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All 35 Erie hotels

Hilton Garden Inn Erie

3.0 of 5 Hotel   |   2225 Downs Dr, Erie, PA 16509
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86%
Ranked #1 of 35 hotels in Erie
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
Maria D Aliquippa, Pennsylvania
  • Overview
  • Reviews (275)
  • Photos (39)
  • Amenities
  • Q&A (1)
  • Room tips (25)
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275 people have reviewed this hotel

Traveler rating
    159
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • Turkish first
  • Any
English first
Aliquippa, Pennsylvania
1 review
5 of 5 stars Reviewed 3 days ago NEW

I recently vacationed in Erie with my twin 3 year old grandchildren. This is my new favorite hotel. The room and property were well kept. The staff was very friendly. The pool was warm & clean, the grandchildren loved it. Will definitely be going back.

Was this review helpful? Yes
Powell, Ohio
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We stayed for one night, the hotel was well kept and clean. The people working the desk were very friendly and helpful. The reason I rated the stay as average was the sleep experiance. Hilton Garden Inn is using air matresses that adjust with a dial on the side. I have slept on several of these and they are not... More

Was this review helpful? Yes
Michelle E, Front Office Manager at Hilton Garden Inn Erie, responded to this review

Thank you very much for your recent review of our hotel. We appreciate your candidacy, as comments like yours are precisely what helps us to improve. We are so sorry to hear that your quality of sleep wasn't the greatest, we can certainly understand how that would be frustrating. We will use your comments toward advancement as we are always... More

Humble, TX, United States
1 review
5 of 5 stars Reviewed 1 week ago NEW

Whenever possible I always stay in a hotel from the Hilton brand. I know my room will clean and comfortable, there will never be any unpleasant surprises. My bed will be excellent and the pillows perfect. I will arise in the morning refreshed and after an excellent meal I am ready to face the road again.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Michelle E, Front Office Manager at Hilton Garden Inn Erie, responded to this review

Thank you so much for your recent review of our property. We appreciate your generous comments and compliments, and especially of our brand. We do pride ourselves on our excellent team, which unfortunately most only recognize as our team of service professionals at the Front Desk. What actually comprises our hotel, the heart of our functionality and our operation is... More

Top Contributor
95 reviews 95 reviews
8 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 1 week ago

Always try to stay at Hilton properties ,this one is a good one , very friendly staff ,clean room ,kinda small bathroom ,nice QUEEN beds ,that's always nice ,and very quiet , I will stay there again ,plus there is a water park to keep the kids busy 5 min away

Was this review helpful? Yes
Michelle E, Front Office Manager at Hilton Garden Inn Erie, responded to this review

Thank you so much for your review of our property! We are pleased to see that you had enjoyed your stay so much, and that you found our location and amenities so enjoyable. We look forward to assisting you with your next reservation-in fact, we'd love to help you find even more activities to do while you're in Erie, PA!... More

Wilmington, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

This hotel is very clean, comfortable and welcoming. The front desk personnel are friendly, professional and have a can do attitude. Very helpful for a business traveler, or for a casual visit. The restaurant staff made me feel welcome and assisted with a cook to order breakfast that was wonderful.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Michelle E, Front Office Manager at Hilton Garden Inn Erie, responded to this review

Wow! Thank you so very much for your wonderful review of our property. It is our absolute pleasure to provide you with the best service that we possibly can, as it is our mission to provide all of our guests with the perfect stay, and we are so happy we were able to give you that. We appreciate your recognition,... More

Manchester, New Hampshire
Senior Contributor
35 reviews 35 reviews
33 hotel reviews
59 helpful votes 59 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I was traveling from the east coast to Indiana, and stopped over one night at this hotel. It happened to be my 50th birthday, and I had entertained visions of being congratulated when my license was looked at. That didn't happen, so I casually mentioned it, and got a perfunctory greeting. Ok, not what I was expecting, but the real... More

Was this review helpful? Yes
Michelle E, Front Office Manager at Hilton Garden Inn Erie, responded to this review

Thank you so much for your recent review of our property. While it is regrettable that you did not enjoy your stay, we do appreciate you sharing this with us so that we can improve for your next stay, as well as our other guests. I would like to genuinely apologize for the experience that you had while staying with... More

1 review
5 of 5 stars Reviewed 2 weeks ago

Staff was extremely friendly and helpful. Rooms were very clean and quiet. This hotel is a great choice, highly recommend it. The only drawback is the breakfast is not included but the cleanliness, location, and helpfulness of the staff make up for no complimentary breakfast.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Michelle E, Front Office Manager at Hilton Garden Inn Erie, responded to this review

Thank you so much for your recent review of our property! We appreciate all of your generous words and compliments, and are so happy to hear you and your family had appreciated and enjoyed your stay so much. I can certainly understand how, with so many competitors offering complimentary breakfast, that our additional breakfast may be a bit of an... More

Bedford, United States
2 reviews
5 of 5 stars Reviewed 2 weeks ago

This Hilton property is an exceptional hotel. Friendly efficient staff, and attention to detail make it an enjoyable home away from home when on a full week of business. There are local attractions close by that full-filled the needs of family members traveling with me while I attended to the business aspect, making it a win-win situation for everyone.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Michelle E, Front Office Manager at Hilton Garden Inn Erie, responded to this review

Wow! Thank you so much for your review, Gwyneth S! We are so appreciative of your wonderful and kind words, and quite honestly, this is what inspires and motivates us to continue to perform at our best-for our guests! We are so happy to hear you and your family enjoyed your stays so much, and you're absolutely right. Erie is... More

Chambersburg, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

What is the primary purpose of a hotel? A place to sleep while away from home. Hilton Garden Inn meets this purpose exceptionally well! The whole floor was occupied, but my family and I never heard a sound from the other guests: neither through the floor, walls, nor door. Adjustable firm beds where supremely comfortable.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Michelle E, Front Office Manager at Hilton Garden Inn Erie, responded to this review

Wow! Thank you so much for your brief, yet wonderful review of our property! We do appreciate your kind words, and look forward to providing you many more perfect stays. More

1 review
5 of 5 stars Reviewed 3 weeks ago

Hotel was very nice. Rooms very clean. We had two maintainence problems, but they were fixed and working in no time due to the excellent maintenance staff. However, while we were there my husband's boat was broken into and over $500 worth of items were stolen. The staff was not helpful and we found there was NO security in parking... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Michelle E, Front Office Manager at Hilton Garden Inn Erie, responded to this review

Thank you so much for your review of our property. We appreciate all of your kind and generous words regarding our team that we are so fortunate to be a part of, and we always appreciate our guests' compliments, and try our absolute hardest to provide that perfect stay. Unfortunately, there are occasionally unforeseen events that, as much as we... More

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Additional Information about Hilton Garden Inn Erie

Address: 2225 Downs Dr, Erie, PA 16509
Phone Number:
Location: United States > Pennsylvania > Erie
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Erie 3*
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Also Known As:
Hilton Garden Inn Erie Hotel Erie

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#1 Business Hotel in Erie #1 Family Hotel in Erie #5 Romantic Hotel in Erie
Hotel Class
Number of rooms
104

Questions & Answers

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