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All 35 Erie hotels

Hilton Garden Inn Erie

3.0 of 5 Hotel   |   2225 Downs Dr, Erie, PA 16509
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86%
Ranked #1 of 35 Hotels in Erie
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
flichick1980 Keswick, Virginia
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301 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Keswick, Virginia
Senior Contributor
23 reviews 23 reviews
16 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed yesterday NEW

This is a nice clean hotel good location next to plenty of food and shopping options. The malls not far and there's a wegmans across the street. The hotel bar has good food. It's prices are Hilton prices thought so don't forget your wallet. Staffs nice bed comfy. Clean...

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Harrisburg, PA, United States
1 review
5 of 5 stars Reviewed yesterday NEW

The staff really makes this place. I don't know what is in the water in Erie, but whatever they are drinking makes them a friendly and helpful bunch. I have consistently been impressed on how the staff at this hotel go out of their way to be helpful and friendly.

Review collected in partnership with Hilton Garden Inn

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Barrie, Canada
1 review
5 of 5 stars Reviewed 6 days ago NEW

We try to stay at this hotel whenever we are in the area. We have never been to a hotel where ALL staff members are so cheerful and helpful. Hats off to whoever trains these people.The hotel is very clean and they guarantee a great experience or they will make it right. They go out of their way to stress... More

Review collected in partnership with Hilton Garden Inn

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berea, United States
2 reviews
4 of 5 stars Reviewed 1 week ago

the hotel was quiet and comfortable.Check in was fast and efficient. Rooms are clean as is the hotel lobby and restaraunt. Had a nice breakfast a little more expensive than other hotel locations I have stayed at. The parking is very expensive though/

Review collected in partnership with Hilton Garden Inn

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Michelle E, Guest Relations Manager at Hilton Garden Inn Erie, responded to this review

Thank you so much for taking the time to provide your recent review of our property. We appreciate your wonderful words, and I did want to take a moment to personally respond to a few of your comments. We can certainly agree that our breakfast does set us apart from many other hotels, as we realize that many of our... More

Cleveland, United States
1 review
5 of 5 stars Reviewed 1 week ago

The staff provides excellent service and the hotel is very clean. Has easy access from the highway and there are many restaurants nearby. If you are looking for a hotel on your travels I recommend this hotel.

Review collected in partnership with Hilton Garden Inn

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Michelle E, Guest Relations Manager at Hilton Garden Inn Erie, responded to this review

Thank you so much for your generous recent review! We appreciate your kind words much more than you know, and hope that you'll continue to come visit us so we can provide you with many more perfect stays! I have to give credit where credit is due to our wonderful team that we are so happy to be part of:... More

Top Contributor
405 reviews 405 reviews
162 hotel reviews
108 helpful votes 108 helpful votes
4 of 5 stars Reviewed 2 weeks ago

It is not located in the center of town where you can walk around and see sights, but at least there was a variety of food options. Some shopping (jt max, Marshall's, Home Depot, etc). Approx 20 minutes away from the airport. I was comfortable with the hotel and the room. It is good to know that hilton garden inn... More

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Michelle E, Guest Relations Manager at Hilton Garden Inn Erie, responded to this review

Thank you so much for your recent review! We appreciate your honest and informative review, and are very pleased to hear that you enjoyed your stay. You are absolutely right about our location, we are not located in the center of downtown; however, we are a short 5-10 minute drive away from the Millcreek Mall, located in the heart of... More

Niagara falls
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

Hilton is famous for quality and service, or at least the use to be. This hotel is was clean, staff friendly upon check in, but the check out the gentleman was completely unhelpful down to refusing issuing a receipt. The room was hot and stuffy, but the worse problem lay in that the curtains were sheers and the parking lot... More

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Michelle E, Guest Relations Manager at Hilton Garden Inn Erie, responded to this review

Thank you for your recent review of our property. We are sincerely very sorry that you were so disappointed with your stay for many factors, and I am also sorry to hear you were disappointed with the service you were provided. Regarding your checkout process, you had mentioned that the gentleman at the Front Desk had refused to print you... More

Top Contributor
100 reviews 100 reviews
21 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Loved the quiet. Great room. Clean. Staff friendly. Dunkin Donuts one block away, so that was my early morning spot. No wonder this place is #1. Felt very safe here. Wish I could have seen my car from our window. I even received a call from the front desk just checking to see if all was well. It was:)

Was this review helpful? Yes
Michelle E, Guest Relations Manager at Hilton Garden Inn Erie, responded to this review

Thank you so much for your review of our property. We are so happy to hear that you enjoyed yourselves so much, and even moreso, that you felt "safe." We take your comments to heart, and are so honored that we were able to provide you with that home-away-from-home atmosphere and the "perfect stay" we try so hard to provide!... More

Reynoldsville, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

The Hilton Garden Inn was an excellent place to stay with comfortable, clean rooms and friendly helpful people. They went out of their way to accommodate the special needs of those who ride and show motorcycles. They are located in an area with a lot of restaurants, retail stores and things to do; but have easy to and from traffic... More

Review collected in partnership with Hilton Garden Inn

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Michelle E, Guest Relations Manager at Hilton Garden Inn Erie, responded to this review

Thank you so much for your review of our property. It was an absolute pleasure for us to host your rally this year, and though we heard the unfortunate news about next year's rally not happening, we hope you'll choose to visit us again in 2016! More

Pittsburgh, Pennsylvania
1 review
5 of 5 stars Reviewed 3 weeks ago

We went for a 2 day trip to relax and check out the beaches at Presque Isle State Park. We also planned to go to the casino, so The Hilton Garden Inn was a good location, about a 15-20 minute drive from the entrance to the state park, and 5-10 minutes from the casino. It was easy to find the... More

Was this review helpful? Yes
Michelle E, Guest Relations Manager at Hilton Garden Inn Erie, responded to this review

Wow! Thank you so much for your recent review of our property. We are so pleased to hear you enjoyed yourselves so much, and we hope to see you again soon. By the way, aren't midnight snacks the best!? Our Safari actually also offers room service up until approximately 10 pm, just in case you wanted to snack from bed... More

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Additional Information about Hilton Garden Inn Erie

Address: 2225 Downs Dr, Erie, PA 16509
Phone Number:
Location: United States > Pennsylvania > Erie
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Erie 3*
Number of rooms: 104
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Also Known As:
Hilton Garden Inn Erie Hotel Erie

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