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The Avalon Hotel and Conference Center

16 West 10th Street, Erie, PA 16501 (Formerly Hotel Pure Avalon)
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The Avalon Hotel and Conference Center
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Ranked #29 of 35 Hotels in Erie
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304 reviews from our community

Traveler rating
    56
    42
    48
    53
    105
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55
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42
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (86)
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    (89)
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    (106)
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    (68)
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    (41)
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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 6 days ago NEW via mobile

My friends and I booked a room for a bachelorette party. We checked in at 8 o'clock and received three keys to our room. None of them worked. We got them fixed and again, they did not work. So we were switched to another room that hadnt been cleaned yet. So we were transferred to another room and received 20%... More 

Was this review helpful? Yes 1
North East
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

we where there for a private party and prices was increase for everyone that joined the party. I paid the same price for a double bed room that my friend paid for a suite. my room was dirty even though they said it was updated. smelled like smoke with burn holes everywhere. elevators was broken. poor customer service. I had... More 

Was this review helpful? Yes 1
Leechburg, Pennsylvania
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

We booked and PAID for a room in SEPTEMBER 2014 for a stay in JULY 2015. In the middle of April they called and cancelled our reservation. They said they were overbooked. It took them 7 months to figure this out!?! I think they're full of crap. So, needless to say, they weren't willing to refund me 7 months of... More 

Was this review helpful? Yes 1
Guys Mills, Pennsylvania
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

A very bazar and unpleasant experience Cons: - Elevators did not work, and the only stairs available were services stairs - dimly lit, narrow, and strangely positioned. - WiFi would not work - Dirty room - floor was visibly dirty, shower curtain was moldy, grime around the faucet at sink - Parking garage was poorly maintained and did not feel... More 

Was this review helpful? Yes 1
Fairview, Pennsylvania
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago

No A/C in any of the rooms was working, was told by staff to close curtains and hope room didn't get too hot....... Filthy rooms, poor service, elevator broke down twice while I was there. Continental breakfast was a joke...... Not worth the money I paid for the room.

Was this review helpful? Yes 2
Deer Lake, Pennsylvania, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Booked here for a last minute trip when most other area hotels were sold out. It looked ok in the pics so I thought I would give it a try. Their was only one person at front desk and a line that took almost 30 minutes to get to the counter. After all that, was given a king bed room... More 

Was this review helpful? Yes 3
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

I would not stay there again. Upon check in the front desk staff was less than courteous. The couch in our room was stained, which is disgusting. The furniture was well worn to say the least. There was no room in the parking garage, which is not very large nor well lit. We had to park down the street at... More 

Was this review helpful? Yes 1
Warren, PA
Senior Contributor
36 reviews 36 reviews
31 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Just some quick observations... We stayed in a "newly-renovated" King Room. Evidently "newly-renovated" means new carpet, and maybe a new bed cover. The window still had moss and mold growing on it, the furniture was 1970's style with numerous scraped and dings from decades of use, and the bathroom dub was old with rust. The HVAC system sounded like a... More 

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1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Dirty,dirty....dirty! Non smoking room saturated with smoke, no sheet matress cover,door stuck shut with no help from staff for over 40 minutes, made us all late for VIP reservations, manager on staff told us not their problem, no hot water for shower, walls paper thin with college party going on one side and kids crying on other, FREE breakfast was... More 

Was this review helpful? Yes 2
Lewis Run, Pennsylvania, United States
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

Disgusting hotel, never again. Coffee pot was broke and never replaced. Tub would not drain so in a 2 day stay 1 person got 1 shower. Asked for handicap room...far from it. Multiple stairs from parking garage, not wheel chair friendly.

Was this review helpful? Yes 1
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