Prussia Shopping Mall and several others you maybe interested in visiting.... More 

Was this review helpful? Yes
Alonzo F, Manager at Holiday Inn Fort Washington Hotel & Conference Center, responded to this review

Dear almar22, It is great to hear that your stay was an enjoyable one, your compliments are very appreciated. The entire staff works very hard to accommodate all guests as best as possible and we are happy to see when the efforts do not go unnoticed. If you do make it back to the area, we will definitely look forward... More 

Long Beach, New York
Level Contributor
30 reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed October 26, 2014

I spent one night here for a Conclave. From the first person I spoke with on the phone, a young gentleman named Randy, I was immediately impressed at how friendly and accommodating he was. Upon arrival, we had no wait to check in, the staff was friendly, smiling and attentive. The rooms were immaculate. The bed was so comfortable and... More 

Was this review helpful? Yes
Alonzo F, Manager at Holiday Inn Fort Washington Hotel & Conference Center, responded to this review

Good Evening Stacy L, Thank you so much for taking time to share your experience here at the Holiday Inn Fort Washington. It is fantastic to hear that the customer service provided to you greatly exceeded your expectations. Treating guests like family and bringing out that human element of customer service goes a very long way and it is fantastic... More 

Irwin, Pennsylvania
1 review
5 of 5 stars Reviewed October 21, 2014

Clean rooms. Plenty of level parking. Very convenient location. The entire staff from front desk to restaurant to janitorial is pleasant, cheerful, enthusiastic, helpful, and well-trained. All of my stays here have been enjoyable ones.

Was this review helpful? Yes
Alonzo F, Manager at Holiday Inn Fort Washington Hotel & Conference Center, responded to this review

Hello Clark C, We are delighted that you chose us yet again for your accommodations in Fort Washington, thank you for your kind words. I am happy to see that our staff and location is consistantly able to meet all of your travelling needs. Hopefully we will have a chance to host you many more times in the future! Best... More 

Phoenix, Arizona
Level Contributor
40 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed October 20, 2014

Very nice hotel, we spent two nights here when we attended the Montgomery County Terrier Dog Show. Comfortable room and friendly staff. The bar is dark and dingy, which is reflected in the food and drinks. We had beers and nachos on arrival as it was late and we traveled all day. Being from the Southwest, I may be finicky... More 

Was this review helpful? Yes
Alonzo F, Manager at Holiday Inn Fort Washington Hotel & Conference Center, responded to this review

Good Afternoon mrterriers2, Thank you for taking the time to tell about your recent stay with us. I highly appreciate you telling us about your experience in the lounge. The information was definitely shared with the Director of Food & Beverage. It is always good to know areas of improvement so we can execute any extra training where needed, which... More 

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