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Fairfield Inn Philadelphia Exton

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5 N. Pottstown Pike, Exton, PA 19341
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Fairfield Inn Philadelphia Exton
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Fairfield Inn Philadelphia Exton
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224 reviews from our community

Traveler rating
    108
    54
    41
    13
    8
See reviews for
65
32
13
83
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Bridgeport, Connecticut
Senior Contributor
44 reviews 44 reviews
16 hotel reviews
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

It almost pains me to not give a better review, but the building is just plain outdated. The two young ladies who checked us in were extremely friendly and willing to help, which is one part of our stay that would make me want to come back. The hotel is in a good location, is very clean and well maintained.... More 

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Hewitt, New Jersey
Contributor
14 reviews 14 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Good Valu and clean room. Average is what 3 means. Lowest price Marriott in this area. A little older but good staff and clean breakfast area. Exercise room only has treadmills though. Had a room with 2 doubles. Furniture in room was old but it is quiet which I prefer.

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Raleigh, North Carolina
Top Contributor
197 reviews 197 reviews
145 hotel reviews
289 helpful votes 289 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This is really a straight up average run of the mill Fairfield with the exception of the even clerk art the desk. He was super friendly and helpful. Don't take 3 stars as bad. It exactly what 3 stars means, average. Rooms They are a bit older looking but really not bad. Bed Average Bathroom No problems and hot was... More 

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phlexgm, General Manager at Fairfield Inn Philadelphia Exton, responded to this review

Thank you for taking the time out of your busy schedule to leave comment concerning your recent stay, and that we were able to meet your needs! We look forward to your visit again. David Hart General Manager More 

Carlisle
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Fairfield Inn/Exton is not a destination hotel so don't expect elegance. The staff is friendly, the rooms clean and serviceable which is great when you just need a comfortable bed and a shower. Great breakfast! Easy off and on from turnpike.

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phlexgm, General Manager at Fairfield Inn Philadelphia Exton, responded to this review

Thank you for taking the time out of your busy schedule to give comment regarding our Clean Rooms, Staff and Breakfast! Guest feedback such as this helps our team focus on continued Guest Service and Satisfaction. David Hart General Manager More 

Las Vegas, Nevada
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I picked this location because it was close to my clients. Although the staff very accommodating the rooms were barely par for Marriott. Granted I often stay in Springhill Suites or Residence Inn or Marriott which have more modern amenities. While clean the rooms lacked outlets and felt worn. Fixtures and furniture seemed worn and dated. I had to move... More 

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phlexgm, General Manager at Fairfield Inn Philadelphia Exton, responded to this review

Thank you taking the time out of your busy schedule to leave comment regarding your recent stay. I sincerely apologize that your stay was less than perfect. I can say that we are due for full renovations during the 3 QT of this year. Once completed, we invite you to come back and experience our new look! David Hart General... More 

Boston
Contributor
14 reviews 14 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed March 20, 2015

This chain caters to business travelers and because of that we were able to get a great rate for a Saturday night stay. The room was fine and the hotel very well kept. We used the pool late in the evening (my wife and I had it all to ourselves) but when we went back to our room my wife... More 

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phlexgm, General Manager at Fairfield Inn Philadelphia Exton, responded to this review

We do sincerley apologize about the issues of the Hair Dryer and Waffle Maker, and thank you so much for you kind words. David Hart General Manager More 

Pennsylvania
Senior Contributor
36 reviews 36 reviews
21 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed March 14, 2015

Hotel is clean, nothing special...however the staff was very polite and nice to deal with. I stayed in a room with a sofa bed and desk with a king, unfortunately, you can not see the tv from the bed as it's all the way on the other side of the room and the sofa blocks it. beds were comfortable. breakfast... More 

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phlexgm, General Manager at Fairfield Inn Philadelphia Exton, responded to this review

Thank you for your kind words regarding our Staff! We are due for renovations of the 3rd QT of this year, which should address the issues you had regarding your room type. Once our renovations are complete, we invite you back to see and experience our new look! David Hart General Manager More 

Indianapolis, Indiana
Senior Contributor
24 reviews 24 reviews
16 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed March 12, 2015

Good for a quick business trip. The Hampton Inn across the intersection will probably be my hotel next time in this area. Hotel sits next to an office building and actually looks like an office building. Lobby is clean and attractive. Breakfast looks to be "continental", so lots of breads and cereal. We went out for breakfast instead. Room was... More 

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phlexgm, General Manager at Fairfield Inn Philadelphia Exton, responded to this review

Thank you for giving us feedback regarding your recent stay. Most of the things you mention will be resolved once our renovations are completed. They are scheduled to begin in the 3rd QT of this year.One major component of the renovations will be the exterior, which will completely change! David Hart General Manager More 

Pecatonica, Illinois
Top Contributor
80 reviews 80 reviews
63 hotel reviews
74 helpful votes 74 helpful votes
4 of 5 stars Reviewed March 5, 2015

Needed a nice two night stay and got one. Just like most Marriotts, this will fit the bill. Highlights: Nancy! What a great welcome and helpful advisor! The Russian gal that did breakfast was amazing as well. The other staff were great also. Breakfast area was small but nice. Room was clean and all we needed. Parking was free and... More 

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phlexgm, General Manager at Fairfield Inn Philadelphia Exton, responded to this review

Thank you for your kind words, and I will be sure to share with Nancy and Karolina your mentioned them! We have a goal to "WOW" each and every guest, and I am glad we were able to meet your needs during your stay. Please come back and visit again! David Hart General Manager More 

Cherry Hill, New Jersey
Contributor
14 reviews 14 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed February 16, 2015

From the person who fills up the breakfast platters to the general manager, staff are friendly and helpful. It's near the bottom of the Marriott chain, but gives good value for money. Breakfast is included..

Was this review helpful? Yes
phlexgm, General Manager at Fairfield Inn Philadelphia Exton, responded to this review

Thank you for taking the time out of your busy schedule to leave comment regarding your recent stay with us! We appreciate your kind words and hopefully will see you soon! More 

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