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All 8 Exton hotels

Fairfield Inn Philadelphia Exton

2.5 of 5 Hotel   |   5 N. Pottstown Pike, Exton, PA 19341
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Fairfield Inn Philadelphia Exton
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76%
Ranked #5 of 8 hotels in Exton
Certificate of Excellence 2013
A recent review
3 of 5 stars reviewed 2 weeks ago
travelguy71585 Lake Wylie, South Carolina
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187 people have reviewed this hotel

Traveler rating
    99
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    26
    13
    6
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55
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69
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
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English first
Concord, New Hampshire
1 review
2 of 5 stars Reviewed 2 weeks ago

We were "assigned" to this hotel on a recent soccer event- we've had generally pleasant experiences uniformly with Marriott -this facility unfortunately was an exception. The staff was courteous and helpful, but that's the limit of positives about this hotel. Upon entering our first room we were overwhelmed with smoke odor so we asked to switch rooms. The front desk... More

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phlexgm, General Manager at Fairfield Inn Philadelphia Exton, responded to this review

I do apologize that you encountered these issues during your recent stay with us, and would like the opportunity to discuss this with you in more detail. When you have time, if you could contact me at 610-524-8811, that would be fantastic. More

Lake Wylie, South Carolina
1 review
3 of 5 stars Reviewed 2 weeks ago

The people there are very nice and helpful. The breakfast was good, but I am a huge "make your own waffle" fan. The rooms are clean except the gum stuck to the alarm clock (which was on the wrong time). The bed was comfortable and the room was great for baby boomers and older. As for gen-x and milenials there... More

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phlexgm, General Manager at Fairfield Inn Philadelphia Exton, responded to this review

Thank you for taking the time to leave us a comment regarding your recent stay with us. When you have a chance, if you could contact me at 610-524-8811, I would like to discuss your stay in more detail. More

West Chester, Pennsylvania
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I travel for work and really enjoy the Marriott Brands, rarely take the time to write a review, but these folks deserve it. Billie's can do attitude and warm personality made me feel I was with family. We stay here often since it is very conveniently located for us. Erika always remembers our cookies too and makes sure that my... More

Was this review helpful? Yes 2
phlexgm, General Manager at Fairfield Inn Philadelphia Exton, responded to this review

Thank you again for choosing the Fairfield Inn of Exton for your lodging needs, and for taking the time out of your busy schedule to leave comment about your recent stay. I will make sure Billie and Ericka are aware of your kind words! More

Chicago, IL
Senior Contributor
42 reviews 42 reviews
13 hotel reviews
50 helpful votes 50 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I feel bad whenever I give a bad rating to a business that's "past it's prime" because I appreciate how much effort must go in to upkeep, as well as how hard it is to compete with newly built places. That said, if the primary objective is for travelers to use their dollars wisely, I have to recommend against staying... More

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phlexgm, General Manager at Fairfield Inn Philadelphia Exton, responded to this review

Thank you for taking the time out of your busy schedule to leave us a comment regarding your recent stay. I would like to talk further with you about your stay with us. When you have a chance, please contact me at 610-524-8811. David Hart-General Manager More

Houston, Texas
1 review
5 of 5 stars Reviewed February 28, 2014

I just wanted to share my experience at this hotel. I was here on business for 4 days. The entire staff were very nice and professional. My room was clean and the breakfast assortment was wonderful. I was thoroughly impressed with the breakfast. I noticed that the staff worked very hard all the time and they were very courteous.

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phlexgm, General Manager at Fairfield Inn Philadelphia Exton, responded to this review

We are glad that your needs were met during your recent stay with us. Our team is devoted to giving 110% everyday! If your in the area again, please consider staying with us again. More

1 review
5 of 5 stars Reviewed February 17, 2014

We stayed at the Fairfield Inn during the weekend of 8-9 February during a major winter ice storm during which we spent five days without electricity. We arrived unannounced at the hotel cold and unwashed, and Billie Sullivan took us in graciously for the one available night (all area hotels were packed). We had to check out the next morning,... More

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phlexgm, General Manager at Fairfield Inn Philadelphia Exton, responded to this review

Indeed this is one Winter we will never forget! I am glad that we were able to accomdate you and your Family, and were able to meet your needs! More

Exton, Pennsylvania
1 review
5 of 5 stars Reviewed January 22, 2014

I travel quite frequently, and am in hotels almost every week. I have to say the Fairfield Inn has some of the best people I have encountered in my travels. Dawn and Nancy, who are an integral part of the front desk team, make the experience feel like you're staying with friends. They go out of their way to help,... More

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phlexgm, General Manager at Fairfield Inn Philadelphia Exton, responded to this review

Thank you for your kind words and we are glad you enjoyed your stay with us! I will convey your postive comments to Dawn and Nancy! More

Philadelphia, Pennsylvania
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed December 13, 2013

As a business travel I expect hotels to have adequate and stable internet service. This hotel did not. I will not be staying with Fairfield again. I cannot afford the aggravation and wasted time trying to troubleshoot the internet.

Review collected in partnership with this hotel

Was this review helpful? Yes 2
phlexgm, General Manager at Fairfield Inn Philadelphia Exton, responded to this review

I truly apologize that you could not complete your Business related tasks because of Internet Issues during your recent stay. We realize that it is very important to your Business on the road. We contacted our Internet Support Team, and they discovered and have corrected various issues regarding the Internet Service. Again, please accept our sincere apologies..... More

Las Vegas, Nevada
2 reviews
3 of 5 stars Reviewed December 10, 2013

love staying here, but this week in room 4xx, there is NO internet reception. considering that I check upon teams in India, I cannot reach them. it was a similar situation last week in room 4xx. the staff is great, great rate, just the internet needs fixing! thanks joseph banegas platinum member

Review collected in partnership with this hotel

Was this review helpful? Yes
phlexgm, General Manager at Fairfield Inn Philadelphia Exton, responded to this review

I truly apologize for you experiencing Internet Issues during your stay. We realize that our road warriors need reliable Internet Access, and that it is vital. We have contacted our Internet Support Team and they did find and correct various issues with regards to Guest Internet Access. Again, please accept our sincere apologies. More

State College, Pennsylvania
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed December 10, 2013

I stayed at Fairfield Inn Philadelphia Exton for two nights last weekend, then extended to a third night due to poor driving weather. The room, was simple, but clean. The staff was extremely friendly and accommodating. The breakfast was nice, with hot food, which was unexpected for the price point. The gym is minimal, but the machines there were in... More

Review collected in partnership with this hotel

Was this review helpful? Yes
phlexgm, General Manager at Fairfield Inn Philadelphia Exton, responded to this review

We were honored to have you stay with us here in Exton, and that all your needs were met, and that you took the time out of your busy schedule to write a review. We truly appreciate you as a valued Guest! More

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Additional Information about Fairfield Inn Philadelphia Exton

Also Known As:
Fairfield Inn Philadelphia Exton Hotel
Fairfield Inn Philadelphia Exton Hotel Exton
Fairfield Inn Exton
Fairfield Exton
Exton Fairfield
Exton Fairfield Inn
Address: 5 N. Pottstown Pike, Exton, PA 19341
Phone Number:
Location: United States > Pennsylvania > Exton
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Exton
#4 Business Hotel in Exton
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn Philadelphia Exton 2.5*
Official Description (provided by the hotel):
Located 30 miles west of Philadelphia, Chester CountyGPS/Online Mapping: Use 1 East Uwchlan Avenue, Exton-PA 19341Free New Hot Breakfast104 RoomsMeeting RoomsHeated Indoor PoolRoom Types: Doubles, Kings, King Sofa's and Jacuzzi KingsExercise RoomFree WiFI45 Minutes from Center City Philadelphia30 Minutes from Lancaster20 Minutes from King of Prussia Mall15 Minutes from United Sports Training Center-Downingtown15 Minutes from West Chester ... more   less 
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