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All 35 Erie hotels

Hilton Garden Inn Erie

3.0 of 5 Hotel   |   2225 Downs Dr, Erie, PA 16509
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Ranked #1 of 35 Hotels in Erie
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
Cathy C Hamilton, Canada
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318 reviews from our community

Traveler rating
    185
    91
    26
    10
    6
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110
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Hamilton, Canada
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

Our experience overall was excellent...clean room, friendly front desk staff but the cleaning staff were pushy. They couldn't wait for us to leave...they asked several times if we were finished with out room. We were trying to pack the car and get going but it felt like we weren't moving fast enough for them. IT WAS 9 AM!

Review collected in partnership with Hilton Garden Inn

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Senior Contributor
23 reviews 23 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I really enjoy staying at the Erie Hilton Garden Inn. I would recommend it for anytime of year, but the Spring, Summer, and Fall are more enjoyable with Lake amenities. Still, Winter is beautiful in Erie, and the Hotel is extremely comfortable and quiet.

Review collected in partnership with Hilton Garden Inn

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niagara falls
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at the hotel for two nights and had a wonderful time. The beds were comfortable, front desk staff very helpful and the breakfast was great! There were three of us in the room so my only one negative was that the bathroom could have been a bit bigger. However there were many mirrors in the room which was... More

Review collected in partnership with Hilton Garden Inn

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Phoenix, Arizona
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

they just were not comfortable, itchy sheets and wrinkled beyond belief. I took pictures of the sheets and showed to the front desk but they didn't seem to care much....just was not comfortable as most of the Hilton brand.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Atlanta, Georgia
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

My son and I stayed at this hotel for a college visit. Our selection of this hotel was that it was one of the only hotels in the area to have a room available with 2 beds! The service was exceedingly friendly and accommodating. The room was clean and contemporary. It included a microwave, small fridge, and a Keurig coffee... More

Review collected in partnership with Hilton Garden Inn

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Michelle E, Guest Relations Manager at Hilton Garden Inn Erie, responded to this review

Thank you so much for your recent review! We appreciate your kind compliments and are so happy to hear you had enjoyed your overall stay. I wanted to take a moment to genuinely apologize for the inconvenience you had experienced during your stay. We wish you had contacted us at the Front Desk as we would have been more than... More

Columbus, Ohio
Top Contributor
75 reviews 75 reviews
45 hotel reviews
135 helpful votes 135 helpful votes
3 of 5 stars Reviewed 2 weeks ago

First the good comments - the hotel staff are excellent and breakfast was above average. The room was extremely clean and well maintained. The furniture was slightly outdated yet in great condition. The sofa was uncomfortable as the cushions were to small from front to back. Plenty of parking. Now for the negative comments - there was no mention of... More

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Michelle E, Guest Relations Manager at Hilton Garden Inn Erie, responded to this review

Thank you so much for your recent review of our property. We appreciate your generous compliments, and also appreciate your comments that unfortunately fell a bit below the bar for you during your stay. First, please let me thank you for being a valued Hilton Honors Diamond member with our brand, we absolutely appreciate that, and we appreciate you choosing... More

Charleston, West Virginia
Senior Contributor
38 reviews 38 reviews
14 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We booked this hotel through a secret deal on Travelocity for $70 a night, and it was worth every penny. The room was spacious and clean. The staff was friendly and helpful. The only thing I did not like about this hotel was the breakfast buffet. It was listed on the deal as free, but when we arrived we were... More

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Michelle E, Guest Relations Manager at Hilton Garden Inn Erie, responded to this review

Thank you kindly for your recent review of our property. We do appreciate your highly generous words, and we're so happy to hear you were able to enjoy yourselves so much-not to mention the awesome deal you found! I do apologize for any miscommunication and inconvenience you may have encountered due to your third-party vendor booking. Our breakfast is typically... More

Chicago, Illinois
1 review
5 of 5 stars Reviewed 3 weeks ago

Haven't typically stayed in the Hilton Garden Inn class (more often a Hampton Inn or Courtyard) but decided to give this a try on a one night stopover through Erie. Was an all positive experience. Here were the pluses, a series of little extras that added up: easy access from I-90, lobby was well appointed with cucumber/lemon infused water, helpful... More

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Michelle E, Guest Relations Manager at Hilton Garden Inn Erie, responded to this review

Wow! Thank you so much for your recent review of our property. We appreciate all your kind and attentive remarks regarding all the amenities that you enjoyed so much. We do pride ourselves on our level of service and cleanliness, and as a brand, you can always count on Hilton for our attention to detail. We are so happy to... More

Arizona
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Second time staying here traveling through Erie. Great location, easy to get to and very quiet. There's close dinner choices as well. We will stay again next time were in the area. It's on the pricey side but a good night sleep was worth it.

Was this review helpful? Yes
Michelle E, Guest Relations Manager at Hilton Garden Inn Erie, responded to this review

Thank you very much for your recent review! We are so happy you chose to stay with us again, and we generously appreciate your kind words in your review. You're absolutely correct, we are so fortunate to have a great location and a plethora of food options closeby on Peach Street, just around the corner from us, but our personal... More

Indianapolis, Indiana
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago

This hotel was in a great location off the highway, fabulous staff and the rooms were very clean and nice. Could not ask for more. The food both at the bar and the breakfast in the morning was delicious. A great hotel overall.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Michelle E, Guest Relations Manager at Hilton Garden Inn Erie, responded to this review

Wow! Thank you so much for your recent review of Hilton Garden Inn Erie. We genuinely appreciate your kind words, and we are so happy you and your family had enjoyed your stay so much! We are very fortunate to have the location we do, and in regards to our food at Safari, I will see to it that your... More

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Additional Information about Hilton Garden Inn Erie

Address: 2225 Downs Dr, Erie, PA 16509
Phone Number:
Location: United States > Pennsylvania > Erie
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Erie 3*
Number of rooms: 104
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Also Known As:
Hilton Garden Inn Erie Hotel Erie

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