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Holiday Inn Express Hotel & Suites Erie (Summit Township)

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8101 Peach Street, Erie, PA 16509
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Holiday Inn Express Hotel & Suites Erie (Summit Township)
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Holiday Inn Express Hotel & Suites Erie (Summit Township)
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224 reviews from our community

Traveler rating
    62
    82
    33
    29
    18
See reviews for
140
28
3
13
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
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2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

I checked into this hotel at 9:30 on a Friday night. It was myself, my 12 year old son and his friend. We were in town for the kid's sporting event. The check in process was a bit slow on account of the girl being new but this wasn't a problem. She was very nice and pleasant to deal with.... More 

Was this review helpful? Yes 1
Lori V, Manager at Holiday Inn Express Hotel & Suites Erie (Summit Township), responded to this review

Thank you for your recent stay at Holiday Inn Express. We appreciate your business. The waterpark is a great destination when you want to get away for a few hours. Erie is always busy with all kinds of sporting events and tournaments. The noise factor can be challenging with so many excited travelers in one place. I do apologize that... More 

Duncansville, Pennsylvania
Senior Contributor
31 reviews 31 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed April 11, 2015

Usually a Marriott guy but my coworker saved us rooms here. Glad he did . The breakfast was awesome . Not placed in a tiny room with no selection. This was a full spread with two different rooms to eat in. One being beside the fire place. This place is good for families or singles on business. Employees were friendly... More 

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Sharpsville, Pennsylvania, United States
Top Contributor
99 reviews 99 reviews
43 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed April 7, 2015

Upon check-in we were told that we would have to wait an hour until a room was available (it was 3 in the afternoon). When we sat there for 90 minutes and finally got checked in, we were told to go to the elevators to get to our room (our room was on the first floor and elevators weren't needed).... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Erie (Summit Township), responded to this review

Dear Stephan C, Thank you for your feedback regarding your recent visit at our hotel. It is nice to know that you liked the room. However, I sincerely apologize for the unsatisfactory experience you had at check-in. I am also sorry for the air conditioning issue you experienced. I understand the discomfort these caused you. Rest assured that these matter... More 

Travelers are raving about these Erie hotels

Erie, PA
Contributor
12 reviews 12 reviews
4 hotel reviews
4 of 5 stars Reviewed April 6, 2015

Great stay at this hotel which connects to Splash Lagoon. Only complaints were a weird red stain on the shower curtain (eew) and problems with TV reception. Otherwise, hotel was clean and the kids suite was really cool.

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Alfred Station, New York
Top Contributor
88 reviews 88 reviews
11 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed March 20, 2015

My family of 5 spent a couple of nights here while attending Splash Lagoon Indoor Water Park. The hotel is connected to the Water Park. Our room was a family suite. It was very spacious and clean. 2 queen beds with an additional pull out couch. Our room contained a kitchenette with a refrigerator, freezer and a microwave. The biggest... More 

Was this review helpful? Yes 2
Toronto, Canada
Contributor
11 reviews 11 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 7, 2015 via mobile

Went here after not having a reservation, I spoke with Julie at the front desk and Jim, they were very nice and knowledgeable. Check in was seem less. The room was very very big with a hot tub. The pillows were awesome and the bed was really comfortable. Breakfast was really good. Loved Julie and would definitely go back because... More 

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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 24, 2015 via mobile

Okay so we booked here because of Splash lagoon. Great access we expected the room to be ready on time clean and to have a nice breakfast well unfortunately it wasn't like that the room wasn't ready at 4 p.m. They were still cleaning the 4th floor at 415( no early check in at) The Maids did not do a... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Erie (Summit Township), responded to this review

Dear Sparkelynn, Thank you for taking the time to leave us a feedback. It is regretful to see that this visit was not 100% satisfactory due to the incorrect name on your reservation. We have sent you a private message to address your concerns further. Sincerely, Dianne L. Case Manager IHGCare More 

Grand Island, New York
Contributor
11 reviews 11 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed February 23, 2015

The staff was amazing, had a room ready early, and I watched them take care of each customer with excellence even though it was very busy. Unfortunately, the physical conditions of the hotel do not match the service. I have stayed at other HIEs and this one was more like a Red Roof Inn. The room was clean but everything... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Erie (Summit Township), responded to this review

Dear Vince A, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about our staff. However, we’re sorry we fell below your expectation regarding the room condition, elevator and the breakfast selection which was unacceptable. We will address these concerns. I assure you... More 

Batavia, New York
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 20, 2015

We stayed there two nights in conjunction with going to Splash Lagoon, definitely worth it. Staff was very pleasant. I really liked it when I heard one of the staff suggest they go a different hotel because all of their kid suites were taken and even volunteered to connect them. Will all the traffic that goes through there with it... More 

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Greensburg, Pennsylvania
Top Contributor
162 reviews 162 reviews
25 hotel reviews
62 helpful votes 62 helpful votes
5 of 5 stars Reviewed February 12, 2015

For a hotel that can be very busy due to the location beside the Splash Lagoon Waterpark, this unit was a cut above many far less stressed locations. Friendly and knowledgeable staff made a hectic check in seem effortless. The cleaning staff did an impeccable job of cleaning and preparing the room. We chose one of the family suites. These... More 

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