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All 35 Erie hotels

The Avalon Hotel and Conference Center

2.5 of 5 Hotel   |   16 West 10th Street, Erie, PA 16501 (Formerly Hotel Pure Avalon)
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The Avalon Hotel and Conference Center
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38%
Ranked #28 of 35 hotels in Erie
A recent review
5 of 5 stars reviewed yesterday
2nightmax Lancaster, Pennsylvania
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  • Reviews (220)
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220 people have reviewed this hotel

Traveler rating
    51
    33
    31
    36
    69
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52
39
9
36
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (58)
Date | Rating
  • English first
  • Spanish first
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English first
Lancaster, Pennsylvania
2 reviews
5 of 5 stars Reviewed yesterday NEW

We stayed here for the Roar on the Shore Bike Rally. Its not a 5 star hotel, but I thought it was very nice. The beds were amazing, I slept like a baby! The most important thing to me is how I'm treated by the staff. I was extremely pleased with the service I received. I think the girl at... More

Was this review helpful? Yes
Contributor
11 reviews 11 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed yesterday NEW

We stayed at the Avalon this past weekend for Roar on the Shore with several couples from out of town. Every year the Avalon gets dirtier and more expensive. I cannot believe that no improvements are ever made. I know that the hotel is older but it could still be clean. Wall paper peeling off walls, the 6 person weight... More

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Reviewer
4 reviews 4 reviews
2 of 5 stars Reviewed 3 days ago NEW

We stay at the Avalon every year for Roar on the Shore. The only reason we keep going back is because of location. Every year we go it gets more expensive and more dirtier. They dont like to give out towls for some reason. I asked the maid to clean our room and for some clean towls, I got one... More

Was this review helpful? Yes 1
Erica R, Director of Sales at The Avalon Hotel and Conference Center, responded to this review

Thank you very much for your continued supports, we sincerely appreciate your business year after year. We would also like to apologize for our housekeeping staff, we wish we could have solved this issue directly if we knew that you did not receive proper service. We strive to accommodate our guests to the best of our ability and we would... More

Sewickley, Pennsylvania
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

We stayed for the Erie Bikefest and the Roar on the Shore. The staff was so accommodating , especially Norma at the front desk. It is an older hotel, needs some updating, but perfect for our needs. Nice continental breakfast including waffles ! Clean rooms, a little TLC needed in bathroom, but overall good. Loved the underground parking facility.

Was this review helpful? Yes
Erica R, Director of Sales at The Avalon Hotel and Conference Center, responded to this review

Thank you so much for your feedback , we are glad that you stayed in the heart of downtown Erie to enjoy Roar on the Shore. We look forward to this fun-filled weekend every year! We have not yet completed full renovations of the hotel but are looking into further avenues in the future. Norma has been with the hotel... More

Cleveland, Ohio
1 review
1 of 5 stars Reviewed 1 week ago via mobile

Tried to be a good sport and stay at the same hotel as the rest of my family for our reunion. Room was not ready upon check-in, air conditioning in my parents' room did not work, rusty fixtures in the bathroom, outdated televisions, in need of major renovations. Will never come back here

Was this review helpful? Yes
Erica R, Director of Sales at The Avalon Hotel and Conference Center, responded to this review

Thank your for your feedback Jeannina and we are very glad that you chose the Avalon to host your reunion. It sounds as if you stayed in one of our Deluxe rooms which has not been renovated. We have not yet completed our renovations and I would love for you to stay again in one of our Superior guest rooms.... More

New York City, New York
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We go to Erie every year but this time was for fun, we called booked a room weeks before. Room was nice, staff was very good and stay was again very enjoyable. Free indoor Parking in city is a huge plus. Went to Presque Isle park and beaches, had fun with family.

Was this review helpful? Yes
Erica R, Director of Sales at The Avalon Hotel and Conference Center, responded to this review

At the very outset, I would like to offer our gratitude for your support in making us your preferred choice. I hope you enjoyed a wonderful weekend with your family and we look forward to your next visit in Erie PA ! More

Monroeville, Pennsylvania
Senior Contributor
32 reviews 32 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Me and my wife booked are stay for june 28th to 29th. The hotel was easy to find but it was a little difficult to find where to park. We went in the lobby, very nice looking and the women at the front desk were very friendly. We booked online and there were no problems with getting are room. The... More

Was this review helpful? Yes 1
Erica R, Director of Sales at The Avalon Hotel and Conference Center, responded to this review

We thank your for choosing the Avalon as your destination hotel for the weekend! We are glad that your enjoyed our amenities and hope you were able to experience the downtown nightlife! We are currently looking on making some improvements with our breakfast in the morning and adding a few hot items to the selections. We would love for you... More

Pittsburgh, Pennsylvania
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Having stayed throughout the Erie, PA area on various locations, I was unprepared for the horror that a friend and I experienced at Avalon Hotel & Convention Center. To begin, when we arrived at the hotel, we were told the parking garage (free for hotel guests) was full due to two weddings taking place at the hotel. We ended up... More

Was this review helpful? Yes 2
Erica R, Director of Sales at The Avalon Hotel and Conference Center, responded to this review

I am extremely concerned to note your dissatisfaction during your stay. Thank you for sparing your time and bringing this matter to our attention. We did proceed with a police report for the incident that occurred in our parking garage. We are currently looking into amenities that will better satisfy our customers. As the hotel has not completed full renovations,... More

Erie, Pennsylvania
Senior Contributor
49 reviews 49 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I am not sure what happened to this property, it is run down, dirty...well filthy, air conditioning did not work, delays in serving food, guests all left early 2 hours before the event ended. Some guests who spent the night reported soiled toilet paper, holes in the floor, no AC, no towels available to use just as a few examples,... More

Was this review helpful? Yes
Erica R, Director of Sales at The Avalon Hotel and Conference Center, responded to this review

On behalf of the Avalon and Conference Center, kindly accept our sincere apologies for not being able to provide you the high standard of hospitality. The hotel was experiencing heating/cooling issues that weekend which have now been resolved. We would love for you to come back and give us a second try and I assure you that you will be... More

State College, Pennsylvania
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed 5 weeks ago

This was our 2nd time staying at the the Avalon and and our last. We booked our rooms through Expedia. We attempted to check in...gave the name...no room registered to that name. The woman at the desk said she hoped we had the wrong hotel because she had no rooms for us. I found my husband who had booked the... More

Was this review helpful? Yes 2
Erica R, Director of Sales at The Avalon Hotel and Conference Center, responded to this review

Dear Crusingrace Thank you for taking the time to share your feedback. We truly value your comments and look upon feedback as a gift to help us continually enhance our guests' experience. We sincerely apologize that your experience as a whole was less than ideal. Rest assure your comments will be passed along to our management team so that we... More

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Additional Information about The Avalon Hotel and Conference Center

Address: 16 West 10th Street, Erie, PA 16501 (Formerly Hotel Pure Avalon)
Location: United States > Pennsylvania > Erie
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — The Avalon Hotel and Conference Center 2.5*
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Also Known As:
The Avalon Hotel Erie
Avalon Hotel Erie

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The Avalon Hotel is, without exception, a luxurious conference quality hotel. Located in the heart of downtown Erie, our exquisite ballrooms & smaller private rooms will accommodate 20 to 1000 for showers, concerts, receptions, conventions, meetings & much more! Whether you are looking for a modern traditional wedding, daily meetings with custom menus or overnight accommodations the Avalon is the place to be. ... more   less 
Number of rooms
192

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