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All 35 Erie hotels

The Avalon Hotel and Conference Center

2.5 of 5 Hotel   |   16 West 10th Street, Erie, PA 16501 (Formerly Hotel Pure Avalon)
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The Avalon Hotel and Conference Center
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Ranked #29 of 35 Hotels in Erie
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278 reviews from our community

Traveler rating
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    93
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Minnesota, United States
Contributor
11 reviews 11 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

We stayed at the Avalon last minute after our couch surfing plans fell through. We had a mid-renovation Deluxe suite, and it was fine. The tub was a bit dirty, and certain choices, like having no available towel racks/hooks, but overall the experience was tolerable. It was located close to great food and directly across from the Erie Playhouse. Staying... More 

Was this review helpful? Yes 1
Cleveland, Ohio
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Quick overnight during a trip to Buffalo. Excellent nights sleep and hat seemed to be a classy enough place. Room as clean as expected. Relatively quiet and secure. Downtown location but it is only Erie so even downtown is not a difficulty to navigate.

Was this review helpful? Yes 2
Reviewer
4 reviews 4 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed 2 weeks ago

There are many things happened to me in this (MISERABLE HOTEL).. 1) I found it a dirty rooms the cleaner are really bad. The dirty came while the manager know. I told the manager I saw a mouse in my room, but she ignored me and said: "impossible I will told the housekeeper". Nothing happen until I catch it then... More 

Was this review helpful? Yes 3
Franklin, Pennsylvania, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Excellent party! Everything was a class act! Please continue to offer this package! The food was excellent. The DJ was top notch and the staff was helpful and courteous throughout the evening. The value for what we received was exceptional!

Was this review helpful? Yes 1
Erica R, Director of Sales at The Avalon Hotel and Conference Center, responded to this review

Thank you for your wonderful review! We are glad that you brought your New Year in with the Avalon! We will continue to host our annual party every year and we hope to see you again you to bring in 2016! More 

Toledo, Ohio
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed December 18, 2014

Stayed here in 2011 and could only give it a C. This past Thanksgiving we were back for an evening. Remodeling shows this older facility in a much better light. While probably never going to be a high quality stay, it certainly meets the need for those looking for a close, clean accommodation in the downtown area. Parking in dark,... More 

Was this review helpful? Yes 1
Erica R, Director of Sales at The Avalon Hotel and Conference Center, responded to this review

Thank you for your feedback, we appreciate your continued business and will work hard to provide all of our guests with the best customer service possible. Thank you for staying with us and we look forward to serving you for years to come More 

Contributor
13 reviews 13 reviews
6 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed November 20, 2014

I've stayed at the Avalon a few times since it is very close to the Erie Insurance Arena (about two blocks away) but haven't gotten around to writing a review until now. I stayed there again recently and had some good and bad. Overall, my stays here have been positive and I enjoy staying here especially given its good location... More 

Was this review helpful? Yes 1
Erica R, Director of Sales at The Avalon Hotel and Conference Center, responded to this review

Thank you for taking the time to address you stay with us here at the Avalon. I would like to apologize for the substandard service you received from our staff. It looks like we need to brush up on our customer service skills. We are glad that you enjoyed the complimentary parking and breakfast and hope that you visit us... More 

Falls Church, Virginia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 15, 2014

Hotel staff was very customer friendly. we stayed at 3rd floor in KING SUITE. Room were spacious with TV, Study table, microwave and fridge. The internet speed was very good. I needed an extra pair of bedding and they were very supportive to accommodate that request.

Was this review helpful? Yes 1
Erica R, Director of Sales at The Avalon Hotel and Conference Center, responded to this review

Thank you for your kind words David! We are glad that you enjoyed your stay with us in a Superior suite. Anytime you stay, our staff is more than happy to accommodate your needs. We appreciate your business and hop your stay with us in the future, More 

Greentown, Pennsylvania
Top Contributor
64 reviews 64 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed November 11, 2014

First... Erie is having a rough time. That said, I think this in town "old style" hotel is working hard to try to due it right. The front desk was pleasant, professional, and helpful ( I don't remember her name, but she said she was there 18 yrs). We found the room clean and comfortable. Parking was below the hotel.... More 

Was this review helpful? Yes 3
Erica R, Director of Sales at The Avalon Hotel and Conference Center, responded to this review

Thank you very much for your thoughtful comments. Our Front Desk Manager has been with us for 18 years and I am glad to hear that they were friendly during your stay. Erie is a growing city that is trying to attract tourism and we are working hard to continue to make improvements. We hope that when you come back... More 

Lititz, United States
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed October 26, 2014

We were very surprised to find the condition of your elevator floor-chipped, wore and disgusting. Upon arriving to our room on the 7th floor, let me review the appalling conditions: 1. Blood stain on the top of the comforter. 2. Stopper in the bathroom sink was missing. 3. The sink did not drain...at all. 4. My wife very upset pulled... More 

Was this review helpful? Yes 3
Erica R, Director of Sales at The Avalon Hotel and Conference Center, responded to this review

Thank you for taking the time to express your concerns. I apologize for the uncleanliness of your guest room due to not meeting our quality standards. Our ice machine was unfortunately our of order and I hope that the front desk was able to assist your needs. It is our hotel policy that front desk agents are not permitted to... More 

Moon, Pennsylvania, United States
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed October 21, 2014

The hotel room was TERRIBLE!! Most disgusting room that I ever stayed in. And believe me if it was not so late in the night and if there were other rooms available in the area we would have left. Especially with it being over $125.00 for one night. These are the things that were gross: spiders (2) on the walls,... More 

Was this review helpful? Yes 3
Erica R, Director of Sales at The Avalon Hotel and Conference Center, responded to this review

Thank you for expressing your concerns Mary and we apologize for your displeasure. We have not completed a full remodel and only have a portion of the guest rooms complete. However, it us unacceptable that the room was not clean. I will be certain to discuss this with our housekeeping staff to resolve any further problems. We hope that you... More 

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Additional Information about The Avalon Hotel and Conference Center

Address: 16 West 10th Street, Erie, PA 16501 (Formerly Hotel Pure Avalon)
Location: United States > Pennsylvania > Erie
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — The Avalon Hotel and Conference Center 2.5*
Number of rooms: 192
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Also Known As:
The Avalon Hotel Erie
Avalon Hotel Erie

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