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TownePlace Suites by Marriott Erie

#12 of 35 Hotels in Erie
Certificate of Excellence
2.5 of 5
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2090 Interchange Road, Erie, PA 15454
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TownePlace Suites by Marriott Erie
Best prices for: 1 room 1 guest
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Ranked #12 of 35 Hotels in Erie
Certificate of Excellence
A recent review
5 of 5 stars reviewed 6 days ago
James M Pittsburgh, Pennsylvania, USA
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340 reviews from our community

Traveler rating
    155
    113
    40
    18
    14
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119
67
12
55
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (64)
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Pittsburgh, Pennsylvania, USA
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Friendly staff. Much nicer room design than the usual white walls. Full size refrigerator, which I always use to store goodies I'm taking home, and stove. Although the free breakfast is mostly carbs there are choices for us Atkins followers

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Mark D, General Manager at TownePlace Suites by Marriott Erie, responded to this review

Good Morning James, Thanks for the great review. We are happy to hear that you enjoyed your stay at out hotel. We look forward to your next visit to Erie. More 

erie pa, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

my wife and I only stay at this hotel also my family and out of town friends stay there also thank u our room was great pool was clean and my grand kids enjoyed the swim your staff was great from cleaning to front desk

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Mark D, General Manager at TownePlace Suites by Marriott Erie, responded to this review

We are happy to hear that you and your family enjoyed your stay at our hotel. We look forward to your next visit to Erie. More 

Evans City, Pennsylvania
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The staff at TownePlace Suites in Erie are fabulous! They really care about you. The rooms are spacious and very clean. The public areas are also very well maintained. The complimentary breakfast was worth getting out of the comfy bed! They are located conviently (about 10-15 minutes) from Presque Isle State Park. Many local eateries are near by.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Mark D, General Manager at TownePlace Suites by Marriott Erie, responded to this review

Good Afternoon, Thanks for the great review! We look forward to your next visit to Erie. More 

Salem, Ohio
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We had to find a hotel in a hurry and the staff at the hotel were so friendly and helpful that they eased our anxiety. Once we got to the hotel the staff was even more delightful. The hotel room was wonderful and had many great amenities. I fully recommend staying here.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Mark D, General Manager at TownePlace Suites by Marriott Erie, responded to this review

Good Morning, Thanks for the wonderful review. We are glad that you enjoyed your stay at our hotel and we look forward to your next visit. More 

Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Pricey!! Poor Quality Suite!! Old interior-- Needs updating-- carpet worn out, filthy old couch, badly worn avocado green plastic chair. Hot tub was scalding hot! Health issue. Elevator jerked around and sounded like it too was worn out. 2nd day we were left with 1 towel for 3 people. Breakfast was great and server was helpful and friendly.

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Mark D, Manager at TownePlace Suites by Marriott Erie, responded to this review

We appreciate your feedback for improvement. Please know that we take it very seriously and that we are working diligently on correcting each and every concern you have shared. I apologized that you and your husband did not experience an exceptional stay at our hotel. we would be honored to have you back if you are ever in the area... More 

Shrewsbury, Pennsylvania
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Front desk staff went out of their way to ensure our stay was pleasant. They were responsive to our requests and proactive in checking on our stay. Check in and Check out was as smooth as possible. Enjoyed the stay

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Tharaldson H, Guest Relations Manager at TownePlace Suites by Marriott Erie, responded to this review

dansS5345OJ, We appreciate you sharing your experience with other travelers. It is always rewarding to know that we have provided great service to our guests. It is our hope that if you travel to the area again, we will be your choice for hotel accommodations Best regards, Cindy Dulaney TownePlace Suites by Marriott Erie . More 

Not in Chicago
Contributor
11 reviews 11 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Let the pictures tell the story. Marriott apparently doesn't seem to care about the quality of its brand. A bit of a surprise to pick up the TV remote to find a dirty band aide stuck to the back up it. Dirty couch. Wouldn't want to lift the cushions off to see what's lingering in the sofa bed. Dirty frayed... More 

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Mark D, Manager at TownePlace Suites by Marriott Erie, responded to this review

I am sorry about the issues yu had at our hotel. I have discussed these issues with my housekeeping and maintenance team. We will get these issues corrected immediately. I hope that you will give us another chance the next time you are in Erie. More 

Lauderdale by the Sea, Florida
1 review
5 of 5 stars Reviewed 3 weeks ago

Excellent as usual. Sherry Melissa and mark always go out of there way. Room was wonderful. Very accommodating. Only thing that needs improving is the carpeting everywhere. A big thumbs up to all. See you in august. Mr.anderson

Review collected in partnership with this hotel

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Mark D, Front Office Manager at TownePlace Suites by Marriott Erie, responded to this review

Hello Mr. Anderson Thank you for staying with us at the Towneplace Suites. We appreciate you taking the time to write such kind words. As for the carpet we are looking forward to replacing it in Dec. sorry it will not be before your next visit with us. Thanks again, Melissa AGM More 

Center Valley, Pennsylvania, United States
Contributor
20 reviews 20 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here last weekend for a sports event. We were greeted by very friendly staff. They were also very accommodating with extra blankets and pillows. Room was comfortable and a good size. Things that I didn't like was the situation of the hotel. It was in the back of the mall parking lot behind two other hotels. Very confusing... More 

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Mark D, Front Office Manager at TownePlace Suites by Marriott Erie, responded to this review

Thank you for taking the time to share your thougths on our hotel. I'm glad you found the staff to be friendly and accommodating. We are currently reviewing our breakfast oppition so we do hope on your next stay we have updated the selection. Thank you again for your kind words. Melissa AGM More 

Atlanta, United States
2 reviews
1 of 5 stars Reviewed 3 weeks ago

Location does not seek customer satisfaction. After a maintenance concern was brought to their attention, response was invisible because it had not been completed. The maintenance issue kept me up for a second straight night. It is not worth the agony.

Was this review helpful? Yes
Mark D, General Manager at TownePlace Suites by Marriott Erie, responded to this review

Thank you for taking the time to complete the survey in regards to your recent stay at the TownePlace Suites Erie. As we pride ourselves on delivering a memorable hotel experience during your travels, we unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for issue with noise in your room. I have shared... More 

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