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All 35 Erie hotels

Hilton Garden Inn Erie

3.0 of 5 Hotel   |   2225 Downs Dr, Erie, PA 16509
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87%
Ranked #1 of 35 Hotels in Erie
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
James S Cleveland, United States
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297 reviews from our community

Traveler rating
    172
    86
    24
    9
    6
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106
70
17
68
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • Turkish first
  • Any
English first
Cleveland, United States
1 review
5 of 5 stars Reviewed yesterday NEW

The staff provides excellent service and the hotel is very clean. Has easy access from the highway and there are many restaurants nearby. If you are looking for a hotel on your travels I recommend this hotel.

Review collected in partnership with Hilton Garden Inn

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Top Contributor
402 reviews 402 reviews
162 hotel reviews
107 helpful votes 107 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

It is not located in the center of town where you can walk around and see sights, but at least there was a variety of food options. Some shopping (jt max, Marshall's, Home Depot, etc). Approx 20 minutes away from the airport. I was comfortable with the hotel and the room. It is good to know that hilton garden inn... More

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Niagara falls
2 reviews
2 of 5 stars Reviewed 5 days ago NEW

Hilton is famous for quality and service, or at least the use to be. This hotel is was clean, staff friendly upon check in, but the check out the gentleman was completely unhelpful down to refusing issuing a receipt. The room was hot and stuffy, but the worse problem lay in that the curtains were sheers and the parking lot... More

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Michelle E, Guest Relations Manager at Hilton Garden Inn Erie, responded to this review

Thank you for your recent review of our property. We are sincerely very sorry that you were so disappointed with your stay for many factors, and I am also sorry to hear you were disappointed with the service you were provided. Regarding your checkout process, you had mentioned that the gentleman at the Front Desk had refused to print you... More

Top Contributor
88 reviews 88 reviews
20 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Loved the quiet. Great room. Clean. Staff friendly. Dunkin Donuts one block away, so that was my early morning spot. No wonder this place is #1. Felt very safe here. Wish I could have seen my car from our window. I even received a call from the front desk just checking to see if all was well. It was:)

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Michelle E, Guest Relations Manager at Hilton Garden Inn Erie, responded to this review

Thank you so much for your review of our property. We are so happy to hear that you enjoyed yourselves so much, and even moreso, that you felt "safe." We take your comments to heart, and are so honored that we were able to provide you with that home-away-from-home atmosphere and the "perfect stay" we try so hard to provide!... More

Reynoldsville, United States
1 review
5 of 5 stars Reviewed 1 week ago

The Hilton Garden Inn was an excellent place to stay with comfortable, clean rooms and friendly helpful people. They went out of their way to accommodate the special needs of those who ride and show motorcycles. They are located in an area with a lot of restaurants, retail stores and things to do; but have easy to and from traffic... More

Review collected in partnership with Hilton Garden Inn

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Michelle E, Guest Relations Manager at Hilton Garden Inn Erie, responded to this review

Thank you so much for your review of our property. It was an absolute pleasure for us to host your rally this year, and though we heard the unfortunate news about next year's rally not happening, we hope you'll choose to visit us again in 2016! More

Pittsburgh, Pennsylvania
1 review
5 of 5 stars Reviewed 2 weeks ago

We went for a 2 day trip to relax and check out the beaches at Presque Isle State Park. We also planned to go to the casino, so The Hilton Garden Inn was a good location, about a 15-20 minute drive from the entrance to the state park, and 5-10 minutes from the casino. It was easy to find the... More

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Michelle E, Guest Relations Manager at Hilton Garden Inn Erie, responded to this review

Wow! Thank you so much for your recent review of our property. We are so pleased to hear you enjoyed yourselves so much, and we hope to see you again soon. By the way, aren't midnight snacks the best!? Our Safari actually also offers room service up until approximately 10 pm, just in case you wanted to snack from bed... More

Massillon, Ohio
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

Had to go out of town at the last minute and ended up staying at the HGI in Erie for a one night stay, nice hotel, friendly front desk, rooms were average. Nice bonus they had wifi and wired internet both in the rooms and did not charge which is not common at most HGI's I have stayed at before.... More

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Michelle E, Guest Relations Manager at Hilton Garden Inn Erie, responded to this review

Thank you kindly for your recent review of our property. We appreciate your generous words, and are very happy to hear you had enjoyed your stay with us. Regarding your comments on value and location, I can certainly understand your perspective as a business traveler. We do occasionally receive some families visiting the waterpark and surrounding places during the summer... More

Senior Contributor
34 reviews 34 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stopped at the Erie HGI while driving back from a business trip. Checked in around 10:30pm. Front desk had everything ready for me and it took less than a minute to check in and head up to the room. Just what you want/need after a 7 hour drive. Very clean room, quiet and comfortable. All HGI's I've stayed at... More

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Michelle E, Guest Relations Manager at Hilton Garden Inn Erie, responded to this review

Wonderful. Thank you so much for your recent review of our property. We are so pleased to hear you had enjoyed your stay so much, and even happier to hear your compliments for our Safari Grille. As you had mentioned, each Hilton Garden Inn is required to house a restaurant, usually called the American Grille. Our property is very unique... More

Collegeville, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Our stay at Hilton Garden Inn was very nice - they have adjustable beds and a very nice buffet breakfast with a chef who makes fresh pancakes and eggs for a reasonable price. Close to mall and other stores. Only 8 miles from Gannon University

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Michelle E, Guest Relations Manager at Hilton Garden Inn Erie, responded to this review

Thank you very much for your recent review. We are pleased to hear you had enjoyed your stay so much, and we hope to see you again soon! More

Pittsburgh
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

I stayed at the Hilton Garden Inn Erie for a three night stay and it was amazing! The room was really spacious, the staff was awesome, loved the pool and hot tub, and it was just overall a very beautiful hotel. No complaints what so ever. I work at a different Hilton property myself so as a fellow employee I... More

Was this review helpful? Yes
Michelle E, Guest Relations Manager at Hilton Garden Inn Erie, responded to this review

Wow! Thank you so very much for your recent review of our property! Your kind and generous words will not go unnoticed, and can assure you that Nicole will receive at least a high-five for her exceptional service-we appreciate your taking a moment to notice. I am so happy to hear you had enjoyed your stay as much as you... More

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Additional Information about Hilton Garden Inn Erie

Address: 2225 Downs Dr, Erie, PA 16509
Phone Number:
Location: United States > Pennsylvania > Erie
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Erie 3*
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Also Known As:
Hilton Garden Inn Erie Hotel Erie

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