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Holiday Inn Express & Suites Donegal

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3695 Route 31 East, Donegal, PA 15628
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1 room 1 guest
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Holiday Inn Express & Suites Donegal
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262 Reviews from our TripAdvisor Community

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Traveler rating
    176
    68
    9
    7
    2
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107
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27
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (57)
Date | Rating
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  • Japanese first
  • Spanish first
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English first
  • All months
    (262)
  • Mar-May only
    (60)
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    (98)
  • Sep-Nov only
    (67)
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    (37)
All months
Level Contributor
70 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed yesterday NEW

Nice lobby and pool/hot tub. Rooms and bathrooms decent enough, with big queen beds good for families on road trips. Very competent desk staff. Very reasonably priced. My only grip is the cranky housekeeping staff who wakes everyone up knocking loudly, and then vacuums early down the halls and passed the breakfast room while everyone's eating. My favorite was the... More 

Was this review helpful? Yes
North Ridgeville, Ohio
Level Contributor
37 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We had a two room suite that overlooked the Laurel Highlands. cannot ever remember having a double vanity in the bathroom.. It was HUGE! Loved the extra space for hubby and I. Bed is super comfy. Hot breakfast was excellent. We even took advantage of the pancakes at night for dinner. Everything about this hotel was so good and the... More 

Was this review helpful? Yes
Kayla B, Manager at Holiday Inn Express & Suites Donegal, responded to this review

Thank you for leaving us feedback! I'm thrilled that you liked the two room suite, it's our most requested room! I'm also glad that you enjoyed our complimentary breakfast and Pancakes at Night promotion. We would love to have you stay with us again! Sincerely, Kayla Guest Services Manager More 

Bethel Park, Pennsylvania
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

Clean clean clean! Friendly staff, beautifully decorated, great breakfast, pool area clean and well maintained. This staff is on the ball! Loved every minute of our stay! 5 stars across the board! Room was immaculate, hotel looks relatively new, even outside area well kept! These people clearly care about your experience!

Was this review helpful? Yes
Kayla B, Manager at Holiday Inn Express & Suites Donegal, responded to this review

Thank you for a great review! We love to make sure our guests have a great experience and I'm thrilled that you did! I'll be sure to pass on your kind words to all of our staff. We look forward to your future visits! Sincerely, Kayla Guest Service Manager More 

Charlotte, NC
Level Contributor
257 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
4 of 5 stars Reviewed 1 week ago

The lodging choices in Donegal are a little limited....staying at this Holiday Inn Express was a delight! The front desk staff [Lynn] was friendly, personable and helpful with information on local/close by restaurant choices. Definitely check out "Out of the Fire" just down the road....and my review of my dining experience there. In keeping with the mountain location, several wildlife... More 

Was this review helpful? Yes
Kayla B, Manager at Holiday Inn Express & Suites Donegal, responded to this review

Thank you for a wonderful review! I'm thrilled that you enjoyed your King room and the amenities that came with it, along with our complimentary hot breakfast. I hope on your next stay with us you'll be able to take advantage of the pool and spa room. Happy Travels! Sincerely, Kayla Guest Services Manager More 

Pittsburgh, Pennsylvania
Level Contributor
62 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
2 of 5 stars Reviewed 1 week ago

My boyfriend and I recently had to stay here for a wedding that I was a part of (Bridesmaid) and we were told by the brides to book this hotel because we would get a discounted price by mentioning a code (which apparently no one at the hotel knew about every time we brought it up). Had we known we... More 

Was this review helpful? Yes
Kayla B, Manager at Holiday Inn Express & Suites Donegal, responded to this review

Thank you for leaving us feedback. I would like to apologize that you had a few issues with your stay. We were disheartened by your comments and we reviewed your reservation to see what may have happened to cause confusion. Your reservation was made after the block cut-off date which didn’t make it eligible for the block discount. I do... More 

Clinton, Iowa
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 1 week ago

We stayed here while passing through on our way to D.C. The good things I can say about this hotel is the lobby is very inviting with cookies and pretty cool wildlife displays. The staff was pretty accommodating, helpful, and pleasant. We decided to upgrade our room to a hot tub suite... Save your money people. The room smelled of... More 

Was this review helpful? Yes
Kayla B, Manager at Holiday Inn Express & Suites Donegal, responded to this review

Thank you for leaving us feedback about your recent stay. It allows us to better service our guests. I apologize that there was an odor in your room. We have taken all necessary measures to correct the issue. The Jacuzzi’s we have in our rooms are to accommodate 2 people and our mattresses are Serta Perfect Sleeper queen size beds.... More 

Barrington, United States
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

Love the "log cabin" décor in this Holiday Inn! It really looks like the staff take care of keeping it clean and up-to-date. Breakfast that was included was great with lots of options for the family. Pool and hot tub area were clean and plenty of towels. We went on to D.C. and stayed in a Grand Hyatt that we... More 

Was this review helpful? Yes
Kayla B, Manager at Holiday Inn Express & Suites Donegal, responded to this review

Thank you for stopping by to review our property! I'm so happy to see that you enjoyed your stay with us and liked our Miami in the Mountains pool and spa room! We look forward to your future visits! Happy Travels! Sincerely, Kayla Guest Service Manager More 

bemus point, ny
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel was clean; the breakfast that is included, is very good--offers almost any breakfast food that one can think of; service was good; location was good for several area tourist areas, such as Ohiopyle State Park, Fallingwater & Laurel Caverns.

Was this review helpful? Yes
Kayla B, Manager at Holiday Inn Express & Suites Donegal, responded to this review

Thank you for a great review! I'm thrilled that you had a great stay with us and found our breakfast selection plentiful. We would love to have you stay with us again! Sincerely, Kayla Guest Service Manager More 

Newville, Pennsylvania
Level Contributor
25 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed for a short vacation. The hotel lobby and breakfast was impressive but overall our stay was just so so. The room had a musty odor that was off putting the little kichen area was handy but the lighting or lack there of left it dark and hard to work in. The staff was adequate but weren't overly helpful.... More 

Was this review helpful? Yes
Kayla B, Manager at Holiday Inn Express & Suites Donegal, responded to this review

Thank you for stopping by to leave us feedback about your recent stay. I'm sad to see that you didn't fully enjoy your time at our property. We will look into the lighting issue along with the musty odor. We strive to provide excellent service and to make sure our guests have a wonderful experience. We would love to have... More 

Nashville, Tennessee
Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We arrived late and we're lucky to find a room in this popular local hotel. Despite the lTe hour, the staff helped us find dinner delivery. Our room was clean and tidy. In the morning, the staff was equally helpful and cheerful. Overall, an A+.

Was this review helpful? Yes
Kayla B, Manager at Holiday Inn Express & Suites Donegal, responded to this review

Thank you so much for a wonderful review! I'm thrilled to see that you enjoyed your time with us and that our staff was able to assist you in finding a late night dinner option. We would love to have you stay with us again. Happy Travels! Sincerely, Kayla Guest Services Manager More 

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