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Shawnee Village Resort

2.5 of 5 5242-5255 Buttermilk Falls Rd, East Stroudsburg, PA 18301 (Formerly Fairfield Poconos at Shawnee Village)
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Shawnee Village Resort
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Shawnee Village Resort
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230 reviews from our community

Traveler rating
    37
    59
    36
    40
    58
See reviews for
122
54
3
3
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (58)
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Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed yesterday NEW

Stayed once before in a dated villa and it was pretty bad. Was kind of on fence when a friend wanted to come back. He said they will book a newer one. Glad he did. It was very nice and updated. It was awesome that we get a 30% discount to ski. Sad that we couldn't get that discount when... More 

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liverpool, PA USA
Contributor
19 reviews 19 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Quite pleased with stay! The courtesy, helpfulness, and attentiveness of the staff was noteworthy. Lodging at Ridge Top #65 was clean, comfortable, spacious. Both showers were roomy, and the whirlpool tub was a nice extra after chilly outings. Convenient was a toilet/sink by the front door. The living room sofa bed allowed the 2 teenagers to stay up late playing... More 

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CIndy A, Manager at Shawnee Village Resort, responded to this review

Dear Montagnard, We couldn't be more delighted that you and your family were pleased with your accommodations and the service of our staff. We pride ourselves in providing the upmost attentive service to our guests, going above and beyond to ensure total satisfaction. I will most certainly share your kind remarks about the cleanliness of your villa with our hardworking... More 

Westchester County, New York
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Let me start off by saying my family has been coming here,I want to say since 2000 or 2001 i was a kid then. We even became time share owners way before Wyndham took it over.. I personally hasn't been to the resort in a few years because I was away with the Army. My mom had invited my fiance,... More 

Was this review helpful? Yes 1
Kalina K, Manager at Shawnee Village Resort, responded to this review

Dear Aaron S. Thank you for your feedback regarding your recent stay with us. We sincerely appreciate all feedback as we look for ways to continuously enhance our overall experience. We pride ourselves on the quality and service we provide to our guests. However it is apparent that we did not deliver that great experience for you. Please accept my... More 

New Jersey
1 review
4 of 5 stars Reviewed 4 weeks ago

We must say, we had our reservations after reading many of the mixed reviews about this facility. We stayed for one week in one of the Ridge Top units, and while the unit was dated, and the stand up shower was a challenge, (don't drop the soap, because you would have to get out to pick it up) it was... More 

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CIndy A, Manager at Shawnee Village Resort, responded to this review

ErikaandGreg, So pleased that you had a good visit with us! We do make our best effort to maintain our units in a clean and well maintained fashion. As you stated, our location is quite convenient to skiing and other area attractions. I do hope that you will visit with us in the future and be able to book a... More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

This is my fourth year spending this week at the resort. My mother bought a timeshare, sight unseen, at a "reasonable price" for an annual family getaway for the holidays. Each year I return, I am horrified that the unit has not been updated and has actually gotten worse! The furniture is so old and uncomfortable, its like sitting on... More 

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CIndy A, Manager at Shawnee Village Resort, responded to this review

Dear KevinB, Please accept our apologies that we did not meet your expectations. We work closely with the Board of Directors of the six separate Homeowners Associations that make up Shawnee Village and I can assure you that many changes and upgrades are on the horizon. I would suggest that your mother check out the website shawneeowners.com as it keeps... More 

Willingboro, New Jersey
Contributor
13 reviews 13 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 19, 2014

Spend about 6 days there and if you did not have an AT&T cell account or your own hotspot you would have to pay for your wifi. Place was nice but if you have a big family I would suggest that you look elsewhere because they don't have 3 bedroom or higher.

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Desiree T, Manager at Shawnee Village Resort, responded to this review

Dear Sweetpea718, I sorry to hear that your internet needs were not met. We are currently working to improve this feature, so that the ehanced service will meet the needs and exceptiations of our guests and owners. We apologize for any inconvenience this may cause. We certainly hope that you choose to visit us again. While our facility does not... More 

Philadelphia, Pennsylvania
Senior Contributor
39 reviews 39 reviews
12 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed December 11, 2014

Stayed in Crestview and really enjoyed how clean the unit was! The unit was big and had all appliances in clean, open kitchen. Nice sized dinning room table and comfortable couch. Our unit had 2 bedrooms; 1 with 2 queen beds and 1 with a king bed. The sofa also pulled out into a couch, but not very comfortable. As... More 

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Desiree T, Manager at Shawnee Village Resort, responded to this review

Thank you Sunkizz22 for your feedback in regards to your recent stay with us at Crestview Shawnee. We greatly value the feedback of our guests/owners as we utilize the feedback as part of our continuous improvement planning. I am happy that you enjoyed the accommodations and the size of the unit. I extend sincerest apologies about the shower head and... More 

Harleysville, Pennsylvania
Senior Contributor
26 reviews 26 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed November 28, 2014 via mobile

Loved our stay with 2 toddlers 2 years old and infant. Crestview is newest villas in shawnee resort. Unit was clean and comfortable, except for shower head that was not replaced in one shower and caused my sister to slip. Kids loved indoor gym, playground, karaoke at welcome party, ice cream social and indoor heated pool. Although pool was slippery,... More 

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Desiree T, Manager at Shawnee Village Resort, responded to this review

Dear Boobookittykitty, Thank you so much for your feedback on your recent stay. We will ensure to share with the staff. I am so sorry you experienced difficulties with the shower head and our maintenance team has promptly looked into the issue. The activities team continues to enhance the various activities and events on-site and will certainly take your feedback... More 

1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed November 21, 2014

I have an upcoming Thanksgiving holiday stay at Shawnee Village Resort, my family and I will be staying next week and celebrating our Thanksgiving here. I am very concerned due to the reviews I have been reading about this property. 5 times I have contacted the resort to make a request that I receive a renovated unit, I was meet... More 

Was this review helpful? Yes 2
Sandy T, Front Office Manager at Shawnee Village Resort, responded to this review

Hello, My apologies for the lack of response and follow up on our end here at Shawnee Village. We strive to go above and beyond for every guest we encounter. Please contact me directly so that I can review your reservation and request. I am happy to hear that you and your family have choosen our resort as your Holiday... More 

Ho Chi Minh City, Vietnam
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 15, 2014

Even i traveled a lot and has been stayed in many hotels and resorts but not one of them make a deep impression like this resort! It is really a good place to relax and stay away the crazy environment like in the city. I stay at the house called Valley view and it was great. Fore sure you cannot... More 

Was this review helpful? Yes
CIndy A, Manager at Shawnee Village Resort, responded to this review

ryanmattieu, Thanks for the WOW! I am so pleased that you appreciated the quietness and tranquilty of our area. The view from the Valley View units, especially in the fall and winter, is astounding. Thanks for the kind words regarding our housekeeping staff, I will be sure to share your comments with them. Do come back for another visit soon!... More 

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Additional Information about Shawnee Village Resort

Address: 5242-5255 Buttermilk Falls Rd, East Stroudsburg, PA 18301 (Formerly Fairfield Poconos at Shawnee Village)
Phone Number:
Location: United States > Pennsylvania > Pocono Mountains Region > East Stroudsburg
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Shawnee Village Resort 2.5*
Number of rooms: 14
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Also Known As:
Shawnee Village Hotel East Stroudsburg

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