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Hampton Inn & Suites Ephrata

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380 East Main Street, Ephrata, PA 17522
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Hampton Inn & Suites Ephrata
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Hampton Inn & Suites Ephrata
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385 reviews from our community

Traveler rating
    307
    68
    6
    2
    2
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140
114
18
71
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
  • All months
    (385)
  • Mar-May only
    (94)
  • Jun-Aug only
    (117)
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    (100)
  • Dec-Feb only
    (74)
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Decatur, IN, United States
1 review
5 of 5 stars Reviewed yesterday NEW

Great weekend stay will recommend to anyone. A little on the pricey side but the included breakfast helped offset the cost. Staff was great! Helped us choose from the best local restaurants. Accommodations were great all around great view of Ephrata. Cozy and clean rooms.

Review collected in partnership with Hampton

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Richland, Pennsylvania
Senior Contributor
28 reviews 28 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed yesterday NEW

very nice hotel.very clean,friendly staff.the rooms were large & had every thing we wanted.there is plenty to do & see that are close to the hotel.it's in between lebanon & lancaster. so driving would be short & not far.

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Harrisonburg, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

We arrived at the hotel with very little time to change clothes and prepare for a family visitation (following a death). It was a welcome quick snack to have warm cookies and apples available in the hotel lobby; followed later by a meal at the next-door Applebee's. This was so convenient for our crazy schedule that day.

Review collected in partnership with Hampton

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East Islip, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

The Hampton Inn in Ephrata was a pleasant surprise. The hotel staff was extremely friendly and helpfu. The rooms were large and clean. The price of the room was very reasonable. I would definitely recommend this hotel.

Review collected in partnership with Hampton

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Chesterfield, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I did not know what to expect in Ephrata but it was nice to be able to see more than just the short drive with no scenery. The accommodations were very nice and the staff members were very helpful. Everything was very clean which is always a big deal when you are traveling. The work out facilities were basic but... More 

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Lewisville, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

Only one hotel in this area, therefore staff does not strive to deliver customer services. Very noisy hotel….Only good about this hotel is being downtown and we can take a walk to restaurants or just to relax.

Review collected in partnership with Hampton

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Diana B, General Manager at Hampton Inn & Suites Ephrata, responded to this review

I have to admit, I am surprised by your review. There are 94 hotels to choose from in Lancaster County, and we have been ranked #1 or #2 on TripAdvisor for the past several years. Even if we were the only one, we would still continue to provide the excellent service we have come to be known for, as you... More 

State College, Pennsylvania
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Not only is the view spectacular (overlooking downtown Ephrata) but the service is outstanding. Genuinely caring & friendly staff who made me feel welcome & at home. Front desk provided a recommendation for dinner which was amazing. First class service!

Was this review helpful? Yes 1
Diana B, General Manager at Hampton Inn & Suites Ephrata, responded to this review

We love the word "exceptional"! (and "outstanding" and "spectacular" and "first class"...) :) Thank you for your short & sweet review. Our Team loves to "wow" our Guests and I am glad you took notice. I would love to know which of our awesome local restaurants you enjoyed for dinner! We have a "Dining Guide" which lists all of the... More 

Louisville, Kentucky
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

Although the hotel and accommodations were lovely, while checking in the staff member at the front desk proceeded to read off every member of the HHonors Program with my last name in order to find mine. I was stunned and appalled at this direct privacy violation of Hampton Inn's guests as I am sure my family will be, also. To... More 

Review collected in partnership with Hampton

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Diana B, General Manager at Hampton Inn & Suites Ephrata, responded to this review

I want to first thank you for calling our hotel and accommodations lovely. We are proud of our high ranking on TripAdvisor, and in the Top 2% of the Hampton Brand. Guest security and privacy are not something we take lightly. In attempting to locate your Hilton HHonors profile, the front desk representative (who has been with the Hampton Brand... More 

Millsboro
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Another great stay at this Hampton! We always stay at this facility when in the area, probably 4-6 times per year. The hotel itself is always clean, the rooms are always clean and ready and the breakfast is perfect to get started in the morning. It appears they have had a change in staff, there are new faces, but all... More 

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Diana B, General Manager at Hampton Inn & Suites Ephrata, responded to this review

We love being someone's "favorite"! Thanks so much for your kind words, they mean a lot coming from a repeat guest. We have had some new members join our Team but being friendly is a job requirement :) so I am glad you experienced the same great service as before. We will see you again on your next visit! More 

hagerstown, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

This is a great place to stay - Centrally located and convenient location, friendly staff. we stay at this hotel every time we are in the area It is a clean and comfortable hotel Our room was nice, clean and had everything we needed -- refrigerator, microwave, hair dryer, nice towels and linens. The bed was very comfortable

Review collected in partnership with Hampton

Was this review helpful? Yes 1
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