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SpringHill Suites Erie

3.0 of 5 2087 Interchange Road, Erie, PA 16509
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Certificate of Excellence 2014
SpringHill Suites Erie
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SpringHill Suites Erie
SpringHill Suites Erie
SpringHill Suites Erie
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270 reviews from our community

Traveler rating
    144
    80
    27
    10
    9
See reviews for
112
68
9
38
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
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    (270)
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    (58)
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    (87)
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    (79)
  • Dec-Feb only
    (46)
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1 review
5 of 5 stars Reviewed 4 days ago NEW via mobile

Very nice hotel clean oder free , me & my significant other enjoyed our stay Our room was very clean and the lay out was very nice the soft bed and pillows were really nice too, our favorite was the whirlpool located inside our room, this is a very nice hotel and I will recommend for family and friends.

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Toronto, Canada
Top Contributor
62 reviews 62 reviews
5 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I had a good first impression the moment I walked into the hotel. Unlike other hotels I've seen, the lobby was modern and well decorated. We had a mix-up with our booking because of Hotels Tonight but the receptionist went above and beyond to solve the issue for us. He was very courteous and helpful. The room itself was wonderful.... More 

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1 review
5 of 5 stars Reviewed 6 days ago NEW

We were in town for an 8th grade basketball tournament. In turn we spent over three quarters of the weekend in the hotel and most certainly can say that we were made to feel very welcome. I most certainly would return to this hotel.

Review collected in partnership with this hotel

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adamwightman, Manager at SpringHill Suites Erie, responded to this review

Patrick S, Thank you for taking the time to review our SpringHill Suites in Erie! I am pleased to hear that our staff made you, and your family, feel very welcome for the 8th grade basketball tournament! We look forward to seeing you again soon! Thank you for staying with us! Sincerely, Adam Wightman Assistant General Manager For future reservations,... More 

Buffalo, New York
Contributor
19 reviews 19 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

This was our second time staying here. Again the staff was very nice. The room was musty again but I brought an air freshener this time so that helped. The breakfast was very good but I had to ask them to have items refilled. It was very busy. The beds are soft but I always travel with a collapsible bed... More 

Was this review helpful? Yes 1
adamwightman, Manager at SpringHill Suites Erie, responded to this review

Donna N, Thank you for taking the time to share your recent experience with us! Every process put in place is aimed at providing you with an unforgettable hotel experience. I understand that your room did not completely meet your expectations; please, accept my sincere apology. Rest assured, we are taking steps to help ensure problems of this nature do... More 

Atlanta, Georgia
1 review
5 of 5 stars Reviewed 1 week ago

I recently stayed at this hotel during a business trip to visit manufacturing suppliers. I do have to say that after a long day on the road and traveling from another state (Ohio), coming to the hotel is most of the time a lack luster experience. Upon arriving at the hotel, this experience was more then ordinary. I was greeted... More 

Review collected in partnership with this hotel

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adamwightman, Manager at SpringHill Suites Erie, responded to this review

Christopher C, Thank you for taking the time to share the experience that you had at our SpringHill Suites in Erie! I am extremely pleased to hear that our staff was able to exceed your expectations! I will certainly share your comments with our hotel team! It is our goal to ensure that all of our guests encounter an experience... More 

1 review
3 of 5 stars Reviewed 1 week ago via mobile

My fiancé and I decided to stay here again for a weekend getaway because we have stayed here before and was pleased with the stay. This time wasn't how we expected. The shower had hairs still inside, the jacuzzi tub had weird stains and the bathroom floor and tile around the jacuzzi was dirty and gross. Even the headboard had... More 

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Paul L, General Manager at SpringHill Suites Erie, responded to this review

Shannon, Thank you for choosing our hotel for a second time. I'm sorry that we didn't live up to our high standards. I have personally looked into the concerns so that guess will not encounter this again. In the future when you are looking to book a weekend getaway please call me directly and i will make your reservations. In... More 

Saint Clairsville, Ohio
Contributor
17 reviews 17 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here with the family while in town for our daughters gymnastics meet. Very nice hotel with nice amenities. Only complaint, which is more of a preference are the beds are way too soft. Other than that everything was perfect, especially breakfast. Will return if in town again!

Was this review helpful? Yes 1
adamwightman, Manager at SpringHill Suites Erie, responded to this review

RedDevilCouple, Thank you for sharing your experience at our hotel! I am glad that you found everything to be "perfect" especially our breakfast . It is our pleasure to provide a healthy, complimentary breakfast with lots of variety! Thank you for staying with us! Sincerely, Adam Wightman Assistant General Manager For future reservations, call us at 814.864.5000 More 

Burke, Virginia
1 review
5 of 5 stars Reviewed 2 weeks ago

Very nice room; nice layout with desk, couch, chairs. Clock radio has IPad/phone dock. Rear entrance has an antechamber so you can come in and warm up while you fumble for your key to unlock the inner door. lots of great place to eat nearby.

Review collected in partnership with this hotel

Was this review helpful? Yes
adamwightman, Manager at SpringHill Suites Erie, responded to this review

John K, Thank you for taking the time to share your positive comments regarding our hotel! I am pleased to hear that you found our rooms to be laid out well and that our location was convenient for you! We look forward to seeing you again soon! Thank you for staying with us! Sincerely, Adam Wightman Assistant General Manager For... More 

Stevenage, England, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel is just outside of Millcreek Mall but remains quiet. The room is large and clean with everything you need and the staff are amazingly friendly. Reception 24/7 and were always willing to help. The hot drinks in reception are available 24/7 which is great when you come in at all hours from the cold! Breakfast had a good... More 

Was this review helpful? Yes 1
Paul L, General Manager at SpringHill Suites Erie, responded to this review

Our hotel team takes great pride in our hotel . We are very happy to hear that we exceeded you expectations and we look forward to you staying with us in the future. Thank you for taking the time to sent your review to trip advisor . Paul for future reservations call 1 814 864 5000 More 

1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

The SpringHill Suites Erie is a very clean, comfortable hotel. The staff is always courteous and very helpful. The rooms are well appointed and quiet. The breakfast buffet includes a variety of foods. The hotel is conveniently located.

Was this review helpful? Yes
Paul L, General Manager at SpringHill Suites Erie, responded to this review

Me and our team are so happy to hear that you were happy with the hotel and it's breakfast. We pride ourselfs with excellent customer service and accommodations. We also look forward for you to stay with us in the future. Thank you for your kind comments Paul for future reservations call 1 814 864 5000 More 

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Additional Information about SpringHill Suites Erie

Address: 2087 Interchange Road, Erie, PA 16509
Location: United States > Pennsylvania > Erie
Price Range (Based on Average Rates): $
Hotel Class:3 star — SpringHill Suites Erie 3*
Number of rooms: 117
Reservation Options:
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Also Known As:
Springhill Suites Erie Hotel Erie
Erie Springhill Suites
Hotel Style:
#3 Family Hotel in Erie
#4 Business Hotel in Erie
#7 Romantic Hotel in Erie

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