We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Express Philadelphia Airport

Hotel website
Hotel deals
101 Taylor Avenue, Essington, PA 19029 (Formerly The Waterfront Inn Lago)
Special Offer
Save 10-30%
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Holiday Inn Express Philadelphia Airport
Professional photos View all
Browse nearby
Holiday Inn Express Philadelphia Airport
Write a Review

127 reviews from our community

Traveler rating
    34
    42
    30
    12
    9
See reviews for
20
23
8
59
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
  • All months
    (127)
  • Mar-May only
    (31)
  • Jun-Aug only
    (35)
  • Sep-Nov only
    (38)
  • Dec-Feb only
    (23)
All months
There are newer reviews for Holiday Inn Express Philadelphia Airport
See the most recent reviews
PA
Top Contributor
195 reviews 195 reviews
23 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed December 10, 2012

Attended the Army - Navy Game December 8th, 2012. It was a last minute decision and we wanted to tailgate after the game and stay overnight. Everyone had the same idea and since we made our desision last minute there was not a lot of hotel options close to Lincoln Financial Field. Very few rooms close to the field and... More 

Was this review helpful? Yes 1
W B, General Manager at Holiday Inn Express Philadelphia Airport, responded to this review

On behalf of the entire staff here at the hotel we want to thank you for taking time out of your day to post your comments. I have printed out your post and distributed to all departments. We hope you enjoyed the the Army - Navy game and look forward to being of service to you in the future. Have... More 

Enfield, Connecticut
Top Contributor
54 reviews 54 reviews
13 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed November 23, 2012

My son and I traveled home to Essington from CT for a family gathering. The hotel is new and I found it to be very clean. I complimented the housekeeping staff and they seemed to be surprised. They did a great job in my room and they don't always get positive feedback. The staff at check-in around 6:00 pm were... More 

Was this review helpful? Yes 1
W B, General Manager at Holiday Inn Express Philadelphia Airport, responded to this review

Thank you for taking the time to post your review. A few days after we received your comments we held a training session with the front desk staff to discuss how we could have better handled your situation. It is feedback such as yours which allows us to continually get better. More 

2 reviews
1 of 5 stars Reviewed November 12, 2012

Very rude van drivers and front desk. I checked in after 3 and had to wait because the front desk clerk was on her cell phone. The room was atrocious. In guessing it was the head of housekeepers who came and tried to fix the room, she just blamed everything on the other staff. The breakfast was bad. Gravy stunk... More 

Was this review helpful? Yes
W B, General Manager at Holiday Inn Express Philadelphia Airport, responded to this review

Thank you for taking the time to post your review. Naturally it is very disturbing to hear that we did not come close to meeting your expectations. On behalf of the entire staff please accept our sincerest apology. If possible I would greatly appreciate it if you could call me so we can discuss your concerns in further detail so... More 

Philadelphia, Pennsylvania
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 24, 2012

I stayed at the Holiday Inn Express by the Philadelphia Airport for the convenience of both proximity to the airport and free parking and associated airport door-to-door shuttle. This hotel satisfied all of my expectations and exceeded others when it came to the quality and cleanliness of the room and the great attitude of the entire staff. This hotel is... More 

Was this review helpful? Yes 2
W B, General Manager at Holiday Inn Express Philadelphia Airport, responded to this review

Thank you for taking the time to post your review. I will be sure to communicate your kind comments to all the staff. More 

Emmaus, Pennsylvania
Senior Contributor
28 reviews 28 reviews
18 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed October 5, 2012

I've stayed here several times now. Fairly standard Holiday Inn Express (of which I'm a big fan of) with the Express breakfast in the morning. Quiet. Right on the Delaware with dry docked boats and boats in the water. Near the airport so you do see/hear planes approaching and departing but haven't heard any noise in the room. A park... More 

Was this review helpful? Yes 1
W B, General Manager at Holiday Inn Express Philadelphia Airport, responded to this review

As a returning guest to our hotel, I along with the hotel staff greatly appreciate your review. During your next visit, if there is anything we can do for you do not hesitate to stop by the front desk or ask for me personally. More 

Rancho Cordova, California
Top Contributor
139 reviews 139 reviews
82 hotel reviews
92 helpful votes 92 helpful votes
3 of 5 stars Reviewed October 5, 2012

We came to this hotel because it was close to the airport. The front desk staff was friendly, but only after she found out we had platinum status. When we first got there we were told our room was not ready, and we could not get in. My husband said to me " I thought with the platinum we got... More 

Was this review helpful? Yes 1
W B, General Manager at Holiday Inn Express Philadelphia Airport, responded to this review

Thank you for taking the time to post your review. Your input assists us in correcting things that need to be corrected and to continue to do the things we do well. The AGM and I have spoken to all of our desk clerks regarding your input and I feel confident that going forward our reception to our guests checking... More 

St. Augusine, FL
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 3, 2012

After a rough trip due to the airlines I was exhausted & hungry as I pulled up to this hotel. Given my mood I couldn't have been happier with my stay here. First the shuttle was quick and efficient. The staff was friendly and had me in my room immediately. The location is an oasis near the airport it is... More 

Was this review helpful? Yes 1
W B, General Manager at Holiday Inn Express Philadelphia Airport, responded to this review

Paco S Thank you your recent review of our hotel and the compliments you bestowed upon our staff and property. I made copies of your review and shared them with the staff which they greatly appreciated. If you are in the area again we look forward to being of service to you once again. More 

Lowville, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 17, 2012

My stay here has been enjoyable and relaxing. the staff from the top down are great. Food at the Deck next door and from surrounding restaurants is very good. Rating this hotel compaired to others I have visited ( average 250 nights a year) this is #1.

Was this review helpful? Yes 1
W B, General Manager at Holiday Inn Express Philadelphia Airport, responded to this review

Thank you for taking the time out of your hectic schedule to post your review. As a seasoned traveler (250 nights per year), it was very pleasing to read how wonderful you feel our hotel is and our staff has treated you. I will be sure to pass along your kind words to everyone here. On behalf of all the... More 

Rhode Island
Top Contributor
272 reviews 272 reviews
108 hotel reviews
83 helpful votes 83 helpful votes
2 of 5 stars Reviewed September 17, 2012

It has potential but..... there is still work to be done!! The staff appears to be undertrained, not aware of what to do in certain situations. For example, 1)I asked for a towel for the fitness room and told them the rack was empty, they brought me a huge bath towel and the next day the rack was still empty,... More 

Was this review helpful? Yes 1
W B, General Manager at Holiday Inn Express Philadelphia Airport, responded to this review

Thank for taking the time to post your review. We take all comments very seriously and I have already went over your comments during our recent staff meeting and have implemented service procedures so we do not repeat the concerns you had during your stay. Again, thank you, much appreciated. Wayne Brower General Manage More 

Denver, Colorado
Senior Contributor
34 reviews 34 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed September 6, 2012

Recently stayed there for two nights. To begin, it was far away from airport, though they did have a shuttle van. And worse yet, it was way below typical expectations for a Holiday Inn Express. We were given either facing a boat storage concrete lot or another lodging next door, thus next to no view from window. The room was... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Philadelphia Airport, responded to this review

Dear TCDenver, Thank you for taking the time to express your thoughts and concerns. I deeply apologize for the inconvenience you had with the location of our hotel as well as your room accommodations and the poor service you received from our staff. Your review will be used to reconsider improvements needed and I hope that you can give us... More 

Questions? Get answers from hotel staff and past guests. Ask a question

58 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (22)
Viewed
Business center/function rooms (1)
Viewed
Room/suite (5)
Viewed
Bathroom (2)
Viewed
Dining (1)
Viewed
Other (13)

Management photos: Courtesy of the property manager

Viewed
All management photos (36)
Viewed
Hotel & grounds (20)
Viewed
Dining (7)
Viewed
Room/suite (6)
Viewed
Business center/function rooms (2)
Viewed
Other (1)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question