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Holiday Inn Express Hotel & Suites Drums-Hazelton

#1 of 3 Hotels in Drums
Certificate of Excellence
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1-15 Corporate Drive, Drums, PA 18222
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Holiday Inn Express Hotel & Suites Drums-Hazelton
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97 Reviews from our TripAdvisor Community

Traveler rating
    51
    36
    8
    2
    0
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32
28
6
21
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
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  • Any
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  • All months
    (97)
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    (27)
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    (37)
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    (20)
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    (13)
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Springfield, Illinois
Senior Contributor
39 reviews 39 reviews
19 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

Hotel in excellent condition, Very clean room and common areas. Staff was very pleasant and helpful. Only drawback - no local restaurants - nearest is approximately 1-2 miles away. no other businesses nearby - it was good for an overnite stay - but is somewhat secluded in it's location. One issue - PC in the 'Business Center' was not user... More 

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Wayne, New Jersey
Contributor
12 reviews 12 reviews
3 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We have stayed here many times and have never been dissapointed. Feel safe and secure in quiet, clean, restful rooms. Very friendly staff. Breakfast is good. This location is close to route 80 but far enough away. It is located in a corporate complex, but it is off to the side by it'self. A pool is planned for the future.

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Cottonwood, Minnesota, United States
Contributor
14 reviews 14 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I was traveling through the area, and needed a place to stay about 2 1/2 hours from New York City. This hotel was easy to get to off of the interstate, the staff was friendly, and the room was clean and comfortable. Unfortunately, I didn't spend as much time there as I would have liked...late to check in and early... More 

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Sewell, New Jersey
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 weeks ago

I often look for Holiday Inn Express properties along the way because they do not disappoint! I have been too often surprised in a bad way at other chains or individual hotels. This is a brand you will feel is consistently clean and comfortable and laid-out the same from one location to the next. I especially appreciate the clean, fitted... More 

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Hamilton, NJ
Top Contributor
138 reviews 138 reviews
39 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed March 17, 2015

Very nice, clean hotel. Plenty of parking. Clean lobby and friendly staff. Had a king suite and room was clean and pretty big. Breakfast was good too. Surprised to see quite a selection of hot and cold food. Would definitely stay again if visiting the area.

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pa
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed December 14, 2014

I've stayed here several times. The staff is great! Especially Jack at the front desk! 2 thumbs up for the breakfast buffet. The rooms are nice but don't expect a comfy bed. The good news is that they have great pillows. I will definitely be staying here in the future!

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Summerfield, Florida
Top Contributor
138 reviews 138 reviews
19 hotel reviews
75 helpful votes 75 helpful votes
4 of 5 stars Reviewed October 21, 2014

We found this hotel to be an above average hotel in this chain. We were warmly greeted by some very friendly folks at the front desk. Felt at home right away. Our room was large, comfortably appointed and clean. The bed was comfortable and we got an excellent night's sleep. This is a rural hotel and the quiet was welcome.... More 

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Top Contributor
130 reviews 130 reviews
27 hotel reviews
93 helpful votes 93 helpful votes
4 of 5 stars Reviewed September 2, 2014 via mobile

Jack, the evening clerk, was most accommodating. Morning breakfast very good. Housekeeping staff attended to our needs. Nice location. Close to highway. Beds and linens quite nice. Rooms were a nice size. Restaurants nearby and many deliver. Would definitely stay again.

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Yardley, Pennsylvania
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed August 22, 2014

The best thing about this hotel is that it only 1 year old. So everything is pretty nice and clean. The breakfast was good because there were some healthy options like skim milk, fresh fruit, plain oatmeal, walnuts to add to the oatmeal as well as more popular options. My biggest complaint is that it is cheaply constructed. I couldn't... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Drums-Hazelton, responded to this review

Dear TravelHomemaker, Thank you for taking the time to express your thoughts and concerns. I am glad that the breakfast served suited your expectations and you found the overall ambiance to be good and clean. I regret however if the room condition was not completely up to par. We take all reviews negative or positive very seriously and your comments... More 

Wilkes-Barre, Pennsylvania
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed August 17, 2014

Before I explain the negative side to this hotel, I would like to say that the free breakfast was amazing, the staff was decently friendly, and the room was spotless! The only thing that I absolutely hated about the hotel is that there is no privacy. My fiance and I heard the man in the room next to ours snoring... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Drums-Hazelton, responded to this review

Dear Nicole S, Thank you so much for the feedback provided after your recent stay. I am happy to learn you like our friendly staff and clean room. However, I am sorry for any discomfort you may have experienced caused by the noise levels. I appreciate you taking the time to help us improve our services and accommodations by providing... More 

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