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All 9 East Stroudsburg hotels

Staybridge Suites East Stroudsburg - Poconos

3.0 of 5 Hotel   |   561 Independence Road (SR 447), East Stroudsburg, PA 18301
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A recent review
4 of 5 stars reviewed 3 weeks ago
JackieGrant Fort Washington, Maryland
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128 people have reviewed this hotel

Traveler rating
    47
    36
    15
    12
    18
See reviews for
53
38
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9
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • Any
English first
Fort Washington, Maryland
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

I think the hotel was very nice and clean. I Had a two bedroom suite. It was spacious. The kitchen was small but served the purpose for the weekend. The pool on the other hand was small and dirty. They had a continental breakfast which is the same as most hotels( the egg patties, cereal, waffle station, potatoes, fruit and... More

Was this review helpful? Yes 1
Annapolis, Maryland
Top Contributor
83 reviews 83 reviews
9 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My wife and I stayed here last weekend for a quick “up-and-back” visit to the Poconos area, and had an excellent guest experience here. The rooms and common areas were very clean, the staff helpful and friendly. The Staybridge Suites rank up there with other extended-stay type of accommodations, chock full of amenities for the longer-term traveler, and they have... More

Was this review helpful? Yes 2
Philadelphia, Pennsylvania
1 review
4 of 5 stars Reviewed 4 weeks ago

My husband booked this trip for a weekend getaway with my 3 kids for my 40th birthday. Due to all of our kids activities being rescheduled with all the snow cancellations, we needed to switch our weekend. When I called the hotel, the directed me to the customer service at the corporate office. They said I had to speak to... More

Was this review helpful? Yes
New York, NY
Senior Contributor
24 reviews 24 reviews
14 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 5 weeks ago

We decided to visit the area and stayed 1 night at the Staybridge Suites East Stroudsburg. We got a good rate on Priceline. I arrived to the hotel at approximately 1:30 PM and we were able to check into our room. The appearance of the lobby and the lounge area looked clean and the fireplace in the middle of the... More

Was this review helpful? Yes 2
Boston, Massachusetts
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed March 3, 2014

My sheets were dirty. Not chnaged from previous guest. You can see white stain marks all over the comforter and it was hardend. It was disgusting! They said we have no extra blankets most we can do is wash it for you and you would have to wait!!! How do you not have extra blankets!! They were so understaffed it... More

Was this review helpful? Yes 3
IHGCare, Guest Relations Manager at Staybridge Suites East Stroudsburg - Poconos, responded to this review

Dear cececramer, Thank you for bringing this to our attention. I’m very sorry to hear about your experience on your recent stay. We would like to address your experience further, and have sent you an email with additional details. Thank you again for your comments and for staying with us. Sincerely, Connie D Case Manager IHGCare More

Manalapan, New Jersey
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed March 2, 2014

Family of 4, including small children. here for ski weekend. This was our third stay here and second one this season. Purchased advanced booking with no cancellation option for guaranteed room and best rate. Checked in and entered the room to find out that it was a studio, even though I booked for one bedroom suite. Went back down to... More

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Staybridge Suites East Stroudsburg - Poconos, responded to this review

Dear Zepuni, Thank you for taking the time to provide feedback on your stay. It is unfortunate the behavior of other guests prevented you from fully enjoying your time at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. Thank you again for your comments, we look forward to serving you... More

New York City, New York
1 review
1 of 5 stars Reviewed February 21, 2014

My family and I stayed here during the very busy Presidents week THE STAFF COULD NOT HAVE BEEN ANY LESS ACCOMMODATING. I went to see if they had any blankets, not only would they not bring to my room, they made me come down stairs where the gave me a dirty bed spread. They said it was stained not dirty... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Staybridge Suites East Stroudsburg - Poconos, responded to this review

Dear aeglacab, Thank you for your review regarding your recent stay at our hotel. It is regrettable you were not satisfied with the service you received. We would like to address this with you further. We have sent you a private message to obtain more information about your stay. We look forward to hearing from you and being of further... More

Hopatcong, New Jersey
Top Contributor
97 reviews 97 reviews
29 hotel reviews
32 helpful votes 32 helpful votes
2 of 5 stars Reviewed February 21, 2014

We stayed here for three nights to go skiing nearby. With two young boys, we expected the indoor pool to be a big plus. The pool was 62 degrees and much too cold to swim in. The boys tried, but were chilled to the bone quickly and had to be rushed into a hot bath! One of our rooms had... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Staybridge Suites East Stroudsburg - Poconos, responded to this review

Dear Caren_H, Thank you for taking the time to provide feedback on your stay. It is unfortunate the service you received prevented you from fully enjoying your time at the hotel. We take all of the reviews we receive very seriously as they allow us to identify areas that may benefit from additional attention. We would like to obtain some... More

Sh
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed February 18, 2014 via mobile

Would stay away..son woke up with bug bites in feb. Pool, ice cold and bathroom by pool splattered with human feeces. Staff unwilling to help or smile. Asking for soap was to much for them.. Smells and feels dirty.

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Staybridge Suites East Stroudsburg - Poconos, responded to this review

Dear Valued Guest, Thank you for bringing this to our attention. I’m very sorry to hear about your experience on your recent stay. We would like to follow up with you. We have sent you a private message in effort to obtain more information. I look forward to hearing back from you very soon. Sincerely, Connie D Case Manager IHGCare More

New York City, New York
Senior Contributor
27 reviews 27 reviews
16 hotel reviews
208 helpful votes 208 helpful votes
4 of 5 stars Reviewed February 14, 2014

We often stay in this area and were looking for accommodations that were close to the PA/NJ border with a kitchenette at a reasonable price and The Staybridge Suites definitely delivered. The suite consisted of a kitchenette, living area with sofa, desk, dresser, king bed and a large bathroom with a vanity area. The cabinets were stocked with many condiments,... More

Was this review helpful? Yes 6

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Additional Information about Staybridge Suites East Stroudsburg - Poconos

Address: 561 Independence Road (SR 447), East Stroudsburg, PA 18301
Phone Number:
Location: United States > Pennsylvania > Pocono Mountains Region > East Stroudsburg
Hotel Style:
Ranked #4 of 9 hotels in East Stroudsburg
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Staybridge Suites East Stroudsburg - Poconos 3*
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