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Holiday Inn Express & Suites Donegal

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3695 Route 31 East, Donegal, PA 15628
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Holiday Inn Express & Suites Donegal
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Holiday Inn Express & Suites Donegal
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252 Reviews from our TripAdvisor Community

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Traveler rating
    172
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    5
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Toledo, Ohio
Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

With the recent events involving Cecil the lion, it was unsettling to enter a rustic lobby filled with animal trophy's ala Cabelas. ( really this has to stop)The indoor cement pond is right off the lobby so if you combine the chlorine with the scent of industrial strength cleaner the Four Seasons this does not rival. However it is a... More 

Was this review helpful? Yes
Kayla B, Manager at Holiday Inn Express & Suites Donegal, responded to this review

Thank you for leaving us a review about your recent stay at our location. We are sorry to see that you didn't care for our rustic decor and animal displays. This hotel was designed to fit in with the beautiful Laurel Highlands and have a ski lodge feel. Happy travels! More 

Mechanicsville, Maryland
5 of 5 stars Reviewed 1 week ago

This was honestly the nicest hotel I have ever stayed at, my husband and I were in Donegal this last weekend for a wedding and stayed at this Holiday Inn. Décor was really pretty felt like we were at a hunting lodge! Rooms very clean and nice, comfy bed. The staff went above and beyond being nice, as I had... More 

Was this review helpful? Yes
Kayla B, Manager at Holiday Inn Express & Suites Donegal, responded to this review

Thank you so much for a wonderful review! I couldn't be happier to see that you found our rooms clean and our staff friendly! We pride ourselves on providing excellent service and making sure our guests wake refreshed in the morning. We can't wait to have you stay with us again! Sincerely, Kayla Guest Service Manager More 

Woodbridge, Virginia
5 of 5 stars Reviewed 1 week ago

We started off our road trip up north with a car that left us on the highway literarily left us lost and confused. We were able to find this wonderful hotel. With the wonderful staff that assisted us in anyway possible by even offering to drive us to the nearest enterprise. From the moment we walked they were running around... More 

Was this review helpful? Yes
Kayla B, Manager at Holiday Inn Express & Suites Donegal, responded to this review

Thank you so much for a wonderful review. Our motto is to treat our guests the same way we would want to be treated if traveling. Car troubles are never fun so it was our pleasure to offer assistance to help in such a stressful situation. We would love to have you stay with us again! Happy Travels! Sincerely, Kayla... More 

Grand Rapids, Michigan
2 reviews
5 of 5 stars Reviewed 2 weeks ago

My family and I stayed here last week - when we arrived we were told that we were the guests of the day! It was after 11:00pm and we had been driving for hours. To see the smiling faces on the front desk staff made our whole night. Donna went above and beyond to make us feel welcome and comfortable.... More 

Was this review helpful? Yes
HIEXDonegal, Manager at Holiday Inn Express & Suites Donegal, responded to this review

Thank you so much for leaving us a review about your recent stay! We are thrilled that you enjoyed being our Guest of the Day and the extra perks that came with it. Donna is a valued employee of ours so we are very happy that she was able to welcome your family and make you feel at home. It... More 

Berea, Ohio
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Loved this hotel. It's newer so it was very nice and clean. The thing that stood out the most was the friendly and helpful staff during our stay and even after our stay. We live about 3 hours away and when we got home we realized our son forgot his bear security blanket. I called the hotel and spoke with... More 

Was this review helpful? Yes 1
HIEXDonegal, Manager at Holiday Inn Express & Suites Donegal, responded to this review

Thank you for a wonderful review!! I'm thrilled that Amy and Brittany were able to find your son's blanket! They are valued members of our staff and I'll be sure to pass on your kind words to them. We look forward to having you stay with us again in the future! More 

Orlando, Florida
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We were making the trek and we're getting tired so we sought out a hotel and found very little nearby. We saw holiday Inn so we figured it would be okay. We were surprised. For a passing through hotel they really didn't want you to feel that way. The place was immaculate. The staff went out of their way to... More 

Was this review helpful? Yes
HIEXDonegal, Manager at Holiday Inn Express & Suites Donegal, responded to this review

Thank you so much for stopping by to leave us feedback. I'm happy to see that you found our location to be relaxing and our staff helpful. We hope to have you stay with us again if you're ever back in the Laurel Highlands! More 

South Mills, North Carolina
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

You know what they say about first impressions .... I am already trying to find an excuse to come back. This is the nicest Holiday Inn I have ever stayed in. My daughter and I arrived late and were dragging after being on the road for 16.5 hours. We just wanted sleep but we had such a warm welcoming that... More 

Was this review helpful? Yes
HIEXDonegal, Manager at Holiday Inn Express & Suites Donegal, responded to this review

Thank you so much for stopping by to leave us feedback! I'm thrilled that you and your daughter enjoyed being our Guest of the Day! We love taking care of our guests and making sure they wake refreshed and ready to start the day ahead. We hope that you are able to find an excuse to come back soon! :) More 

Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The deco was very unique, wild animals and nature beauty. The breakfast was excellent. Customer service was great.I'd stay here again and recommend it to everyone. It's conveniently off I-90 but far enough that no highway noise was heard from the room.

Was this review helpful? Yes
HIEXDonegal, Manager at Holiday Inn Express & Suites Donegal, responded to this review

Thank you for leaving us feedback about your recent stay at our location. We are so glad that you enjoyed our rustic decor and the different amenities we offer! We would love to have you stay with us again. Happy Travels! More 

London, United Kingdom
Level Contributor
208 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 148 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Functional, clean hotel convenient for Fallingwater and the Penn Turnpike exit. Clean rooms, decent breakfast, at a reasonable price. Friendly, efficient management and staff. Free WiFi is a bonus. Recommended.

Was this review helpful? Yes
HIEXDonegal, Manager at Holiday Inn Express & Suites Donegal, responded to this review

Thank you for leaving us a review about your recent stay. We were happy to have you with us and are glad to see that you enjoyed your time here. Happy Travels! More 

Phoenix, Arizona
Level Contributor
242 reviews
126 hotel reviews
common_n_hotel_reviews_1bd8 158 helpful votes
3 of 5 stars Reviewed June 27, 2015

My check in experience with Kaiden was excellent she was friendly offered suggestions on where to eat. The next day when I stopped back at the counter she was to busy with her cell phone to notice I was at the counter. When she did look up from her phone to assist me, i got the impression I was bothering... More 

Was this review helpful? Yes
HIEXDonegal, Manager at Holiday Inn Express & Suites Donegal, responded to this review

Thank you for stopping by Tripadvisor to leave us feedback. I would like to apologize for the less than satisfactory service you experienced during part of your stay with us. We pride ourselves on providing quality accommodations and excellent customer service which is why we will investigate this matter so it doesn't happen again. We hope to have you visit... More 

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