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Holiday Inn Express Exton - Lionville

#4 of 8 Hotels in Exton
Certificate of Excellence
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120 N. Pottstown Pike, Exton, PA 19341
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Holiday Inn Express Exton - Lionville
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Holiday Inn Express Exton - Lionville
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152 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Gaithersburg, MD
Top Contributor
168 reviews 168 reviews
18 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed January 19, 2015

This hotel was well run, with a friendly staff, a super breakfast presentation, and a convenient location. One caution: This is a Holiday Inn Express - do not expect a luxury environment. The towels are not he softest, not all rooms have refrigerators, and while there are hangers and a bar to hang clothes on - there is no closet!... More 

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Harrisburg, Pennsylvania
Senior Contributor
24 reviews 24 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed January 2, 2015

There twice recently returning for family events. A little dated but clean and right across from several varied dining establishments in the 'same' parking lot, so the extra drink or two without driving was appreciated. As well, the mall across the street proved helpful. The breakfast bar was more than the usual including 'designer' coffees. Have stayed here twice over... More 

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South Dakota
Top Contributor
119 reviews 119 reviews
37 hotel reviews
131 helpful votes 131 helpful votes
3 of 5 stars Reviewed December 28, 2014

This HI Express offered a great location (restaurants and shopping, with the Turnpike not too far), a quiet and clean-enough room, and comfortable bed. Service was acceptable, if perfunctory. While everything functioned, there was nothing outstanding or memorable about the hotel. The bathroom seemed a bit dated and small, and the toilet tank cover did not fit, perhaps indicating a... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Exton - Lionville, responded to this review

Dear goseedo, Thank you for taking the time to review our property. I appreciate your positive feedback about the hotel location, clean room and comfortable bed. Our hotel is committed to providing our guests with the highest quality services and facilities. It seems that we were not able to execute an exemplary hotel stay experience with regard to bathroom maintenance... More 

Miami
Top Contributor
148 reviews 148 reviews
39 hotel reviews
32 helpful votes 32 helpful votes
2 of 5 stars Reviewed December 15, 2014

Very badly maintained, as a Platinum member I did expect at least a bathroom that works, a little or nothing of hot water, bellow freezing outside, and the toilette was clog. After inform the front desk was told that they will transfer us to another room and move our things there...surprise we have a new key and need to move... More 

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express120, General Manager at Holiday Inn Express Exton - Lionville, responded to this review

Dear OCZ, It was disconcerting to hear of your experiences at the Holiday Inn Express - Exton and I sincerely apologize for the challenges you encountered. I assure you these issues have been addressed with my staff in order to avoid repetition in the future. It is only through observations such as yours that we can accurately gauge our success... More 

West Virginia
Senior Contributor
31 reviews 31 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 4, 2014

I spend a couple nights here every couple months or so and have been for over 2 years. The staff here is among the best that I have had in my over 200 nights a year at Holiday Inn properties. The hotel is always clean and comfortable and the breakfast bar is always well maintained. Last night the toilet tank... More 

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HIEExton120, Guest Relations Manager at Holiday Inn Express Exton - Lionville, responded to this review

Dear Safetyman33 Thank you very much for taking the time to let us know how we are doing. We strive to make this your home away from home, and its nice to hear your stays with us are comfortable and enjoyable. We are fortunate to have great team members that are in our house because they love what they do,... More 

Port Royal
Top Contributor
56 reviews 56 reviews
17 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed October 9, 2014

This hotel lives up to the commercial --- Great night sleep. Wonderful breakfast. Friendly staff. Clean rooms. Lovely Decor. Meeting rooms looked very professional and functional. Trickly to get to from the highway. Building access from the parking lot was not user friendly -- couldn't find the door to get in at the back or side of building....doors but not... More 

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HIEExton120, Guest Relations Manager at Holiday Inn Express Exton - Lionville, responded to this review

Dear LaunatkPortRoyal Thank you for taking the time to let us know about your stay with us. We are happy to know your stay with us lived up to our commercial. Our hotel is located in a very busy area, so traffic is heavy and at times, makes it difficult to enter our parking lot. We have a very large... More 

Wolcott, New York
Contributor
19 reviews 19 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed August 5, 2014

I have been staying at this hotel many years on my annual trip to the area. The staff is soooooo pleasant and does all they can to make a stay a great experience. The hotel and rooms are well maintained! A surprise this year was guest washer and dryers! And Jerry, night attendant, 76 years old, remembered my name and... More 

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Vernon Hills, Illinois
Contributor
18 reviews 18 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed August 2, 2014

No, it's not a brand new place and there are some minor issues, but it's a very convenient spot. Tons of bars and restaurants close by and a huge shopping Mall. Everybody here is friendly - always! They need to bake a few more cookies(!) - other than that, OK.

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IHGCare, Guest Relations Manager at Holiday Inn Express Exton - Lionville, responded to this review

Dear Andreas v v, Thank you for sharing your thoughts and comments regarding your experience. I am pleased to note that you were able to enjoy your stay and you were satisfied with the services and amenities that we provide. Guest comfort is of the utmost concern to us and our hotels are committed to making every possible effort to... More 

Cary, North Carolina
Senior Contributor
47 reviews 47 reviews
17 hotel reviews
21 helpful votes 21 helpful votes
1 of 5 stars Reviewed July 21, 2014

In an area with a lot of good hotels, this HIE gets a very poor grade...just like a previous review, I was there with a large group for a youth sports event. The hotel obviously knew we were coming yet there was little help to check our large group in, there were rooms with no fridge and/or microwave (they had... More 

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Washington DC, District of Columbia
1 review
5 of 5 stars Reviewed July 16, 2014

Thanks for your attitude,I like your service. :) The environment is good,and the stuffs there are friendly,it made me feel warm as a foreign visitor. :) And my friend said it is the best hotel she has never met,and she decided to go there if she go there again. :)

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