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Residence Inn Philadelphia Exton

#5 of 8 Hotels in Exton
Certificate of Excellence
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10 North Pottstown Pike, Exton, PA 19341
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Residence Inn Philadelphia Exton
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Residence Inn Philadelphia Exton
Residence Inn Philadelphia Exton
Residence Inn Philadelphia Exton
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140 reviews from our community

Traveler rating
    65
    44
    22
    5
    4
See reviews for
55
14
4
51
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Jim Thorpe, Pennsylvania
Senior Contributor
23 reviews 23 reviews
17 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed here one night following a family wedding. The hotel had rooms ready early for guests so we were able to get dressed. The hotel also provided specially labeled water bottles for the wedding guests, a nice touch. Our room was large with a king bed, pull out couch, chair, desk and kitchenette. The hotel had a nice lobby... More 

Was this review helpful? Yes
ri_phlrx_gm, Sales Coordinator at Residence Inn Philadelphia Exton, responded to this review

Greetings, We are pleased you got to share a wonderful experience with us during a special time. Bill, night auditor is great at entertainment and guest services and we pride ourselves in excellence in this manner. Your feedback is our number one source of recognition, guest solutions, and becoming even better in everything we do. We thank you so much... More 

Jersey City, New Jersey
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 of 5 stars Reviewed 1 week ago

Came here with the wife and kids for one night to visit family in the area. The room was extremely clean and had everything ready that we requested. Kids had a blast. From the moment we arrived, we found the staff to be very friendly courteous. They actually talked to you and made a connection rather than just spouting some... More 

Was this review helpful? Yes
ri_phlrx_gm, Sales Coordinator at Residence Inn Philadelphia Exton, responded to this review

Greetings, We are so pleased that you and your family enjoyed your stay. Jeremy and Jim (Manager on Duty) are a great asset to our team and we are happy to say we have them. We pride ourselves in being a family friendly hotel and love when children come to stay. We hope to have you with us again in... More 

Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed 3 weeks ago

We stayed one night, with our 8 yr old and a 10 month old Choc Lab. I check my bank statement frequently. After arrival, there was the normal $110 room charge and the $150 pet damage hold. I am never concerned about the pet damage hold, as we travel with a kennel, and the dog Is never left unattended in... More 

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ri_phlrx_gm, Manager at Residence Inn Philadelphia Exton, responded to this review

Dear Sandy1070, We greatly appreciate you taking the time to review our property. We are over-joyed to hear that you were able to enjoy your stay with your family and it was a pleasure having you! I do want to apologize for the concerns that you encountered. We have informed the appropriate staff members and organizations to ensure this does... More 

Wilmington, North Carolina
Top Contributor
119 reviews 119 reviews
14 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed February 22, 2015 via mobile

I drove over from Pittsburgh. After the 4 hour drive I got to the area around rush hour. What a nightmare. But once I got to the hotel it was wonderful. I love the layout of the New Residents in with the TV that swivels between the living/kitchen area and bedroom area. My room was rear exit and stairwell. It... More 

Was this review helpful? Yes 1
ri_phlrx_gm, Sales Coordinator at Residence Inn Philadelphia Exton, responded to this review

Mr. Russell R. Hello, we are very happy that you enjoyed your overall stay and we would love to have you back. We appreciate you taking the time out of your busy schedule to review us as we look forward to making your experience even better next time. Our apologies for the noise in the living area as we will... More 

Alexandria, Virginia
Reviewer
5 reviews 5 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed February 11, 2015

This particular Residence Inn is in the lower tier of similarly badged hotels. Nonetheless, it met all expectations and I enjoyed excellent service throughout my stay. Breakfast was above average for the hotel class.

Was this review helpful? Yes 1
ri_phlrx_gm, Manager at Residence Inn Philadelphia Exton, responded to this review

Dear Richard B, Thank you for taking the time to review our property and share your experience. We enjoyed hearing that you were able to enjoy our staff services and our complimentary hot and cold breakfast buffet and we will definitely be sharing your experience with our staff. We hope to see you again soon the next time you are... More 

Tampa, Florida
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 7, 2015

The staff at the Marriott Residence Inn Exton PA are very friendly and helpful. The hotel is located in a great location easy to get on and off the PA turnpike, get to Rt 100 or rt 30. Great Valley is nearby also. Plenty of parking. Many choices for dining nearby.

Was this review helpful? Yes 1
ri_phlrx_gm, Manager at Residence Inn Philadelphia Exton, responded to this review

Dear rjr410, We are so pleased that you were able to share your experience with us! Guest feedback is our number one tool in making sure we strive each and every time. We are so happy to hear that you were able to enjoy the convenience of our location and that our guest service exceeded your expectations! We pride ourselves... More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 3, 2015

One of the best experience i have had in this trip..very customer friendly staff and extremely customer centric way of management.. Hats off to entire team for making the stay so comfortable. Looking forward to another trip in March and April

Was this review helpful? Yes 3
ri_phlrx_gm, Manager at Residence Inn Philadelphia Exton, responded to this review

Dear Rajat M, We are so pleased that you took the time to review our hotel. We are ecstatic that you were able to enjoy our staff services to the fullest. We strive at providing our guests with excellent service and we are overjoyed to hear that we have exceeded yours! We hope to have you stay with us again... More 

Houston
Contributor
12 reviews 12 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed January 31, 2015

Staff was freindly and helpful. They had a restaurant list ready to hand us that had a good selection of nearby places with a local category. I had to leave early but the breakfast buffet looked good. Parking was no problem. The room was well laid out.

Was this review helpful? Yes 1
ri_phlrx_gm, Manager at Residence Inn Philadelphia Exton, responded to this review

Dear TimesharerNeil, We want to say thank you for your kind words that you expressed about our property. We are very happy to hear you were able to use our local restaurant guide and that you enjoyed the layout of the suites. We will definitely make sure to share your comments with our staff. If you are ever in the... More 

Easton
2 reviews
3 of 5 stars Reviewed January 11, 2015

It was an average stay. But there was a hole in the floor in our room under the carpet which was surprising. It was right in the walk way and caught me off guard..several times. Could be a trip hazard. Breakfast staff was friendly and hardworking. Good location.

Review collected in partnership with this hotel

Was this review helpful? Yes
ri_phlrx_gm, Manager at Residence Inn Philadelphia Exton, responded to this review

Dear Carolann G, Happy New Year! Thank you for taking the time to review the Residence Inn Exton. We are very happy that you enjoyed your stay with us. We will pass your kind words on to the appropriate staff members and look forward to seeing you the next time you are in the Exton area. More 

Boston, Massachusetts, United States
Senior Contributor
40 reviews 40 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed December 2, 2014 via mobile

I stayed at this place like a month ago and coming back next week or so. Comfortable rooms, clean and staff very helpful. Close to restaurants and a shopping mall. Breakfast was included and they have a nice selection of food.

Was this review helpful? Yes 1
ri_phlrx_gm, Manager at Residence Inn Philadelphia Exton, responded to this review

John A, Thank you for reviewing the Residence Inn Exton. We are so happy to hear that you enjoyed your stay with us. There are plenty more attractions for you to visit the next time you are in the Exton area. We look forward to seeing you again and greatly appreciate your kind review. More 

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