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Hilton Garden Inn Erie

#4 of 35 Hotels in Erie
Certificate of Excellence
3.0 of 5
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2225 Downs Dr, Erie, PA 16509
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AAA Breakfast & WiFi
Hilton Garden Inn Erie
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Ranked #4 of 35 Hotels in Erie
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
FourChimneysVT Bennington Vermont
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377 reviews from our community

Traveler rating
    221
    102
    33
    14
    7
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131
94
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Bennington Vermont
1 review
5 of 5 stars Reviewed 2 days ago NEW

Nice stay. Clean room and bathroom, comfortable mattresses and friendly staff. Very convenient off of I-90, but without the traffic noise. Restaurant had surprisingly good food for dinner. I liked that the soaps/shampoos were not all perfumey.

Review collected in partnership with Hilton Garden Inn

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Pittsburgh, Pennsylvania
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

My family and I stayed at the Hilton Garden Inn in Erie as part of the PTA conference. The location is fantastic--you can see it from the highway and it is so close to many restaurants, stores, and attractions. The hotel staff could not have been nicer. Our room was clean and very comfortable. I was concerned about having quiet... More 

Review collected in partnership with Hilton Garden Inn

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Allentown, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

Such a great hotel. Super nice/friendly staff from check in to housekeeping. Always very helpful. Rooms were great from beds, to bathroom. Coffee, water, lemonade available every day in lobby. Restaurant delicious for breakfast buffet and dinner. Would definitely stay again and recommend!

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Michelle E, Guest Relations Manager at Hilton Garden Inn Erie, responded to this review

Thank you so much for your recent review of our property! We're elated to hear you were so pleased with everything during your stay, and appreciate you taking the time to share that experience. We hope you'll come see us again soon the next time you're travelling through Erie, PA, and we can't wait to provide you with many more... More 

Toronto
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

After two long days on the road, driving home from Florida, we decided to stay overnight in Erie before completing our journey the next day. We are certainly happy that we chose the Hilton Garden Inn for this brief stay. The staff were very friendly and helpful, right down to the omelette maker in the dining room! I would highly... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Michelle E, Guest Relations Manager at Hilton Garden Inn Erie, responded to this review

Wow! Thank you so much for taking a moment to share your experience. We genuinely appreciate your wonderful comments and compliments, and hope that you'll come see us again in the future. I'm so happy to hear you had enjoyed everything from your room, to your breakfast cook in the morning, and that it had left you with such a... More 

Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We had a funeral which we had to attend in Erie and decided to stay at Hilton Garden for one night. Very friendly staff, clean room and very comfortable. There was a fridge, microwave and Keurig coffee maker in the room. We had the breakfast buffet in the morning. Very good.

Was this review helpful? Yes 1
Michelle E, Guest Relations Manager at Hilton Garden Inn Erie, responded to this review

Thank you so much for taking the time to post a review of your stay at our property, and first, we are very sorry for your loss. I'm happy to hear we were able to provide you a great stay in the midst of a less-than-ideal situation, and we hope you'll consider joining us for a future stay where you... More 

Parma, Ohio
Contributor
14 reviews 14 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We checked in on April 10, the check in was fast and efficient, staff was awesome. Room was very clean and smelled fresh. Pool and hot tub area was nice with plenty of towels. Breakfast was great, the breakfast chef was so nice and everything tasted delious. Our waitress was also very nice and catered to our needs. Will stay... More 

Was this review helpful? Yes 1
Michelle E, Guest Relations Manager at Hilton Garden Inn Erie, responded to this review

Wow, wow, wow! Thank you so much for taking the time to post your review of our property! Your words are generous and kind, and we are elated to hear you were able to enjoy your stay as much as you had. We do pride ourselves on the level of service that we are able to provide, whether it is... More 

Meyersdale, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel as it is very near Splash Lagoon. This hotel is basically in the parking lot of Cracker Barrel as well as near shopping and many other places to eat. The hotel staff were very nice and the hotel offered coffee and tea in the mornings. Cons: Our bathroom tub drained very slowly. -I had gotten... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Michelle E, Guest Relations Manager at Hilton Garden Inn Erie, responded to this review

Thank you so much for your review of your recent stay at our property. I am sorry to hear of the inconvenience you had encountered due to billing, but I'm happy to hear it was taken care of quickly and efficiently so that you didn't have to go out of your way to follow up! If you do have further... More 

Palmerston on
Senior Contributor
48 reviews 48 reviews
10 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We had stopped at a rest area on the highway and picked up a brochure for hotels in Erie. We definitely wanted a hotel with a hot tub and found this one with a Jacuzzi in the room. The room was clean and the tub was great! A nice touch was having fresh lemonade and limeade in the lobby. The... More 

Was this review helpful? Yes 2
Michelle E, Guest Relations Manager at Hilton Garden Inn Erie, responded to this review

Thank you so much for your recent review of our property! I am elated to hear you were able to enjoy your stay as much as you did, but I also wanted to take a moment to personally apologize that your experience at our restaurant fell a bit short of your expectations. We do genuinely appreciate your reaching out to... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

Staff reception was outstanding. Checking was great with room selection and key upon arrival. Staff offered bottled water at check in, simple but very nice. Every question (What time does the pool close? How loag does the breakfast buffet last etc.) was answered with a smile and helpful suggestions. Great staff and hote.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Michelle E, Guest Relations Manager at Hilton Garden Inn Erie, responded to this review

Wow! Thank you so very much for your review of your recent stay at our property! Your words and amazing compliments are so very generous, and honestly mean the world to us. We do pride ourselves on our level of attention and service that we are able to provide all of our guests, and we're elated that you took a... More 

Freeport, Pennsylvania
Senior Contributor
38 reviews 38 reviews
16 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I was very happy with our stay at this hotel. The hotel was conveniently located right off the interstate and was close to lots of dining and shopping options. Everything at the hotel was in great condition and kept very clean. The room was spacious and I loved that you could adjust the bed's firmness for each side. It made... More 

Was this review helpful? Yes
Michelle E, Guest Relations Manager at Hilton Garden Inn Erie, responded to this review

Andy B, Thank you so much for your recent review of your stay at our property! I am elated to hear your wonderful, generous words, and I'm so happy we were able to provide you such a pleasant experience. From your review, I gather you may be a Hilton Honors member as well, which we genuinely appreciate, and hope to... More 

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