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The Avalon Hotel and Conference Center

16 West 10th Street, Erie, PA 16501 (Formerly Hotel Pure Avalon)
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The Avalon Hotel and Conference Center
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Ranked #29 of 35 Hotels in Erie
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296 reviews from our community

Traveler rating
    56
    42
    47
    51
    100
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42
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (84)
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    (81)
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    (106)
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    (41)
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1 review
1 of 5 stars Reviewed yesterday NEW via mobile

Dirty,dirty....dirty! Non smoking room saturated with smoke, no sheet matress cover,door stuck shut with no help from staff for over 40 minutes, made us all late for VIP reservations, manager on staff told us not their problem, no hot water for shower, walls paper thin with college party going on one side and kids crying on other, FREE breakfast was... More 

Was this review helpful? Yes 1
Lewis Run, Pennsylvania, United States
1 review
1 of 5 stars Reviewed 3 days ago NEW

Disgusting hotel, never again. Coffee pot was broke and never replaced. Tub would not drain so in a 2 day stay 1 person got 1 shower. Asked for handicap room...far from it. Multiple stairs from parking garage, not wheel chair friendly.

Was this review helpful? Yes 1
Northeast Ohio
Senior Contributor
43 reviews 43 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 1 week ago

At check in, no information about anything was given. Had to ask where to park. It was efficient. Door was open to our room. Phone had different room number. One washcloth had something stuck in it. Towels were very worn. Our shower was recently tiled and clean, I suspect because there had recently been a leak over our shower which... More 

Was this review helpful? Yes 1
Cleveland, Ohio
1 review
3 of 5 stars Reviewed 2 weeks ago

I have stayed at the Avalon several times since the 1990s. I did notice a decline about ten years ago. Based on that and reviews I saw on other sites I stayed away for five years or so. I liked it because of the location close to the Arena when I came to town for a hockey game. After seeing... More 

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Clinton, Kentucky
Top Contributor
78 reviews 78 reviews
11 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I'm an information technology professional, and I'm on the road approximately 51 weeks each year. For over 25 years I have lived in hotels, so I speak from experience when I say that the Avalon Hotel in Erie, PA. is a really great place to stay! Although the Avalon Hotel today is just a shadow of what it was in... More 

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Buffalo, New York
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 4 weeks ago

My spouse and I have been staying at the Avalon between 2 and 3 times a year for the last 6 years and it breaks our hearts of how quickly the hotel is declining. The rooms are getting older and are not properly being updated or the current issues being properly fixed. Every time we are there one of the... More 

Was this review helpful? Yes 3
Turtlepoint, Pennsylvania
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

I've stayed at the Avalon several years in a row. The first room we got was filthy, puke on the bathroom door, mold on the ceiling and dirty bedding. After being moved the 2nd room was not much better

Was this review helpful? Yes 1
Erie, Pennsylvania
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 16, 2015

The room was cold. The shower was lukewarm at best. I have medical problems and I need a hot bath to relive my pain. The clerk made some crappy excuse about the faucet then stated that I need to let the water run for 20 minutes to get hot. I had to use the hair dryer on my body to... More 

Was this review helpful? Yes 1
Pittsburgh, Pennsylvania
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 16, 2015

The good: Recently stayed with a group that had a block of rooms. We were probably annoying guests but nobody complained. They opened the hotel bar just for us and staffed it with a server because the bar tender called off. The bad: towels, luke warm water for showering (another guest complained of this too), terrible lighting in the bathroom

Was this review helpful? Yes 1
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed February 15, 2015

Great location and average non-renovated room. Was there over Valentine's Day weekend, so hotel was at full capacity. Hotel was definitely at full capacity, but was understaffed. We were woken up at 2:15am to a very loud group of people in the hallway. They were yelling and laughing at first, but quickly escalated into a vulgar fighting match. I attempted... More 

Was this review helpful? Yes 1
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