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BEST WESTERN PLUS Scranton East Hotel & Convention Center

3.0 of 5 200 Tigue Street, Dunmore, PA 18512-2652 (Formerly Scranton East Hotel & Convention Center)
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BEST WESTERN PLUS Scranton East Hotel & Convention Center
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BEST WESTERN PLUS Scranton East Hotel & Convention Center
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306 reviews from our community

Traveler rating
    109
    80
    49
    37
    31
See reviews for
124
75
21
36
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (61)
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  • Italian first
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    (74)
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There are newer reviews for BEST WESTERN PLUS Scranton East Hotel & Convention Center
See the most recent reviews
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed July 25, 2014

hotel was alittle off the beaten path but when arriving was very pleased with the ambience of the hotel. one of the biggest hot tubs I've ever seen. Breakfast was very good. Bacon was awesome. The waffles were fun to make. The bar was a blast. I think they had either a dance club or swingers club. older crowd but... More

Review collected in partnership with Best Western

Was this review helpful? Yes
BestWesternScranton, Manager at BEST WESTERN PLUS Scranton East Hotel & Convention Center, responded to this review

Dear guest, I thank-you for posting your review about your stay at our hotel. I'm pleased to read you enjoyed your Pocono trip. I see you enjoyed our wonderful complimentary hot breakfast buffet. I enjoy the bacon too! I look forward to having you as our guest should you plan another Pocono Trip. Please feel free to contact me if... More

pa
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed July 24, 2014

Great experience... clean, friendly staff, excellent pillows, nice pool, jacuzzi room was well worth it. The place rocks!! Great Breakfast. need i say more? The layout of the hotel is just like a convention center. I was more interested in my own room - not the layout of the place. I would definitely stay here again!

Was this review helpful? Yes
BestWesternScranton, Manager at BEST WESTERN PLUS Scranton East Hotel & Convention Center, responded to this review

Dear Guest, I thank-you for taking your time to post your wonderful review about your stay at our hotel. I'm pleased your stay was one of the best. I look forward to having you as our guest again, in the very near future. Sincerely, Rhonda C Hotel Manager More

1 review
5 of 5 stars Reviewed July 24, 2014

I enjoyed our stay , it was relaxing and the people were very friendly when we walked in. They were very helpful pointing out what to see near by and where to go for fun. Our suite was very clean and the beds were so comforable. I would recomend this hotel to a friend.

Review collected in partnership with Best Western

Was this review helpful? Yes
BestWesternScranton, Manager at BEST WESTERN PLUS Scranton East Hotel & Convention Center, responded to this review

Dear guest, I thank-you for posting your excellent review about your excellent stay. I'm pleased and I thank-you for your future recommendations in advance. I look forward to having you as our guests again in the very near future. Sincerely, Rhonda C Hotel Manager More

Boyertown, United States
1 review
3 of 5 stars Reviewed July 22, 2014

The hotel itself was nice. The restaurant sucked because it took 2hrs to get food. There was only one cook in the back. The people I was with weren't the only unhappy ones about that. The rooms were clean. The beds were comfy. The breakfast was good. Some TVs were difficult to use. The weight room sucks, only the treadmill... More

Review collected in partnership with Best Western

Was this review helpful? Yes
BestWesternScranton, Manager at BEST WESTERN PLUS Scranton East Hotel & Convention Center, responded to this review

Dear Guest, I thank-you for taking your time to post your review. I thank-you for the compliments on what was good and acceptable with your stay and I apologize for your stated dissatisfactions with the restaurant and the weight room. I wished I had the opportunity to have spoken with you during your stay and at least upon your check... More

west chester, United States
1 review
4 of 5 stars Reviewed July 21, 2014

Room was clean, bed & pillows very comfortable. Location conveniently just off exit of highway, but without highway noise. Breakfast buffet choices were a little better than a Comfort Inn or Holiday Inn Express. Check in and out was quick. I don't like the layout of hotel rooms facing a central atrium, but surprisingly, despite being a sold out night,... More

Review collected in partnership with Best Western

Was this review helpful? Yes
BestWesternScranton, Manager at BEST WESTERN PLUS Scranton East Hotel & Convention Center, responded to this review

Dear Guest, I thank-you for your review. I'm pleased to hear you enjoyed a superb complimentary hot breakfast buffet. Our set-up and design of our hotel is unique and it does have a quiet section and a very busy section in the lay-out of the hotel. We try to keep the noise down from our full service lounge with live... More

1 review
3 of 5 stars Reviewed July 20, 2014

Dated decore, but clean and of quality, reasonable for price paid, restaurant over done and costly for the quality presented, internet, room fixtures, AC all in excellent working order. They want the review to be longer, so I guess I'll complain about people who ask for an opinion and upon receiving it do not accept it.

Review collected in partnership with Best Western

Was this review helpful? Yes
BestWesternScranton, Manager at BEST WESTERN PLUS Scranton East Hotel & Convention Center, responded to this review

Dear Guest, I thank-you for taking the time to post your review. We are a older property and as you stated we are a well kept clean property. All amenities and all in good working condition. I thank-you for your compliments on your stay at our hotel. I look forward to having you as our guest in the near future.... More

1 review
4 of 5 stars Reviewed July 17, 2014

rooms good, service desk excellent, had billing problem and they resolved quickly. Will no problems to me. Great location , on and off 380/84. Breakfast, was good, and had great variety,. would stay again, if up this way

Review collected in partnership with Best Western

Was this review helpful? Yes
BestWesternScranton, Manager at BEST WESTERN PLUS Scranton East Hotel & Convention Center, responded to this review

Dear Guest, I thank-you for your review about your stay with our hotel. I'm pleased to read you enjoyed your stay and were able to enjoy our wonderful hot breakfast complimentary buffet. I look forward to having you as our guest in the very near future. Sincerely, Rhonda C Hotel Manager More

Yorktown, Virginia
Senior Contributor
44 reviews 44 reviews
12 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed July 15, 2014

Our family of four travelled up to Canada from Virginia and spent our first night here. Room is clean and comfortable. Food in restaurant was good. Front desk person (Amy) is a nice and helpful person. It is a quiet and peaceful hotel. So on our way back after sleeping for a week on hard mattresses we were blissfully happy... More

Was this review helpful? Yes
BestWesternScranton, Manager at BEST WESTERN PLUS Scranton East Hotel & Convention Center, responded to this review

Dear Guest, I thank-you for taking your valuable time to post your honest opinion on trip advisor. I thank-you for being one of our valuable guests and for your repeated business. Sometimes we will have some posting that are untruthful and that is the cost of doing business with a disgruntled guest. We look forward to having you as our... More

Asheville, North Carolina
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed July 15, 2014

We had some issues with our 3rd party reservations and was given a smoking room by mistake. This is not the hotels fault and the staff was very helpful and considerate. The rooms were clean with a frig and microwave. My only issue was that being a convention center between the wedding reception and Saturday entertainment it was very loud... More

Was this review helpful? Yes
BestWesternScranton, Manager at BEST WESTERN PLUS Scranton East Hotel & Convention Center, responded to this review

Dear Guest, I thank-you for taking the time to post your review. I thank-you for staying with us. I know it does get very busy on the weekends being we are a full service hotel and convention center. I apologize for the live entertainment and the wedding music. I hope we have the opportunity to have you as our guest... More

mt holly nj, United States
1 review
3 of 5 stars Reviewed July 14, 2014

This was the closest decent hotel to the place where I had to be that weekend. Clean and comfortable rooms. Restaurant has limited menu. Lounge was dark and uncomfortable with very amateur, annoying entertainment. Interior 3-story atrium included the pool, which made the upper floor hot and humid, but the room's air conditioner worked fine. Very little to do in... More

Review collected in partnership with Best Western

Was this review helpful? Yes
BestWesternScranton, Manager at BEST WESTERN PLUS Scranton East Hotel & Convention Center, responded to this review

Dear Guest, I thank-you for taking your time to place your review. I'm glad to read we were of a decent hotel. I wished I had the opportunity to speak with you to have had the opportunity to make your stay a wonderful one. Please feel free to contact me if I can further discuss how I could have made... More

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Additional Information about BEST WESTERN PLUS Scranton East Hotel & Convention Center

Address: 200 Tigue Street, Dunmore, PA 18512-2652 (Formerly Scranton East Hotel & Convention Center)
Phone Number:
Location: United States > Pennsylvania > Dunmore
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN PLUS Scranton East Hotel & Convention Center 3*
Number of rooms: 139
Reservation Options:
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Also Known As:
Best Western Plus Scranton East Hotel And Convention Center
Best Western Plus Scranton East Hotel Dunmore
Holiday Inn Scranton East
Holiday Inn Dunmore
Dunmore Holiday Inn

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