I noticed the cleanliness & room quality has improved and the overall appearance of the hotel has improved greatly. I enjoyed my stay & I will stay here again more

I got the room under $70 including breakfast from their own website. The hotel is little bit outdated, but clean. The staffs are green but at least they are trying to do their best. The location is great, right in downtown. And to my surprise, the restaurant there is very very good. Overall for seventy dollars, I wouldn't complain much. more

Read several bad reviews and was concerned. We had a nice stay. The building is an older building, but the room was and clean the towels and sheets seemed brand new and very clean. Every staff member we encountered was nice and helpful. The hotel had a nice gym with plenty of equipment for a full workout. The location was... more

First, I work in the hotel business as a manager at the front desk/reservations so I am familiar with how a hotel operates in almost every respect. I have never been so disgusted with a hotel than the Avalon! When we first arrived at the hotel our room was not close to ready for we arrived at around 2:30pm. Now... more

These were the exact words my husband said as we opened the moldly door to our room. We turned on the light and turned back around and went down to the lobby and demanded a refund or we would dispute the charges on our AMEX card for false advertising. We got our money back after proving to the staff that... more

Had trouble checking in, even though we had a confirmation # and had paid by palpal via the internet. Front desk girl needs to find another line of work. Totally unprofessional, clueless & rude.....so lacking in information. The front desk experience was enough to cross the Avalon off my list FOREVER. To add further insult to the $140/night room was,... more

We have stayed here before and the accomodations were acceptable. This time it was ridiculous. For starters, there are 3 elevators, 2 for guests and 1 for staff. Only 1 guest elevator was working (sort of). We were on the 8th floor. I needed to go to the basement garage to get something out of my car. Going down and... more

One of the worst hotels I ever stayed at. The rooms were dirty with stained carpeting, and beds. There are no accommidations for guest parking. The elevators did not work; one the panel was out of place exposing the elevator shaft and the other one you had to pry open the door to get out on your floor. I was... more

My husband and I stayed there two nights (he was in Erie on business) and it was the worst place we ever stayed. The front desk help was non-personable (treated us like we were inconveniencing them), the elevators only worked part of the time (our room was on the 6th floor), the air conditioning was almost non existent (it was... more