Our room at the Fairfield Inn seemed to be larger than the one in Henrietta, NY. It was very nice with comfortable beds. Because we knew about the microwavable breakfast, we did not eat breakfast in the hotel on the day of check-out. The front desk clerk was very helpful when we checked in. The major disapointment I had was... more

This hotel is great - the entire hotel is clean and modern. The rooms are very clean, nicely decorated and comfortable. The free breakfast provides a lot of choice and is kept well stocked. Breakfast room is also kept very clean. A great hotel at a reasonable price. Location is very handy to lots of shopping and restaurants. more

Stayed here one night while passing through Pa. Check in was quick and problem free - although the front desk clerk was obviously very busy. Room was ok...big stains on the chairs (looked like they never even attempted to clean) and there was a musty odor that had me coughing all night. The bathroom appeared run down - grout between... more

spoke with Pam...sold us on the hotel just by chatting with her. She found us a good deal and told us all about her property and staff and everything to do and see around the area. very impressed. even more impressed when we arrived. brittania was lovely. she explained everything to us and in the evening kim gave us directions... more

Our second stay at this hotel. The location is great right in the mall parking lot which is easy to find and locate. The staff was friendly and efficent. Bedding and room was surprising comfortable with lots of pillows. The room heater was loud but we did not let staff know since it was only one night. Breakfast was perfect... more

We stayed at this hotel for one night this past holiday weekend. We were a group of 34 women away on a shopping excursion and this was the first stop on our three night trip. We arrived at this Hotel later in the evening and were pleasantly surprised to see it was actually at the end of the Mill Creek... more

I really enjoyed our stay. The staff were super friendly and I thought it was all clean. Over all it was a great value with wonderful service. I travel a bunch for work and think the complimentary breaklfast was much better than most and the staff were all great as well!!! Very very nice. Will return. Also, it was really... more

A girlfriend and I stayed at this hotel Aug. 30-31. Did not realize when we booked that it was right by MillCreek Mall - perfect! Check-in was quick and efficient. The 2 front desk staff were very friendy and a pleasure to deal with. Gave us a head-ups up on sales in the area. The room was clean and a... more

The front desk wasn't too friendly. Very short with us. Got there around 11am even though check-in was at 3pm. I thought I would just ask to see if we could check-in early. The front desk person abruptly said, "no! Check in is at 3pm and we're totally booked." I said, "that's fine thanks." And then I asked for directions... more