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Holiday Inn Express Philadelphia Airport

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101 Taylor Avenue, Essington, PA 19029 (Formerly The Waterfront Inn Lago)
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Holiday Inn Express Philadelphia Airport
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139 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Holiday Inn Express Philadelphia Airport
See the most recent reviews
Hartford
Level Contributor
273 reviews
117 hotel reviews
common_n_hotel_reviews_1bd8 123 helpful votes
5 of 5 stars Reviewed June 25, 2013

I strongly recommend you stay here if you have an early morning flight. Free shuttle and free parking (Penns Landing HI Express costs $25 per night to park). The staff is friendly and very helpful. The hotel is located on the water and next to a decent restaurant, the Deck. All the usual HI Express amenities and Philadelphia hospitality to... More 

Was this review helpful? Yes
W B, General Manager at Holiday Inn Express Philadelphia Airport, responded to this review

On behalf of everyone here at the hotel we want to THANK YOU for posting on TripAdvisor! We were especially happy to here that our hotel is your new choice for a hotel when visiting Philadelphia. That comment says alot and we greatly appreciate it. Hope to see you soon! More 

Louisville, Kentucky, United States
1 review
5 of 5 stars Reviewed June 17, 2013

The staff of this Holiday Inn Express made what would have been a difficult week for me, a "Wonderful Week" My first contact started with Ray, one of the shuttle drivers. He was most helpful and very knowledgeable of local history, which was something I enjoy very much. My second contact was with the one and only, Tarshia. She is... More 

Was this review helpful? Yes
W B, General Manager at Holiday Inn Express Philadelphia Airport, responded to this review

Wow...what a memory you have regarding names of the employee's you encountered during your stay at our hotel. I posted your review thru out the hotel so the employee's could read all your wonderful comments regarding your stay, it made them feel very proud. I behalf of everyone here we want to say Thank YOU! More 

poconos
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed June 15, 2013

We needed a overnight stay to catch an early morning flight from Philadelphia to LA. and also on the return trip since it was a late flight back. Parking was FREE and they also have a free shuttle back and forth to the airport and the driver was very nice and helpful. The room was very modern and clean, a... More 

Was this review helpful? Yes 1
W B, General Manager at Holiday Inn Express Philadelphia Airport, responded to this review

Thank you for posting your review. On behalf of the entire staff I want to thank you for your kind comments and I was glad to hear we were able to secure your mother's I-Pad. We look forward to being of service to you in the future and the many guests your review will send our way. More 

Colorado Springs, Colorado
Level Contributor
32 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed June 6, 2013

I arrived late due to a delayed flight and bad weather. The staff immediately discounted my room rate and apologized for not having a shuttle available to pick me up from the airport. They were knowledgable about the area and about things to do and see while in Philadelphia. I commuted daily by taxi to downtown Philadelphia each day. The... More 

Was this review helpful? Yes
W B, General Manager at Holiday Inn Express Philadelphia Airport, responded to this review

Thank you for posting on TripAdvisor. I along with my staff take guests comments very seriously as it shows us where we can improve the guest experience. I am delighted to see where you state "Super Staff"! Those two words are greatly appreciated by all who work here! More 

Ann Arbor, Michigan, United States
1 review
5 of 5 stars Reviewed June 5, 2013

I stayed at this hotel on June 1 and 2 this year with my son. It was agreat experience and I would definitely stay again. The atmosphere was quiet, the hotel was clean and the breakfast was exactly as advertised.

Was this review helpful? Yes
W B, General Manager at Holiday Inn Express Philadelphia Airport, responded to this review

On behalf of the entire staff we want to thank you for taking the time to comment on our hotel. Hopefully your comments will have a positive impact when guests are seeking accommodations in our area and do to your kind words they will stay with us and experience the positive kind of stay you did. Perhaps we will be... More 

Baldwin, Maryland
Level Contributor
26 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed June 3, 2013

Spent a Saturday overnight stay with my son while attending a baseball tournament in Philadelphia. An older facility in which the rooms have been recently upgraded/remodeled when ownership acquired the HIE franchise, the property exterior and general public interior common areas have a well-worn feel . Approximately .5 mile and convenient access from I-95, the room was clean, though a... More 

Was this review helpful? Yes
W B, General Manager at Holiday Inn Express Philadelphia Airport, responded to this review

On behalf of the entire staff here at the hotel a BIG THANK YOU goes out to you for taking the time to post on TripAdvisor and the insightful comments you made. Hope to see you in the future! More 

Houston, Texas
Level Contributor
133 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
4 of 5 stars Reviewed May 18, 2013

Perfect location if your goal (as was ours) to spend a night near the airport. They have complimentary 24 hour shuttle service to and from the terminals which are only 10 minutes away. Nice size rooms, fluffy beds and cold blowing a/c! An "extra" at this location is a great view of the Delaware River from the room. The interior... More 

Was this review helpful? Yes
W B, General Manager at Holiday Inn Express Philadelphia Airport, responded to this review

Thanks for posting your comments on TripAdvisor in regard to our hotel! I am sure that your comments will assist future travelers' who require nice accommodations when needing an airport location to choose our hotel. Thanks again and I hope we can be of service in the future to you. More 

Philadelphia, Pennsylvania
1 review
5 of 5 stars Reviewed May 9, 2013

I travel on businesses on a regular basis weeks at a time. I have made the Holiday Inn Express in Essington a regular stay for several reasons:  everyone at this hotel provides superior service  I am treated like family  Each associate goes above and beyond to accommodate and make my stay as pleasant as possible. I have... More 

Was this review helpful? Yes
W B, General Manager at Holiday Inn Express Philadelphia Airport, responded to this review

On behalf of the entire staff I want to thank you for taking the time to post a review regarding your recent stay here at our hotel. In addition it was very nice of you to highlight two of our emplyee's for outstanding service. I have an update on the two employee's you mentioned. Tarshia was recently voted by all... More 

Montreal
Level Contributor
78 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed April 19, 2013

I recently stayed at this hotel during a visit to Philadelphia and thought this hotel had pretty commendable service. The rooms are comfortable and the hotel is a great choice for your stay if you plan to visit on a business trip or wish to be close to an airport.

Was this review helpful? Yes
W B, General Manager at Holiday Inn Express Philadelphia Airport, responded to this review

Thank you for taking the time to post your comments regarding the Holiday Inn Express Philadelphia Airport. On behalf of the entire staff here at the hotel we are humbled by your comments and we will continue to strive to make the guest experience at our hotel the very best it can be. More 

Western Massachusetts
Level Contributor
28 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed April 16, 2013

The signs said the 'new' Holiday Inn Express but the building is nowhere near new. I'm guessing HI took the property over, because it clearly has some age. The price was way higher than most Holiday Inn Express hotels, and I only booked it because my boss selected it. The folks at the front desk were very pleasant, and the... More 

Was this review helpful? Yes
W B, General Manager at Holiday Inn Express Philadelphia Airport, responded to this review

Thank you very much for posting on TripAdvisor. Our hotel opened in June 2011 and we were ecstatic when at the IHG National Convention we were awarded the Best Renovated Holiday Inn Express Award. In a staff meeting yesterday I reviewed your posting with everyone and we will be brainstorming to see how we could make your next stay better! More 

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