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Quality Inn

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185 South Third Street, Easton, PA 18042 (Formerly Easton Inn)
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129 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
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  • English first
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English first
  • All months
    (129)
  • Mar-May only
    (28)
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    (53)
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Pottsville, Pennsylvania
Level Contributor
63 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Overall this place was pretty clean. It is in a sketchy area with some construction going on around it, but what stuck out most to me is how rude the front desk worker was. He was okay with our group, but I saw how he spoke to some other people and I couldn't believe it. Was not helpful at all... More 

Was this review helpful? Yes
qulity1, Guest Relations Manager at Quality Inn, responded to this review

Thank you for taking the time to write this review. We truly appreciate your candid remarks regarding our staff. We take these comments very seriously and will be addressing this in house to ensure this does not persist. Thank you for your business and we hope to see you again in the future. More 

Boardman, Ohio
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
1 of 5 stars Reviewed 3 weeks ago

It has been YEARS since I've stayed a a below "sub-par" hotel and I'd truly forgotten what it was like.....till this location. Mold on the walls, covered by paint; HUGE amounts of mildew encompassing the bathroom and tub areas, a ironing board that not only would not collapse BUT was so filthy I had to iron my clothes on the... More 

Was this review helpful? Yes 1
qulity1, Guest Relations Manager at Quality Inn, responded to this review

I deeply regret to learn that you found our hotel to be so substandard as to be termed a "dump." Please accept our sincerest apologies for the housekeeping and maintenance issues that you encountered during your stay in our hotel. Know that your voice is important to us and that we are working hard to address these issues and improve... More 

Travelers are raving about these Easton hotels

New York City, New York
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Okay, this is a fraction of the cost of everything else in Easton -- a 5 minute walk from the best attractions, cute pubs and restaurants, and funky shops and antiquey -- so well worth it. Yes, furnishings, designs, colors are outdated, but management is excellent and helpful. It seems to be a family run business and they really are... More 

Was this review helpful? Yes
qulity1, Guest Relations Manager at Quality Inn, responded to this review

Thank you so much for your thorough and insightful review! It is wonderful to hear of the great impression we made with our location, amenities, hospitality, and services. Your comments on how we can further improve upon the guest experience are also very helpful to us. We're glad you had a great time with us and we look forward to... More 

Cherryville, North Carolina
Level Contributor
39 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed May 6, 2015

This hotel wasn't exactly right off the highway, but we didn't see any other hotels on the way to it, either. It is right on the edge of downtown, and in the pathway for local city residents walking to various convenience stores and fast food restaurants. They cut right through the parking lot of the hotel and pass right in... More 

Was this review helpful? Yes
qulity1, Guest Relations Manager at Quality Inn, responded to this review

Thank you for taking the time to share your feedback and to acknowledge the efforts of our hardworking staff to be as nice and helpful as possible. I am glad that you enjoyed the convenient location of our hotel to various stores and fast food restaurants! It is so rewarding to hear that we were able to provide a clean... More 

Nantucket
Level Contributor
3 reviews
2 of 5 stars Reviewed April 12, 2015

This hotel is not in a desireable neighborhood & traveling east on Route 78 it is not really on & off the highway. The room was dated at best & the bathroom tiny. You get what you pay for & this was a big mistake!!!!

Was this review helpful? Yes
qulity1, Guest Relations Manager at Quality Inn, responded to this review

I am terribly sorry to hear of your disappointment with our hotel. It is our goal to impress you and exceed your expectations with every visit, and it is disheartening to learn that we did not fulfill this ambition during your recent visit. I do thank you for bringing these matters to our attention and I assure you that we... More 

ElPaso
Level Contributor
47 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed April 5, 2015

The guys at the frond desk in the evening are very friendly (the lady in the morning, not so much). Breakfast was pretty good (sausage, eggs, waffles, breads, juice...) the room was clean, the tv new. The only negatives I have are the curved shower curtain rod is improperly installed causing you to lose shower room instead of gain it,... More 

Was this review helpful? Yes
qulity1, Guest Relations Manager at Quality Inn, responded to this review

I regret to hear that you weren't thoroughly impressed with our accommodations and services, though it is good to hear that you found the majority of your experience to be satisfactory. I do apologize for the discomfort you experienced with the bed but I'm glad we were able to meet your expectations of cleanliness and service. We will address the... More 

Etters, Pennsylvania
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed February 20, 2015

We were in town for a volleyball tournament -unfortunately all hotels sold-out instantly due to multiple teams (26+ teams and multiple age groups) so, we were left a last resort. Thankfully, we didn't spend much time there throughout the weekend stay. Semi-clean room -thankfully the bathroom floor, shower, & toliet were all clean. The hotel is very outdated and needs... More 

Was this review helpful? Yes
qulity1, Manager at Quality Inn, responded to this review

Thank you for sharing your experience with us. I do hear your suggestions for improvement and I apologize if you did not feel that ourhousekeeping met your own standards of cleanliness, though our own standards are very high and include checking up to ensure that rooms are as clean as can be. We hope to see you again soon, and... More 

A TripAdvisor Member
1 of 5 stars Reviewed January 20, 2015

We've stayed in some less than good hotels, but this was less than bad. A real dump. While there, towel rack fell off wall, toilet paper holder and plug in in bathroom needed support before using due to their lack of stability. Plug in at bedside had poor connection needing frequent adjustment to work. Mold around tile in bathroom. On... More 

Was this review helpful? Yes
qulity1, Manager at Quality Inn, responded to this review

We deeply regret to learn that you found our hotel to be so substandard as to be termed a dump. We hope that you accept our sincerest apologies for the issues with our amenities and cleanliness. We assure you that our housekeeping and maintenance standards are very high, and this is something we'll bring up to our staff to ensure... More 

Somerset, New Jersey
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed December 15, 2014

Keep in mind, this hotel was $70 a night. This is cheap. So don't expect a 4 star breakfast or brand new everything - keep your expectations in line with the price. However, differing from some of the experiences with the staff, our interactions with the desk staff were perfectly fine. Our room was dated but clean. The shower was... More 

Was this review helpful? Yes 1
qulity1, Manager at Quality Inn, responded to this review

We appreciate you giving your feedback about your recent experience in our hotel. We appreciate that you have taken the time to let us know how you perceived our accommodations. It means a lot to hear from guests who are satisfied with all of our services and amenities. We want you to know that your feedback and description of your... More 

Birmingham, Alabama
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed December 4, 2014

I know this is a long one, but it might save someone a terrible experience... The Manager is so rude he made my mother cry... My mother had a high school reunion in Easton so I bought her a hotel room close to the venue. This hotel was the closest. I bought the hotel room 5 months in advance. I... More 

Was this review helpful? Yes 5
qulity1, Manager at Quality Inn, responded to this review

We are saddened to hear about your recent experience at our hotel. Please do accept our sincerest apologies for failing to meet your expectations from our hotel and all the trouble, inconveniences, aggravation and negative experience this has caused you and your mom during her stay with us. Customer satisfaction is and will always be our top priority and we... More 

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