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All 35 Erie hotels

Hilton Garden Inn Erie

3.0 of 5 Hotel   |   2225 Downs Dr, Erie, PA 16509
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Ranked #3 of 35 Hotels in Erie
Certificate of Excellence 2014
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339 reviews from our community

Traveler rating
    198
    93
    28
    13
    7
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117
85
18
73
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Contributor
16 reviews 16 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW via mobile

Last time we went to Splash Lagoon we stayed at the hotel, and it was very loud all through the night. So we decided to stay at the Hilton and it was great, nice pool and hot tub, awesome breakfast and great rooms and only 2 blocks away from Splash Lagoon! My only gripe is that there was no guide... More 

Was this review helpful? Yes
Peterborough, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

The greeting from the staff at check in was extremely professional and helpful. They recommended places for dinner and provided menu's for various restaurants close to the hotel. The room was fresh and clean and the linens pressed and neat!

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Michelle E, Guest Relations Manager at Hilton Garden Inn Erie, responded to this review

Wow! Thank you so much for your wonderful review and compliments! We truly are humbled by your taking a moment to notice our service. We do pride ourselves on providing our guests with the perfect stay you deserve, and we're elated we were able to do so. Please don't ever hesitate to reach out to our Guest Service Representatives-we are... More 

Villa Grove,Illinois, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

The Hilton Garden Inn, in Erie,Penn. was a wonderful place to stay. The rooms were big,clean and very nice. They had adjustable beds for each side.My husband likes firm and I like soft,it was perfect. The desk clerk was exceptional, very informative. Enjoyed our stay!

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Michelle E, Guest Relations Manager at Hilton Garden Inn Erie, responded to this review

Thank you so much for your recent review! We genuinely appreciate your wonderful compliments and were so happy we could provide you the perfect stay you deserve. We do pride ourselves on our level of service, and we appreciate your taking a moment to notice it. We hope to see you again soon, and please, feel free to give us... More 

Toronto, Canada
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

All positive. 4 adults and 4 kids stayed over New Years for Splash Lagoon, check in was great, they were able to accommodate room upgrade (diamond status), keep second room next door and were very friendly. GM and all front desk staff answered a lot of questions and were very friendly. Kids want to stay their again because of "best... More 

Was this review helpful? Yes 1
Michelle E, Guest Relations Manager at Hilton Garden Inn Erie, responded to this review

Wow! Thank you so very much for your recent review of our property. We appreciate your generous compliments and are elated to hear you and your family had enjoyed so much, and we hope you had just as much fun at Splash Lagoon! We are just a short ride away from the waterpark as well as many other area attractions,... More 

Niagara
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Had a great experience with the hotel. It is our second time here. Breakfast was not included this time and the beds are not the biggest for space but still comfortable. We are used to our king size. I would come here again.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Michelle E, Guest Relations Manager at Hilton Garden Inn Erie, responded to this review

Thank you for your recent review of our property. We are so happy to hear you had enjoyed yourselves so much during your shopping trip! Regarding your comments about bed space and breakfast, bear in mind that we do also have king bedrooms and king suites available, and we always have our "Bed and Breakfast" rate plan available! We appreciate... More 

Canaan, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Have stayed here multiple times and have always found it clean, safe and friendly. I'll continue to stay here every time I travel from New England to Chicago and back again. The breakfast option is not included in the price of your stay and is rather pricey. There's a Cracker Barrel across the parking lot, however.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Michelle E, Guest Relations Manager at Hilton Garden Inn Erie, responded to this review

Thank you very much for your recent review of our property. We are so happy to hear you had enjoyed yourself so much. I did read your comment regarding our breakfasts, and we will admit, with so many competitors that offer complimentary breakfast, this can be a tough market to be in! We actually have a rate plan that bundles... More 

Durham, United States
2 reviews
5 of 5 stars Reviewed 3 weeks ago

The staff were helpful and friendly; the lobby is delightfully chic and well furnished. Best of all was the room. It was well-appointed, clean, big, and incredibly quiet. I recommend this hotel highly.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Michelle E, Guest Relations Manager at Hilton Garden Inn Erie, responded to this review

Wow! Thank you so much for your recent review of our property. We're elated to hear you were able to enjoy your stay to such a high degree, as we do promise the perfect stay, and we mean it! We hope you'll join us sometime in the near future for another great stay, and we'll aim to make next time... More 

Mississauga, Canada
Senior Contributor
34 reviews 34 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

With so many hotels close to the highway in Erie, we are pleased to have found this property. Always a warm welcome from front desk staff, rooms are great, lots of parking. Hidden within the hotel is a warm bar and dining room. The breakfasts are superb, the dinners are excellent, well-priced and well presented. Bartender Gary is a very... More 

Was this review helpful? Yes
Michelle E, Guest Relations Manager at Hilton Garden Inn Erie, responded to this review

Wow! Thank you so much for your recent review of our property. We are so glad to hear you had enjoyed yourself so much, and we're always happy to provide a warm welcome and hot meal! I will see to it that your compliments are passed along to Gary, as we will agree-he is certainly a great addition to our... More 

Waterloo, Canada
Top Contributor
54 reviews 54 reviews
22 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Very clean and well maintained throughout! The pool area is nice and the pool was warm even for late December. The room was very modern, clean and large for a 2 queen room. We had a minor issue but management fixed it quickly and went above and beyond and did not act put out by our concern. Too me, how... More 

Was this review helpful? Yes
Michelle E, Guest Relations Manager at Hilton Garden Inn Erie, responded to this review

Wow! Thank you so much for your wonderful review of our property! We genuinely appreciate your generous compliments, and we're so happy we were able to provide you the perfect stay we promise, and we believe that all of our guests truly deserve it! I am so happy to hear we were able to resolve the minor issue you had... More 

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed December 24, 2014 via mobile

Holiday travel is never easy or fun, but our stay at the Hilton Garden Inn in Erie PA this Christmas trip was anything but jolly. This hotel, as well as the neighboring Marriott, are connected to a banquet hall and the side of the building we were put was the furthest from the parking lot. The stairway exit at our... More 

Was this review helpful? Yes 1
Michelle E, Guest Relations Manager at Hilton Garden Inn Erie, responded to this review

Thank you for your recent review of our property. I am terribly sorry to hear how disappointing your stay was for you and your family. I would love the opportunity to discuss this matter with you in further detail, as I'm afraid I am unable to comment further without knowing the issue in its entirety. Please feel free to contact... More 

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Additional Information about Hilton Garden Inn Erie

Address: 2225 Downs Dr, Erie, PA 16509
Phone Number:
Location: United States > Pennsylvania > Erie
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Erie 3*
Number of rooms: 104
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Also Known As:
Hilton Garden Inn Erie Hotel Erie
Hotel Style:
#1 Business Hotel in Erie
#2 Family Hotel in Erie
#6 Romantic Hotel in Erie

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