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Hampton Inn & Suites Ephrata

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380 East Main Street, Ephrata, PA 17522
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Hampton Inn & Suites Ephrata
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487 Reviews from our TripAdvisor Community

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Nemacolin, Pennsylvania
1 review
5 of 5 stars Reviewed 1 week ago

This was our second stay at the Hampton. Clean room, super comfortable bed with lots of pillows, free WI-fi, a nice hot breakfast with meat and top notch service from a staff with honest happy smiles. It's everything a Hotel should be.

Helpful?
Thank Rob A
Diana B, General Manager at Hampton Inn & Suites Ephrata, responded to this review

We love your simply put review. You hit all the nails on the head, and we especially love that you noticed our happy Team. We hope you'll come back again! More 

Ephrata, Pa., United States
1 review
5 of 5 stars Reviewed 1 week ago

The Staff & accommodations were fantastic! Even with a Nor' Easter (Blizzard) bearing down & dropping 30" of snow...they all went out of their way to try and take care of the Guests that were trapped due to a travel ban. All the restaurants were closed...and, the staff got creative and took good care of everyone!..totally awesome!!

Review collected in partnership with Hampton

Helpful?
Thank Jeffery Russel F
Diana B, General Manager at Hampton Inn & Suites Ephrata, responded to this review

Thanks for calling us awesome! The blizzard gave us a chance to come together as a Team and help our stranded travelers feel at home, and we are happy that it worked. Our emergency PB&J station hit the spot (who doesn't love PB&J?) and our auditor even brought in homemade chicken corn noodle soup. We love your "totally awesome" review... More 

Philadelphia, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I was stuck in Ephrata, PA because of a snow storm. I chose the Hampton Inn because it was close to my place of employment. I never expected such superb customer service. The allowed me to check in early after working a long night shift, they fed me a delicious breakfast, they fed us dinner because we were unable to... More 

Review collected in partnership with Hampton

Helpful?
1 Thank Somer B
Diana B, General Manager at Hampton Inn & Suites Ephrata, responded to this review

To be called the "best" anything is quite a compliment, and the fact that it's service related is music to our ears. We also got stuck in the snowstorm (30 inches!) We were prepared for our local restaurants to close and went shopping in advance so that our Guests would be fed. Our "snow angels", as we call them, get... More 

lexington, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

Staff always smiled and greeted me by Name. My assign room was always ready. Less than 30 minutes into my room, they call me to make sure everything was to my satisfaction. The hotel's location is ideal.

Review collected in partnership with Hampton

Helpful?
Thank Leslie B
Diana B, General Manager at Hampton Inn & Suites Ephrata, responded to this review

We love being a home away from home for our Guests, and even better, like the good old show "Cheers" where everybody knows your name :) We agree that our location is ideal (you can't get much more charming than on a hill overlooking Main Street USA) and we hope you will return the next time your travels bring you... More 

2 reviews
5 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel for a volleyball tournament. I have been to over 100 tournaments in the last 10 years so I consider myself an expert. The staff were absolutely fantastic- they went out of their way to make sure that parents and the players all had a great time. They threw an ice cream sundae party and one... More 

Review collected in partnership with Hampton

Helpful?
Thank 990marissah
Diana B, General Manager at Hampton Inn & Suites Ephrata, responded to this review

We love the volleyball tournament, it makes our hotel a very fun place to be! Coming from an "expert" your review is really appreciated. Thank you for your kind words. We have a lot of fun with the Teams and it is the biggest sports event of our whole year, so we love to do the little extras like Sundae... More 

1 review
4 of 5 stars Reviewed 5 weeks ago

The hotel was very clean and the staff were friendly. Our room was spacious, clean and comfortable. The pillows are probably the most comfortable of any place I have stayed. My 2 complaints would be the water pressure in the shower and the breakfast was mediocre.

Review collected in partnership with Hampton

Helpful?
Thank 432annettef
Diana B, General Manager at Hampton Inn & Suites Ephrata, responded to this review

Thanks for ringing in the New Year at our award-winning hotel! Cleanliness & friendliness are our top priorities, and I am glad we hit the mark. Did you know you can buy our awesome pillows online at shop hampton? True story! I am sorry to hear about the water pressure, it may have been affected by our sold out hotel... More 

Hudson River Valley, New York
Level Contributor
37 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed January 3, 2016

The Hampton Inn in Ephrata has an ideal location, right in town within walking distance to restaurants, shops and the local movie theater. The room was terrific, comfortable and with a good view. As with all Hampton Inns, the included breakfast was fine. We found the front desk staff to be very helpful and courteous. Overall, a great stay.

Helpful?
Thank upstateAnnie
Diana B, General Manager at Hampton Inn & Suites Ephrata, responded to this review

Your review pretty much sums us up and we love it. I am glad your stay was great, and that you appreciated our location and amenities. Our view is so awesome the local TV station put a camera on our roof. Check us out on WGAL next time you come to town :) More 

New York, United States
1 review
5 of 5 stars Reviewed January 2, 2016

Everything was great! Room was clean and comfortable. We were able to sleep comfortably and wake up refreshed. When we needed ice, it was available. We also loved the holiday decorations placed around the hotel lobby - we had a great time.

Review collected in partnership with Hampton

Helpful?
Thank Michelle S
Diana B, General Manager at Hampton Inn & Suites Ephrata, responded to this review

Those two words - clean & comfortable - are in our 100% Hampton Guarantee, and we love being called that. Like, we can't get enough :) so thank you for your kind words! Our Team loves to decorate for the holidays, and we have built up quite a collection of beautiful things over the past 10 years, and I am... More 

Millersburg, United States
1 review
5 of 5 stars Reviewed December 31, 2015

The view from our room on the 3rd floor was fantastic. It was so refreshing to look out over the town in the daylight, and see the church steeples sticking out! The bed was absolutely comfy, clean, and nothing more could be wished for. The room was very well supplied, and the little kitchenette was above any we've seen.

Review collected in partnership with Hampton

Helpful?
Thank Paul H
Diana B, General Manager at Hampton Inn & Suites Ephrata, responded to this review

We get so many compliments on the view, and your review gives a great snapshot of how charming our little town of Ephrata is! We are blessed to be on the hill so that our Guests can enjoy the great view. Thank you for the great review, we hope to see you again the next time you want relaxation with... More 

Brooklyn, New York
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed December 29, 2015 via mobile

We stay in Lancaster often, but our favorite "hotels" have become too pricey for a quick trip. This time, what we thought was an out of the way Hampton Inn was perfectly situated for us to jump to the Lancaster strip and to Hershey in the opposite direction. The price was right, staff was lovely, and they were able to... More 

Helpful?
Thank Stacy G
Diana B, General Manager at Hampton Inn & Suites Ephrata, responded to this review

Correct us if we are wrong, but we are pretty sure you just called us your favorite new hotel :) We are glad you found us! Many Guests use us as a convenient base between Lancaster & Hershey. We are also glad we were able to secure a room when one opened up for your family as we are full... More 

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